Went to their office with my wife for supplies for her CPAP machine. Was able to get the help we needed. Also asked for help getting a CPAP macHine for myself,which I had recently had testing don, was told to have test results faxed from doctors office which we did. Doctors office called back and confirmed this was done so we waited for a call back. We asked the lady when we left lincare if she had numbers to call us back, she said yes I do and read out number. Today jan. 10, 2019 we check back with her and she is stumbling all over her words, I got the test results but I had no way of contacting you or knowing he was related to you to connect you two together. Remember she said she had the info. Im doing her job for her getting my doctor to fax her results cause I can get it done faster than she can and now I need to contact doctor to get prescription for a machine to be issued. October to January is a bit of time that my husband has been without a medical device he needed because she didnt do her job correct. I will talk to my doctor and get this fixed. Oh yea shes been requesting information from a doctor I have never heard of. What the heck. Use these people but stay behind them. She came to pick my computer chip for my machine up and never seen it since two years ago. Ya think.