Short version: Anna and Maggie are wonderful and so helpful and I recommend this Target Optical 100%.————I had an appointment with Target Optical today and went to check in, but it turns out that the office isn’t in my insurance network.Before I arrived, the office did contact me because I had a previous insurance still on file and they wanted to make sure I had different insurance before I came in so I wouldn’t have to pay out of pocket. I arrived at my appointment today and Anna and Maggie helped me look up my insurance policy and we found that no, they don’t accept my insurance. But they were both very helpful and friendly, searching everything because the insurance system can be a web of confusion.I really appreciate how kind they were and appreciate their help even though I wasn’t able to have my appointment.

I have been to many target optical locations and I have to say this one is by far my favorite! The technology they have at this location makes for a quick and easy process. They have a new machine here that replaces getting your eyes dilated which is a major plus! Kerri Luce and the front office women were amazing! I definitely recommend anyone and everyone to go to this target optical location!

Dr. Riley and his staff are always so great with our family!!! WE truly appreciate the time and effort you take with our children who have special needs. THANK YOU for being AWESOME in a world that isnt always so easy to navigate!

Horrible experience start to finish. My first appointment, the Doctor was incredibly rude to me and would not answer my direct questions, only making judgmental comments about the state of my eyes. The next appointment, when I went to select glasses, they had incorrectly requested an authorization from my insurance previously showing that I then had no benefits available... even though I had not ordered anything. Had to wait for that to get resolved when I had taken time off work for the appointment. THEN the day after trying on glasses, one of my eyes was swollen halfway shut, red, and in pain. Likely an infection. When I called for resolution, they told me it must be allergies, or I can come in for an appointment but I would be charged $65. I will never go here again.

Dr. Gammarano is outstanding! She listens and pays attention to concern I had. Is really hard to find a great provider nowadays and I was blessed to stopped at that optical.I highly recommend this eye doctor. She is very knowledgeable and she is really pretty too.Thank you for taking care of me!!

Dr. Luce is excellent, took her time answering every question that I have, I highly recommended her, you will not be disappointed.

I switched to this office after having a poor experience somewhere else. I’m so glad I did.Dr. Luce was able to catch things that the other optometrist missed and her attention to detail eventually led me to a diagnosis and receiving much needed treatment.The front office staff are knowledgeable and friendly. When the specialists office somehow lost my referral, the front office staff called them and advocated my case and helped me make an appointment.I always have a good experience with this office. I highly recommend them.

Everyone is so helpful and knowledgeable, quick turn around time with glasses and a great selection.

It was perfect! Didn’t have any issues and they are very helpful.

The employees here are so friendly I was genuinely shocked. Great conversation. The doctor answered all of questions and more. I actually had fun getting my glasses.

The doctor was so nice and the exam went fast and easy! The front office staff were amazing!! They even helped me pick out my lenses and made sure I got the best price on my purchase!

My experience with This Target Optical was amazing! They were there for me when I really needed them they got me in took care of my eye issue! I highly recommend them the staff and the Doctor are so helpful and super nice!

I enjoyed my Target Optical experience. The staff was extremely helpful. The doctors were friendly and personable.

While my wait was very long passed my appointment time (45 minutes), Dr. Lucce was amazing and so helpful. She noticed things with my eyesight that no optometrist has ever noticed. Definitely will be back only to see her!

I rated this place as a 1 star and look how they commented below! That’s why I had a terrible experience. No one tries to listen or help properly. Fools.

My husband and I had a great experience here. We went for eye exams after not being in for years. I scheduled our appointments online which was really easy and convenient. We were quickly seen for our appointments and everything was thoroughly explained to us. Dr. Terauchi was awesome. She took her time during the exam and explained everything well. The equipment was high tech, especially if you opt to get pictures of your eye taken. After the exam, the staff was extremely helpful once we each picked out a pair of glasses to purchase. There were plenty of frames to choose from and everything was priced great. I’d highly recommend going here for an eye exam and/or purchase of new frames.

I went with my daughter to get an eye exam and glasses. The optometrist was wonderful and took plenty of time with her and Tyson was awesome helping us pick a cute pair of Coach frames. He was friendly, professional and very knowledgeable. We will definitely come again!

The optometrist was just wonderful and check my eyes so thoroughly. I am so glad I finally found a vision center that cares. The staff also was just wonderful to me. Thank you so much.

Staff was very friendly and the whole process was very smooth. I was surprised at how smooth everything went. No pressure up sale tactics from the staff I dealt with.

I love the care and time DR Riley put in to every appointment I have ever had with him. I will go to no other Doctor.Mike Garcia is simply the best technician I have ever used in my life. He takes the time to understand what I want and when my classes are delivered he make sure all the adjustments are correct. He is the best of the best.

My son used Target Optical and was so impressed I thought I would to. The staff was friendly. The office was clean and comfortable and the Doctor was outstanding. She took her time checking my eyes and was thorough. The optical staff was amazing and accommodating. The whole process was smooth and easy. I highly recommend this office.

I went in to have an optical appointment and choose my glasses, and I had a great experience with everyone there. I felt the experience was personalized to help find the best products for me.

From the techs to the optometrist, amazing service. Poor team is cramped into a tiny space, but that doesnt bother them! Everyone with a smile and good mood. The optometrist was personable and knowledgeable. Had a good time, looking forward to getting my glasses soon.

I went for my first eye exam in years here and it was a great experience. From check in to picking out glasses for my first time they were very helpful and professional. I was very impressed. Dr Luce is great! She was very friendly and knowledgeable. The office staff is fairly nice though sometimes when I am there I feel like its a burden that I am in for an adjustment.

Dr. Luce is so great! Its been 2 years since my last eye exam but she is amazing on remembering who you are and felt like I just saw her yesterday. The visit did not take long and every one there are great on helping out and very friendly! Love coming to this optical center!

Taken onetime the the friendly and efficient staff. Dr Amy is fantastic to work with and Michael is super patient and educational teaching my daughter to use contacts. Great experience

Dr Luce is one of the best doctors weve had the privilege to use. Weve followed her for over 11 years now and always go back. Awesome with both adults and kids.

The eye doctors at Target Optical are all great! They are on top of current studies and information to keep my family members eyes in top shape. In addition, they have helped us out medically when we had an eye emergency on a Sunday and all of the other eye places were closed. We have been going here for so long that the doctors ask about how my kids are doing in college now! I recommend this office to everyone who asks about needing to see someone for their eyes!

Professional, courteous, and quick. Even though the store was really busy, they managed to take care of everything in a reasonable amount of time. However, they did not rush me through the appointment, which I appreciate. Dr Terauchi answered all my questions and educated me on how to take care of my eyes. I will definitely be going back and telling all my friends to do so too.

We have been going to Target Optical for 7 years. They have been great with all 3 of my daughters. They referred us to vision therapy for my daughter who at the time was 6 years old. They really worked with my daughter on learning how to begin wearing contacts at age 8 already. She is now 13 and I really love how thorough they are with all of us.!

These guys are great professionals, offer great advice and deliver a phenomenal service. Glad I had my prescription done here. True professionals who care! Can’t go wrong.

I enjoy coming here for my yearly vision check ups. Great customer service and most pleasant doctors and associates. Highly recommend !!!!

I LOVED my appointment. The doctor was very professional and helpful. The store staff was very sweet! Making an appointment was very easy and ordering my contacts and glasses was a breeze. Definitely recommend going here for your eye appointment!

Dr. Luce was very informative and thorough with my eye exam.Tyson Dean who helped me with my new lens and frames was extremely helpful and professional.

The staff was very nice and professional. We had back to back appointments for the whole family and everything ran smoothly. They explained the steps along the way as well as the results. The kids even had fun.

Best experience ever! They overnighted my glasses to me in New York and Brian was super helpful during the whole process. 10/10 highly recommend

Beware! They told my family members that they were providers for VSP, just to get them to come in. Luckily we called our insurance company and discovered they ARE NOT providers. Be Honest. Will not purchase and would not recommend.

They got me in right away without making an appointment and took very good care of me. They have a great selection of frames and the appointment was one of the quickest and most efficient I’ve ever had. Kudos!

Dr Riley is great. He is heads above other eye doctors. My children like him too. Front staff was very helpful and nice. No complaints.Will keep returning.

Very thorough, informative, & friendly. I wish their eyeglass selection was a bit bigger though. But I’d still highly recommend.

Dr Luce is top notch! Approachable and not prententious. I loved the Optomap fir $20. Peace of mind on true eye health as well as vision capability. Busy but not crazy. Staff was not pleased I was going to shop around for some higher end frames. Coach are nice but I want a better selection.

Dr. Riley is one of the best eye doctors we have ever been to! He’s incredibly knowledgeable and gets to the bottom of any tricky vision issues. Our whole family sees him now!

Cortnie and Dr. Reilly were very professional, courteous and just awesome overall. If I had one complaint; it would be how cramped the facility is. However, the awesome service made up for it and made me feel comfortable.I highly recommend this place for convenience and most importantly service.

We have always had a great experience here. Dr Terauchi. Sometimes the attitudes of the opticians staff have been off putting but last time we went and dealt with Brian, he was super helpful and friendly.

First time getting an eye exam and it was amazing! Dr. Riley was phenomenal. Made me feel comfortable and 100% sure I got the best glasses for myself. Also, they have this amazing machine that takes a picture of your retna to make sure everything is okay with your eyes, definitely worth the little extra cost! I’m so happy with my purchase and can’t wait for my glasses to come in!! Amazing staff! Thank you!!

I love going here. The the doctors are nice and staff are friendly. Since Ive moved to Arizona they were the first place I went to and I will not go anywhere else.

Very helpful staff. I didnt have vision insurance and they were able to help find discounts through my regular health insurance. Thanks Brian.

I get an eye exam every year and I can honestly say my experience at Target Optical on Gilbert Rd was by far the best Ive had in awhile. Dr Luce worked with me to fit contacts. They are very personable and provide great customer service. Highly recommended....

Dr. Luce is fantastic. Quick but thorough. Extremely knowledgeable. Highly recommend.

The entire staff is extremely helpful and knowledgeable. My family and I have come here for years. Their customer service is outstanding.

Everyone is very friendly. The doctor addressed all of my concerns. The staff helped me find the best deal for my glasses including the more exspensive lenses. I am very pleased with my experience.

Dr. Luce and the staff at Target Optical are always so sweet, professional, punctual, and very thorough. My kids and I have been going to them for several years now. Love them!

I still dont have my glasses yet but coming in and meeting Brian he went out of his way to more than satisfy me and so therefore we order glasses for my wife while we were there much better experience this time with Brian been my first visit hopefully Ill get my glasses soon and everything will fit right thank for your help

Dr. Luce is amazing. The staff is very helpful.

Would give a five stars if it hadnt been for my poor experience today. I will admit I came in literally one minute after closing, but all I needed to do was pick up my glasses as I needed them for work and my eyes have been straining pretty bad. I even immediately apologized as I know it can be rather irritating for customers to come in after closing, but I felt that it would be fine since a customer was still in there as well as all front desk employees. One lady said something under her breath and the other lady sitting down with the customer said very sharply ACTUALLY, were CLOSED. Bottom line: my doctor is great, front desk staff can be rather rude.

I travel all the way across town to go to this target optical. Dr. Riley is amazing. He gives you options on how to take care of your body with what makes you comfortable. When I first started going to this office 3 years ago I was under the impression that I would be blind by the time that I was 30. He assured me that wasnt the case and realized my education level about my body and has always been respectful of that. I will continue to go here for all my eye needs.

Everyone was super nice and friendly with excellent service and very professional.

Outstanding service! This was a completely different experience than I have had at other national chains. I did not feel like I was being pushed through an assembly line, and then oversold on unnecessary products at the end.

Brian was excellent in his job. Ive never found such a polite, helpful, and punctual at his job.Well done!! Congratulations Brian!

The Staff are fantastic and Dr. Riley is great. Best experience Ive ever had at the Eye Doctor.

Dr Luce is so friendly and professional. Very happy with her knowledge and demeanor. Office staff acknowledged me as soon as I walked in.

If it wasnt for the optometrist I would say 1-2 stars. The Dr is great & friendly as well as very helpful. Although the ladies upfront were what made the experience not so good. While we were there they were complaining about their other customers and the stuff the do and what not. As made comments how I walked around several times trying on different glasses. Im very picky so I have to find the ones I like. Plus its my face its going on. & then I had questions about ordering online and they knew absolutely NOTHING about what I was talking about. I wouldve assumed since they work there and in optical they couldve assisted in the area as well but they couldnt at all or near understand my question. We decided to leave after sometime, Will be thinking twice if Ill go back to place my order for my glasses here or if Ill go to another target or just take my prescription somewhere else. Other than the ladies the gentleman are great!!

Quick, easy, convenient and EXCELLENT service!Love that they take variety of insurances and that frames/contacts are otherwise well priced!

LOVE Dr. Luce & Joy is always a welcomed face! The other staff present that I hadnt met before were pleasant and helpful!

The staff is friendly and always help me to maximize my insurance benefits.

Loved the staff - so friendly and competent, and Dr. Terauchi was super nice and competent as well. She made the eye exam quick and easy. The equipment was all high tech and clean. Everyone was concerned for my comfort. The eye and contact exam was very cheap, and I was seen on time. This isnt one of those places where they try to keep your prescriptions so you can only buy glasses or contacts from them - I didnt even have to ask for copies. The team made copies and put them in a little envelope for me without my asking. There was no pressure to buy glasses or contacts; I was politely told about discounts, but then left alone unless I had a question or needed help. I highly recommend this team! The only drawback was the online system - it sent at least two emails EVERY DAY with reminders about my eye appointment, and they came from weird names in addition to Target (Dr. Riley and Luxxottica). Did not like that - it was basically spam - but that isnt the fault of Dr. Terauchi and her steam.

Dr. Riley is great. Staff is friendly and helpful. I have had nothing but positive experiences during my visits here.

Everyone was so friendly! I felt very welcome and all my questions were answered.

Very patient and Dr T was very informative. Answered all my questions in a professional manner. Thanks.

Ive always received wonderful personal care from Dr Riley and staff. He takes the time to explain issues and answer questions.

Dr. Luce and Brian were perfect.

Dr. Riley is the best and the staff are very helpful & friendly! Even though we don’t have eye insurance anymore and there was a cheaper option at another location we could not give up seeing Dr. Riley because it’s like giving up part of your family

Ive had great experiences here both with the staff and the opticians themselves.

The entire staff was helpful and the Dr was extremely knowledgeable! Best optometrist experience I’ve had in years.

I was out shopping recently & started seeing ghost like figures which made me very nervous. 20 minutes later I walked into Target Optical at Crossroads Gilbert & Germann location and was with a doctor 20 minutes later. Turns out I have a new friend aka floaters. Thanks to the technology and expertise at Target Optical they were able to compare my retinal scan from last years to this year and there was a definite change in my eye. Something was there now that was not last year. I was so nervous I had something seriously wrong with my eye and Dr. Luce explained exactly what was going on & put my fears to rest. Not great that I now have this new friend but at least I know what is going on and what signs to look for in the future should something change. The staff was amazing as always and took great care of me as well. Thank you Target Optical!

My family has been going here few about 8 years and have never had a problem with anyone. Great place for eye appointments and eye ware.

The staff and Dr’s here are awesome and really helpful! Thank you!!

Dr Luce is amazing. She takes care of you and gives you all the time needed. Been seeing her here for 8+ years!

Outstanding service on my visit for annual exam and new lenses.

The eye Dr. was very friendly and the staff extremely helpful. I was able to get a same day appointment and I had glasses ordered by the end of the appointment.

Everyone was super nice and helpful! They helped me pick the right frames and get the best deal on 2 pairs.

Great experience, Dr Riley is thorough and always explains everything. Great doctor!

Excellent customer service, especially from Dr Riley and Brian. Highly recommend this office.

Great place and staff! Very happy with the experience for my son. Thankyou.

Kind and caring staff. Good prices and convenient location.

Always great service, Ive been getting my eyes check at Target for the last 3 years

The staff really went the extra mile to ensure insurance coverage before we even came in for our appointment and Dr. Luce is great!

Staff is friendly and knowledgeable, I felt at home.

Brought my 6year old daughter and was extremely impressed with the way the DR was able to communicate with my child and make her feel comfortable.

Dr. Luce and staff are absolutely amazing

Very disappointed. The doctors are very friendly and nice, but they got our prescription wrong after 10 times of going back and forth and I ended up asking the doctor to give me my old prescription back as he could not figure out what s wrong . The frames are expensive and they break after two months. The staff is not very friendly. Too pricey for horrible glasses and contacts. I will never go back again.

I love this eye Dr. All of their staff have always treated me with the utmost respect.

Friendly staff and great service.

Best equipped eye exam place near Gilbert and Germann area. Luce is awesome.

Dr. Luce is great but the interaction I just had with a staff member was not. Rude, short and put me hold twice, amounting to longer than I actually spoke with her. After picking out 2 sets of glasses and discussing this with staff, I find out the next day that none of this information was saved in their system which results in another trip down there to do this again. Very disappointing.

I use target optical in Utah and had a contact emergency while visiting here in Arizona, Robin helped me out and was amazing help 🙌🏻 She got me right in and exactly what I needed on the spot!

They always help me pick the best frames, very nice staff and Doctors.

The doctors are great but getting my glasses is humorous. After waiting for my glasses to come in for 2 weeks, I called to see how much longer. The technician said hed check and put me on short hold. He got back on the phone and said that my glasses had just arrived (sure lol) but...there was an error with the prescription so one lens might not be exactly right and would probably be a little fuzzy and wanted to know if I wanted to pick them up or re-order them...hmmm....lets see? Do I want to pay to correct my already blurry vision or pay to make my vision blurry in a different way? It was a difficult choice but I ultimately requested the correct prescription. But that was so kind of him to give me the option to have a fuzzy world. Guess they will call me in another two weeks. Or maybe Ill call them?

Dr. Terauchi is very kind, thorough, and professional.

Highly recommend Target Optical! The staff at this location are extremely friendly and very helpful.