I had a picture framed there a few years ago and they did a lovely job so I went back to have 6 pieces framed and the experience was not the same. They changed the frame I chose (from black matt to silver) on three of the pictures without calling or saying anything, so I had no idea until I came to pick them up. The silver did NOT work, so the pictures had to be done again. They left a clump of blue tape in place where it could be seen on another. The size of the frame on yet another was way too small so now the drawing looks crammed in there. I like to support local businesses. I went there, even though it is very expensive, because they did such a great job many years ago and I was willing to pay for their expertise and quality. The framing is high quality but this time, the expertise and service was not.
David has certainly mastered his craft. In theory you get what you pay for, and with proud fox, they certainly deliver a high quality product whilst maintaining a strong customer-centric experience. We will continue to have our prized pieces only built by David, Thx..!
Want to like this place and support local business. Owners very cold to new businesses whilst calling the cops to write tickets on employees for parking in “his marked” parking lot. Stating- “I watch these girls get into their cars at night” not something you want to be heard saying out loud this day in age. I hope new patrons to this area don’t get harassed by them as well, as the parking spots are far from properly marked.
This place is crazy expensive for getting things framed. When talking to the employee, I feel like he didnt really listen to what I was envisioning. I did not end up buying a frame here due to the prices.
Best frame shop in the TriCities. The owner does a fantastic job