user
Bed Bath & Beyond
9900 Brook Rd, Glen Allen, VA 23059, United States
Appearance
Bed Bath & Beyond

Comments
Sh
Review β„–1

😞 sorry to see this location close soon. I just moved into the apartment around the corner. But I did get a lot of closeout sales.🀩😊

Sh
Review β„–2

The company marks their prices up and then lures you in with a 20% off one item coupon every other week. This visit, we were looking for a feather pillow for a Christmas gift. The only feather pillows they had were against the wall without ANY prices on them anywhere. The first one we took to a price scanner on the wall said it was $144! Asked an associate for a $20 feather pillow (my 12yr old daughter was the giver of this present) and was directed to the middle bin as they were the only pillows that came close. Those pillows however were all synthetically filled. Went to Target and got a $15 feather pillow.

Da
Review β„–3

Great store. Sorry to see it close. Be aware ALL sales are final here, cant even be returned to other locations. I didnt see any signs posted though and even though it is noted on the receipt you only get that AFTER youve made your purchase.

Ra
Review β„–4

This is a nice Bed, Bath & Beyond location... not the largest BBB store we have ever been in, but they have a ton of stuff packed into the space!Isles are really narrow here, so getting around the store during peak shopping times or holiday can be a royal pain. Still, their staff is very nice and they do their best to open extra registers to help things move along.Tons of coupons out there for BBB; save them and use them! Prices can be a but stiff, but the coupons help a lot.

Ta
Review β„–5

I came here since the Broad Street location didnt have what I was looking for. To my surprise, this location is permanently closing next week. The shelves are empty. Literally. Im not sure how they will be able to maintain until they close next week with no stock.If its not an inconvenience, then I recommend going tonthe Broad Street or Midlothian location.

Bo
Review β„–6

Staff were helpful.They were unobtrusively available to problem-solve.They helped navigate until I put my hands on everything I needed. Otherwise, BB&B is like a big candy store to me; I want one of these, two of those and a box of these!

Jo
Review β„–7

I came here because I heard they have to throw away returned candles. I did not find any candles in their dumpster however I did find quite a few self-rising cakes. The cake was fine.

Ja
Review β„–8

Brook rd store wasnt crowed. Great service. Store employees really helpful

Th
Review β„–9

Really going to miss this place. I didnt realize mine was closing.

Bo
Review β„–10

Beautiful hotel, fantastic staff. Loved the brunch but . . . How do you ruin an $8,000 dollar, marble shower? Add a $45.00 showerhead!!!!

Sh
Review β„–11

Everyone was very helpful, even grabbing a ladder to get what I wanted off the top shelf.

Au
Review β„–12

Great store, they have a lot of household items.

An
Review β„–13

I had purchased a lamp. Got it home and you found the plug was defective. I returned it to the store. The sales clerk apologized that the merchandise was defective and that I had to make a second trip to return it. Was very pleasant.

Ca
Review β„–14

I found what I was looking for. I wish they had more variety when it comes to picture frames

Bu
Review β„–15

Good selection of stuff, helpful staff, taking COVID-19 seriously (staff wearing masks, signs encouraging social distancing, & have made aisles and floor sets less crowded and easier to navigate than pre-COVID). Allowed use of multiple coupons (1 per item) which was good.

Ru
Review β„–16

I went here to get a few items for my house. I wasnt familiar with the layout of the store because I dont frequent the store. I immediately went to the customer service station to get help. they were very helpful as it would have taken me forever to locate the items I wanted to purchase in the store. Based off of this experience I will definitely consider Bed Bath and Beyond when making a purchase for my home.

Sw
Review β„–17

BB&B has started to use a 20% off the whole order coupon. Was able to get $6.00 off my purchase. Excellent πŸ‘

Ju
Review β„–18

Love this store. Prices for most part reasonable. Look for sales and clearance is really good deals. Sign up for coupons. Staff nice and dont mind helping find an item. Spacious and clean store. Plenty of parking. bathroom rugs, curtains, bedroom blankets, sheets, comforters, kitchen appliances and plates, art work.

Ri
Review β„–19

Great place to shop! So many choices and possibilities!

Ir
Review β„–20

Always good coupons of 20% off, nice sales.

Mi
Review β„–21

Fun store spent too much!

No
Review β„–22

Seriously, Bed Bath & Beyond is so underrated. Ever since my husband and I registered here for our wedding 5 years ago; every time I go in we receive exceptional service. They always send coupons (and take expired ones with no hassle) and have really upped their online presence. They price match and there have been a few times where something got damaged and I was able to exchange them no problem! Love Bed Bath & Beyond. We live close to this one and they were great when we had to purchase a bunch of things for our new house. Loyal customer.

Na
Review β„–23

Plenty of unique items. Great staff. Need to have prices on items though. Too many items with no pricing in sight!

Pa
Review β„–24

Theyve sold most things and whats left still needs to be marked down more.

bg
Review β„–25

Very good shopping at Bed Bath and Beyond. Employee helped me get product and then got it off the shelf for me. Very nice young lady. I always find what I was looking for. Than you. Hope all you nice folks have a very Merry Christmas.

Da
Review β„–26

Found the exact towels we were looking for.

to
Review β„–27

Great black friday sales

Dr
Review β„–28

Im sad to see it go out of business

4e
Review β„–29

They often beat Amazon prices. 20% coupon usually equals or beats anyone elses price. They price match even Amazons ridiculously low prices in lieu of a coupon. Good selection of quality items. They have the cheap stuff too for those on a budget.

Do
Review β„–30

Coupons honored even if expired!Great collection of Bath, Kitchen, Party, Bar, Pool & Patio needs. Always a good Deal with Coupons!Staff are helpful and pleasant.

Ka
Review β„–31

Sad for the employees at the store that will be unemployed when they close.

Ca
Review β„–32

Love this store but wish they carried larger keurig French vanilla kcups

Da
Review β„–33

Wife and I went shopping, found what we were looking for and it was a good cost

Sa
Review β„–34

Clean well organized store. Plenty of staff. Normal prices for BBB

Ka
Review β„–35

πŸ’œπŸ˜€πŸ’œI think Bed Bath and Beyond looks just like my sons room!

Pe
Review β„–36

This store is going out of business.

Ha
Review β„–37

Very clean environment ...well organized saw a lot of items I will purchase n the future staff seems friendly and helpful

Pa
Review β„–38

We go there periodically. Always worth the visit. Picked up several items....

T
Review β„–39

I was fine until the manager followed me and acted like I was out of place. I was simply looking for a pool float, and unfortunately walked the entire store before finally found one.

An
Review β„–40

Sad to see it closing

Jo
Review β„–41

There are an assortment of items for the home; store is neat and the service πŸ‘

Ch
Review β„–42

Love this place. Shop there often. Nice people!

Ja
Review β„–43

The smell of artificial air fresheners permeates these stores, and thats a bit offputting. They do have good kitchen stuff, and bedding - and they have the CO2 chargers for my fizzy water making machine.

Da
Review β„–44

The staff was helpful and having a 20% off coupon was great when we purchased some pillows πŸ‘

Th
Review β„–45

The store was out of my item, but it was ordered for me quickly,friendly and timely. Great experienceπŸ˜ƒ

Eb
Review β„–46

They really have some amazing products for just about everything you want. The store is a blue collar retailer, so make sure you have money to spend for descent quality.

Ju
Review β„–47

Everything I never knew I ever needed and they let you stack coupons this place is purrrfect 😍

el
Review β„–48

I stopped the manager to ask him for assistance with 400.00 item.. he stopped for a second and said that they were out of stock.. I told him I just got off the phone with one of his associates who said that they had 15 in stock... Well at that point he looked p puzzled.. told me to go up to the register and have one of the girls get it.. not so much for customer service.. what an idiot..I would have walked out at that time but the 20% discount save me about $87..

An
Review β„–49

This is a great Bed Bath ad Beyond location, probably the best Ive been to in the area. Super helpful staff, and a very well organized store.

Ba
Review β„–50

Have a good display of merchandise.

Re
Review β„–51

The employee in the bedding section, Ms. L, was wonderful. She was so nice and helpful. She made sure that my first time shopping there will not be my last.

Ca
Review β„–52

Some of the best things in the neighborhood. I love using my $5 an 20% coupons.

Ri
Review β„–53

They did not have the Copper Fit insoles that I wanted, but they had many other Copper Fit products.

Sp
Review β„–54

Have a lot of home furnishings, good deals very neat and clean store.

Ta
Review β„–55

Wonderful for everyone, love this store, plus I used my 10 dollar coupon, yes

El
Review β„–56

Great store, it could use more checkout lines this time of the year...I was 10 minutes in line

Ro
Review β„–57

Unfortunately, this BB&B is closing this month.

Ka
Review β„–58

Very nice and orderly store!!

Br
Review β„–59

Staff was very helpful and courteous. The store was clean and well-stocked.

Wi
Review β„–60

Lots of interesting new products and they still take coupons!

Ta
Review β„–61

Great curbside pickup

ja
Review β„–62

Was great everything was easy to find and service was great also.

C
Review β„–63

Excellent service. Good selection of products and able to order in store products not in stock and get the 20% discount.

Ma
Review β„–64

Nice variety of products even some hard to find items

Cl
Review β„–65

The lady at the customer service desk rang us out, and she was so pleasant and kind. Thank you!

Ca
Review β„–66

Staff is always friendly. Love the clearance section.

Bl
Review β„–67

Its not a very nice place to shop, its cramped and has an overwhelming odor of various air fresheners and scented whatnots. The people that work there are friendly but not all that knowledgeable about the merchandise.

Ri
Review β„–68

Stopped off when we used the super charger

Jo
Review β„–69

I Love this store. You need it..they have it

Ro
Review β„–70

The staff were very helpful

Je
Review β„–71

Was not approached by one employee to offer help and passed by 3 of them. Was upset when they wouldnt accept my coupon that was on my phone and I had done the same thing with a different coupon at a different store with no issues. Yes, I can bring back the receipt when Im the area if I have a printed coupon but I live 45 minutes away so that is not going to happen. It was very difficult for me to come out that far to get two things I needed and the cashier made it more difficult when Im sure they could have accommodated for me that one time since I had not had an issue before and was under the impression that it would be accepted. Then she told me that the other store must bedifferent which is a lie because I know from talking with the other store that should not be an issue and its a corporation and all the rules are the same. I dont appreciate the lie or the lack of professionalism when this was handled. Was it really worth the 7dollars I would have saved for a customer to not leave happy and satisfoed woth the service Bed Bath and Beyond? Probably not.

Ri
Review β„–72

Only needed 1 item. Took longer to check out than to find the pillow we wanted!

Sc
Review β„–73

Great customer service. Lots of items to choose from. Never the fastest checkout and the lines can wind around the store

Jo
Review β„–74

Its a nice clean store . They have just about every thing I want. thats why I like them.

za
Review β„–75

Always find great stuff in here

An
Review β„–76

Classic BBB, very helpful employees.

Ch
Review β„–77

I use my coupons when I shop here, good quality .

Li
Review β„–78

We went to view the selection in bed covers, king size. Lots of choices, lots of styles.

Be
Review β„–79

Very poor customer service. Merchandise was mislabled, in wrong bin in the department. After checking to make sure I was telling the truth, the clerk brought the sign up to show it was an error. Instead of allowing the mdse to go for the price noted on the sign and location, all I heard was sorry about that.

Ma
Review β„–80

I do luv this store for my special needs

Da
Review β„–81

Good store and always friendly and helpful

L.
Review β„–82

Extremely nice staff and great products and inventory

Ra
Review β„–83

Great store that is always clean and organized. The prices are higher than other competitors though.

La
Review β„–84

There is never enough staff at the register and the pan that I was about to purchase had scratches all over it. Disappointed.

Sh
Review β„–85

It was fantastic always enjoy going into Bed Bath & Beyond

Ri
Review β„–86

No prices on some items and some items had different prices for the same thing.

Am
Review β„–87

Great item selection fast costumer service

Ta
Review β„–88

They could have more choice

Cl
Review β„–89

Clean, neat, had all I was looking for.

Be
Review β„–90

Greeting card overpriced. But quick check out.

Su
Review β„–91

Everyone egar to help clean nice store

Sc
Review β„–92

Great place to find anything you need

c
Review β„–93

Didnt have moat od the things I wanted...i had to order everything online and now I am waiting for it to be delivered

ja
Review β„–94

Great customer service.

j
Review β„–95

Great place for shopping for your home!

Wa
Review β„–96

Ordered 2 Britax child car seats normally $279 each ( Presidents day sale -$50)Disappointed they wouldnt allow me to use the 20% off coupons (even though their website diidnt say they were excluded) Boo.

Je
Review β„–97

Never enough help to check out. Always waiting.

Ke
Review β„–98

Nice but way too expensive.

Fr
Review β„–99

Lot if stuff but didnt have what I was looking for. You have to order on Internet.

Er
Review β„–100

Currently not a lot of options

Information
32 Photos
100 Comments
4.2 Rating
  • Address:9900 Brook Rd, Glen Allen, VA 23059, United States
  • Site:https://stores.bedbathandbeyond.com/Glen%20Allen-VA-23059-376?MCID=YT_YEXT
  • Phone:+1 804-515-8100
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–6PM
  • Saturday:10AM–7PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations
  • Bed Bath & Beyond10050 W Broad St, Glen Allen, VA 23060, United States
  • Best Buy11200 W Broad St, Glen Allen, VA 23060, United States
  • Best Buy9901 Brook Rd, Glen Allen, VA 23059, United States
  • The Home Depot11260 W Broad St, Glen Allen, VA 23060, United States