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Service King Collision Elliot
1740 W Elliot Rd, Gilbert, AZ 85233, United States
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Service King Collision Elliot
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Lu
Review №1

Staff was awesome! They had our car done within a week and a half. Pretty fast if you ask me. We would highly recommend them!!!!

ap
Review №2

Had to take 2 vehicles in for damages they were quick with the quotes, got the job done quick.

Di
Review №3

Great experience! Todd the manager was most friendly and helpful. They kept me informed every step along the way. They did a great job and the car looks new again. Highly recommend!

Es
Review №4

Very friendly and responsible on getting the work done correctly....!! I was very pleased...

Pa
Review №5

My brand new car found its way into a hail storm. Service King did a great job. It looks perfect. Thanks Service King.

Em
Review №6

Absolutely fantastic service! There was some miscommunication on how the rental car was going to be handled between us/Service King/the insurance company responsible for paying for the damages to my vehicle but they were able to rectify the situation immediately — which was impressive given we dropped off our car at 7:30 am. Our car bumper looks great, they finished faster than expected and the inside of my car was cleaned. We could not have had a better experience! Hopefully we won’t be in another accident for awhile but I know where I’m going if I do.

An
Review №7

Garrett was a sweetheart and took care of my issue swiftly and professionally.

Am
Review №8

Service King off Elliot is great! Daily communication via text with a few phone calls too explaining the process, est cost, timeframe etc. They do amazing work and I’ll keep coming back to them if needed.

Da
Review №9

Needed the front bumper and grill assembly reattached along with areas were the paint had been badly scratched areas were the clear coat had bubbled and was peeling, the car was washed and detailed, looked almost new. Very pleased and recommend to anyone.

mi
Review №10

Great experience with service king they made it work for me my rental car was waiting for me. Customer service was great all around.I could leave my rental at the service king for my convenience.Thank you great service I’ll definitely go back if needed.

Ni
Review №11

They got me into their schedule the week of a Christmas and finished the job a day earlier than promised, which was great! I had one door painted on my SUV and it matches perfectly. I cannot even tell it’s a paint job; looks original.

Lu
Review №12

They got it done in a timely manner but the paint job wasn’t good. There are bubbles in the work. The gentleman were nice and kept in contact about the timeline.

Br
Review №13

I want to publicly thank Todd and his exceptional and professional staff at this Servive King location for taking such great care of my BMW and myself. Service was way above expectations and greatly appreciated. Six stars!!

Da
Review №14

Excellent customer service and communication from start to finish. Matt and staff are outstanding and handled everything seemlessly for me from repair to insurance to rental car set up and help

Ye
Review №15

Great service. Highly reccomend them.

Al
Review №16

I want to clarify that the other driver ran a red light so I am not a terrible driver. Repairs cost above 20k and the staff at Service King handled everything efficiently. I was always updated on the repairs and they were very thorough on explaining every single step. I had to take it back once for a minor issue and the manager, Eddie, was very reliable and accountable . He made sure I was taken care of and that my concerns were met. The car runs like it’s brand new and I am very happy with Service King.

An
Review №17

GM Todd was absolutely outstanding and professional helping me get my rig fixed after a minor incident with a nefarious landscaping crew trailer. Worked with me explaining all the details of the job, called the rental co to get me picked up and turned the job around ahead of schedule. Great communication and service. A+

Ta
Review №18

Great customer service! They kept me updated threw every step of the process. They had my car towed to my house and they even washed and waxed my car. It looks like new! Really wish you could see the before and after pictures. Highly recommend if your looking for excellent quality work.

Sa
Review №19

I had Never had a reason for any kind of body work done on my vihicles until now . I have always been a true believer when it comes to word of mouth for advertising. For the good or the bad . So for This particular store, I would have No problem giving them 10 Stars if I could . They not Only have the Nicest & Most considerate staff working there, But I found No Flaws with their work on my car . Be super if this store would teach classes in Manners to other businesses .

sa
Review №20

This place is awesome. Great customer service from the first phone call we had. My advisor Aaron is awesome. I would definitely recommend everyone to this service king!

Sa
Review №21

Doing business with this location was stress-free and easy. Having car damage is never a fun experience. I appreciate Service King making the repair process easy on my end. They constantly communicated to update me on when my car would be ready. They even got my car finished ahead of schedule. Staff was friendly and car came back as good as new!

Sh
Review №22

This place is awesome. Great customer service. i had my challenger at the shop they did a great work on it. thanks too eddie

za
Review №23

Conducting business with this location was a fantastic experience! I dropped my car off on a Monday to have the back door and bumper repainted. They told me my car would be done in approximately a week. To my surprise the repair was completed in 3 days, and the job done was immaculate. They even washed my car inside and out, including steaming the mats! The manager, Eddie Narramore, was very professional and a pleasure to work with! I would definitely recommend this body shop!

Na
Review №24

Service King is one of those places that you hope you never have to deal with in your life but I tell you what, if you ever do find yourself needing to have work done on your car, Service King is the place to go. Eddie made sure every week to keep me updated on the car and assure me it’s in great hands. I got the car back and it looked and drove better than it did before. Not only did they fix all the damages on my mustang but they even cleaned both the inside and outside for me. Thank You Eddie and Service King for taking care of my baby!

Va
Review №25

Aaron Poste and the whole team at Service King in Chandler win my vote for Most Courteous, Best Communication, and Most Expedient! They told me it would be a week and it was only 6 days. I was very satisfied with the service. Id choose them again.

Ca
Review №26

Service King was fantastic! From the receptionist to Brandon my service advisor! Very knowledgeable, friendly and got my vehicle repairs done quickly and the car looked great! They even touched up a couple of paint scrapes on the entire bumper! I would definitely recommend Service King on Elliott, Gilbert AZ

Ga
Review №27

Moises did an incredible job. He and his team stayed a bit late and got my car done almost two days ahead of schedule time. As customer service is declining in the world, youll find plenty of smiles and helpful folks in here!

KA
Review №28

Brandon Loring did a phenomenal job with my Dodge Dart. He was informative and kind and timely. My car bumper looks better than it did when I bought it brand new. I highly highly recommend this business and location. I am beyond satisfied with the customer service and repairs.

Pa
Review №29

Fantastic experience here with Moses & my Dodge Charger. Not only did I have to reschedule my drop off two times in a row, I was also unable to pickup the car for a few additional days after the repair was complete.Moses worked with me the entire time from start to finish and couldnt have been more professional. He assured me the time frames were no problem and when we did meet we went over exactly what would be done to the car and how long it would take.The repair was immaculate, it looked like I had received a new bumper but Moses assured me they were able to repair my original - It looks brand new!A huge thank you to Moses and the team at Service King, they do a great job and you should feel a-ok leaving your vehicle with them! Very happy with the entire process.

Ma
Review №30

Our vehicle was in a hailstorm. Major damage. They were very communicative and sympathetic. Easy to get a car mental right on the premises. Needed to wait on a part but giving them five stars because vehicle was fixed 100per cent! We sustained hundreds of dents with golfball size hail. Very professional repair place.

ev
Review №31

Horrible service. Left my truck with them so they could do an estimate. Obviously left the keys with them so they could do their thing. The guy calls me and has the audacity to tell me I left the keys in it and really shouldn’t do that in that area. Don’t trust your vehicle with these people, they won’t even watch it when it’s in their care. Never coming back!

Na
Review №32

Great place for your car to be taken care of! The service was prompt and they provide lifetime warranty on all of the work that was done! Text messaging updates daily to save your time calling in. The team will make sure your car will be in tip top shape and running with absolutely no issues! After the major repairs they did a test drive and found out additional repairs are needed, which were done in no time! Manager Keith definitely one of the greatest managers Ive known! He will not let customer leave unhappy

Jb
Review №33

Nice sales person but they dont fight for you they do it all based off insurance wants not actual car needs

Pa
Review №34

You guys were amazing! This is the second wreck repair and the second time Ive come to yall for my vechile needs. Alyssa was amazing and made me feel totally comfortable throughout the whole process. I got my car back earlier than expected and it looks amazing. Almost exactly like when I bought it two years ago! Thank you so much :)

Re
Review №35

They seemed really nice when we dropped off the car. We had asked for a separate dent to be repaired and asked for a separate quote to be done to pay out of pocket. Everything was going great until our insurance company called us. They asked if we had approved two more quotes. There was some minor front bumper damage from scraping parking curbs, and the minor dent we had spoke to the desk clerk about. Thankfully our insurance company called us or we would have had to pay three deductibles. We called and stopped the work that was not part of our original agreement. When we received the car back the job looked clean and we were happy just to have that part done, but when we got home and started to further inspect we noticed that places Inside the trunk area were poorly done and there were places the paint was just not done at all. Overall they did an okay job and as long as your carefully watching them you should be fine.

Wi
Review №36

Could not have had a more professional experience - and on top of that - the repair job was excellent

Ji
Review №37

The manager Eddie at this store is awesome very respectful kept me informed all the way very pleased with how my truck came out the service tech Phil knows what he is doing this is the place to go for all your collision needs

di
Review №38

Very friendly knowledgeable and super fast service. Great job done

St
Review №39

Very nice. Ive gotten to know them well over the last few months.

No
Review №40

These guys were complete professionals and great communicators which is important when you want your car back on time. Joel and Keith (I believe was the name of the other gentleman) helped me out and even threw in a free car wash. I will go back to them for future repairs.

we
Review №41

Outstanding job. Exceeded my expectations.

Ma
Review №42

Good work. Kept me informed. Pickup is on time. Short check out during pick up. Very favorable experience.

Ri
Review №43

Great service with a staff that makes you feel like family.

He
Review №44

I would highly recommend them to anyone. Went for an estimate and ended up letting them do the work. They took the time to find the cheapest way of fixing my problem and still maintain the top quality of work.

Ba
Review №45

I HIGHLY recommend Service King . Excellent customer Service, They kept me updated on how things were going with my car . There Work was excellent it looked like the accident never happened!!!! Everyone was Very friendly from start to finish especially Mike .Thank you Service King !!!

Ma
Review №46

Must be nice to have so much business you can tell people you need an appointment for an estimate. No effort at all to try and be helpful. Typical crap from entitlement youngsters these days. No customer service skills but want and expect to be PAID top dollar.How many customers can you turn away before you wake up with NO customers AT ALL????

Da
Review №47

Read the comments people. I am so glad we moved our car before they started working on it. Rude from the start, not at all helpful. All about the money, with no customer service. The end product I did see on a car that had to be repainted at another shop. That said it all. Do yourself a favor and go to PCC or some other reputable shop.

Li
Review №48

Had an appointment with Moses to fix the bumper on my parents 2000 Jetta. Moses was awesome! No wait and was able to fix the problem in under 15 minutes. Would highly recommend this place.

Sc
Review №49

Great work. Great people

Ka
Review №50

Fixed my car after the back end was crunched. Looks as good as the day I took it off the dealership lot! Drives well, too.

To
Review №51

Professional repair shop. Got my car repaired and back on the road in timely fashion. Worked with insurance.

Ki
Review №52

After your car has been in an accident, everything in your life comes to screeching stop.The accident was not my fault and I found myself fighting with AAA for weeks to have my car repaired properly. At first I was not pleased with the body work, but the service manager was willing to do whatever it took to make things right. I was tired of fighting with AAA and exhausted from the time invested. The service manager was even willing to come to my house to see why I was not satisfied with the job. He offered to make the changes, give me a free rental and even do other body work (that I inquired about, long before this accident) at a great discount.Now my car really does look like new!! Thanks Service King!

An
Review №53

Thank you for the wonderful job you did on my car. Joel. Everyone was so kind and your customer service is five stars.

Ra
Review №54

Took my car because someone crashed into my car. Body panels were not placed right and you can see bubbles excess paint bumps. Noticed my car takes a while to start after the crash and say I will have to pay although it was something they did not fix from the start which should have been covered with the insurance money.

l
Review №55

They did a great job on repairing

Da
Review №56

Sadly said they were too busy for more work, wouldnt even give me a quote for repairs. ???

Li
Review №57

Every thing you want when your car is being rePaired: great people, great service, great looking vehicle!!!

He
Review №58

This service king took care of my car. It looks like nothing ever happened to it. Costumer service here is top notch!

Br
Review №59

Jennifer & Eddie are awesome. They took good care of us!

Ni
Review №60

Fast, friendly service! Ive gone out of my way to have a second car repair done here!

Ne
Review №61

Oh wow! Where should I begin?First of all, I really regret taking my vehicle to Service King(SK). The entire process was stressful. When, I called to make my reservation, the lady failed to mention that there was an Enterprise within the Service King location. This was after I told her that I needed a rental and had a rental confirmation number from the insurance company for Enterprise. So, I ended up going to pick up the rental car from another location.I dropped my car off for five weeks. I received a ridiculous estimate within 4 business days. When I state that it was ridiculous, I mean that they were saying it was going to be over $10000 in damage. My car is only worth a little over $11000. So that means it was in danger of being totaled which is total bs. I did a little recon online and found vehicles that had similar damage that were fixed for less than $8000. These people are money hungry scums. They lack integrity and definitely do not care about their customers or the quality of work that they perform. The insurance company did not take a look at the car for about two weeks. Their estimate was much lower. The whole communication process during the five weeks was horrific. It got a little better in the final week. I wish I could have dealt with someone other than Ruth. Her people skills are non-existent.When I picked up my car, the check engine light was on. Hmmm..it wasnt on before. As a matter of fact, it has never been ON since Ive owned the vehicle which would lead me to believe that Service King created the problem and it didnt mysteriously appear when I picked up the vehicle. In addition, the hatch area was extremely dusty. It was clean, when I dropped it off. The back windshield wiper was put on backwards which leaves little faith in the employees of Service King. I didnt notice it until the day after I picked it up since it was raining outside. :( How in the hell does a certified tech put a rear windshield wiper on backwards?I did mention the check engine light being on when I picked up the vehicle. Ruth questioned it saying that it was on when I dropped it off. I told her no and she double checked the original paperwork. So, one of the techs ended up rebooting the system instead of checking on the actual problem.Guess what?? The next day the check engine light came on AGAIN. I had to make an extra trip back to Service King to get it fixed along with the rear windshield wiper. It seems as though they would have did a quality check before releasing the vehicle. Im crossing my fingers and hoping that nothing else occurs because I dont ever want to see this place again as long as i live!!

Da
Review №62

They did a great job fixing my daughters KIA Forte!

El
Review №63

Had my two cars fixed there! Highly recommended!

Br
Review №64

I honestly regret taking my car here. They botched the repair SOOOO bad that my under carriage valence literally FELL OFF while driving down the hwy and both my headlights have ceased working. All within a very short period of time.I took the car back to have them repair it and they told me it was my fault because I curbed my bumper doing a U-Turn once and scratched my bumper.Im sorry... WHAT??? Scratching my bumper on a curb caused my valence to fall off?After they made such asinine claims, I went to the VW dealership and asked them if that were possible to which they started laughing and said not even a chance!Im filing a lawsuit with these punks because its not that they dont know how to do good work, its that if you happen to be the person they mess something up on, you can guarantee that Gary Sullivan and Kevin Bearden will attempt to blaim you for work they messed up.

Gl
Review №65

Great

Ji
Review №66

Outstanding place fantastic workmensship

te
Review №67

I would recommend the shop to anybody needing accident car repair

Ja
Review №68

Friendly, fast and honest

Ro
Review №69

Awsome repairs

Ni
Review №70

Really Profesional outfit here

Me
Review №71

The knowledaglible help

Ji
Review №72

Fast as i asked for

Fa
Review №73

Great service

To
Review №74

Clean, quick, quality work

Xi
Review №75

Nice people

Information
3 Photos
75 Comments
4.5 Rating
  • Address:1740 W Elliot Rd, Gilbert, AZ 85233, United States
  • Site:http://serviceking.com/locations/service-king-elliot
  • Phone:+1 480-539-9292
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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