This is the 2nd time having a vehicle serviced at this location. I brought my heavy duty pickup truck in for new brakes and rotors. A lot of rust had built up over the years making the job more difficult than expected.Scott kept me informed throughout the day and worked with the technicians to make sure the job was done correctly and before they closed. This was important as we only have one vehicle here.The staff were professional, the job was done correctly, and the price was very reasonable. If you need any work done I recommend you give Scott and his team a chance to help.

Amazing customer service and work! I had a flat on a 2 hour trip and they replaced all my tires and balance all in the hour! I am so thankful that they were able to help me!! Will recommend to all my friends and family!

We took our car in for a tire rotation, which was done in a timely fashion. We were told however while they were doing the work that there was a problem with one of the rods. We chose to see our own mechanic who says there is nothing wrong.

Fast service. Very accommodating. Knowledgeable. Customer centric. Would recommend them to anyone seeking thorough service.

Loves the place and my new set of tires.

Had a flat tire on our way to Auburn from Buffalo. Scott was an absolute angel in disguise. Initially could not find the leakage, but after a determined search found a pinhole in the sidewall. Instead of suggesting a new tire, he offered a used tire he had removed the day before from another customers car at no cost for the tire. Total bill for the service was just $12. He also removed the compact spare, stowed it along with the jack and lug wrench back in my car, and cautioned me to keep an eye on the used tire for the remainder of our trip. Lastly, he offered to re-torque the lug nuts after 25 miles or if impractical to do that myself, and directed me to a store to buy a tire pressure gauge. Unbelievable service and customer satisfaction orientation. Definitely recommend Scott and his crew for any tire it brake related service.

Super nice! Very accommodating. They pretty much do everything too, and for a decent price. Definitely coming to them if I ever have any issues with my car

I just wanted to say, we came to the Geneva NY Mr. Tire after I hit a curb and shredded my tire. Scott, the manager, was awesome! He helped us out a ton, even close to closing. I was a bit nervous, what with being out of town and all (we were about 100 miles from home), but I didnt have to be at all. Super polite crew and super efficient. I just wanted to say thanks!

Great service and prices. Jake is the MAN!!

Got a blowout while picking my son up from college late in the day before thanksgiving. Still had to get home (350 miles). Tire was a rare size and not in stock but the owner found a used tire the same size and only charged me for the balancing, and swapped front and back tires to keep the used one on the rear wheel. Got home safe thanks to excellent customer service and flexible thinking. I probably won’t drive 350 miles to get my next set of tires but if you are in the area, this place is highly recommended.

Best tire shop ever

Great service, honest employees and managers. Easily could have found ways to get more money out of me but were honest about my options and how to get my repairs done most affordably.

Great experience! The manager saved me $400.00. I thought I needed new tires, he looked at the 2 tires that had slow leaks and fixed them instead of just selling me new tires. That was a nice surprise. Thanks!

Great customer service. No big surprises. Tires working well. Good place to do business.

Pulled in with a soft tire...got me right in and patched up...amazing customer service! Accommodated the fact that I had my dog with me at the time! A+

Fabulous service. Super nice and family oriented. They dont try to push you into buying other services either. Will definitely go back for every oil change I need and the next time I need tires!!

Always receive more service than what I expect! Have been going to Mr. Tire for several years without any issues. My winter car, 2003 Volvo just reached a milestone of 200,000 and Mr. Tire does all the oil changes, tire rotations. Thank you.

Tony got me in quickly and took care of my tires just like he said he would. No hassle, tires were delivered next day just like he said, and he had them on my truck and out the door in less then an hour. Just wish I could have watched the regular news that I wanted to watch or read a magazine in the waiting area, bad idea Corporate for getting rid of the cable.

I recommend Mr Tire in Geneva for anyone who’s looking for good service in a relaxing atmosphere. I’ve never had a bad experience there and my car has always been serviced in a timely fashion even if they are busy or become busy with walk-ins or emergency customers. I believe their prices are not out of line, and they offer coupons for various services when your vehicle is due for its next service, and that comes right in the mail once you become a customer. John, the manager is always friendly and helpful whether on the phone or in person, and the staff he has is always professional.

The staff at Mr Tire is very professional and outstanding in both their inquiry and knowledge on vehicles. Very honest and upfront about what to expect with your vehicle for that day and near future. Prices on labor and cost of parts are always fair as well. Very pleased and happy every time I bring my vehicle here! Thank you!

These gentlemen were very helpful and kind toward my family. They were the only mechanics out of 4 stops in Geneva on a Saturday willing to look at my car that had overheating issues coming from Niagara Falls as we were trying to head back to MA! Once we realized the car needed to be towed, the Manager John even called over to their sister store, Mr. Tire in Canandaigua, NY to look further into my car concerns because they were already booked up for the day in Geneva - Thank you again Mr. Tire ☺️

I went to this shop after blowing a tire and being referred by another Mr. Tire down the road. My vehicle required a unique tire size, and this was the only one in the area that had what I needed. I showed up about a half hour before they closed on a Friday night before Christmas weekend. I needed to make a long drive that night, and they offered to stay open late to change the tire. Their manager, Jon, was very friendly and helpful. They got the job done within the hour and I was able to drive home safely.For inventory, quality, and service this shop gets five stars. Highly recommend.

Mr tire services both my vehicle.they diagnose and repair them in a timely fashion. Prices are great for labor and parts. Customer service is very pleasant to deal with. Dillon the mechanic was very helpful explaining issues with my vehicle. I highly recommend them . 5 stars

Tony and his crew were beyond great me, my boyfriend was out of town and I needed to get his car fixed for him, they were very thorough and honest. Couldn’t have been happier with the customer service provided here. Would highly recommend to anyone.

Excellent work. Timely polite and affordable.

I needed a set of new tires for my 370z. The shop didn’t carry the tires so i purchased them online and had them delivered directly to Mr Tire. Their customer service was excellent and installation was priced better than other shops in the area. Very friendly and professional service. I highly recommend these guys.

On 7/1/2019, I was driving two hours into work when my tire pressure light came on and I ended up having a flat. I was able to get into a gas station and put on my donut, but I had no idea where to go or if anyone would even be able to get me in to repair my tire or replace it if needed. Late for work, I googled some places on my phone and everywhere nearby except Mr. Tire was closed. Made a phone call hoping they could at least get me in within the week, so I was completely surprised when I was told to drop my tire off that night and I could come pick it up the next day.Everyone I encountered was friendly and professional, the hours of the establishment are a positive, and the service they provided was done faster than expected, which I have had zero problems to address more than two weeks later. Highly recommend and am thankful they were able to help in my time of need in an unfamiliar area.

Outstanding service with quick attention to problems. Made me aware of all options and did their job! Made me feel comfortable, informed and trusting. That is why I drive the distance to have them do the work.

The best price for tires around, and they go above and beyond for customer service (especially John). John stayed late to do my inspection. Such a huge help

I always have a terrific experience at Mr. Tire in Geneva, NY. Tony and the staff at Mr. Tire have a great attitude and are always willing to take the time with whatever vehicle issue I am having at anytime of day or night. I get an immediate appointment that is conducive with my work schedule. Thank you for the great work you do!!

These guys do awesome work. Any time my vehicles have had problems, theyve had no problem showing me the issue at hand and coming up with an affordable solution that lasts. They been servicing my vehicles since 2013 and I would recommend no one else.

I highly recommend this place.

The guys at Mr Tire are always pleasant!!! They have been accommodating and go out of their way to provide excellent customer service. Where else can you go 7 days a week!!!!! My go to place!

I went that Friday for an oil change and an inspection and they did both in a timely manner and explain to me that everything was find with the car, might though in a few months new tires. I was thankful that we made me aware of my tires. I will continue going to Mr Tire, they are good at what they do.

Really helped me! When I blew a tire passing through town late Sunday afternoon an hour from home, John and the guys went out of their way to make sure I was able to get home safely. John was so personable, knowledgeable and helpful.

Tony and John are awesome! Prices are great repairs dont typically take too long depending on the job. There is a comfortable waiting area for the customers!

Good people and great prices. I was able to get right in and was out in less then an hour. They didn’t try to sell me a bunch of unneeded services. Oh and they beat everyone in towns price!

Hard working guys. Will explain things in away you can understand. Good place to take you vehicle.

Pros: Extremely friendly, great availability, and very generousCons: None when I was there.I got a flat tire when visiting a friend on a Tuesday evening. The day was very stressful for a number of reasons and most tire places were closed / full. They were able to get me in immediately and were very friendly, despite being near closing time.From my short 20 minutes of waiting, they seemed to have a good relationship with their regulars (and even knew someone by name) and were very kind to an out-of-towner. They must have seen that I was so stressed as they didnt charge me anything for the fix. I was honestly completely shocked. I probably wouldnt have believed it unless someone waiting affirmed that Yeah, these folks are the best.So thanks again for the help!

We blew a tire on rt 90, had our car towed to their shop. The manager went above and beyond from getting our tires to his shop in a timely manner to bringing me, my wife, and 1 year old son to the visitors center by the water. Everyone there was kind and they made something that couldve been a horrible day to a good one.

The people here was very polite and had a great atmosphere. I would recommend every one to use this Mr Tire.

I have never had any problem with Mr. Tire in Geneva. Manager is always very helpful and friendly, highly recommended!

Never had a problem there great people and great prices. Ask for Tony.

John is the best he stayed late to put tires on my camper rims he saved me. Recommend to every one

Gonna miss you Tony! great service, wont steer you wrong.

I bought 4 new tires that included install . I waited way to long for the work to be completed. Mind you I waited there because the manager said his guy would get right to it.I watched through the window, into the service area. The man doing the work got on his phone no less that a dozen times ( WHILE I THE PAYING Costumer) waited... Never again will I go there.

Tony and John are the bestThey took good care of my daughter. Great tire prices.

Absolutely a pleasure doing business with these guys. Prices are always reasonable, service is fast and reliable, the people working there are very professional. Best place in town, hands down!

Oil and filter change was far below normal standards. I provided the oil and filter due to what was used in the motor prior to this change and the Mobil full synthetic has worked well for my other vehicles. I provided 5 quarts, the motor takes 4.2 quarts and the filter takes 6 ounces. There should have been oil left over. The mechanic said there was non left and that really worries me. Over filling can be as bad as under filling. The oily hand prints on the exterior of the car are not pleasing either. Before leaving their garage I opened the hood to check the oil level and I found the excess oil all over the front of the motor, serpentine belts for the alternator, water pump and AC., and the exhaust system. I drove the car to the u wash and used the wand to wash the excess oil from the hot exhaust parts before a fire could start. The smell of burning oil from the hot exhaust made my wife extremely nervous and our conversations quite tense. I really dont need these kinds of results from what is suppose to be a routine maintenance job. On a separate note. I had to take my truck back after their wheel alignment so they could center the steering wheel to the horizontal position instead of the four o-clock position. I will not be a repeat customer.

Far better customer service and mechanics than Mavis. Got it done right away even though they were busy.

Great, reliable, quality, and fair service. No Pokémom spawns.

I just lobe tony and the crew at Mr tire in geneva by they are so kind and caring its like taking your vehicle to family and the plus is they dont take advantage because your a woman not like most mechanics I always take my vehicles to tony thank u guys for everything

Great customer service. Thank you Tony, John and staff. Would highly recommend.

Tony is the best! Always takes care of me. Went in for new tires and an alignment. Had an opening, so they got me in and out in an hour and half.

Very helpful staff. They do everything in their power to take care of their customers.

Tony and crew are the best. Have helped me on a few different occasions. Always friendly and professional.

Great staff Scott was very helpful, Went in thinking my alternator was bad and they made sure to check everything before just doing the work and ended up saving me about 300$ after they found that it wasn’t the alternator after all, will be bringing all my vehicles there from now on

Mr. Tire took care of us after we got a hole in the back passenger tire on our way to the Windmill Farmers Market! Dont know where it happened! Made a lowsey day better!

Tony and the team do a great job of taking care of my daughters car while she is away at school. Very trustworthy with a fair price.

I go to Mr. Tire because of the Manager Tony !! He is the Best ! Very helpful, knowledgeable, and an asset to your company.

Excellent service, but no longer have magazines to read and the TV is only one channel

These guys really deserve even more stars! I was travelling with my wife and small baby and one of our tires got shredded on the highway and we called about 40 mins before they were supposed to close and explained that we are stuck on the road and Tony told us to take our time and drive over so we did. Well upon getting there things got even tougher because we realized my car has a very odd size and we still had 400mi left on our trip so Tony figured out a size that would work but of course my car is AWD so had to change all 4 tires and they were about to close in 30 mins! they actually stayed over 1 hr past their time that they were supposed to close to fix our car and get us back on the road. True customer service and just good people. Thank you Tony we truly appreciate your help and the technician that was working that day! All the best

Great service. Jon was very helpful and congenial!!.

Tony and staff courteous friendly professional to me my Mom friends...gteat deals

The guys at Genevas Mr. Tire location are the best. They are always going above and beyond to serve .

I get regular service here at the Geneva store and the management and service are top notch.

1st visit there went ok considering $60 for 3 lugnuts & studs is a lot of money. 2nd visit not so well. To sum this up quickly I lost my good job because of these of these people, they had my car up there for 5+ days, they drove it back to me free of charge and a new brake line, but with minimal brakes (in other words not able to drive) my family had to walk just to go grocery shopping for 3+ months thats not including other errands that had to be done like school functions, doing laundry, etc. Anyhow they kept giving me the run around when my car was being worked on, refused to talk to my husband because he was being rude to them, told me that they thought master cylinder was gone, that my car was to old to hook to their computers all because the brake pads had to be replaced and the lines bleed PROPERLY. Any real mechanic knows how to bleed brake lines my husband and I arent really mechanically inclined and we learned how. Oh and they over torqued my lug nuts, literally broke 3 more of the studs right off my back wheel trying to get them off by hand, before having to go by wrenches.People Id think twice before going here! Their rates are over $100 per hour for labor which is a lot for all mechanics in this area, especially considering most people make $11-$15 per hour for the average job, most if not all garages dont have a college student bleeding brake lines (yes they told me this over our numerous phone calls). Honestly though I dont know why I expected better service from a corporation, I guess its because I am relatively new to the area and didnt do enough homework.

Great service & fair prices

Best repair shop around. Very honest and fair

This place will forever be my number one favorite service spot. Thanks guys youre awesome.

Always helpful and knowledgeable. With fair, competitive prices.

Great service.. got in rite away and they saved the day

Prompt and extremely professional service, always a great experience. Thank you Tony.

Got a nail on a road trip, and ducked in just before closing. They took care of it quickly and professionally, seemed like a great shop.

Rip off charged me more and I had a coupon than my husband with no coupon for the same oil changed

They did not have tires we ordered, substituted another 4 which was ok BUT they had the car from 9:30 until 5pm, told us they hadnt checked front end alignment but my son had to go to work and needed the car. They set up an alignment check appt and an inspection appt, Tony cancelled that appt because 2 people called in he rescheduled the car for the following Monday at 1. Dropped the car off at 9:30 for a 12:00 appt and my son he would be back at 1:30 and that they were doing the alignment and a NYS inspection - Tony said yes. My son went back at 1:45 and the car HAD NOT been touched! He waited 2 hours and Tony said he needed a front end alignment which they did. We were under the impression that when you buy 4 NEW tires the front end alignment was part of the cost! It wasnt and Tony didnt have the NYS inspection done because it wasnt on the schedule - well he is the one that made the appt! Worst service EVER!

Fast service,great price.will buy again

Always great service! And competitive prices!

I have had problems with a noisy belt for some time now. After attempting to fix it by tighting without sucess, Mr. Tire replaced the belt at no charge. I believe their supplier sent them a faulty belt the 1st time. They made it good though! Thank you to Tony and the team at Mr. Tire, Geneva, NY.

Follow up post. I took my snows back to be put on for the winter. I didnt have an appointment and they were too busy to get me in. Understandable but I was disappointed because I drove quite a distance to come back. Went to Trombleys on Exhange St, they could get me in after noon. Cole Muffler on 5&20 got me right in. Just some alternatives in case you need faster service.

Guys are great.Fast and efficient. Highly recommend.

They go above and beyondAll the employees are more than willing to help. It says something about the management there

Best inspection I’ve had all year!!!

Bought 4 tires, never said that the wheel alignment was just a check. Had to pay for the alignment after discussing the fact I didnt know it wasnt free. Moved appointment to another day and time for alignment and state inspection. Dropped off in the morning and still wasnt ready after 130. Never did the inspection, said it wasnt down for one even though my appointment was moved to the new time to do the state inspection.

Great Service,Great Prices!

Great service, great people, reasonably priced. Very professional manager.

Fast and friendly service!

Top notch people know what there doing

I get treated like a king thanksVery friendly place

Tony and his Team are Awesome..

Nice people good kob

Great service and friendly staff

Great service awesome staff

These guys are the best!

Over priced and rude service.

Always great service!

Great service department

Great service thanks

Excellent service!