Incredible customer service. From the owner to all staff. Incredibly accommodating and standby their products. Frankly, this type of customer centric service where “the customer comes first”is almost from a bygone era. Quality furniture, and the ONLY place I will for it. Pleasure to write a review, since I never do so
Five star review for John! He welcomed me to the store and We found the perfect server for my kitchen. I couldn’t be more pleased. Super excited for my Tuesday delivery! He will be my go to anytime I visit Besche. Thank you John for the wonderful experience!
John at Besche’s was very helpful in my hunt for some new furniture. He allowed me to look at everything myself, but pointed me in the right direction. It is great that they have lots of inventory and a quick delivery time. Can’t wait for our new pieces to arrive!
Great shopping experience. Joel was great! Funny, he also was sales consultant for my parents furniture for their new house. I was present at my parents house today for their delivery and that went great! Funny, Dave is making my delivery tomorrow! He just called me to schedule a Saturday delivery for me that I requested while I am here. Items were in stock and I just purchased them today.Delivery tomorrow! You cant beat that!
Buying from a local business like Besche is the BEST! They provide great customer service and their showrooms offer a wide selection of products from which to choose - traditional, transitional, coastal and contemporary. I ordered both a LaZBoy leather sofa and recliner during the pandemic and Joel kept me informed of the progress of the case goods as they were being built, shipped, and delivered. Their delivery team was top notch so dont forget to tip them! SHOP LOCAL whenever you can.
Very helpful. We dealt with John. He was professional. The store had everything I was looking for and at a very reasonable price. I would highly recommend it for your furniture needs.
My husband and I arrived at this store on a rainy Wednesday at 4 pm. The store closes at 5 so we werent sure how wed be greeted, but Mr. Bob McCullough was very gracious and showed us what was available that we had described. The showroom was clean and nicely arranged.We knew going in that we were just starting to look and appreciated that there was no pressure, just good information. Stores will be lower in stock because of COVID, but we were assured of items on order and payment plans. We recommend this store but ask you to keep in mind that you do pay a higher price for better quality, which this certainly is.
Having purchased several beds, a sofa, bunk beds, and a bedroom suite in the past couple of years, I went in last December to purchase a custom living room chair. I was told 6 months tops for delivery. It’s now almost 9 months and now they can’t even tell me a date. They just say “look at the contract” with not even a smile or explanation. They were full of smiles when I paid them upfront. Additionally, a 20% charge for cancellation. I usually go with the local businessman/woman; but, it seems (from shopping around) that the chain has greater buying power and can gets things quicker. I’ll be using them for my next purchase of furniture.
Everyone was very helpful. The gentlemen that delivered were great.
Disappointed!! I purchased several end tables, only to find out later that day the exact same table was $100 less (EACH!) at Furniture and more and $110 at Johnny Janosik’s. I can understand a little difference in price, but that is quite a bit. I could have saved $300. Now I understand why there are no returns. First and last time buying there.
Great service!!! So informative and pleasant. Really appreciate good service. It’s hard to come by these days.Will definitely go back and shop there again.
My husband and I always enjoy shopping at Besche Furniture. The salespeople are friendly and the service is great!
The Besche team cant be beat! Today Travis was very helpful and we are now expecting delivery on Monday. Always a good experience, fair pricing, and superior no pressure sales and service. Besche is the best, thanks. Been customers for over 30 years.
The Owners and staff at Besche Furniture went beyond the call of duty to accommodate helping get my 93-year-old mother the lift chair that she needed. Their professionalism and thoughtfulness For their customers is top notch. This is something unfortunately the business world has forgotten, but not at Besche furniture. Thanks again too Rich and his staff, for their Thoughtfulness and quickness with helping me with this problem. You helped make my mother smile. I would highly recommend anyone looking for furniture to look at this company first.
Angel was wonderful to work with. She was so helpful and understood my needs.
My husband and I recently purchased a Lazyboy recliner sofa from Besche. After 6 months, the arm developed a significant crease. After contacting the store, a team came out within a few days. They took the sofa for repairs and returned it that same day. We couldnt have been more pleased. Wonderful service from a local family owned store. We highly recommend Besche and will return whenever we need any additional furniture.
Great selection for every room. Our salesman, Joel is knowledgeable on all the products available and was very enjoyable to work with! Love that Besche’s is family owned and operated and furniture is made in the USA. Even delivery team were awesome, professional, strong and set everything up. First time customers and forever, go to furniture home & accents store! Definitely would highly recommend!J. & S. N.
My wife and I had a very positive experience from the beginning and throughout the delivery process. I like that the availability of furniture is known when you are looking and that you don’t have to ask, concerning the availability of everything. We made a purchase and had it delivered in a couple days.Thanks for everything!
Joel was awesome! He showed us around and helped us very quickly he was so nice super chill and professional!
We were met at the door by a friendly salesman who was able to show us exactly what we were looking for. The selection was very extensive. Our furniture was delivered on time the next day. Very happy and will recommend our friends and family.
Joel was great. Was there if we needed him, answered questions and gave honest feedback. He also let us browse about without being overly helpful... Hopefully another purchase is in our future
Bob was awesome! Answered our questions and allowed us time to make choices. Live the fact that they allow purchase from the floor. We didnt have to wait 30 weeks for coffee and end tables. One peice of advise would be to add your store address to your business cards.
I want to say a big THANK YOU! I needed a sleeper sofa fast and everyone went above and beyond. Fast delivery and prompt service. I will be using them for all my future furniture purchases!
We have have gone to Besche ever since we retired to Delaware in 2008, whenever we needed furniture. Over the years, we have always gotten great advice along with pleasant & helpful advice and service. We have found whatever we needed: beachy accents for our guest room; a very comfortable reclining chair for our library;a perfect & beautiful storage & display cabinet to separate our great room from our dining nook; a new reclining loveseat for watching TV and reading together! Recently, when we had a problem with the mechanism of our loveseat, Besche responded quickly & sent someone very timely for what turned out to be a very minor fix without any complaint or charge. We highly recommend Robert and the staff at Besche for all your furniture needs. You wont find a more pleasant and helpful staff that makes shopping for your home a positive experience!
We just made a purchase of a dining room set from Besche. The staff was extremely friendly and very helpful. We would highly recommend Besche Furniture.
Purchased a Golden power-lift chair, model PR510-MLA on 5/4/21. Chair was delivered promptly the next day during the time frame promised. The salesman, John Distasio, was courteous and quite knowledgeable and informed us of all we needed to know about the product. We shopped around later and found the Golden model was indeed the best buy.Overall, we are quite satisfied with the product and service we received. We would recommend Besche Furniture to others. In fact we went to Besche based on a recommendation of a friend who earlier had made a purchase there.
Excellent service allowed us to to take our time in picking out our power reclinerWorked with us on price and delivery. Do not have to wait for weeks for delivery . Two hr window for tomorrow!
We love Besche furniture, it’s many choices, great prices and delivery options, etc. But we especially love Bob McCullough his knowledge, his ideas and his patience because my wife has plenty of questions.We highly recommend Besche.Many thanks
Just bought a sofa from here. Awesome place to shop for furniture. Friendly, large selection and we got same day delivery. Highly recommend Besche Furniture.
The staff was helpful but not overbearing like some sales people are. The experience was efficient & friendly. We received our delivery time 2 hours after we left. We have purchased many item over last 14 year. Always pleased. Highly recommend.
Great people to work with from sales to delivery.
Great selection and furniture is in stock. We saw a TV console at a Rehobeth furniture store and was told August delivery. Besche had the piece in stock. Service and delivery very professional.
Very helpful as soon as we walked threw the door. Kept up with us as we walked around looking wanting to know if you e needed anything.... John was easy to talk with and very very helpful.
Great experience with Besche Furniture! Furnished my whole house! Bob was a great salesman. Highly recommend!
Purchased many pieces of furniture and accessories over the past three years. They have some unique pieces and carry LazyBoy for the best price. Not pushy. Definitely recommend the trip to browse...
Pleasant experience and very helpful sales staff. Angel was professional and hospitable. We will be back when we need other furniture.
We found exactly what we wanted on our first visit. The staff is amazing and the prices are great! Thank you for making it easy for us.
I was very excited that I won the sofa drawing on Saturday, January 9, 2021! It was a complete surprise. We visit your store whenever we are in need of a piece of new furniture and find your salespeople very knowledgeable and helpful. The store has a nice selection to pick from as well. We will anxiously await our new sofa!Thank you Besche!
Weve been looking for LR furniture the past week, we saw the same items at two different stores but had to wait 3-4 months, not weeks for delivery. Prices were similar and we received our furniture in 2 days. The sales person, Joel, was friendly and did not pressure us into the purchase. I would highly recommend to visit this store before making your purchase.
Great helpful place, went in for 2 counter height stools left with 2 counter hight chairs and a full kitchen set.. Very helpful and polite
Our salesman Bob was very helpful and patient. We choose two recliners that are very comfortable. Our chairs were delivered within an hour and the men who delivered them were very professional.
Bob was very patient, friendly and helpful. Excellent customer service experience. I highly recommend Besche Furniture store. Good prices and great selection.
Moving to Lewes from Vermont and a friend recommended Beche. Joel our sales associate was super— low key and very knowledgable. He offered lots of helpful options. Found a few floor models and ordered a few things. He was totally upfront about Covid delays so we know what to expect. We will make more measurements at our new home and be back.Thanks!
Bought a beautiful table for the entrance of our new home- and we love it! Joel is a fantastic salesman and very helpful.
Better prices than Johnny Janosik
Our first shopping trip to Besche was very successful. We were greeted politely when we entered and shortly after a salesperson, Joel, was introduced to us. He was very professional and polite. Joel took his time answering all our questions without being pushy. He went above and beyond to meet our needs. The other employees were also cordial. The store had a very safe “Covid -19” experience.
My husband and I were greeted upon arrival, and then directed to where we could shop for a new recliner. Our salesman was very helpful and patient. We will come back to Besche for future furniture purchases.
Travis was most helpful and patient with us. Not pushy at all, and gave us plenty of helpful information.
Nice selection, We found exactly what we wanted.
I spent over 2 hours with my salesman Josh ordering furniture for a new condo. He was very patient and helpful with every piece I ordered!! The staff went above and beyond...evening opening something in the warehouse that wasn’t in the showroom yet....just so I could see it!! I got beautiful furniture for An amazing price!!!! I am extremely satisfied and will be back again soon! I definitely recommend Besche’s Furniture for any bedroom, or living room furniture. They have a lot in their showroom which is really nice to help make choices! And if they don’t have it there....they can probably get it for you! Thank you for a non-pressured Excellent furniture shopping experience!
Joel our salesman did a fantastic job. He was patient, knowledgeable and very helpful. He listened to what we wanted and could afford and made it happen. We got just want we wanted for a great deal. Highly recommend this business and will use them again and again.
Found lots of great pieces. Joel was very friendly and helpful, as well as knowledgeable. Can’t wait to go back again to finish furnishing our home.
Beautiful furniture, good variety without being overwhelmingly, helpful staff. Will definitely use them again.
I received Great Customer Service from Besche Furniture. They had the Furniture i needed on site and if i needed to order they assured me of a ETA of the Furniture. I appreciate there Services over the years. I would recommend them for your Furniture needs. Thank you John and Sherry for your assistants.
If you are looking for furniture, you really need to go to Besche. I was new to the area and had bought some furniture, then came upon the Besche showroom. They are a family owned business, with unique selections I did not see elsewhere. We bought 3 bedrooms of solid wood furniture at great prices. But it didn’t stop there. Our house construction was delayed, and Tom (owner) was very patient and kind. They ended up storing the furniture for us for almost a year. The delivery guys were great- polite, professional and eager to please. We had a small nick in a footboard, and they sent the service manager, Mario, out the next day. He was also pleasant and made sure we were satisfied. These guys all said they enjoyed working for this company, and it shows.I highly recommend Besche Furniture!
Bob was very helpfulthis was our 3rd time to buy from this storeprices are very affordable and high quality products
Angel was very patient and informative. Made sure that I was not rushing into my decision, which was very appreciated.
We were extremely pleased with our experience at Besches home furnishings. The staff was extremely helpful, and we can’t wait to start enjoying the furniture we ordered. We recommend them whole heartedly.
Really nice furniture store with plenty of good quality furniture and great deals.
Excellent furniture store, with a great knowledgeable staff!
Met Joel for the first time. He is very knowledgeable and steered us in the right direction in selecting the correct furniture for our home. Thanks Joel and a job well done.
Knowledgeable sales personal. Good prices. Did not have to order which can take many weeks.
Great great experience- all sales people very friendly- beautiful furniture & lamps- can’t wait to go back!!!
I knew what I wanted, but what I found there was even better. Bob was the perfect salesman: helpful, not pushy, full of good suggestions, and willing to let me make up my mind. What a great place!
Was very happy with the service we received in store.
Great service. Quality furniture. Friendly sales staff.
Very clean furniture store excellent staff
The sales person, Joel, was very helpful & knowledgeable.
Some lovely furniture and very helpful staff.
We bought several pieces from Joel. Joel was knowledgeable, friendly and helpful. The store was beautiful and we plan to shop there again in the future. Prices were great!
Extremely happy with our new bedroom furnitre!Wonderful quality furniture plus salemen service with Bob and John.We were able to buy the floor model on Thursday and furniture was delivered a half hour earlier than scheduled on Friday.
Sales and service are always excellent. John worked with me during my purchase and made appropriate suggestions without pressure. Tom Besche owner set up delivery within 2 days. Win Win.. Thank you!
Everyone that I talked to here was very polite and did their best to help me. I needed a control wand for my wifes Golden lift chair and Mario went above and beyond to help me. Dont let him get away! Hes worth his weight in gold!
Excellent people to purchase my new sofa, especially Joel. Easy to work with to find the right sofa for me. Everyone was helpful and nice. Would highly recommend and will be going back for furniture needs.
CJ and Dewan, delivery men. Did an outstanding job delivering sofas. There was a requirement to actually manipulate a loveseat thru a passageway. After some measurements the two gentleman overtook the task and position the loveseat were we wanted it. It reminds me of the wizard of Oz, and Dorothy being required to perform one small task. These two didnt quit. My hat off to you two..keep up the good work 💪. You are appreciated.And Angel our sales representative, she stayed after hours to ensure we were completely satisfied and in addition followed up on any questions or concerns we encountered. For her, what can you say about such a devoted individual. But I will say the best I can..your the BEST..Sincerely,John and Benitta Bartolin..🐬
Thanks for your patience as I selected my living room furniture. Joel was great! Delivery was prompt. It was my first time shopping and I’d come again. ✌🏻
Great local company for furniture. John was extremely helpful with our purchase!
Dealt with Bob and he was extremely nice and helpful. He showed me exactly what I wanted and was able to get me same day delivery. Very pleased. Have bought furniture there in the past and always had a good experience.
We had another great experience at Besche Furniture today. We were met by a very knowledgeable sales person named Joel Cosby who helped us find the perfect recliner for our bedroom. We have purchased many times and have always been satisfied.
Joel was very helpful and informative.Very good when asking questions regarding my purchase of a mattress for a pull out couch. Besche Furniture was the only place where I was able to find one with all the specifications I needed.
No pressure sales, loved it. Very pleasant and helpful to pick out what I wanted.
Fabulous salesperson confident & personable
We walked in and we’re immediately greeted by Joel who, when he asked what we were looking for, showed us exactly where to start, what to look for and it was only after we started walking around, did he come over and offer insights. A great sales experience, not pushy not in our faces, very amenable to assist and he ultimately made the sale!
Worked with Joel today and was very impressed. Joel was professional, understanding and very helpful.
Our salesman, Dennis Donovan, was exceptional! He was patient, knowledgeable and very sensitive to our unique needs. I can’t say enough about his consideration of my sister’s handicaps in our decision to purchase a lift recliner chair. He arranged for immediate delivery when I explained Mary Sue had fallen that morning. The delivery men also deserve to be acknowledged. They were gentlemen and their kindness and patience along with their respectful behaviors made a very difficult situation better. Due to my sister’s health issues, she is difficult to help. The men stepped outside to offer privacy at one point which was respectful and appropriate. To just respond to the quality of the chair, would be lacking the real purpose of this survey. The chair is amazing and certainly meets our needs. Although very expensive, it is worth it for the quality of Mary Sue’s life. I hope you accept this long response as testimony to Besche’s quality furniture and more importantly their exceptional personal care of their customers.Congratulations to on a job well done.
Pat was very helpful in finding me the items that would fit perfectly in my new home. Great selection and price.
I had a Lazy Boy lift recliner I purchased in PA. Besche Furniture was most helpful in ordering the part (controller) and arranging for their service man to install and also make a frame repair in my home. Mario their service manager is the best. I will definitely use Besche Furniture for new products in the future.
I was referred to Besche by a friend . I purchased several pieces including 2 sofas and a credenza. Sales man was helpful, not pushy. He directed me to different options as I was choosing . I am very happy with quality and service from Besche.
Pleasant buying experience in a friendly laid back atmosphere!
Excellent experience. Joel is the best!
Pat was terrific. Very knowledgeable and patient. Knows her merchandise. We felt the price and quality of the furniture were good as well.
I am very pleased with the product and especially the service Linda and I received at Besche Furniture. We shopped two other furniture business but I felt more of a welcoming feeling at your facility. We appreciate you working with us and our budget. We will be happy to recommend Besche’s furniture store to anyone. Thanks again 🙏Jim and Linda Nickels
Bob was very friendly and no pressure to buy. He listened and gave me several mattress options.......I left happy and confident in my purchase.......felt welcome the minute I entered the store.....will definitely return.....thanks Bob & staff!!!!!!
Excellent service Bob was great knew his stuff and had them wrap the couch and load in my pickup Highly recommend
Besche Furniture has a great variety to browse on their showroom floor. The staff was exceptionally friendly, knowledgeable, and helpful. My family just moved to the area, and we will definitely return to Breshe for more!
Friendly team, not at all pushy. It was a great experience...we will be back!
Besche Furniture did a great job showing us what we were looking for and their sales associates were polite, knew their inventory, and made the transaction quick and easy. Extremely happy with our purchase and the service.
Quality selection, pricing & especially the customer service is top notch. All staff are welcoming, helpful & work to get you the best price available with percentage discounts and any specials that are running at the time. My family has made numerous purchases, and we have never been disappointed.Great job Besche! Thank you.
I have been Very Impressed with the Efficiency, Care & Pricing we received from all the folks at Besche Furniture! And yes, I would certainly return for my future home needs & would not hesitate to recommend Besche Furniture to my family & friends!
Friendly and helpful. No pressure.