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Total Wine & More
2224 E Williams Field Rd, Gilbert, AZ 85295, United States
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Total Wine & More
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Yi
Review โ„–1

Amazing selection of alcohol and snacks. If you want to stock up for holidays or birthday parties this is the place to go. The staff are also very knowledgeable and helpful, so feel free to ask them for assistance. I went in recently to buy some supplies to make some sangria. I wasnโ€™t sure what wine would be best for the job but luckily the staff there helped me pinpoint on the best option. The sangria turned out great and my guests loved it.An added plus is that they are super dog friendly. I took my pup Ares the other day to socialize him and he loved it. He got lots of love and praise from the staff. He was even given some treats which he gobbled up with joy ๐Ÿ˜Š.

be
Review โ„–2

Very busy found what i needed. Found a little gift for my hubby and a nice bottle of wine for my daughter in law. Also a new type of margarita mix.

Ke
Review โ„–3

It is amazing! The manager helped us navigate the store and was excellent in making bourbon recommendations for my friend. A great employee went in the back to get wine that was out of stock. The cold beer section was limited to six packs but they have many many beers. I didnt have time to peruse the very large humidor for a good cigar but that would be a relaxing thing to do. I enjoyed the visit greatly and wished I had an hour to kill to really look around.

Su
Review โ„–4

The Gilbert Location was the best out of the 3 we visited. Lindsey is #awesomeness

Da
Review โ„–5

Total Wine is awesome! Was there a few days ago and Trish was our cashier. She took the time to show me how to fully utilize the Total Wine app to make sure I was getting the best possible price for my purchase. I love supporting businesses that are customer centric. I will definitely continue shopping at Total Wine.

Ja
Review โ„–6

You name it, they got it. Definitely not just a wine store.Taste testing is fun here!

Mi
Review โ„–7

Always have what I need and a knowledgeable staff to help you find something in your price range.

Ro
Review โ„–8

Ambra was more than awesome helping us pick up wine for our wedding!

Da
Review โ„–9

Wow. Great selection. The help there knew what they were doing and were very helpful. They even have tasting available. Very impressive place.

Fr
Review โ„–10

They have my husbands beer Miller 64 in cans Yeah love this

Fl
Review โ„–11

This is the ultimate place to go. You will find anything and everything that you would ever want here. Whether youre looking for wine or spirits you will find it and the prices are fantastic. The staff is so helpful and friendly they had wine tastings spirit tastings and I cant say enough about the prices they were just unbelievably reasonable. Truly a one-stop shop for any alcoholic beverages you may need.

Jo
Review โ„–12

Good food and service always worth the trip from Mesa

Ch
Review โ„–13

If youve been to a Total Wine then youll enjoy the consistency between locations for the drinks you seek. Prices are usually in line with most bigger chain liquor stores. Selection seems very good. If what you seek Is distributed in that area then youll likely find it at TW..

Na
Review โ„–14

Total wine is a decent place with a big selection of everything from wine to cigars and everything in-between however dont expect customer service to know where anything is if its even in the correct spot for example the red blend wines are against the back wall but on their website the red blend (says it on the bottle) is in isle 14 when asking an associate about where the wine was they directed me to the back wall even after I couldnt find it and me showing them it was in stock said our inventory is off we must not have that item any more (I later found it in isle 14 like the website had said and I had showed the associate) next comes to beer I was looking for mother road beer as its one of the best beers around walked down the craft beer isle talking to my buddy talking about mother road the associate directed us to the next isle over even tho the beer was at the end of the isle we where in knowing exactly where every product is isnt super important but general location would be helpful

Ir
Review โ„–15

Disappointing at checkout, the cashier eagerly offered the gentleman in front of us information and assistance on registering his phone number and info on app. Also accepted his ID for VA discount. My husband retrieved his VA ID prior to check out. At checkout she didnt even give us the opportunity to present VA ID nor any info on app. She just rushed thru the check out procedure. A quick check out is fine but we would of appreciated the same courtesy as the fella ahead of us. Maybe it was our brown skin that made the difference.

Ka
Review โ„–16

Always stocked always counted i can find what im looking for

Je
Review โ„–17

Always great service to go with a fantastic selection of anything you need. The place to start for your next party!

b0
Review โ„–18

Great variety of liquor, wine & beer. Good prices. Store always appears neat & clean. Employees are friendly.

S
Review โ„–19

Ive never seen so many different kinds of all types of alcohol. Great service and knowledgeable staff.

Ch
Review โ„–20

These people are excellent in helping choose a bottle of wine. They pay attention to what you like and make fantastic recommendations within the price range you state. Chimney Rock Cabernet is my current favorite!

Ma
Review โ„–21

Total Wine in AZ is carrying our award winning Great Basin Bristlecone Gin now! Double Gold SIP Awards, 94 Points Tasting Panel Mag

Ka
Review โ„–22

We came here about once a month and would pick out a bottle of wine from every country we could think of. Loved the product selection and had mostly positive experiences here till recently. Long story short wed spend about a hundred bucks easy every time we walked in the door. Recently we came in and we were being stalked through the aisles by a middle aged male manager. He said got a mask?. I let him know I was medically exempt, he then offered to get me a face shield. I should have taken my business elsewhere, but having gathered all our supplies I just wanted to be on my way. Against my better judgement I let him get me a face shield. This must be the community face shield because it was so worn from use that I literally couldnt see through it. Correct me if Im wrong, but doesnt giving out a mask thats been used by God knows how many people make absolutely zero sense? I saw him trying to approach me as I walked out the front entrance to get the mask back. I took great pleasure throwing it in the adjacent trashcan so he couldnt reuse it. Glad they are following the science here. Its a good motivator to support local businesses that treat you with respect and dont get off on purely tyrannical behavior.

Jo
Review โ„–23

Love this store and the people.I specially like Trish and Gerard, they keep me coming back! Always so friendly and helpfulLove you two!

Sc
Review โ„–24

The adult candy store. This store is incredibly comprehensive in the selection of anything that is adult beverage related. Best part of this particular store is their employee / team members. In over a year of going to this store I have only encountered the most courteous, knowledgeable and friendly employees. Regardless how long Trishs line is we will wait for her as she is so friendly and outgoing and remembers us, dont know if that is a good thing or a bad thing that she knows us by name? I am going with a good thing!

Br
Review โ„–25

Love this place they have a huge humidor inside the store thousands of cigars to choose from great prices on all products we love their tequila selection

Di
Review โ„–26

Best place for any of your liquor needs. Be sure to sign up for the frequent shopping account. Youll get emails for advance access to sale prices on wine, beer and spirits.They also have bar ware and classes to learn the ropes for any type of beverage.Their staff are knowledgeable and friendly and ready to help any time.

Ry
Review โ„–27

The staff is always friendly and helpful, and the selection is amazing. We had trouble finding a certain spirit we were looking for, and a gentleman stopped what he was doing and spent 10 minutes helping us find it. In the end it didnt have a shelf spot and was in the back room and he went and got us one and helped us check out. Fantastic service.

Do
Review โ„–28

They were very helpful in finding the wine that I wanted great prices love the place

Ch
Review โ„–29

I always feel like a kid in a candy store!

Sa
Review โ„–30

I was interested in expanding into wine from liquor and the gentleman there was very helpful and informative in explaining which I should try first.

Da
Review โ„–31

Great boutique wine shop that makes and brands their own wine right on the premises. Bought the cab which was very smooth. If youโ€™re adventurous they have many different flavors to pick from!

Ge
Review โ„–32

Good selection of Vodka at better than Wal-Mart prices

Ch
Review โ„–33

Totally awesome, great customer service. What ever beverages you need, you can find it there.

So
Review โ„–34

Cider beers are so delicious. Try them out here.

Ma
Review โ„–35

Love their beer Selection! They have sublime beer and itโ€™s my favorite

Va
Review โ„–36

Always a great place to buy what you need. Check out is super and staff are too!

ka
Review โ„–37

Great selection and cashier was nice. but the manager was very rude. very sarcastic and unprofessional.

Ch
Review โ„–38

Picked this up for a western murder mystery dinner.Attentive help.This store is busy on a Friday afternoon.Plenty of cashiers however and open tasting was happening at 2pm.

Ma
Review โ„–39

Love this place. Feels like the holidays every time we visit. The selection is unmatched by anyone. Merry Christmas!!!! I know a bit early or late depending on how you look at it.

Th
Review โ„–40

Great selection and the top brass were there today, so got great customer service!

Ch
Review โ„–41

Given the lift on the county mask mandate, I respect your decision to enforce using masks but will not be shopping at your stores anymore. I find it convenient that I shopped the whole store, had passed and waved at multiple workers, and was in the middle of checking out when the manager came up and shoved the box of masks in my face asking if i had one. If you were really that committed to requiring masks, youโ€™d have someone at the front of the entrance enforcing it. Instead, you waited until I had paid and supported your business to enforce your policy to make yourselves โ€œlook goodโ€. Ultimately, let people choose if they want to wear a mask.

Ma
Review โ„–42

They have a lot everything love to go there good price

Je
Review โ„–43

Stopped by 3 other liquor stores while I was in town visiting family looking for a particular drink. This total wine had everything we needed and more! Friendly staff and great selection. Dont make my mistake and visit the other smaller places, make this your first and only stop!

Ty
Review โ„–44

Staff was on the phone and didnt have time to help me find the wine i wanted. Excellent selection but their customer service is non existent. After 10min the lady finally took the phone away from her head with an annoyed look on her face and gave me the location of the wine i wanted. They werent friendly.

ST
Review โ„–45

This store is like a field trip for us! More selection than we need, yet we some how need it. Customer service is fantastic, store is well set up. Prices are better than almost everywhere.

Vi
Review โ„–46

Great friendly staff and quick checkouts.

Sh
Review โ„–47

Lots and lots of selection. Some great gift ideas in the store and the price points on some of the Wines was impressive

Ge
Review โ„–48

First time in! Good variety! Will be back!

Ti
Review โ„–49

Great selection!! The staff is always helpful and friendly. Updated review. We were there today and were there over an hour trying to find something, we asked 3 people and everyone kept saying they were too busy. All this while the manager is just walking around trying to look important. We were about to spend $200 and just left because of the terrible service. Either pay your people more so you arenโ€™t so short staffed or have your lazy managers help.

Os
Review โ„–50

Great tequila tasting offered by staff. Bought some! Helpful, friendly staff in the liquor dept. Ill definitely go back.

Ch
Review โ„–51

Very helpful, knowledgeable and courteous staff.

Sa
Review โ„–52

Great store clean straighten, out faced, customer service is wonderful very helpful great store, thank you.

Br
Review โ„–53

Always Have My Supplies. Never Disappointed.

Br
Review โ„–54

Best craft beer selection around. I simply wish they would go back to the old store layout, where they had beers grouped by type of beer not by brand name. Takes too long to find each particular Pale Ale when there are two aisles of craft beer! Better now to research the beers and find the brand you may want to try before you head in.

De
Review โ„–55

Only one issue. Smirnoff Zero is NOWHERE to be had. Been going on for a good 8 months.

An
Review โ„–56

Wanted some obscure liquor. Went to a few places to find it, before trying Total Wine. Not only did they have it, they had a bunch of great items around it and I ended up walking away with a bunch of good stuff Iโ€™m excited to try. The staff was very helpful, all I had to do was show 1 person a photo of what it looked like and she instantly knew where it was and brought me there right away. I just wish it was closer ๐Ÿ˜ 

ro
Review โ„–57

Service is superior. Very helpful and knowledgeable

Mi
Review โ„–58

Wine, liquor, and beer for days! Great place to pick up a gift too

FA
Review โ„–59

The location is great. However one older service person needs another job. I was trying to ask questions about a cider wine product. The guy was on a high lift acted as if he was afraid to answer customer questions.. he ran from everyone as they asked questions.. I think he was covid afraid.. he need another job.. the lady in the stella /Orchard apple drink area answered everyone questions..she was fantastic.. thanks for turning a bad experience into a good one..

jo
Review โ„–60

Service was exceptional and price was great

jj
Review โ„–61

Incredibly amazing. Im not a drinker myself but I came here to purchase gifts for both Christmas and new years for family.Absolutely delightful and always giving a helping hand if you need it.

Sa
Review โ„–62

Best of all places to find the well sought after spirits. I have been going here for 5.5 years plus 10 years in Orange county CA. Prices are good and all price ranges to satisfy your needs. I get my keg of Kirin Itcheban every 30 days. Mike here

Ch
Review โ„–63

Great selections, only gave a 3 stars cause the coupon I had was 15% off for 6 bottles of wine 750ml. So I bought 6 different names trying them all, couldnt use it cause 3 of them were domestic. REALLY!!! what ripoff. Spent enough as is at this place alot and cant even save any money. Very disappointed. Dont think Ill do this again.

Ch
Review โ„–64

Other then daily price changes, the variety is overwhelming of course. Got a four pack of DOGFISH HEAD World Wide Stout, 18% of pure goodness. $39.99 plus tax and you can grab some too!๐Ÿ˜‰

Fe
Review โ„–65

They have good sales/specials. Tasting available during certain hours.

Me
Review โ„–66

Great store and people will help you there.

Da
Review โ„–67

When I travel I always bring a bottle of local/state wine for my husband. Total Wine and More is my store of choice because they always stock local wines. I think its great that they always support thoer local wineries.

Re
Review โ„–68

The store was busy had so many choice to choose from it was clean excellent customer service the lady that help us was friendly and pleasant to talk to had knowledge of driffent drinks. The cashier Romaine was excellent love the service there. I would go again. Thank you so much.

R.
Review โ„–69

Very helpful employees to help with looking for your Happy Spirits.Try the Angel Wings Bourbon

Mi
Review โ„–70

This place is great. Impressive selection of any adult beverage that Ive ever searched for. While Im not a big drinker, I can always find a variety of beers on tap to fill a growler (todays trip), grab a unique bottle as a gift or discover something new during a tasting. Picked up a growler of the Sum Up White Russian Imperial Stout this time - tasty stuff.Plus, there are other beverage-related accessories or gift items available. I prefer this place over the other big box liquor retailers.

J
Review โ„–71

Nice store. Lots of helpers if needed.

Br
Review โ„–72

Friendly staff and fantastic selection of spirits. Very impressed.

Se
Review โ„–73

Great selection of wine, beer, and liquor.

I
Review โ„–74

Clean, well organized and friendly staff.

Ta
Review โ„–75

The staff is always friendly and knowledgeable. However, there was 1 cashier that refused to use my military ID to validate my age. Ive going to that location for years and never had an issue. Annoying. This rating is directed more toward the person versus the store/location.

ga
Review โ„–76

Whats not to like? This place is a Costco of wine and more!

Jo
Review โ„–77

Clean and well organized, as well as having a vast selection, one if the only places that I can still find my favorite liquor at. Lots of interesting goodies to go with your drinks too. Glasses bottle tools all sorts of mixing utensils, wisky rocks along with other non dilution chilling stuff as well as fancy large ice cube molds. I had fun just checking out at the interesting contraptions made to enhance your drinking experience. Cool place.

Re
Review โ„–78

Came for the Kona selzer, and left with a few more items.

Me
Review โ„–79

They have a vast variety of products, from beer and wine, to hard liquor, with a lot of gift items and specialty wines and liquor. They also have a tasting room where you can try a lot of different wines, and I believe some specialty hard liquors, (although you would need to verify that, because I dont drink hard liquor, I prefer wines.)

KK
Review โ„–80

Clean, well organized labyrinth offers myriad choices and vast selections of everything beyond imagination. Do your homework beforehand; bring your own backup because should you be struggling between red or white; Riesling or Gerwurtztraminer or Sauvignon Blanc, you will be ON YOUR OWN! NO ONE will come if you misunderstand the difference between scotch or bourbon; or if youre uncertain about Tempranillo or Valpolicella or Sangiovese. Nobody will come if youre uneducated about cordials or whether sherry is dry or sweet. Youre free to languish in the labyrinth all alone without any assistance.

Jo
Review โ„–81

Great store with incredibly helpful staff.Tons to choose from!

St
Review โ„–82

Clean, well organized, huge selection of all boozy products with reasonable prices and friendly staff. The only drawback is the location is congested. I recommend entering by The Keg restaurant versus Barnes and Noble, etc.

Wi
Review โ„–83

Love this place, great selections and prices too.

M.
Review โ„–84

Theyve got the stuff you want.

Bo
Review โ„–85

Great selection. Good prices

Am
Review โ„–86

Excellent customer service! I went in looking for a certain type of wine. Though they didnt have it they were so kind and knowledgeable about helping me find something equivalent.

Ja
Review โ„–87

Big corp. at its worst. Putting local businesses to death one privately owned store at a time. The Walmart of alcohol...support local.

Ri
Review โ„–88

Knowledgeable staff, all questions answered. Only issue is it can get crowded in the aisle ways.

Ch
Review โ„–89

All the employees were great, friendly and helpful when needed. This store is Amazing! So many kinds of EVERYTHING Alcoholic and great gift gadgets to go with wine, spirits, Ciders, beer, etc.

Tr
Review โ„–90

Decent selection, but beer is not rotated well. Often things that should be kept cold are not. If you ask for suggestions on whiskey youll just get directed to the stuff labeled for total wine. Too many times do I see employees push that stuff or make uneducated suggestions instead of nudging the customer in the right direction.

Se
Review โ„–91

My favorite location is queen creek, but this one is okay. Staff is a little stuck up, especially to colored people.

Br
Review โ„–92

I come here for their excellent selection of beers and prices. They seem to have everything Iโ€™ve ever wanted from Trappist beers to niche ciders. I love that they also give a military discount via their loyalty program (double points).

Li
Review โ„–93

The domestic beer prices were more expensive than local grocery stores. My favorite domestic beer was not even in the chiller, only on the shelf hot will not go back there again

Be
Review โ„–94

Having both incredibly knowledgeable staff and a website that lets you search for what you want and tells you exactly where it is in the store makes shopping here easy even for a newbie

Ch
Review โ„–95

I love this place. Its beautiful. Like Disneyland

Ja
Review โ„–96

Stopped in to look for some bourbon. After not getting any help, even though 2 employees were right there, and then after about 8-10 minutes, I walked over to the smaller size bottles and found this. I liked the fact the tasting notes of this whiskey was listed. Havent tried it yet, but will this week.

Ja
Review โ„–97

Youre not gonna believe this, but last time I was here I totally bought wine.. & more.

Th
Review โ„–98

Im so very happy that you finally are carrying glutenberg!! Its by far the best gluten free beer! If possible can you start carrying the red ale!! Thank you!

S.
Review โ„–99

Had literally everything I wanted at my fingertips. I felt like I was in heaven! Didnt expect to walk out with 16 bottles but the specials were simply to hard to pass ๐Ÿ˜… up on lolI was able to go in and actually come out of store for the first time with everything I wanted and More! OH and 2 bottles of Chianti which is my utmost favorite and not break the bank. Just not sure why Ive never been in here before. Or that Ive ever seen it there for all the times Ive been up and down this area.They were very helpful in the store as well, as I needed some assistance at times and they were able to point me in the right direction or even offer their expertise on the matters to help my partners not so developed palate, as her tongue doesnt like the delicious taste [she cant handle dry wine and otherwise needs fruity stuffs lol] of red wine.She always has me to look for her a wine so we can indulge together. Because she tries to choke a glass of wine with me but my I end up finding wine thats still not fruity enough or crisp enough for her ๐Ÿคช๐Ÿคฎ So I asked them and it was funny he took us to an aisle that had Sutter homes and Boones Farm it made me laugh this is the stuff that I drank in my teenage years, so we both got quite the laugh out of it as we looked at their stock.Three-umbrellas which also had many different flavors for those w/a weak wine palate would most definitely gravitate toward their house selection and the prices are not out crazy outta this world either! As I drink Apothic Red and the cost was exactly what I normally spend on a bottle so Yes! This place earned by far a 5 stars from me and also my business from here on out. When I need my wine, and Im not at the box stores in a pinch Total Wine & More is NOW my home place to buy all things wine & whatever else I can fine to go along with my wine ๐Ÿ˜๐ŸทCHEERS๐Ÿท

Ma
Review โ„–100

Very helpful and friendly staff. The team was going up and down every aisle asking if they could help the customers answer any questions or find what they were looking for.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:2224 E Williams Field Rd, Gilbert, AZ 85295, United States
  • Site:https://totalwine.com/store-info/arizona-gilbert/1005?cid=referral:website_link::MomentFeed:1005_gilbert_store_details_page:
  • Phone:+1 480-786-0270
Categories
  • Beer store
  • Liquor store
  • Cigar shop
  • Delivery service
  • Gift shop
  • Wine store
Working hours
  • Monday:9AMโ€“10PM
  • Tuesday:9AMโ€“10PM
  • Wednesday:9AMโ€“9PM
  • Thursday:9AMโ€“10PM
  • Friday:9AMโ€“10PM
  • Saturday:9AMโ€“10PM
  • Sunday:9AMโ€“10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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