Their store says they are open until 5 pm but when I arrived, the doors were locked. The clerk came to the door and said it was by appointment only. After driving over 30 minutes to shop for fabric, she wanted me to drive back home, make an appointment, and then drive back again?! I’m not sure what their reasoning is considering Walmart, Lowe’s and most other stores are open for business. Therefore, I’ll take my business elsewhere too. Thank you.

I used the Calico in Arlington, Virginia. Ive been going there for years, bought some material to self upholster a few small items...they have such beautiful fabric. Years later, this past fall, I went in for a new sofa. I worked with Ann who was super knowledgeable and shared her wisdom and design magic. I bought some material for an ottoman as well (Anns suggestion on the design and color) loved it !! However, the sofa I picked had some issues when it arrived. They worked with me and returned it for a different sofa size, different material. I got the new sofa but it wasnt filled enough in the seats. Ann was amazing, she suggested to order extra fill cushions and they arrived pre covid....Ive been waiting these last few months to find the time once they re- opened and so glad I did ! They are just what the sofa needed. Great suggestion Ann !Ann and Jane worked hard to make my experience at calico a smooth and pleasant one and I give them top ratings A+! Ann has been in design for over 25 years she us the one who listens and works with you...she is not shy to tell you if your moving in the wrong direction with color or style. She stated in my budget and focused on the final outcome.Great experience! Thanks !!

Appointment only during Covid 19, but super personal attention and full service.

Dis-honest, over inflated prices and non-professional.

I was initially very pleased with the service I received from Calico Corners however my positive experience quickly deteriorated once I received my drapes. After the drapes were installed in my living room I noticed dark marks at the top of the drapery. The marks appear similar to markings that would be made to determine where the fabric should be cut. As soon as I noticed these marks I contacted the store manager (Tonya Jordan-Pharr) to see what could be done. I was absolutely shocked when she told me that Calico Corners would only pay for half of the cost to dry clean the curtains. Really?! I paid Calico hundreds of dollars for these custom drapes and now they wont even pay for defects that THEY caused?! This is outrageous. Calico Corners should be responsible for 100% of the cost to clean these drapes. It is absolutely absurd to suggest that I should be responsible for ANY cleaning costs. I have tried calling Tonya back to further discuss this and she has ignored my calls.I will NEVER step foot in a Calico Corners store again let alone purchase any products from this company ever again. I strongly urge the rest of you to do the same.This is the worst customer service I have ever experienced!

I went into Calico Corners looking for 2 roller shades to use behind bedroom window valances. Later, the Hunter-Douglas subcontractor was sent to my home to examine and measure our windows for Calico Corners. Once the shades arrived, they could not be properly installed, so the subcontractor disassembled the shades and devised a hanging method not in accordance with the Hunter Douglas instructions. He left half the parts provided by the manufacturer on our kitchen counter, charged us $85.00 for his efforts and left. Calico Corners charged us $539.50 for shades that are totally inappropriate. I suspect the salesperson was not familiar enough with the product she recommended to realize the problem. I have repeatedly called Tonya Jordan-Pharr, the Calico store manager, but she has not returned my messages. By taking time to post this experience, I hope others can avoid Calico Corners and save themselves a lot of wasted time and money.

Excellent Service! The store is well maintained and has a cozy and friendly atmosphere. My mother had tasked me with finding a fabric I would like to use for a duvet cover. I was so unprepared! I was really thinking I was just going to walk around a fancier Michaels or JoAnns. Nope, not at all. I was greeted politely by Lynn Holly who was one of two very nice ladies working at the store that day. Lynn first asked if she could assist me with finding a fabric today. I let her know the background of why I was there. She allowed me to meander without being overbearing or a pushy sales type. But the way she went about helping me was perfect. And I must say I gave her very little to go off of. I hadnt even thought about bringing pictures, current swatches of fabric, nadda. I really just thought I was going to be walking around with no real assistance.Lynn was super patient (and thankfully didnt take it as me being rude) as I frantically searched for pictures on my phone to give her something to go off of, to no avail. After a bit I let her know what type of styles I generally go for and that my mom had suggested Nate Berkuss fabrics.Lynn politely probed a bit to find out how the fabric was intended to be used, colors, designs etc but all in a format that I could understand and respond to, i.e. I didnt feel like an idiot because I dont know fabrics and or what things are called, what colors go together etc.Within the first 3 fabrics Lynn pulled out a few fabrics and within the first 3 (literally with a crappy picture of the newly decorated living room from my old apartment) found a fabric that I really liked. I probably would have over looked it to be honest. Lynn stuck with me past that though and pulled out some fabrics (once I told her accent colors) that might work well as backing to the duvet when folded down (as bed is made) and or as a border and other options. All of which were in line with what I had described I liked (to the best of my ability).Writing the options down as we went, she notified me of the current sales and end dates, and which fabrics those applied to. I was sure to thank Lynn there in person, but wanted to write a review as well. I dont often do it, but I really left the store feeling like I was treated (which I was) with first class service, and I would like to thank Lynn for that.

Custom Dec. Richmond tradition. Me? Curtains & Install.

Nice product