My daughter came to me from college and told me that the oil needed to be change because the light came. I had no idea what to do because she had to return back to school. First of all Toyota told me it will be 2 hours until my vehicle is serviced. My daughter mentioned jiffy lube this was my first time and the personal did a great job. Fitzgerald Toyota see yah I will be coming here now to get my oil changes done . No More waiting getting in and out with professional service. Keep up the fantastic work to the employees at jiffy lube.

Really great service. They were extremely nice and professional. Recommended some services without forcing anything. I was in and out in about about 30 minutes. Will be getting my next oil change here.

Excellent service. I have visited these guys a couple of times for tire repair and they worked their magic both times - very professional, on-time and skilled. 5 stars!

Jiffy Lube thoroughly diagnosed my car‘s concerns and communicated them promptly to me. Everything was resolved within a few hours to my satisfaction. I will definitely return there for future service!

Great experience, Jiffy Lube made me feel welcome, discussed the condition of my car at the designated mileage point; They also shared their recommendations as to what next steps that I needed to take on the car. They left the final decision up to me All-in-all, I felt in control and empowered to make the best service decision for my car.

This place is great! I went to get an oil change for my F-150 and I was in and out on a Sunday in less than an hour. Their waiting area is very nice, the employees are wonderful and overall it made the experience pain free. Plus their prices are rather reasonable and every decision is up to you. I highly recommend this place if your vehicle is in need of service.

Always pros always Honest about every service ( i asked for a fuel system cleaning not realizing i had it performed recently). Excellent service from these men. Will recommend to ALL who need service

Excellent service. Fast, efficient, no pressure to up-sell, yet also very thorough and complete job. Its more than just an oil change.

Every time I come here the employees are always nice and helpful! I have a newer car that’s my baby and they always help keep her running perfectly. I only come to this location because of the quality of work and professionalism! Give these guys a raise!

Thank you Jiffy Lube Germantown! John G and Danny Z were excellent in making sure my vehicle was up to the best condition possible. All of the employees there are always friendly and give quick service. I had gotten my AC checked and brakes done in the same day when all other private shops had long wait times and no set price. The other employees who are great include Roberto, Clint P, Christian R and Albert G. Thanks again!

I ended up not using this store services this time, because the line as Kong and I didn’t have much time. But I want to compliment one of the manager’s - José, for his excellent customer service skill and concerning with customers’ needs. Thank you.

The service is excellent the staff works well and. It is fast the service I liked it I will visit it every time I change oil and new tires thank you

The gentleman at Jiffy Lube were all very professional,great customer service!!The service was efficient for a busy Saturday and I was fully satisfied with my services!!

Went in for a oil change that was waaaaaay overdue. It’s customary for Jiffy Lube to upsell but I actually needed what they offered and they didn’t upsell anything additional. Was refreshing that they addressed what was needed and nothing else. Car is running like new again.

Service was quick, fast, and professional. I kinda felt like they tried to push some services that may have not been needed, but im not quite the car expert. Was told that because my air filters were dirty (which they were, I was shown them) but I didnt quite buy the line that due to carbon scoring on the filters, that my fuel injectors were clogged. My engine idles and runs fine. Was also told their proprietary conventional oil with additives was better than a regular synthetic oil change, (had synthetic since I bought the car off the lot)Anyway, at the end of the day, besides the extra salesperson-esque vibes, I was quite happy with the speed and quality of the service. And every staff member I interacted with were friendly and professional.

The employees were very professional and friendly. The service was fast but efficient.This is the most positive experience I have ever had at at auto repair facility. I will definitely be back !

Just took my car in this morning for an oil change and to ask them to check what i was smelling. I wish i remembered the mans name but they were so nice and helpful. they went beyond what i was expecting to help me out! Highly recommended !!

A) Hardly any wait time b) They present the facts and ask you to decide. Nice experience overall.Experts and very kind !!!

The technician called me darling at least 4 times and asked if I wanted to stay after my car was finished. Inappropriate and awkward.

The team at Jiffy Lube Germantown is always attentive and nice. This is the only company and location I use to get my oil changed but this was my first time going in for a brake check. They went above and beyond to help determine the cause of the issue I was having and resolved it efficiently and inexpensively.

These guys are great. Oil change and tire rotation at a reasonable price. On timely manner. Very clean facility. My car looks like new. Im definitely coming back. Couldnt be any happier.

The team was very respectful and prompt. The services addressed all needs for my vehicle.

They’re excellent and fast and even checked twice when I told them about my concern, they didn’t return me the car until I was completely satisfied. Love jiffy lube! ❤️

I wrote about closed by mistake. I was supposed write it about other place, in Gaithersburg. But the real experience in YOUR PLACE was very far from satisfaction. When one of associates was offering service he was talking about changing radiators filter and in invoice, after work was done I found ANTIFREEZE -35degree CHANGING. In April, seriously?? They charged us for antifreeze using of the moment I wasnt there and my husband is not so good in English. Feel not fare at all

Always a great experience at the Germantown Jiffy Lube. Friendly, honest, and they do quick work. Highly reccomentr.

The gentlemen were all very helpful, and service was super fast. They looked up my previous services to better accomodate my vehicle. Most importantly I did not receive any of those attempts to upsell post service, which can be so frustrating. I would absolutely recommend!

It was my first time to visit them. So many good reviews made me trust their service. To be honest, he was not willing to answer my questions and not happy to discuss with me about my car service. I am not sure if I want to come back again.

Did a great job on oil change, but when asked to change the front head light I was only asked to change one. When you know if they are both replaced at the same time they will go around the same time. It would have been best to replace both. Just something to think about.

This business was FAST AND PROFESSIONAL! I barely had time to make a phone call they were already pulling me in to say theyve ran a complete diagnostic and making sure I was fully aware of what was necessary. I said okay and moments later I am paying and feeling like I barely blinked! Would recommend.

All great guys with a lot of knowledge! I recommend the Germantown location!!

Every person on staff here is efficient, friendly and courteous, every single time I visit. Today Roberto did everything possible to diagnose an issue and give me my options. Never any pressure. Highly recommend.

They are excellent, the manager was very honest and clear with us about which repairs were necessary and which could wait. Was patient when I had question about repairs they had made due to bad service I got somewhere else. And they cleaned the inside of my car too. Excellent location service for Jiffy Lube Thank you.

I’m an a asian lady, I feel this JIffy Lube Service have a Great customer service skills, his name is John. He was Very friendly, and thoughtful. I definitely will come in again soon and introduce to my friends. Thank you John.

Replaced several lights that were not functioning. Kept me informed about what they were doing and the price was great for all the service. I would have paid a lot more for dealer to perform what they did. Good team there all seemed to be working efficiently and professionally. I have been there several times and would highly recommend them.

I would give 10 stars. Everybody was nice. Jose changed my oil for my car and he was very nice and professional. I will be coming back. I highly recommend this place.

Great Service in less than 1 hour without an appointment

The technicians are all very helpful and friendly. I go out of my way to go to this specific location because of the amazing service they provide consistently!!

My experience was wonderful at Jiffy Lube. The staff members are very knowledgeable and will guide you in the right direction. Thank you kindly for the work you do in helping those (like me).

The change of serpentine belt on my 05 Honda Pilot was not easy. They did a good job and charged as promised. Very happy with the service .

Great team. Jiffy lube shouild be very happy to have them working

Ive only been coming here since i got my silverado. They give me and my truck great service!

Made me feel very welcome and comfortable, I was waiting for no more than 20 minutes and they explained everything to me. Waiting area was clean and socially distanced as well.

Always a great job! Team is always very helpful

Always love stopping by here. Fastest, friendliest service.

Awesome place super friendly and get the job done in a time of money I definitely recommend them

Very kind staff, happy to explain and walk through everything they were doing and could do for me. I will be coming back here.

The guys there were super nice, professional, and helpful. They got the job done quickly and explained what they had to do in an effective way. Best service I’ve gotten at a Jiffy Lube.

Excellent service. Customer service person (I cant recall his name - my visit was to the Germantown Jiffy Lube on Walter Johnson at about 8:30am on Saturday 5/8/21.

These guys are always the nicest. I’ve had to come in several times for issues with my tires and they are always willing to help me out. Super nice and really professional people. Love coming here for all my car issues and, unlike most car places, I trust them to not screw me over with upped costs and made up issues with my car. Truly hard to find such great service but they do it well.

I never took the time out to give a big shout out to Jose, Roberto and John and the rest of the crew at the Germantown Jiffy Lube.This pandemic have give me different perspective on people the job that they do how these amazing men have always treated me with kinds and the up most respect even when I have given them a hard time. They went out there way to make sure I was satisfied it wasn’t nothing major it was just the fact they went above and beyond.Thank you Germantown Jiffy Lube!!!

They were awesome, very professional. Definitely coming back.

You want a trustworthy place to get your oil changed this is the place to go!

Great Service with a top notch team!

Great customer service. Very thorough. Fast & speedy oil change and made great recommendations for my vehicle. Thanks Jiffy Lube!

Fast, friendly, effective. Great experience, Ill come back again!

They were very professional and helpful by being kind to fix one of my wiper blades. I really appreciate the kindness.

Great job! Car works like new.

Very happy with my service here. In and out pretty quick, friendly staff, and did a good job.

Fast service, very nice people, Jose, Roberto and the group was so helpful and went far beyond their job! I highly recommend this location to anyone who needs their car serviced.

The staff was professional and polite. But, I see prices have gone up drastically and that’s out of my control and it won’t stop me from going back.

THE GUYS THERE ALWAYS DO A WONDERFUL JOB FOR ME..MCH BLESSINGS TO THEM ALL!

Jose & his team are amazing and great service!

Omg! the reviews do NOT LIE! this location needs a new name because the level of service and customer service that each individual have are AMAZING! they dont just care about the money. ..they care about you as an individual! they give honest opinions and thats how you win me over! The customer sevice is superb and my car was serviced less than 1hr I was so amazed! You guys have a great team there PLEASE do not change! keep it the same :-) give them raises please!

Amazing service. Highly recommend. Do yourself a favor and go to thier website and screen grab a coupon. Thanks!

I had a full service performed, the wait was long but overall satisfied

Great customer service.

Prices are a bit high but the service is great!

Ronaldo was great, he serviced us and was very professional, courteous and efficient. Thanks a lot!

John was very professional and polite. I highly recommend this location.

The Signature Service was performed quickly and efficiently. I was very disappointed that my car was not vacuumed and windows were untouched. The staff at this location is very professional and the misses were (I hope) just an off day.

Came in for a top off and got got help diagnosing an issue with my Jeep. Great serviceFastCOVID precautions

This is the best Jiffy Lube experience I’ve ever had. In the past (in different states), the wait has been long and the people were rude. Here, the one who helped me get set up and checked out, not only was very kind and very respectful, he gave me a discount on my air filter. I wish I remembered his name! They were done in less than 15 minutes and he even opened the door for me as I left. Professional, clean, respectful, and convenient. I will be going back for my future oil changes!

Very prompt, thorough and courteous, as always.

Great people. Very friendly and informative.

Amazing customer service! The entire staff was friendly, professional, personable, and efficient.

Good place. Friendly, helpful staff!

I have been to this Jiffy Lube twice, and both times they were kind, professional, and patient. I trusted them and they performed well. I plan on regularly coming to this Jiffy lube!

Very polite and clear - great customer service. Car is driving much smoother after the service. Also, they changed my annoying wiper blades.

Excellent service, stayed in the car for oil change, great reccomondations and a great team

Always friendly and efficient service here!!!

Oil change is expensive and it leak afterwards, second time it happens. Not good at all.

Been a few times now. Great crew at this Jiffy Lube. Fast, friendly and professional. They don’t try to oversell. They let you know what you need and do what you say. In and out 10-15 minutes every time.

Usually JL does a good work on the car interior. Today no vacuum and the windows were cleaned poorly. It was a fast service.

Great customer service! Overall great place!

Fast n good

Professional and quick service

Im so thankful I came in. I recently purchased a used car that was due for an oil change and needed some air in the tires. I came by and they gave me a full service. Saw that my rear tires were about to go and replaced them, rotated the front tires, fixed a chip in my windshield, and did a light cleaning.A few miles later my tire light was still on, so I came back and theyre replacing the broken sensor now. Nadeem is excellent. Explained everything that was necessary and why. Ive already recommended them to some of my neighbors. I cant imagine going anywhere else for my regular maintenance needs.

Super fast and great service! Staff is very polite and professional.

Provided a no shenanigans review.

Sorry I will never come here since Nadeem is not there. Can’t trust them sorry

These guys are awesome. I went to pep boys here in germantown MD. They wanted to charge me $380 for front brake pads so I came to jiffy lube and ask to do the same thing and they are charging me $199 for front brake pads. So I am also getting an oil change, lights worked on and air filters replaced. lets say Im going with jiffy lube from now on. These guys are awesome. I am coming back to do business and now so is my wife and friends.

They me through the process quickly.

I got out of my way to go to this shop. Ive always had great experiences, the employees are very informative and polite. The work was done quick and was on my way.

Two Spanish managers at this facility were very unprofessional. Very rude asking for me to pay in cash when I clearly said I only have credit. This experience made me scared as a single woman.

Best Jiffy Lube Ive been to! Jose is great!

Excellent service, quick and no wait.

Been visiting Jiffy for about 3 years in Indiana and this s my first visit in Maryland. Opted for tire replacement since I know its due at 60k. They suggested nexen N5000+ and charged me for that. With 1 in stock I got to come the next day to replace the remaining 2. Without notifying me they replaced a slightly inferior model of Nexen. After an argument I was given price adjustment. However within 6 hours, I got a flat tire at a pharma parking lot which is just next to Jiffy. Glad I was able to get it attended by them since its next door. The serviceman showed me an extra bolt washer that was used while inflating and prepping the wheel. It was a brand new tire and due to flat tire the tire outers bruised while I pulled over. For some reason the tpms did not function as expected. Though I was helped on time, I am concerned about the carelessness and confusion.With all these I am doubtful if i would ever visit jiffy again.

Great fast service and the crew at this location is very nice👍👍👍

Always a great staff with great care for your Vehicle. Thanks John, Norman, Roberto and Team for always taking care of my Vehicles..Leon Green JR

I barely spent 20 minutes, they where professionals and answered all my questions. Social distancing was strictly enforced, alot of options to choose from. Thanks Jeffy Lube, see you again soon.