These guys were courteous and professional. I took my wheelchair van there because the exhaust was damaged. They did an oil change, a complete inspection and did the custom exhaust repair all in the same day i brought it in. I got out for a great price too. This is the last great old school garage. You cant go wrong here. These guys are real pros.

Mann!! What real good guys and knowledgeable, with quality work. The owner was awesome, I was coming in to get a free estimate on my exhaust, he immediately brought me in and treated me like family. He does the work in reasonable time frame, and takes care of your vehicle. I will be returning here anytime I need major work done. A guy had stumbled in while I was there,needed the inlet to his inter cooler rounded, the owner took a look, and fixed it for him on the spot, for free at that! I wish I could give it 10 stars

I have been to this shop many times for routine services for all my vehicles. Every time, correct diagnosis and quality work is performed. Not only that, they do excellent exhaust work too for both vehicles + motorcycles!!!! If you are in the area, this is THE place to go. A+ guys, THANK YOU.

I dropped my vehicle off after hours for a last minute repair. I was called about 9 AM the next morning with a finished diagnostic, clear explanation of what need to be fixed, cost etc. I will definitely take my other vehicles there for any auto/exhaust work. Thanks again for the great service, communication and quick repair!

This place is the most unprofessional rip off I have ever been to, on 5/28/2020 my engine light was on so I went there and was told both catalytic converters were bad and needed to be changed I paid almost 1,700 dollars for the repair. Weeks later engine light came back on. On 2/24/2021. I went to Exxon to have my car looked at, they stated to me that the catalytic converters were bad. I told them I just got them changed last May by C & R auto. I was told to go back to them because the converters should still be under warranty. I went back there told them catalytic converters where bad, they said the converters where free but I had to pay for labor. I paid almost $800.00 for labor the next day check engine light came back on. I went back to Exxon to see what was wrong with the car because at this point I do not trust C&R. I was told by a certified mechanic that the catalytic converters do not look like they where changed. So I just paid almost 2,500 for nothing. When we confronted C& R auto Richard was yelling and screaming like an immature child. Telling me I was not getting my money back. I asked him to prove to me that the catalytic converters where new he refused called the police and had us charged for trespassing. I am going to court to sue them to get my money. All I want as a consumer is to get what I paid for, money does not grow on trees. Do me a huge favor and never do business with these people. They are a scam!

If you are looking for an old school, honest repair shop, this is the place. I appreciated Cliff and Rich going the extra mile to diagnose my vehicle and then providing an honest assessment of what should and shouldnt be done to my vehicle.

A great crew of professional, and very knowledgeable people in their craft. I brought my truck in for a new muffler because the old one was starting to rust out, and the dealer wanted a grand to replace it with a factory muffler!!! (insanity). Rich was very helpful and recommended a Performance Muffler (YEAH!) that would go best with my truck engine (and he was right on the mark). I appreciated his honest assessment on what I really needed (a muffler, but not new pipes), and he did not try to sell me on what I did not need, which I thought was awesome. When I received the truck back the exhaust sounded awesome- not to loud and yet lets you know who is driving you around town.Also, for about a year, the dealer had told me that one of my tire pressure sensors was bad and needed to be replaced at a god awful price, so I learned to live with the dashboard light and check air pressure routinely like the good ol days. Rick checked it out and said that the sensors were all fine and he performed an extensive reset (not what is described in the owners manual because I tried that a dozen times!), and the light went out and everything works great again.Dealer- 0C&R- 2Whenever possible, I plan to bring my vehicles back to Rick. A great, honest, professional and talented set of folks there and you cannot go wrong with having them work on all our automotive needs. Good mechanics and technicians are hard to find and this is the place to come.

These guys did an amazing job on my exhaust I brought in my own “muffler” and they replaced the old piping and welded my new muffler on and also pointed out some other problems with my car but didn’t fix it on there own terms they respected me and did what I came in for and they were really fun to talk to had good laughs and some serious conversations I want to give it up for “rich” the owner, and his assistants definitely the big teddy bear that did my exhaust, can’t remember his name lol 😂 but I completely I recommend going to them for any exhaust work or any other things wrong with your car just don’t bring a “BMW” us Americans have trouble with that stuff lol jk, you got a problem with your car or want exhaust work go to them there your guys, thanks guys love the work you do 😊

These guys are great. Do excellent work at a fair price. They are transparent, responsive, provide clear explanation of the work needing to be done. Only place our family trusts with our vehicles now.

Their work is phenomenal and professional. Rich and his staff are terrific in any car service needed. Highly recommend taking your car for service here

Richard has been my mechanic for over 15 years and has serviced ALL of my cars. He is very professional, his prices are very reasonable and his work is impeccable! I would recommend (and already have) this place for any auto need.

I had Rich install an aftermarket exhaust on my new Ram. After two weeks, I decided to go back to my factory exhaust. They still had my original in their shop and that saved me several hundred $s. They’re very meticulous and reasonably priced. I’m highly recommending them.

C & R has great customer service. Being a great mechanic involves more than identifying problems, repairing or replacing worn parts and knowing the difference between the camshaft and crankshaft. Richard and his staff know what they are doing.

I have taken my vehicle here on 4 occasions and have had an A+ experience with Rich (and Cliff) each time. Theyve always been great at giving me a complete rundown of the repairs I need and can explain things in terms anyone can understand. I have never felt that theyre trying to sell me services/parts I dont need or overcharging me for the work they do. I will continue to have any car I drive serviced there.

Somehow got a screw in my right rear tire. Traveling from Germantown Md to Springfield Va on a regular basis. Tire was leaking air fast, would have plugged it myself if it was a front tire, but didnt have a lot of time to deal with it. Called the shop without an appointment and Rich said bring it in and we will take care of it right away. They did just that, and did a great job. They didnt just pop the tire off, they put it up on the rack, which is the proper and best way to do the repair. Price for the work was very reasonable. Fantastic Customer service. Thanks again Rich, and I will be recommending this auto shop to all.

Spot on service! Certified and very experienced.This shop’s charges are in line with online estimates available to anyone. Less than dealer costs. More than back yard mechanics. You don’t really want to go with super low pricing unless the job is so easy that you could do it yourself and know how to buy and inspect parts.Regarding the guy with the oxygen sensors. $1,200 looked to be in line with online estimates for a 2015 Toyota Sienna. In Maryland, if you are worried about getting ripped off, pay the $75 bucks for the diagnosis and take the car to a different shop for a second opinion. I do it all the time. It’s a shame to give this place one star when a little bit of research pays off in terms of peace of mind.I’ve recommended this shop to friends and family who live here in Germantown and will continue to do so.

Very professional and friendly people, always willing to go above and beyond to make you happy.

I had this shop replace 4 oxygen sensors with my Toyota sienna, they charged me $737 with 4 sensors alone, not including labor. Later on I found out the same parts at advanced auto parts store sell $63.99 each, a total $255.96 for 4 sensors. I went back to the shop and asked them why the prices were so high, and they just told me the parts that they have are from a better brand. I dont think different brand sensors would cost me almost 3 times more than in advanced auto parts store. So I think they overcharged me way too much on the parts. I dont recommend you go to this shop.

Awesome guys, quality work, timely service....it is 10 stars from my family!!!! TY!!!!!!

Been going hear for years and cliff and rich know there stuff top notch place been fixing my car my outback since day one. They dont mark up parts and tell you certain car parts are expensive then others

Great Service

My Audi fuel pump went bad talk to Chris and had my car running in no time price was also the best in the area highly recommend this shop to anyone highly underrated shop

I needed to replace the exhaust system on my 24-year old Subaru and C&R did a thorough assessment and after hunting down the parts performed the repair. I am completely satisfied.

Richard is an amazing person. love his customer service and professionalism.

Professional !!!