Ed, Mandi and staff are great. Brought my used Toyota in for a timing belt and they discovered it had been previously changed, saved me $700 by being honest. On a separate repair for a check engine light my final bill was $200 less than I was originally quoted. They were very insistent to let them know if I had any other issues. Because of their good reputation they are very busy so it may take a bit to get on the schedule. But you can expect to be treated honestly and fairly. Highly recommended.
I truly was going through so much in life when my engine blew up I contact platinum auto because I have previously used their mechanic Shawn before Oh and by the way Sean you did an amazing job youre very kind and understanding I appreciate everything that you have done to my Vehicle The way you have cared for it thank you so much Mandy In the service department Absolutely amazing and kind very very soft spoken you know when a persons going through what theyre going through in their I couldnt have asked for a better team to help me Tom the owner you went out of your way financially and cared thank you so much to everyone at platinum auto I would have not known what to do without you guys I truly from the bottom of my heart appreciate everything that you have done and made my life so much easier ❤
Teddie was incredibly nice in helping us out when our car broke down and was towed to Platinum Auto. They didn’t charge us for the diagnostics since our car was obviously beyond repair. Teddie looked up scrap yards and rental car places for us, and went above and beyond to get us back on the road! The mechanic checked out our new car for free before we bought it as well. Wonderful service!
Love the people, love the service, and I always feel comfortable taking my trucks into them. Been awesome watching them grow and continue to expand.
Service was great. They swapped out the transfer case in my truck and it has been running great since. I will definitely be back!
I have seen the sales people and the finance manager work hard to get me my car and to do the little things I had never expected a car dealerships to do. In my opinion this cardealer is well worth a visit the next time you are looking for a auto to drive
They took care of our disabled vehicle quickly and at a reasonable fee. Customer service was great.
Highly recommend! Mechanics are highly knowledgeable and helpful. Staff is excellent!
Awesome service garage. I only come here for rental maintenance, but get friendly and fast service. Not to mention i notice many devoted/loyal costumers who continue their vehicles maintenance here as well.
Best maintenance shop Ive ever used. Very trustworthy and honest. They repair our fleet of 10 service trucks as well as my personal vehicles. They do quality work at fair prices and have great turn around times. They truly care about their customers. Thank you for everything you do Mandy and Ed. We appreciate your hard work
Despite the fact that an employee wasn’t personally too fond of me, they still were very professional towards me and took care of my vehicle like it was their own. They treated me fairly, priced labor and parts fairly, and made me feel welcome. I was at first skeptical to take my vehicle there, but I can honestly say I am going to take every vehicle there from here on out. Mandy and Ed were great to me. I recommend this to anyone that’s looking for a great shop that will do great work every single time.
Great experience! Have used other repair shops in the area and Avalanche Garage was by fare the best in service, pricing and up front about everything we needed with no pressure. Awesome job!! Will defiantly be returning for all our vehicle needs! Thank you!!
Purchased a 2015 Wrangler through Platinum and had them install a 4 Lift and 35s on it. Mandy and Ed have been absolutely wonderful to deal with through the process! They have gone out of their way to make this project a success! Kudos to the team!
I love the staff they are so friendly. They make sure my vehicle issues are taken care of and the communication is amazing. They let me know ehat has been done and what needs to be done in the future. Thanks for everything Mandy and Ed.
Customer service at Avalanche Garage is wonderful. Communication was great, my work was done in a timely manner and done correctly. I would recommend Avalanche Garage to anyone in the Gillette area.
I cant thank you enough for the excellent service and work that Platinum Garage did for me and my family. We have a breakdown on the highway and was towed to there shop and they had us taken care of that afternoon. Definitely gonna recommend this establishment for my entire family!
Great service department and always friendly and gets the job done.
Clean, friendly, and knowledgeable people. Ive been telling all my friends to go here. Thank you guys!!!
Very pleasant clean Shop, Friendly knowledgeable mechanics And the office staff is Fantastic to deal with
Hometown favorite! Wouldn’t take my car anywhere else!
Good service and good prices
Great job thanks
Very knowledgeable and honest!
This service garage rocks!