Ron at the Geneva store was exceptional in assisting me finding a mattress and base quickly to support my fathers recovery from a fall. He was able to locate the size and base, with delivery well before his expected return home. Pricing was by far the best in the area. GREAT customer service! The team that delivered were great to work with. The set up was quick completed. If I ever need a new mattress and/or base I will be going to Ron. Thanks American Mattress for making this part of many decisions easy for us.
We came in to look at a futon for my son. The futon was there, but it was too big for the space we have. The salesman, Ron was great. He helped us so much we couldnt imagine going back to the other high pressure mattress stores we had been to earlier in the day. His mattress has been great. He got the mattress delivered super quick. My son says its his best rest ever. It has been about two months since our purchase, but my son and wife keep talking about the great experience and would not tolerate me forgetting to leave a glowing review. Great job Ron!
Ron at Geneva store was the best. Knowledgeable and understanding. Recommend this store. Call first to see if he is there.
My boyfriend and I have been in the market for a new King Mattress for a long time now. We stopped into American Mattress in Geneva on our way home from work one day and were blown away with the customer service that we received. Ron Tabel was incredibly knowledgeable, patient, and helped us find the PERFECT mattress. We love it! I will continue purchasing from American Mattress in the future!!
Ron at the Geneva location was so friendly and helpful in narrowing down what would work best for me. He took the time and answered all of my questions while simultaneously helping the other customers that came in with the same great customer service. Highly recommend going to Ron when in search of your next mattress. The delivery and removal of old set was quick & efficient too!
Ron was so helpful on buying our first mattress! The minute we walked in he greeted us immediately, while he was helping another guest. The acknowledgment upon entering is key for me. He was working here by himself today but we barely had to wait at all for him to answer our questions and help us find a mattress we liked. Very informative, clear answers to our questions, & a VERY CLEAN store!!
I was very overwhelmed with having to pick a mattress for my new place, but thankfully I had Ron to help! Ron was really knowledgeable and attentive, and made the entire experience so easy. Thank you Ron! Excited to sleep on my new dream mattress!
Ron was absolutely the BEST!! He was ridiculously knowledgeable about his products and helped me chose a mattress that was right for me and then was instrumental in helping me coordinate an upcoming move. Even though my request was a bit unorthodox he was able to get my mattress to the right place and at the right time, Ron got it done!!! Without a doubt I would refer Ron and American Mattress to anyone I know in need of a new mattress.
I dealt with Ron the manager. I am a senior citizen. Very patient and knowledgeable about mattresses. I tried various ones, hard to pick out the best one . He answered my questions. We discussed prices and discounts. He herd my concerns about my mattress I purchased previously.He took a great deal of time to give me the best purchase price on a new mattress and options about previous mattress purchased. He took time to explain allWill definitely let it known great store to purchase a mattress with Ron.. I was treated in a very professional manner. GENEVA STORE
My family and I just had a refreshing expediente at American Mattress in Geneva. Our sales associate Ronald Tabel was simply amazing. His friendly, knowledgeable no nonsense sales approach is what sold us on our mattress and frame purchase! The competitive pricing and great customer service will definitely make us repeat customers!
Ron and Sharon are amazing! We bought my mattress at the Geneva store 15 years ago. This December we went back and bought a new one for me and my mother. We just replaced my sons with them today. Always beyond expectations, service is kind, caring, warm, and thorough. They always make sure we are getting the best deal and make sure we get exactly what we need. Forget shopping online, ALWAYS go visit them in store, youll be so glad you did!!! 10 out of 10 in all categories, loyal customers for life here!!!
UPDATE: Unfortunately, I had to cancel my order because the delivery timing did not work for me.Regardless, I still stand by my original review.I dont have the mattress yet, but the customer service and communication for the sale was great! I have never purchased from this chain before, but would work with this location again. Ron was great.
I had the best experience with Ronald at American mattress he helped me out with everything I needed to know about mattresses and led me in the right direction so if you want to come to America mattress he ran he is the best and very knowledgeable
Wonderful shopping experience! Ron was incredibly helpful and gave honest answers when comparing brands and prices. We greatly appreciated the friendly and pressure free environment!
Great experience. Everything i need was in stock and was able to be delivered the next day which great i needed it before my surgery. Highly recommend ron was amazing and helpful.
Ron was very knowledgeable, patient, and went above and beyond to work with us to coordinate the delivery of the mattress and base we purchased from him with the delivery of a new bedroom set so that we received both the same day. He was great to work with.
Got our son a new mattress for a good price but any time he is sleeping,mattress drop Im the middle,I guess will be back Ron..lol
Ron was very helpful and made the process seamless! It also took much less time than I was expecting and was able to accommodate the delivery date that I requested. I highly recommend American Mattress of Geneva!
Very happy with the service, options, explanations & pricing. Sales agent Sharon was fantastic. Highly knowledgeable &friendly and no pressure. A pleasant experience all in all.
If you are looking for a new mattress I would highly recommend American Mattress in Geneva. You walk into the store and it is so nice and clean and the employees are very helpful, not pushy. Mike helped my husband and I pick the perfect mattress all while respecting our budget. We had our two small kids with us and both Mike and Ron were so nice to the two of them as well as to my husband and myself. We were even able to get our new mattress delivered the next day! We will be going back the next time we need a mattress.
Easy, painless service. No pressure, so I didnt feel like I was buying a used car. I wouldnt buy a mattress from anyone else but Ronald.
This is THE place to go for a mattress. Ron is great at guiding you through the purchase, without overwhelming you with too many choices and technical jargon. Ron also is understanding of your budget and helps to narrow the choices down so you arent wasting time on options you wouldnt actually consider. The delivery team is also great, they wore booties in my home, which is new construction so that was greatly appreciated. 2 of the beds were on the 3rd floor, so they got a workout, but did great. Ive bought from Ron 3 different times and each experience has been great.
This was a great experience at American Mattress with Ron and I have had mine for the past week and feel great.
I had a wonderful experience picking out a new mattress at Mattress Firm in Geneva. Ron was extremely knowledgeable about the products, and considerate of my concerns and budget. He was never overselling, but always made sure I knew my options. He is a good listener and will make sure that the customer is comfortable with their choices. I will recommend him to anyone who wants a new mattress!
We just recently bought a mattress from Ron Tabel at American Mattress and he could not be nicer! He made the experience so easy and pain-free, didnt rush us when we were trying out different beds, and helped us decide what bed would be best for us. He has an incredible knowledge of their mattress inventory, pricing options, and comfort options. I would recommend buying a mattress from Ron 10/10 times! Thank you Ron!!!
I cannot express enough gratitude for Ron being the best salesman Ive ever come in contact with. When both my fiancé and I walked in, he not only welcomed us in the store while he was working with another couple but would come over and check on us from time to time. If we had questions, he quickly had the answers and overall felt like the right person to purchase a bed from. We had checked out another furniture store just days before and didnt feel comfortable, but with Ron, we feel incredibly comfortable and happy about the decision we made! We live in Chicago and were just in the area for our wedding venue, but we are so thankful we stopped in to look around because now well have an AMAZING bed from it and connected with a pretty awesome human!
This was a wondetful experience for my husband and I. We had a 20 year old mattress and hadnt the faintest idea what we wanted. The salesman Ron was very patient and knowledgeableNot only that, he had a great personality! The delivery men were fantastic and they were in and out in about 20 mins. They even offered to take the frame apart and put in the garage for us. If your looking for a mattress I highly recommend American Mattress. 10 plus stars !!!
We found Ron Tabel to be very knowledgeable and friendly. He patiently showed us a lot of options and answered all of our questions. We felt we walked away with a very fair deal and are looking forward to our new bed being delivered in the near future.
Alex was extremely knowledgeable about every mattress in the store. He seriously knew the answer to each question we asked-believe me we asked quite a lot. There are a lot of stores out there but Alex got our business by his non pushy demeanor and knowledge. We feel good about our purchase and good about recommending American Mattress in Batavia to others!
It was a wonderful experience at American mattress, the staff Ron& Sharon at the Batavia American mattress are friendly, helpful and Knowledgeable, on their mattress. I will be back & tell friends.
Tremendous buying experience for someone who isn’t always the most decisive. Ron was extremely helpful in us narrowing down the right fit and patient as we worked through the various options. Quick and easy sales process and amazingly fast delivery. We would definitely recommend visiting American Mattress and thank you for a great experience Ron!
Great experience. They were very knowledgeable, friendly and helpful. They have definitely earned my future business.
Ron was very helpful and answered all of our questions!
Fantastic experience. The manager Ron Tabel was extremely helpful and couldnt have been more courteous! Would recommend 10/10
Totally pain-free experience with Ron at American Mattress. Delivery was on time and equally pain-free. It was the first time in my adult life actually purchasing a mattress and Im really glad I went with this place.
A truly great buying experience. Ron could not have been more helpful in resolving an issue I had with a previously purchased bed frame. I wouldnt consider purchasing any mattress needs from anyone else.
Just took delivery of our first King Size Mattress 😀. The entire process was smooth and easy. Delivery and set-up done in under 20 mins. Ron thank you for helping us navigate this purchase. Kerry and Mike
Ron was great to work with. Very competitive with pricing and very professional. Our mattress did not show up at the warehouse on time due to weather. We got a phone call from the store when Ron was out for the day, and we got a call from Ron the following day apologizing. Great customer service and would give him my business again.
We worked with Sharon when we purchased our mattress. She was wonderful, knowledgeable, and gave us plenty of time to choose. Due to our error we ended up needing to go with a more firm mattress and Ron, the manager, was excellent. He helped us with the switch and we are so happy with our new mattress and pillows! We just bought a new house and we will definitely be back as we need to fill it with beds!
Ron was excellent in customer service and knowledgeable in all the mattresses! We were going to originally “shop around”, but Ron made our entire experience awesome with great prices and no stress, that we only visited his store. Very happy customer!
Ronald was a wonderful man to work with! He showed us a variety of mattresses that were all very affordable, comfortable, and met our sleeping needs. He made sure we got everything we needed at a great price and in a fantastic amount of time. Next time we purchase a mattress, we will definitely be coming here for Ronald!!!!
Ron was awesome to work with. I told him what I needed and he provided me with the perfect mattress, a great price and supreme service taking it all the way to my car for me. No haggling or hassle like some other stores. I was in and out and I will be back for future bedding needs. Thank you Ron!!!
The showroom is well kept and not cluttered. Very good selection of mattresses to try. Talked to Rick while we were there and was not pushy in any way, as we really were just looking. Worked with my wife and I to select the best mattress for our sleep needs. We went to a competitor up the road, but ended up returning within an hour to buy from this location (liked the selection, American Mattress locally-owned story and that they were not a giant, foreign-owned company like their big competitor you see on almost every corner and stripmall). Rick was very fair with us on the price for mattress, cover and pillows we bought. Delivery was quick and Rick worked to try and fit it in my busy travel schedule. Mattress was heavy but the delivery crew got it upstairs and around the landing without damage.
RON was very helpful. gave us a very great deal and discount. would recommend this store to everyone
I believe my salesman was Ron. He was very nice and very helpful in both providing info on the mattress and in getting me a pretty decent deal. Overall I would strongly recommend this place
I purchased a $3,000 mattress with a 20 yr warranty from them after testing many from other stores, after 4 months it started to sag so after 6 months and my back started to hurt! I called AM and was told THAT I would have to pay $100 to an independent mattress testing company to check it ! They came out and said it wasn’t bad enough to replace so after ONE YEAR and multiple spins I called again same BS story YOU the customer has to pay ! I am gonna throw it out ! WORST EXPERIENCE considering the mattress it replaced was $2000 Vera Wang and lasted 12yrs and was in better shape than ..this one is in now !!! Warranty is Useless! BTW I weigh 180lbs and like Semi Firm type!
Ron at American Mattress Geneva was the best person to work with finding the perfect mattress. He was able to find the best suited mattress for me and match my price point . An overall vibrant experience, will definitely be recommending Ron at American mattress in Geneva.
American Mattress Geneva is the best place to buy a mattress in the Tri-Cities. Hands down the fairest prices and fastest delivery. Huge selection of mattresses to choose from for any budget, and store manager Ron Tabel is extremely knowledgeable about all of them. My wife and I have comparison shopped at other mattress and furniture stores, and we always come back to purchase from American Mattress because of their guarantee, low prices and great customer service.
Are sales rep Ron, @American Mattress in Geneva Il and the in had the best customer service out of all the competitors around. If youre in the market for a matress or bed frame go see Ron. He will do his best!Thanks Ron!
Ron is a great representative for American Mattress. He is very knowledgeable and so helpful. We were impressed with the cleanliness of the store and made us comfortable during these times. He showed me a weighted blanket. I had the best nights sleep Ive had in months using this blanket. Thanks Ron for all your help.
I enjoyed working with Ron. He helped me find a new mattress to alleviate lower back pain. He answered my questions and was genuinely interested in my well being. No pressure to buy and told to take all the time I needed and come back as needed. I have been very pleased with purchase so far but know with their generous trial period if for any reason I am not satisfied Ron will help me. He was great to work with.
Ron did a great job! Took care of me and was very attentive to my needs. Highly recommended!
My Mom came in and talked with them, had a good experience, and decided to bring me back to further investigate buying a new mattress for my new apartment with my baby girl! Absolutely amazing customer service! Very much a family man who helped us out, who genuinely cares about not only his business, but his customer’s and their lives. Was very generous and gave us a great deal (which was greatly needed and much appreciated)! ! Definitely recommend!
My experience at this store with Ron Tabel was absolutely amazing. We went in not knowing what type of mattress we needed and he led us to the perfect mattress. I have never slept better than on my Beautyrest, so thank you Ron for all of your help and for being so kind. Would definitely recommend shopping at this store for a new mattress, especially with Ron Tabel.
I was looking for a twin bed for my son. Ron was awesome. He was very friendly and knowledgeable. Highly recommended. Thank you so much.
The store manager, Ron, is a rock star. Has all the information and can easily compare and contrast models and brands. Great pricing and follow up. Has a great sense of humor and made the whole process easy. People always buy from people they like.
Ron put together an amazing deal on a particular Beautyrest mattress and had it delivered and setup by the weekend. Thank you for the amazing experience from beginning to end. Happy New Year brother and thank you again!
Super awesome store. I had Ronald Tabel assisting me in my buying of a new mattress, box spring, and frame. I told him my reason for the purchase, I was helping someone out and I have limited money. He never pressured me in any way to spend more,in fact he really went out of his way to help me, help another. The honestly best purchasing experience I have ever done. Thank you Ronald Tabel
Ron is a terrific salesperson! Very knowledgeable and he did not pressure us.The store was spotless - so important with Covid. Ron did a great summary of our sale and his follow-up after delivery has been awesome! Very happy with our purchases. Thanks, Ron!
Sharon was awesome. She Spent a long time pointing me to the right mattress and was giving the pros and cons of each. No pressure to buy and added in some friendly conversation
Ron was extremely helpful and was not pushy!! After buying one set from him we went back for 2 more beds.
Store manager Ron was fantastic. Besides his friendly personalized manner, his product knowledge quickly solved our problem & the price adjustments he made cinched the transaction as great value. This store will be our first stop for any future bedding needs.
Ron is a great guy- very friendly and helpful!
What a great experience!The store manager Ron was awesome! My son came in looking for a new mattress and he was so kind and helpful! Thanks again!Will back soon to buy our king mattress as well! Thanks Ron!
Ron was extremely helpful in store when I came in to buy a frame! I will definitely refer friends and family to go to this store
Ron was amazing in helping me pick out the right mattress for my needs. Highly recommend him!
When we walked in and we met Ron, we couldn’t be happier! He went above and beyond to help us find exactly what we needed/wanted! He was more willing to work with us more than any other store we visited before. We’re beyond happy with the service and the bed! HIGHLY RECOMMEND!
We had a fantastic buying experience with Ron. He answered all our questions and saved us a lot of money. The bed we purchased has been amazing. We have never slept better. Thank you Ron!
Ron was extremely helpful and gave us the lowest price possible. The mattress was delivered the next day. My daughter loves it!
Ron (store manager) was fantastic to work with! Very knowledgeable, patient, directed us to what we said was important. Didnt try to sell us unnecessary items. Pleasure to work with, I highly recommend his store!
Great place to shop. Super friendly, not pushy. Did a great job helping me find the right mattress for my daughter.
Ron was very friendly, he greeted us, informed us, and accommodated all our needs. The store was inviting, COVID conscious and had a wide selection. Delivery was flawless!
Ron made mattress shopping for my daughter and I today an absolute breeze He was knowledgeable, friendly, and to the point. Originally my plan was to shop around before making any purchases, but instead I bought both my king sized mattress and my daughter’s twin before leaving.I also love that they only sell American made products as well, that was a huge selling point for me. I will definitely be going back to by some pillows in the near future.
Experience at American Mattress of Geneva was excellent! I’d give 10 stars if I could thanks to manager, Kevin. Bought 3 mattresses for all bedrooms. One of them didn’t work out for us. They stand by their comfort guarantee. No grief about exchange. Tons of patience, good information, and no pushiness as we shopped store. Best service ever!
Ron was very helpful and pleasant.
Just finished an incredible customer experience with Ron. Like other reviews said here, Ron was knowledgeable and willing to comparison shop on the sit to ensure we got a fair price. Great customer service!
Ronald was so incredibly nice and helpful! Loved the service and left with a great bed.
We have always had good experiences with our mattress purchases here! We have looked at other places and ALWAYS end up back at American Mattress. Ron was so very helpful and not pushy. He helped us choose the best mattress and stay within our budget. I don’t know why we bother “shopping around” when we always end up back here!
Outstanding service. The owner did a great job of finding the right mattress for me. Delivery was on time, professional and painless. Highly recommend this family.owned business.
Ron Tabel was amazing in helping find the perfect firmness for my back considering I have a pinched nerve. He was very patient while I tried all avenues and was very professional with aiding me in shopping. I left with a smile on my face and a date for my delivered mattress. Thanks again Ron!
This place is great!! Lots of selection and super fast delivery!!!Ron made picking several mattress sets Easy and respected my budget. When i didn’t end up needing an extra box spring, he happily helped me return it.
Ron was very helpful and not pushy. He made our experience buying a new mattress very enjoyable!
Ron was fantastic and gave us the best deal on my first mattress purchase moving into an apartment! This is a great place with even better people:)
Dealt with Kevin on one occasion and Ron another time at the Geneva location and could not have been happier with my experience. They were great to work with and knowledgeable and most of all he was not pushy at all as compared to the box stores. Their corporate store were available for delivery questions which was helpful. It was a stress free and simple purchase and I would go back a third time!Thanks Kevin and Ron
Ron was so helpful in finding me a mattress that would be best for me. Such a great shopping experience!
We came to American mattress in Geneva with a budget in mind wanting to get the best value for our money. After leaving a competitor that told us they were not going to be able to make our budget work, we were not that hopeful that it would happen at American Mattress. Within 45 minutes of working with Kevin we were able to identify a mattress that we loved that fit our budget perfectly. He was an excellent salesman and did not try and push us into spending more money than we had originally hoped for. I would absolutely recommend American mattress to anyone who is in search of a mattress.
Great experience. Ron was helpful and I feel that received a good deal, and got it taken care of quickly.
I bought my first mattress with my wife here 2 years ago and Kevin was wonderfulI went back again yesterday and had the pleasure of working with Ron who helped myself and my mother find her the perfect mattress. His expertise helped us find the product we were looking and his number crunching skills insured we were getting the best possible rate, a deal we were very happy with.Going to any other mattress store before coming to this one would be a mistake
Ron was great to work with! Didnt make us feel pressured at all. We will return for more future purchases
Ron was great. We shopped for a new adjustable base & mattress. He checked on us and offered help when he was available. Recommend Ron at American mattress.
Nov 18, 2017Upon entering American Mattress in Geneva I was greeted promptly by a salesperson (Rick) who was able to listen to what it was I need and guide me quickly to a product that fit my need perfectly. All I needed was a guest bedroom mattress and frame, no frills. The salesperson did not try to influence my need and oversell me what I came in looking for. He showed me some options and I left to mull over my options. I had visited two other mattress sellers before entering American Mattress. In the end I decided on American Mattress as it is a smaller more local company than their competitors in our local area yet they can still compete on price.
We were not looking forward to mattress shopping. But, Ron Tabel made it easy. He was as very helpful without being annoying. Our mattress was delivered exactly as expected. We would not hesitate to recommend this store!
This would be 5 stars if not for the haggling and pressure tactics they do - just give your final price upfront. They also didnt even ask what height box spring, and I had to later change the order after realizing this. After purchasing they were able to deliver the new mattress/box and haul away the old one within a day or two. No issues with delivery and pickup.
Kevin Allen thank you for your Excellent Customer Service. From the time I spoke with you on the phone to see if you had my Serta Mattress in stock and to meeting you in person to purchase my bed, you gave me nothing but Excellent Customer Service.Thank You for making my experience with American Mattress great. Thank you for your Professionalism and Kindness.
I went in looking to replace my king size mattress and box spring. I spoke with Rick Frillman - he was extremely nice and very approachable. I feel like I got a great deal on a new mattress and an adjustable base. I would be happy to buy another mattress from him in the future. The store was clean and bright - the mattresses were well cared for. I’d recommend checking this place out if you’re in the market for a new bed.
We werent necessarily looking forward to mattress shopping due to the huge variety of options, but Richard made it so easy and stress free. He asked us a few questions right from the start and from there was able to narrow down on a few mattresses that he thought we would like. We were able to find one we loved in under an hour. Richard was so helpful and professional and it was very apparent that he cares about his community. I have already been telling others about our wonderful experience and definitely recommend American Mattress in Geneva!
Overall great experience at this store. Plenty of options to choose from, and good customer service.
We had a good experience at the Geneva location. Kevin Allen was pleasant and very helpful. There was a good selection of beds within our price range. The old mattress was swapped out and replaced with the new one in a timely manner and on schedule. Would do business again.