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CellOnly - Verizon Authorized Retailer
205 S Gillette Ave, Gillette, WY 82716, United States
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CellOnly - Verizon Authorized Retailer
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Sh
Review №1

After checking with other stores locally for the best deal, I chose Cellonly. They did their best to answer all my question and provide the best resolution to migration of my data to a new phone and cell-network. There was no wait for my phone and fhey went out of their way to make sure everything was transferred and working. Thank You.

Ev
Review №2

This was the most enjoyable experience we have ever had upgrading our phones. Brandi and Dorothy were very pleasant and beyond helpful. Brandi went 60 x2 miles out of her way to pick up a watch for us. And then, after all that, was not able to sell us the watches because of Verizon’s billing policies. It was wonderful meeting you both and we wish you the very best in success! Thank you so very much!!

LI
Review №3

Very knowledgeable about all products and how to use them. Brandy was able to multi task very well. She greeted customers, continued helping us, answered the store phone and assisted the very pleasant trainee. Brandy is an example of why in person customer service is never going out of style!Sincerely,Lisa M.

Me
Review №4

Brandi was so amazing with our new phones. I can’t wait til my watch gets here. She helped us so much. Thank you

Ja
Review №5

Brandi was nothing but helpful with getting me set up after my screen was smashed. She made this process extremely simple and pleasant!

Ka
Review №6

Brandi and her staff were amazing! Very helpful and fun to talk with. They got my phone upgraded and explained everything while they did it. Brandi helped me make the best decisions for my account that actually will save me money. I will definitely be back!

Mi
Review №7

Andreau is very knowledgeable with phones and other products. He was able to get my phone replaced and got the new all started up. Thanks

Ro
Review №8

Brandy was very helpful getting our phone issues fixed.

Je
Review №9

Hands down the best cell phone buying experience weve ever had. They knew how to help us pick the best phone for us instead of the most expensive. Very knowledgeable, friendly, and fun. Left feeling like we were family. Thanks, Ben and Brandi!

Jo
Review №10

Unbelievable service. Worked through difficult problems until they were resolved.Thank you very much!

Sa
Review №11

Brandi was awesome to deal with. Knowledgeable and personable.

Ka
Review №12

Was a much better store with Filly Gibson and her crew there. When you went in with Filly it was warm and welcoming.

Fa
Review №13

I had come in for a car charger and Brandi was extremely busy but still managed to help me with that one product I needed.Came in for a new screen protector and Rayne helped find the right one. She seemed very knowledgeable.

Ch
Review №14

Brandi was great! She listened to my concerns and effectively addressed them

To
Review №15

I went in today and was helped by Rayne she was very helpful and very sweet would definitely go back

mr
Review №16

Brandi literally saved my life by shutting the store down while a crazy man came in after she removed him and called the police! She was awesome!

Na
Review №17

Excellent Customer service!!! Very friendly staff!!Brandi was very helpful setting up my new cell phone!I am very impressed!!Thank you Also Ben was very friendly!!Thank you!!😁

Le
Review №18

Very knowledgeable about accessories I needed and helpful. Courteous, professional, and friendly service. Would highly recommend.

Da
Review №19

I was travelling and needed help. Super lucky to walk into the best Verizon store Ive ever been to. Capable, knowledgeable, friendly, efficient and just plain good-hearted young ladies that helped me. I feel awful I didnt get their names. By the looks of other reviews, this store is well-managed and knows how to hire a fantastic team. Well done to all!!

Ke
Review №20

The ladies there have been helpful every time I’ve been in, patient and kind with any transaction! I typically hate having to go to Verizon because it takes a long time and reps are just wanting to get everyone in/out but here at this one they take whatever time is needed and don’t make you feel like you are putting them out by being there. :)

G.
Review №21

Excellent service and products! Happy helpful staff!!

Ma
Review №22

Shelby was a rockstar! She helped me get the best deal on a new phone! She also took extra time to explain the new plan and how if I added my children it would save me money, vs what we pay now. She also spent time getting one of our new phone working right on a very busy day. She is patient and knowledgeable!

Kn
Review №23

Phenomenal service! Brandi was so helpful and helped us pick out our perfect phone!

An
Review №24

Shelby and Fillie are both awesome to work with! Super helpful and professional! I will definitely but all of my future phones at CellOnly.

Ta
Review №25

Ben was awesome. He was professional and a great problem solver. Thanks Ben!

Fi
Review №26

I was so aggravated and frustrated with my phone and trying to get through the Verizon website, I had so many questions. When I went into this Store, Bryson Helms.... was amazing, he had so much patience, explained everything I needed, and was there for me 100%. For me, it was one of those moments, I knew he was being honest straightforward and helping me. This is a quality that is hard to find these days, but it is so nice and reassuring to be helped by someone like that!

Da
Review №27

The employees said Hi with a smile as soon as I walked in and let me know that it may be a minute or 2 wait. I dont think I even waited a minute before someone was able to help me. The young lady was courteous, kind and helped me make a payment and I was on my way in about 10 minutes from the time I walked in.

Br
Review №28

So I literally just called to check on a product. The lady on the phone is the worst representation of customer service for this location. I asked her if they had a specific item she says no we dont have any, then she kept repeating herself instead of just listening. I was trying to ask her how many she might have later and shes like were out, she didnt hear my question because she was still talking. I responded with well yea obviously you sell phones thats what you do in retail, but when will you have more and she just says she doesnt know. And then *click*I work in retail too. Your follow up question should always be is there anything else I can help you with? Or be apologetic, dont just hang up on someone, its disrespectful.

Ja
Review №29

Mandy is an exceptional employee! We were extremely satisfied with the service. We will highly recommend her and this business. Be assured that we will be back next time we need phones or accessories!! Thank you SO MUCH@!

Am
Review №30

CellOnly is the ONLY Verizon store in Gillette that we go to!!! I’d give them 5 stars if they had more of an accessory inventory!! Knowledgeable workers for sure!!!

Ka
Review №31

Mandy was wonderful! She was patient and accommodating. We appreciate what she and Shelby did to straighten out our account.

Al
Review №32

These ladies went above & beyond for my family tonight!! I couldn’t thank them enough for all their work, & love they put into their jobs!!

Ri
Review №33

WONDERFUL fast, knowledgeable

Do
Review №34

Verizon and Fillie were the best. They made switching phones and starting a new plan painless and completely unstressful. Thank you Version and your representative Fillie.

Bo
Review №35

Ben was very personable and knowledgeable. I will refer others to this store.

Sh
Review №36

I had the pleasure of working with Fillie Gibson and she made my new Apple watch and iPhone switch over completely seamless. I highly recommend CellOnly in Gillette on Main Street!

Du
Review №37

Rayne was amazing and helped me quickly.

Da
Review №38

When is the last time that it took over 5 hours to purchase a new phone? Never, but if you want that experience surely visit these folks. Absolutely atrocious experience.

Sh
Review №39

I was having trouble sending in my payment and the problem was my old phone. Mandy took care of my every need plus took time to sit down and explain all the new features on the new phone I purchased. She went way above and beyond anyone else who has ever dealt with me from Verizon. My service was 5 star! Thank you very much Mandy.

Ni
Review №40

Ben, Brandie and Rain were great!

Ri
Review №41

Great friendly staff, no pressure, very knowledgeable. Fillie Gibson was awesome!

De
Review №42

Philly was absolutely fabulous. We had just come from the other Verizon store on 59 and she made a contrastingly huge difference, pleasant, friendly, honest and our favorite, blunt. Our new store.Thank you.

Pa
Review №43

Awesome job to the teams at Cell Only Verizon in Gillette Wyoming and Powell Wyoming. You made everything run smoothly and without you guys the coordination of things couldnt have gone as smooth as it did. Highly recommend either of these two stores depending on which side of the state you live on!!!

Te
Review №44

Brandi was wonderful!!!!! Only place I go

me
Review №45

Very helpful and knowledgeable. Nice selection on products! Rachel is extremely helpful. She was on her feet ready to greet and was very nice about my wants and needs. Even if I was just looking for now. Would recommend to all of my friends and family! Thanks Wyoming Wireless!!!

Ma
Review №46

Good service very helpful

TC
Review №47

Mandy was very helpful when I asked about saving Voice Mails from my daughter who is in the Marines that I did not want to just delete. She is knowledgeable and very friendly. Great job!

Gr
Review №48

Mandy was wonderful so helpful and she was helping me and others while by herself

ma
Review №49

She shared just one thing and that one thing made my life soooooo much easier. She also didnt push to make a sale, which I was totally impressed with. I did end up making a purchase, but I made it because I felt comfortable and unpressured.

Tr
Review №50

Shelby and other staff members were very kind and helpful.

Me
Review №51

Awesome ladies! Emily was super helpful and on top of that has a great personality. She got me everything I wanted and more. Thank you!

Ra
Review №52

Fillie and all the staff at this store are so nice and always give me the best customer service. Always giving me the best deal! I will continue my business at this store! I love this store!!

Br
Review №53

Very helpful

Cl
Review №54

Fillie was awesome. She helped me out when the other stores wouldnt!

Sa
Review №55

Very nice and friendly

Ni
Review №56

Mandy was very helpful for meI would recommend anyone to herI’ll be in real soon to get a Apple Watch from her

Mi
Review №57

Very quick service, knowledgeable staff and great customer support! If youre looking for a place to get a new phone or need help with the one you have, this is the place for you.

Su
Review №58

I just enjoy going to the Gillette store because I know Fillie will give me excellent service. Shes always willing to help and very knowledgeable!

St
Review №59

I always receive exceptional service here

Wa
Review №60

Emily was very helpful and was able to help me find what I needed

Co
Review №61

Came in to grab my new phones, Rachel was super helpful and sweet. Was in and out in no time. Hightly recommended going here!

Br
Review №62

Excellent care and attention to detail. Kind and courteous. Couldnt ask for better treatment.

Je
Review №63

Great friendly and very helpful both ladies

So
Review №64

Everyone at the location was so polite and helpful thank you for such a great experience

Ke
Review №65

Great experience, listened to what I was looking for, and provided it .

Be
Review №66

The gals here are super easy to work with and do their best for the client.

Co
Review №67

Went above and beyond! Highly recommend!

Ri
Review №68

Great customer service!

JD
Review №69

Logan was very knowledgable about the products and was very patient answering our questions . He has great people skills.

Ja
Review №70

The xrebat cellonly downtown Gillette are the best! They have always hooked me up and have great customer service!

Tr
Review №71

My experience at this store was excellent.

Cr
Review №72

Megan was so nice and helpful with everything!

Ro
Review №73

Fillie is always top notch! Great experience from start to finish!!

Ta
Review №74

Mandy was very helpful and sincere.

Gl
Review №75

We always have great service from them

Ca
Review №76

Great customer service!

Ma
Review №77

Very courteous and professional

Jo
Review №78

Best verizon store experience Ive ever had.

Ca
Review №79

Very helpful and very knowledgable about their products.

Ra
Review №80

They ripped me off and signed for services and devices without my permission. Thinking of filing suit.

Kr
Review №81

Wyoming Wireless is a wonderful store with great customer service. The wait is never too long and the help is awesome!

Me
Review №82

I had a phone emergency and Phillie went above and beyond for me and I live 6 hours away!°!

Af
Review №83

Good service

Th
Review №84

Very friendly and helpful!!

Bi
Review №85

Friendly and great people to work with

El
Review №86

They are great at helping you

Information
6 Photos
86 Comments
4.8 Rating
  • Address:205 S Gillette Ave, Gillette, WY 82716, United States
  • Site:https://locations.cell-only.com/wy/gillette/205-s-gillette-ave.html?y_source=1_MTE2Njc2NzctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 307-696-5778
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–4PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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