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AutoZone Auto Parts
7699 W Farmington Blvd Rd, Germantown, TN 38138, United States
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AutoZone Auto Parts
Comments
Jo
Review №1

These guys were super helpful! Got me up and running with batteries (my truck requires 2). They ran diagnostics to ensure my starter and alternator were not the problem. Thanks!

Co
Review №2

Service was great, cashier was nice and very helpful, the store bathroom was clean and fresh A-1 in my book.

Ni
Review №3

Coming in from out of town my air wasn’t cold so I visited the store at 7730 Popular Ave and Jacob was very helpful and informative regarding where to put the coolant in.

Ja
Review №4

New store, so if course its clean and pretty well stocked.

Lu
Review №5

Got helped from jacob or justin i believe was his name and was really helpful and professional

Aa
Review №6

The store is what you would expect from an autozone. Professional, kind staff, and well stocked. The most impressive aspect of the store was the sales representative Jacob O. He was well mannered, studious, and an encyclopedia of knowledge in all aspects of auto parts. From the moment he spoke I had the feeling he had tried almost every item in the store. Every inquiry was met with a personal recommendation or antecedent. Jacob was a true expert. Whatever they are paying this guy, its not enough. PLEASE, give this guy a raise.

Sh
Review №7

Polite and helpful staff. I picked up my Castrol engine oil here, and the process was a breeze.

Pr
Review №8

Dave was great! Changed my light and wiper in minutes. Was professional and knowledgeable. Excellent service. Thanks!

Tr
Review №9

Always helpful staff

Ma
Review №10

Dave Townsend is solid. Changed battery and had me back in the road in 15 minutes. Very professional. Great customer service.

Ke
Review №11

Dave T.. Man this guy took care of my battery...with no issues..very respectful hard working guy...when I went to other Autozones..no one will help but this guy take care of his customers.

Sh
Review №12

I’m always pleased with the helpful assistance and experience when I visit the Autozone Germantown, TN location. One particular employee, Dave Townsend always greet you when you walk in and is very helpful to everyone. I was very impressed when he took the time to help me with my brake light bulb. He has made this location my go to whenever I need something because of the great service and welcoming greetings! GREAT JOB Autozone and Thank You again Dave Townsend!

Mi
Review №13

Your employee Mr. Townsend was very helpful with a great attitude. Installed a new battery very quickly.

ci
Review №14

Very good management dave townsend and derrick w rest of the crew was great fast checkout short line

As
Review №15

Dave T did a great job installing my battery and customer service

Ti
Review №16

Great selection and price. The staff is always helpful and friendly.

Ru
Review №17

Walked in, got immediate assistance, part in stock, they made sure I had other necessary supplies and done. Great Job..

Be
Review №18

Very friendly, helpful associates. Quick and easy checkout - in and out very safely.

Al
Review №19

5-star experience from Terrell! I will be back if I have any car issues in the future! He helped us choose the right products and apply them to the car. He was especially accommodating and helpful in fixing the issue. Thanks!!

Ja
Review №20

The red shirt employee who we wrangled for assistance said that if the item we sought wasnt in the front, she couldnt help us. It was only after we pointed out that the item was shown to be in stock on the store computers that she found a grey shirt to do some work. The manager found it and we were sold the item we sought. While the simple skill of understanding how the systems imply stock levels is easily taught, this youngsters customer service, though emblazoned everywhere, is simply not up to putting customers first.

Sa
Review №21

I had two headlights go out on the same day and received excellent customer service and a great price. They even replaced the headlights for me - some locations won’t on a Honda because apparently it can be trickier to replace them than on other makes. I’ll definitely be back if I need anything else.

Da
Review №22

Very friendly and helpful staff. Helped me fix my headlight with no problems.

Ja
Review №23

Very knowledgeable, friendly and helpful staff. It was raining with 50 degrees outside and I saw them changing battery. I wont do it for my own car. Great job guys.

Da
Review №24

Went to get a new brake light and as soon as I walked in the door I was greeted by Venson P. and another gentleman I believe he was training. They were so nice and helpful, they even changed my break light for me. Way better than trying to get my husband to do it 🤣. Anytime I need something for my car from now on this is where Ill go. Thanks guys! You were amazing!

La
Review №25

I had questions and the clerk a Mr. Epstein answered all my questions and explained everything to the last detail. I really appreciated his assistants!

Ca
Review №26

I went here for a car battery. The clerk located through the system for the correct battery. It was a perfect fit for my car. Ill go back for additional automotive needs.

Ky
Review №27

They treated me extremely well, helped me stay within my budget, and did a very professional install on my new car battery. Even helped me with a tail light that I didnt even purchase there! Highly recommended!!

R.
Review №28

Wow germantown location. Heard how then there were talking about the female who workers and customs. I let them know I was in the store. Needless to say they were surprised to know I heard them. I did tell them.they were horrible for their nasty remarks toward these woman.

Co
Review №29

This store is excellent!!! After going to the Cordova Store on Germantown pkwy and receiving HORRIBLE service, it’s great to know that people still care. Thank you Germantown!!! It does pay to go further and receive better care.

An
Review №30

I called this morning to see if the store was open because I had a problem with my battery. The store manager came out to my car as soon as I pulled up and assisted me with my problem. He installed my battery and tighten my cables as well. This store has some great workers and customer service is A1. My store of choice.Angela P..Logan

La
Review №31

Prompt efficient service . A pleasure dealing with knowledgeable people.

Au
Review №32

Larry was extremely helpful and went above and beyond helping me diagnose and fix my vehicle. Not only great customer service, but a great, caring person as well.

Sc
Review №33

These guys will not provide a funnel to put liquids in your vehicle. Are you kidding me? One star rating.

Ja
Review №34

Always a good stop for fluids.

St
Review №35

Hwy 51 Southaven,MS store manager, Allen is fabulous at customer service!

Jo
Review №36

People, Parts & Preparedness: there are auto repair parts and more to be found for the tinker enthusiast and for your typical fix it yourself kind of person. On this trip I dropped off a battery for recharging and picked up couple of not easily found tools unless youre on the road or a traveling parts/tool supplier happens to come through. These were a nice find and of course I had to rub it in once I found them. Stop in and see what youll find thats helpful for you in your day to day activities.

Ra
Review №37

This store is one of the best . most employees are actually helpful and not just selling mcbrake pads

Da
Review №38

Went in to get a battery and got it pretty quick and installed.

Ta
Review №39

Found what we needed and was greeted by a curteous representative!

An
Review №40

Was there for a quick engine diagnostics. they were very prompt and eager to help.when ever i have an auto related question i visit them and i am yet to be disappointed

Di
Review №41

Good car parts store. They also sale lots of other stuff.

Da
Review №42

Great customer service with Anthony, Jimmy and Samuel.

Ni
Review №43

I would say the straw that broke the camels back is when I went in there on a weekend to get a battery charged that I had recently purchased from this location. I dropped off my battery, we tested it, and determined it had 12vs and was 60% charged. I did not have a way to charge my battery at home so I left the battery with them. I came back 4 hours later to get my battery only to be told it was No Good. I took the battery home, install it, and it has been working fine ever since. I dont know if these people are ignorant or just stupid but do not go in there looking for advice because there is a strong chance youll just get bs.

An
Review №44

Most helpful Auto Zone in the metro area. So helpful, always!!

De
Review №45

Staff was very helpful. Installed my windshield wipers for me.

Ka
Review №46

Not very helpful at all. wouldnt give me a price for a part over the phone. said I had to come into store. dont understand what would be different in person. think they need some training

El
Review №47

Great customer service, very helpful & friendly

Bi
Review №48

Great help finding exactly what I needed.

Ro
Review №49

Friendly staff excellent service, the sales person walked out to my car to make sure I had the right parts for my bumper repair.

Me
Review №50

Good selection. Knowledgeable staff

Al
Review №51

I needed a new battery for remote key opener, not only did they have it but they were able to install it. Thanks you guys are truly appreciated.

Al
Review №52

Very nice staff

Ni
Review №53

Drove accross town to get a part they had. Once I received it it was broken and they said it would be fine...no

Ia
Review №54

Great place for auto parts and very nice people

Da
Review №55

Helpful staff. In and out quickly.

Da
Review №56

Convenient but not always priced well

Ge
Review №57

I got what i needed, quick and easy.

Mi
Review №58

Not my favorite stop because it means I need something checked on my car. Every employee is there to lend a hand, say hello and help anyone who needs something as soon as possible.

Ka
Review №59

Store Manager was very rude and confrontational.... will never go there again. I wish I could give -5 stars!!!

Da
Review №60

Came in with car ac problem, they showed me correct product and even came out to car and taught me how to fix it

Om
Review №61

Awesome people

Be
Review №62

Always helpful and knowledgable staff.

Al
Review №63

You find everything you need for your car.

Di
Review №64

Good car parts store chain run from Memphis TN. Almost every thing you can get for you car.

Th
Review №65

Convenient location and helpful employees

Ju
Review №66

Very poor customer service. I called to check on a part before driving there, the guy on the phone said they had it. Drove there, nope dont have it. The guy that helped me acted like I was an idiot when I told him that he chose the wrong model of car on the computer. I will never go there again.

Ta
Review №67

Better than Advanced.

Ty
Review №68

Another typical auto parts store. Typically has a friendly staff who know a thing or two.

Ki
Review №69

Very nice store

Ma
Review №70

Great advise.

ce
Review №71

Bad service, no costumer assistance at all..

sh
Review №72

You can find what you need

Ma
Review №73

Helpful staff!

Ka
Review №74

Friendly service!

Ch
Review №75

Its an Auto Zone. Fair enough.

Jo
Review №76

Very unfriendly

Mj
Review №77

Great service

Ju
Review №78

Rude as could be

Br
Review №79

Friendly help

La
Review №80

Excellent service

LU
Review №81

Very good

Ar
Review №82

Its good

Information
36 Photos
82 Comments
4.2 Rating
  • Address:7699 W Farmington Blvd Rd, Germantown, TN 38138, United States
  • Site:https://autozone.com/locations/tn/germantown/7699-w-farmington-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A232&y_source=1_MjQ2OTk5MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 901-754-5331
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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