My family was in a bind during our travels the ac gave out. Turns out we had to replace the entire system. Parts were ordered and 2 days later we got our car back with ice cold ac. Highly recommend. Very friendly and the communication was great
A great place to work most friendly people to work with should have started there a long time ago love my job
We are so fortunate to have found this repair shop. Problems with brakes were fixed quickly, back on the road in no time! Convenient to home too.
Working with us to diagnose and fix the AC in our vehicle. Friendly, honest, quick and easily accessible. An asset to our community.
So I went to AutoZone to buy a new battery for my car. My old one had failed and I had to get a new AGM, $199.99 battery. After seeing what was going to have to be done to change it I decided to go to AutoZone since they install most batteries. Not all batteries,, but most.When they came out to install it they discovered that they couldn’t. The man never skipped a beat. He told me to go next door to Bluegrass and they would install it. I was so relieved that AutoZone had a backup plan to get every battery installed. This was awesome.The mechanics at Bluegrass were so good. They knew exactly what they were doing and had it done in 5 minutes!! I don’t know if I could have installed a conventional battery in the amount of time that they did this one. They had to remove brackets and coverings and disconnect various wires,, remove the old in with the new and then reconnect everything and reinstall all covers and brackets. He knew what he was doing. He was seriously done in no time.If ever I should need a mechanic in the future I will definitely get estimates here first.
This small shop is a little gem. they always do a good job and for the most part for a fair price (every now and then they charge a little higher than average). but they have yet to let us down on the quality of the repairs.
Amazing service. Great prices. They changed the parts agreed upon, but still was making a noise. They diagnosed and fixed my universal joint for the price of the part. No labor. Thanks 👍
Great service. Very professional. Explained everything to me (on my level) and we figured out the next steps! Will be back for sure!
This crew is topnotch. From the front office to the shop, they are professionals and very nice people. As a single mom with just one car, they were compassionate and understood the urgency of diagnosis and repair asap, and they came through. I highly recommend them!
Great service, dont overcharge, down to earth employees who genuinely care about thier customers
This place the people seem nice but the prices are way too high!
Love this place. Always treat me fairly
These are honest men, doing honest work! They offer great prices or quality work and they got my car back to me same day! I would send anybody I know to them.
The people at Bluegrass Auto are always friendly and helpful. Their work has always been excellent. They are careful to outline the costs and what are necessary repairs in a very useful way. I have recommended Bluegrass Auto to my daughter and son in law who are equally very pleased with their work and their staff.
Took a bit long. The truck is running now. They kept the parts and showed me what the problem was. I asked them to do this and they did. Even took pictures.
Quality auto repair shop, very fast work and honest service. Great prices.Owned by a great family!
They are honest, fast, and priced fairly in my opinion. Have had them work on numerous cars, and no issues
We called Bluegrass Auto Repair first thing this morning when they opened to see about getting my car looked at. They were able to get us in immediately and had the car fixed by early afternoon. The staff was very helpful and honest. My husband and I definitely appreciate the efficiency in service we received today. We will definitely be back in the future.
If I could give this place a negative rating I would. Absolutely NOTHING good came out of my visit. Way overpriced and overrated; Quoted like $2500 to fix a starter issue (Quote $150) to fix my water pump, the chain (Labor $1500), to replace the battery ($200) and for them to get the parts ($700) plus taxes. I look up how much it should of cost to fix about $1,000-$1,200 labor and parts $500 and that was on the high side. (Side note the battery had no issue before I went; No telling what these jokers did to it) I ended up getting my own parts just to confirm I was being overcharged; Turned out I was correct, Got the parts for $450 and just to put doubt in my mind about the parts I purchased; Told me Never heard of that company before. Even though Murphy parts have been in business since 1921, (Longer than you clowns) which was right on the box Sherlock. Then to top it off charged for work that wasnt originally in my quote or agreed upon; either through person or phone. Which resulted in an additional $150 charge. A $70 oil charge (which is absurd) and $80 gasket. Unreal. All I hope for is the work that was done holds up which I am skeptical; so taking it to my trustworthy mechanic when I get back home. Usually like to donate money this time of year, not now this whole experience was a debacle. I thought after this I donated and helped send their kids through college. The owner is an exploiter; Unethical, Untrustworthy and ripped me off. Georgetown, KY Car owners beware.
Amazing, dependable, truthful are just a few of the many amazing words I could use to describe this place! They have always done work on all my cars never once have I ever had an issue with the service they provide. I highly recommend them over anyone else in this State! Ross seems to always be who works on our cars and he is amazing! I love how upfront they are and wont tell you stuff that you dont need like anyother place. Thank you to bluegrass auto for keeping my kind at ease and being amazing tand dependable when needed!
Gave us an honest quote and fair diagnosis of our 2005 Ford Freestyle. Definitely will use them for this repair and recommend them to others.
I have used these folks several times. Ranging from simple to complex. They are always super professional. They do what they say. They get creative when you need them to. I would recommend them over and over.
Was the best experience in a long time getting work done on my car. The staff was very professional and care about there customers. The prices and quality of work is good. About to move to Georgetown and was looking for a good mechanic... Found my place for me and my family to go. Would recommend this place!!!
They are the only mechanics I use !!!
I own a Hvac company and I have had all my company vehicles maintained by Bluegrass Auto Repair. They always have done a good job with a good price. When I do have a break down they are very quick to repair and get the vehicle back on the road. I recommend them highly for anyone but definitely if you have fleet vehicles and need quick quality service Bluegrass Auto would be an asset to your business.
Highly recommended they are professional and a great team always willing to help you out with your vehicle not just throwing parts at it they fix it right the first time.
Love my Yokohama tires I purchased from Bluegrass Auto Repair. Smooth riding and great handling and stopping on rain slick roads. Thanks again for great service over the years from oil changes, brakes, ac service and many others. These are my trusted auto tech guys.
Wonderful experience. Very honest & upfront about work needed on vehicle. Work was completed quickly and have had any further issues. Will definitely use again!
I’m so happy to have found Bluegrass Auto Service. They’re knowledgeable, efficient and reasonable. Their customer service is the best. I highly recommend them!
Great prompt service!! My alternator died after hours and by 2:00 the next day It was ready to go even though they were busy. They’ve gained a return customer.
Horrible thought I could trust them to fix my car. They kept it for a few hrs and said they didnt know when I was telling them what it was left me hanging and didnt care! Dont recommend.
Had the clutch go out of my car. This guy gave me an estimated price of $750.00. Brought my car in to have it repaired and then the price changed to $985.00. Now i can understand missing the quote by a few dollars but not almost $200.00. I was born in the dark but not last night. Dont waste your time here.
Josh and Ross do a great job of getting issues fixed in a timely and friendly manner!
Great honest guys. Id recommend them to my mother!
Cant say enough good things. Everything was explained to me in terms that I could understand and repairs were done in a timely manner. I never felt that something was being done to my car that didnt need to done. Every person I spoke to there was very kind. Highly recommend.
This repair shop is the best! Great service and very nice people!
Hands down the best and most trustworthy auto repair shop around. Knowledgeable and experienced certified mechanics that do quality work at very reasonable prices. Wont try and push repairs that are not needed. They explain everything in detail about your vehicle and wont hesitate to give you options if theyre available.
Everyone at Bluegrass Auto Repair is so nice from Billy at the front desk to the guys in the garage. They are very good at explaining what is wrong with your car and their estimates are spot on. Ive gone to a lot of different auto shops in Georgetown and Cynthiana and this is the one I would recommend over any other one.
I needed work done on my truck before the snow season. I was referred to Bluegrass Auto. Bluegrass Auto provided excellent service that was also quick, with friendly staff, that made the process stress free. I will recommend them to anyone who needs auto repairs done and will be returning for future repairs!
Called and had a technician almost immediately assist me at the shop upon arrival. My vibration issue was repaired quickly while enjoying the free coffee. Oddly satisfied
Quick service, very kind front desk reception!
Honesty, integrity and quality work! The level of customer service you receive from Josh and Ross is 2nd to none. I stopped by Friday to make an appointment for the following week to get the heater fixed in my car. They checked everything out, said it was too cold to wait for the fix and had me back on the road in less than an hour with everything fixed! They care about their customers and offer great prices and quality work. They are my go to guys to keep my car running.
Customer service was great and helpful
We actually stumbled upon Bluegrass Auto when we moved to Georgetown and I purchased a Groupon for an oil change. We were welcomed and treated with respect. For nearly 6 years, Ross and Josh have been the only people who have tended to our cars, and will continue to be the only people to do so. I can’t say enough about the high quality work they do.
They always provide excellent work with top-notch customer service. You can count on a direct answer/explanation of whats happening with your vehicle and rest knowing you are in the hands of an honest team.
Great auto shop and great service. Thanks guys!
Best mechanics around. Reasonable rates and honest. Ive been taking my familys cars to them for the last three years and nothing but great experiences m
I really enjoy dealing with Josh & Ross. Both great guys who do honest, good work. They would never take advantage of people by selling them things they dont need. Ill definitely be back for my next oil change! Thanks Bluegrass!
Ross and Josh are always courteous and professional. They dont try to take advantage of you by doing unnecessary work on your vehicle. They will warn you if things are looking a bit worm and will tell you to keep an eye on it rather than gouging you by saying it HAS to be fixed. Their service is quick and they always stand behind their work. I have been taking my cars to them for 6 years now and will continue to do so. They are honest and trustworthy!
Used to take a car there once or twice a year to have the AC recharged and that was fine. Also had a problem and they replaced spark plug wires and the coil I think and it again ran fine. So they’ve done good work for us in the past. But in approximately sept 2016 we took a car in there that wouldn’t start. I thought it was the battery or charger. They charged is $40 for a diagnostic fee and told us the engine was seized up and was no good. We were gonna sell the car for around 1500 at the time but after finding out the engine was seized we soldIt for $400. A few weeks later we ran into the new owner at a gas station and they said all their mechanic did was put in a new battery and it started right up! Wow! So we were out about $1000 on the car we sold and someone got a steal on it from us. Not sure I’d ever go back after that experience.
These guys give you the feeling from the minute you walk in that they are experienced, knowledgeable, and fair. I have been taking multiple vehicles in for service for years and they have always been more than fair and straightforward with pricing and timeframe of repair. Give them a try if you want to be back on the road with your car or truck fixed right the first time!
Great mechanics and the owners are great guys. These guys are honest and do good work
Took my car in for them to tell me why I have vibration in the back they told me to replace the back two tires so I did and cost me 227 dollars and I still have the vibration back so your tell me its a good shop to take your car to I just wanted my car fixed and they couldnt find out why
They did a good job at better prices than Lexington.
We have used Bluegrass Auto for years now. They always do a great job and are great guys! I would recommend them to anyone!
They do a great job and are very friendly. They will tell you exactly what they know without trying to dance around the problems you may be having.
They diagnosed and fixed a very bizarre electrical problem on my 2006 Dodge. Fair prices and quick service, highly recommended.
Actually had work done on 2 different issues. Came back the 2nd time bc i got an honest estimate, no extra fees added on. Work was done when they said it would be.Appreciate good business ethics.
Overpriced but the only ones that actually fix problems
These guys are the best kept secret in the area. They are honest, efficient, very responsive, I cant say enough good things about them.
Great service,friendly professional people.
Would recommend. Locally owned. Knowledgeable staff with competitive pricing.
Great shop to work with, got my traveling father-in-laws car in and fixed it correctly and for a very reasonable price, gotta recommend this honest repair shop.
Always a great experience! Good folks to work with!
Had an exhaust leak repaired. Also had spark plugs and plug wires changed. Great service and got my car back the next day.
Priced me way to high for what I needed
Went to get my brakes and oil fixed. Then the oil sensor light comes on after i leave. Go back to get that fixed and then the next day the air bag light comes on seems like everytime i get something fixed something else happens. Dont know if im going back the air bag light has nothing to do with any other thing they fixed i had no trouble with that light coming on until i went there
Bluegrass Auto Repair is reasonably priced and get us back on the road quickly. It doesnt matter if its a farm truck or one of our better vehicles, they can do it all!
Superb service and very affordable. Will definitely take my car there again.
Need a mechanic badly. Was recommended here but every time I try to call them they wont answer. I guess Ill take my car and my money back to big o tires like always. Its a shame because they screw people over but they at least answer the phone. I called 4 or 5 times this morning and nothing.
One of the bolts on my car got broken and the belt on my alternator came off. They couldnt fix it but they told me what was wrong and didnt charge me for looking at it since they couldnt fix it. Super friendly service willing to help me out.
Weve been going to these guys since we moved down here 3 years ago, and we wont go anywhere else! The owner is super friendly and takes amazing care of his customers.
Took my Camry in last week and they did an Awesome Job. Its nice to find an honest mechanic.
Last week when we were traveling through in Georgetown our car developed some problems. Our SIL found this place on the web and recommended we go there to let them repair our problem. We are very glad we did. They were prompt, professional, did a fine job. The charges were no more then what we would have to paid our local mechanic. Thank-you! for allowing a potentially difficult problem be a minor one instead.
They did a great job on my BMW. Few places can. Highly recommend!!
Took my vehicle here after having it at tire discounter and they took such great care of me! I will be using them from now on and referring them to everyone!
Bluegrass Auto is honest, knowledgeable, and competitively priced. I would recommend to anyone!
Great people good prices
Only local place I will take my vehicles!
Jesse is one of the best at the shop.
Awesome guys and great work.
Wonderful service provided by Josh, Ross and their team!
Great place to get that car fixed. Fair prices, accurate diagnosis.
Good guys that dont rip you off I wouldnt go anywhere else
Always a great experience! Would never go anywhere else!
My wife had damage to the front bumper and they examined, saw no safety concerns, only cosmetic and got me on the road. Very quick and worth the 40-50 for assessment.
A+++ service, got my car in and fixed extremely fast. Would higly recommend!!!
Fast and reliable but expensive.
They stayed open late to help an out of town traveler get back on the road! Would highly recommend!
If you like paying top dollar to a person with an attitude, this place is for you.
The only place to go. Fair, honest and reasonable
Great place to get your car worked on
Simply the best! Honest and dependable!
They are honest guys
Great shop to deal with
Great service and friendly employees
Friendly and patient. Never even change me to check my transmission
Fast, fair and friendly.
Very expensive
Great prices