My father took his car in due to a loss in power steering. A-1 charged $112 for a diagnosis and quoted $4,000 in repairs (parts and labor). The repairs were for replacing everything related to the steering. Googling the error codes, the error codes all referenced a faulty electronic power steering control module. But the A-1 quote was for a whole steering system replacement -- even mechanical parts that were not part of the issue revealed by the error codes. After my father checked all the cables going to the electronic power steering control module for opens and shorts (none found), we decided to replace the electric power steering control module. We purchased a replacement from eBay for $182. It took about 30 mins to replace this part. My fathers fixed his own car and saved himself $4,000.
Philip and the rest of the guys are awesome. Highly recommend!
My alternator died. Jerry and team had me up and running the next day just a few hours later. The part was a little more expensive than I’d hoped, however for the turn around and quality of work I will happily pay it. Thanks guys! Hope you enjoyed the pizza!
They diagnosed my car needing a new blower motor. I worked with Greg. He made caulks right in dint of me and gave me a price. Part was ordered from a Round Rock dealership. Called a few days later since I had not heard from him. He said they dont deliver. Its the one in south Austin and he would have to go get it. But I had called that dealer myself and they didntt have one. So I felt like he was confused. Then he said it would be there at 9am and for me to be there around then. I called around noon to find out if the blower motor had made it to them yet and he said no let me call and check on it. So he did that and then he came back to me and said that it would be there within an hour. I asked what the total would be and he quoted me $25 more then what he did just a few days prior. And I asked him what the breakdown was and he tells me that the dealer did not quote him the right price originally oh, that it was $25 more for the part. And then he started copping an attitude with me saying that hes losing money on this job anyway. Even though Im paying the difference on the part and never suggested he come down on the price. I didnt understand why he said that to me or even to a customer at all but it wasnt warranted. And I politely said well I was just trying to understand how you came up with that price. Thats all and he said well Im losing money on this job so if you dont want it then Ill send it back in fact I would rather send it back instead of lose money on a job. I have no idea where his attitude came from but I thought it was rude as hell so I told him to send it back I wasnt doing business with him. And I wont. He had no reason to be rude like that and make up a story like he was losing money.Edit: response to business reply below. With all due respect, this was not a miscommunication. I understand mistakes and miscommunications. We are human. It happens. THIS was clearly poor and inexcusable customer service. I was polite, cordial and patient in all of my dealings with A1 up until that very last comment Greg made to me. He was clearly confused and maybe flustered. I got the work done the following day through another shop and I cannot tell you how much relieved I was to just have a cut and dry, simple transaction after trying to give A1 my business.
Greg, Earl, and Jerry were amazing!! I brought my SUV to three other dealerships and A1 was the only dealership that could diagnose my car correctly. I highly recommend A1 and will never go to another dealership!!!
Highly recommend this place. Took the time to do things right. Satisfied customer, had transmission replacement. Got car back this evening 3/31/21
The team at A-I automotive is top-notch. I have had old cars and trucks serviced as well as my new cars serviced here and have never been disappointed. Honest, reliable, fair, with reasonable prices. They have always been easy to work with, Jerry and Greg are the best. You too, should trust your car repairs to A-1. I am a long-time customer and I recommend you try this local establishment. I am confident you will be satisfied.
They are so wonderful with the mechanic work they have provided for my 99 Chevy Suburban...MY HUSBANDS BABY! LOLTHANKS SO MUCH MR. JERRY AND CREW Especially Mr. Jerry for his excellent customer service 🌟
Gregg runs an honest Ship!Earl painstakingly ✔d my tire til he found thLeak then plugged it, for half thCost as a used tyre woulda cost!!!
5Star service. First time in. Jerry Thanks fir staying so we good get our Ac line done today. Great People.
Very good and reliable mechanic shop. Honest and fair on prices. Id highly recommend this place in Georgetown for all your automotive needs
Not to pleased with our service..paid 1700 for the same problems to come back in less than 2 months..
My family has been coming here forever. Never disappointed. My dad always brings his vehicles in and I will always bring mine. Love this place! On that note Ill see yall in a couple hours Lol.
My low tire light came on, and A-1 was right over the IH35 bridge. Have used them before so when I pulled in. Jerry the owner asked what I needed, told him the tire pressure, not only did he fill, but he also checked the others. He did not charge me nor would he accept any money. Highly recommend A-1 for your vehicle!
Good mechanics, fair and honest, jerry is a knowledgeable person,, I would trust them with my vehicle again 👍
Very proficient at what they do.
They helped me restore my vintage car ac with new hoses to convert to r134a. Saved the day for me
Ive been going here for years now. Greg and Jerry always treat me well and are extremely honest and do a great job. Ill be coming back for as long as theyre open. Theyre one of the few honest shops that do great work on my 2006 Dodge Ram Cummins truck.
I would never take my car anywhere else. These guys are so trustworthy.
The very honest place. Old school service.
Jerry and his mechanic are amazing. They really helped me out when I had no ac. This is a business that leads with heart❤️
Best repair shop around. Greg is so knowledgeable and was able to figure out what was going on with my Ford A/C after multiple shops couldn’t. If you are having air conditioning issues, don’t go anywhere else!
I always take my ranger pickup to them for repairs. Beside the other pickups i have owned in the passed years. I have been doing so since they opened years ago.
Have taken several vehicles there, always treated fair, very good prices on repairs, be sure and tell Earl hi
I have been coming here for a couple years. Great owners and they take great care of my vehicles. Great prices too.
I WAS CALLING TO ASK SOME INFO AND PERSON HANGED UP ON ME.
Love this place. Great service and value.
Really great, fair, and honest.My wife was driving our minivan last weekend, and broke down in the middle of the night just outside of Jarrell. We live over 200 miles away from there, so there was no easy way to deal with the breakdown. I had my car towed to A1, and told them the situation. A guy came in on a Saturday to do the repair, when he usually doesnt. They communicated with me each step of the way, and the price was extremely fair. I was totally exposed - no options, no nothing, totally stuck. A lot of mechanics would gouge a guy in my position, but A-1 absolutely did not. Im really grateful for them for fixing the vehicle at such a reasonable price, and outside of their normal operating hours.This is a really good shop. Id recommend them to anyone.
Great place been going here for years awesome service
Good, honest folks here. Done business with them for a long time.
Always friendly. The can almost always squeeze your car in for same day repairs. Good work at reasonable prices.
Based on the reviews I brought my truck to get the A/C checked out. I asked them to do a leak check before doing any work to make sure I could afford getting it fixed. They called me back and let me know it was just a valve leaking and nothing was wrong with the compressor. They said they could fix it for around $300 and I agreed. The next day the A/C stopped working so I took it back in and they found another leak, which they should have found the first time. The next day they said it was fixed. I drove it off the lot and 10 mins it wasnt working. I took it back and they kept it another day. This time they said it was the compressor and it would cost another $500 to fix on top of the $300 I already paid. If they would have told me it would cost close to $1000 in the beginning I would have said thats OK and drove without A/C, but now Im out $300 and still have no A/C. This place is such a rip off. I googled how to check for leaks and found a video on how to do it. Bought some gauges, freon and a new compressor and fixed it my self. All from a YouTube video. If I can do it from a video then these guys should have been able to detect the leak and let me know a price before charging me to fix a so called leak and recharge for $300. Dont trust the reviews and stay away.
No one likes having to take a car to the mechanic, but these guys take the headache and stress out of it.friendly staff, extremely fast service, and less than half of what the dealer quoted me for the same work.
I realized it was going to be an excellent experience since I entered the office of Mr. Mogford. He was very polite and not only provided for me the service I needed, but his people checked some other things in my van and made sure it was good for a long trip that I was going to make in 2 days. From now on this is going to be the place where I will take my vehicle for any repair and maintenance; and I already recommended it to my son.
A-1 always takes great care of me! I have been a customer for over 13 years and I would not go anywhere else! They work with me to keep my beloved car going strong and safe! Jerry, Greg and Earl are the best!
Experts in the field of auto mechanics! This is the only place I trust that will not add charges for repairs that I do not need. They are very fair and honest people.
I go buy and get used tires they sell out on every now and again and they really help me out
Fair pricing and a place you can trust
With all thats going on they were open helped change our new tire from it donut 😁 definitely recommend
They did a great job fixing my car and there prices were resonable. Im a single mom that couldnt find anyone I could trust until I came here. They are also fast at fixing your car. I will be calling them anytime my car needs fixing!
My battery was low and I couldnt start my car. I called A-1 Air and Auto and they came and jump started me with a power pack for $20. A local tow company wanted $60. Very friendly service.
Earl is a great guy who I can depend on to not rip me off!
Knowledgeable, honest and friendly staff. Will be coming back for any future issues with my vehicle!
Best place to get your car repaired, hands down! Reasonable, too!
Helpful and honest gentlemen!
When A retired family mechanic says you can trust A-1 You know you can! Theyre Great! So helpful and reasonable.
For over 20 years A-1 has provided excellent auto service to me and my family on a timely basis at a reasonable price. Theyre the best!
Affordable...Good Service
Great work. Reasonable prices. Friendly staff.
Worst service. made appointment for Tuesday, dropped off monday night, they finally got to it friday. excuse after excuse and were $200 more then Craigs around the corner
Great service.Reasonableprice great 5 star.Jerry the owner and manager is#1!
Very knowledgeable and friendly service with very competitive prices.
They do great work and are very honest. Unlike the chains, they never sell you anything that is not needed.Jay Livaudais
Helpful staff, knowledgeable, and great prices!!
Real honest. I had a problem with my 97 Camry and was told by one garage that it would cost me over $700 to fix. They fixed it for $30 plus they inflated my tires. John Carchedi
Great mechanics that you can get!
Has honest people working and best prices on parts and labor.
If your looking to get ripped off look no further this place is for you!!! stay away from these folks they will Rob you blind👎👎👎
Great service
They charged my Mom 205 dollars for a new battery that wouldnt hold a charge and they refused to stand behind their warranty. She had to get a new battery and get short fixed.
Excellent!!
Quick repairs
Yes