Kenny Carpet did a wonderful job carpeting our church. The people working in the store were very helpful and friendly. The installers were very knowledgeable, efficient, courteous and timely. We even added an additional area that needed carpet. The owner handled that extra job quickly and smoothly. The prices at Kenny Carpet were the best around. This carpet and linoleum store is highly recommended by Waterloo United Methodist Church!

The owner, Billy, came into our new home and took notes of all the details needed for a seamless installation, and it was. He special ordered the carpet we wanted, was friendly and extremely professional. We will be using this business again in the future!

I have nothing but great things to say about Bill and Kenny Carpet. We have used them to do our floors in our basement, living room and all our bedrooms and they were fantastic to work with. The prices were fair and the selection was great. The installers that Bill sent to our home for each install were very professional leaving a great finished product each and every time. I highly recommend Bill Kerr and Kenny Carpets for your flooring needs.

Great experience from the time we entered the store until the carpet was installed. Billy was very helpful and Jason did a fantastic job installing. We highly recommend Kenny Carpet

We bought new flooring for our home. They were friendly and willing to help us find exactly what we wanted. Had lots of different varieties of flooring to choose from. Very accommodating. High quality flooring. Would highly recommend going to them for your flooring needs!!!

My husband & I purchased an older home. We took two different weekends and price shopped carpets. Hands down Kenny Carpets in Geneva, NY were by far the best price, best quality and best overall customer experience. They worked with us every step of the way. With my husband being a swing shift worker, our schedule was difficult to begin with. But in two days the carpets were in place. The installers were courteous and professional. The carpet we chose was perfect. I would highly recommend Kenny Carpets for your flooring needs. Their level of professionalism in every aspect is 2nd to none.

Billy Kerr is always willing to help me get the jobs done with fast, courteous service and affordable prices.

Excellent experience. Very knowledgeable sales staff. Good pricing, expert install. We are gonna go back and see Bill in Geneva when we are ready for our next room.Thanks again

GREAT EXPERIENCE! I recently built a new home and had the pleasant experience of working with Kenny Carpet (Harry and Bill Kerr) to outfit the entire home. Our home needed carpet, hard wood flooring, and also a gym where they recommended a unique floor you would find in a professional workout facility.I am thankful that they were very easy to work with, Kenny Carpet had the carpet actually in the store so I wasnt always looking at small samples and trying to visualize, and the installation went perfectly.My family has been in the home now for a year and we have had no issues. Thank you Kenny Carpet and would gladly give a great reference for your hard work. We also liked working with a family owned businesses.

Very pleasantly surprised with the selection to choose from. Salesman was very helpful and knew a lot about the carpet. They had the color I wanted in stock. I will definately be back!

Bill, who seems to manage the business, helped me tremendously. My plan and situation changed a couple times and he was there with me along the way. My wife and I are extremely excited about our carpet, which I researched and found to be a top tier carpet. We bought it for a lot less than it was advertised elsewhere. Couldnt say enough about this place.Well done. I would recommend to anyone.

My wife and I recently purchased our third floor from Kenny Carpet in Geneva, NY. We are extremely happy with all of them, as well as the wonderful service that we have received. We will definitely go back to purchase our next floor for sure!

We had a great experience and prompt service. Our sales rep was very knowledgeable and was able to find us exactly what we were looking for.

Put down wrong linoleum flooring. Will not surrender paperwork from original order date to confirm as such. Furthermore, they are not offering anything to ease the situation, or make it right with the customer.

Well, If I could put a -5 stars on here I would. Here is what has happened to my mom this week. On May 14th my mom and I went to Kenny Carpets to select new flooring for her home. Once she had selected what she wanted the customer service guy had a clip board with a form on it and wrote down the 2 selections( kitchen, bathroom), her name, phone number address, etc.. We took a picture with our phones of the 2 we selected so we could show my sisters. On May 17th, the same customer service guy came out to my mothers home and measured the floor. They installed the floor yesterday and it is not what we ordered. I went into Kenny Carpets this morning and asked for original paperwork because my mom does not have it and my husband and I looked for the roll that I have a picture of. It wasnt there so we showed it to the guy who helped us look for it. He told me that the installer has the original paperwork so we call my mom who has the installer there working on the bathroom, he said his paper has same number but when I get there it is the same paperwork from the 17th and not the original paperwork from the 14th. I call Kenny Carpets back and this is what I am told by the same customer service guy. 1) he said he never fills out forms he uses scrap paper and he cant keep every piece of paper each customer has. (remember less than an hour ago he told me the installer has it) 2) He says they never had that tile there and he doesnt know where I got that picture. ( remember he was helping me and my husband look for it) 3) he said that sometimes the picture you take with your phone doesnt look like what is on the roll. ( we were at the store taking a picture of the roll) 4) he said sometimes what you see on the outside of the roll isnt what it looks like on the floor. There is a definite red tile in the picture we took but the entire floor that is down now is slate with not one drop of red, mind you this is a 14 x 20 floor.My mom and I decide she should call the owner. The owners name is William Kerr, he gets on the phone and tells mom they do fill out forms when she orders and that the paperwork she has is the form. It is not. We went on Saturday the 14th. I was with the customer service guy when he was filling it out. It is a form in portrait length. The form mom has is dated the 17th and is in landscape length. He went on to tell her the same thing about how pictures do not look the same from one camera to the next.