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U S Tire & Auto Service Center
3350 Grant St, Gary, IN 46408, United States
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U S Tire & Auto Service Center
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Gi
Review №1

I thank you all for serving the ppl of Gary, Indiana, Im so happy yall did so good work on my truck Im so happy & very thankful for the service U S Tires & Auto service gave me my truck is running so much better. I can vibe the service theyre proving the customer because I talk to everyone so the couple times Ive got my vehicle service there everyone gives this place good reviews that speaks volume Thank you all..

De
Review №2

Amazing service wasn’t sure if they would be able to fit me in due to how close to their closing time it was, and how busy it was. Pricing is great and they try to help you out with giving you the best deal

Da
Review №3

I went here based on a recommendation and I am very happy with the service I had. Chad the mechanic was thorough and professional and did a great job on my car. We went through all the options for fixing a several things with no pressure at all. He even fixed an issue with my fender thats been bothering me for a while. I will definitely be going back again if I need anymore work done.

Ja
Review №4

Ive never left a review anywhere. However Alex you well deserve it. Thank you for everything and making my child happy. This day was something he was looking forward to ask week and could have been ruined by a tire blow out. To say the least.... there are wonderful workers out there who care! We thank you for helping us today! Ty

Sa
Review №5

It was interesting. The guys are polite. I spent far more than I planned but the truck is running. I will go back until I can get rid of the truck. They know what they are doing, just be ready to pay as you should.They look at the whole problem not just part of it and recommend the best course of action. Nice to know its near by.Blessings

Da
Review №6

So, I was heading to Cleveland to see about a girl and I had a blowout on the Boreman. I called Alex, and he said I got you. So I got my tow. Alex and his folks got me squared away and back on the road. Alex, you and your folks came up huge. Thank you.

Da
Review №7

Great Customer service! Chad did a great job!

Ca
Review №8

Well .... the guys were great but I came in under duress and anxiety. Said I just need a battery in a hurry so I can get back on the road . If someone is too busy to help - can I just buy the battery and install myself ? 2 hours later they finished with me creating an additional stress for me driving onward for 7 more hours. I appreciated the complete diagnostic but didn’t ask for it - I needed to get on the road - not all of that and expressed this urgency repeatedly . Guys were polite and smart but should have just done a battery replacement in what ? 15 minutes ? That part of complete check up was not needed or requested and was kind of disrespectful when I had expressed my urgency to continue onward for work assignment and true critical needs . Next time someone is in a hurry - please do as asked and not what you think is needed . Thanks however for the concern I might have had systemic drama ... the drama was I was then late ... so it didn’t help me .

Dr
Review №9

Got my exhaust done at this place on my 124 Spider Abarth and they did a FANTASTIC job. I couldnt be happier. This is better than any of the pre-made axle-back exhausts on the aftermarket for this car. These guys really took care of me and got the exhaust exactly how I wanted it. Top notch, the best custom exhaust Ive ever had on a car.

Ty
Review №10

Alex is absolutely the best. We werent able to solve my problem but I know everyone there did everything they could to help me. 💚

Ke
Review №11

Good communication. Excellent and very professional work.

Lu
Review №12

Sales clerk very polite, patient and knowledgeable of product etc. Completed work quickly, quality work and very professionally done.

An
Review №13

I was very happy with their price and they work fast. Awesome 👌

ke
Review №14

What was done to the car was what was told to me and it did not take long to get the job done and on time the work was done RIGHT and that is what I like will go back for any other repairs for my mother or my car

Ma
Review №15

Great service! First time having service done here and will plan to go there again. Needed my brakes done and couldn’t be happier. Employees were very nice and helpful!

Mi
Review №16

The staff at US Tire & Auto was polite, professional, and efficient. I was driving to Michigan for a funeral and got a flat tire on my way there. I called ahead and Alex at the front desk could not have been better to work with. He saw to it that my tire was replaced and done so in a timely manner. I was impressed with the quality of service, speed, and professionalism. I highly recommend this location and could not have been more pleased. Thank you!

Lu
Review №17

Alex provides the best customer service, better then any shop. Good honest work, highly recommend

Li
Review №18

These guys replaced the water pump and timing belt on my 2013 Turbo Diesel Volkswagen. Not only did they beat the dealers price by hundreds, they also provided top quality work. If you worry about who works on your vehicle, use US Tire & Auto for all mechanical needs!

Ri
Review №19

The crew at U. S Tire are the best. Honesty and integrity are very important to me and it has been my experience that these two are hard to find. Dave and his workers have both. I have never gone to the shop without being treated like the most valuable customer they have. I wont go anywhere else.

Jo
Review №20

I was in an accident during a blizzard traveling through the state. I had 2 flat tires and asked the tow driver to take my car to a Firestone. Thankfully they got my car in right away. I had a broken tie rod a bad rim and 3 bad tires. It took a few hours but I was very grateful. They where very polite and welcoming of my two big dogs traveling with me.

Jo
Review №21

Alex and the mechanics were incredibly helpful and responsive. As we were passing through Gary on a cross country road trip, we needed to do an emergency flush of our coolant system. They got us in immediately, assessed the situation and were able to get us back on the road in no time. We could not have been happier with the professionalism and quality of the work performed.

ph
Review №22

This place was great, has fair prices and the staff is super friendly. Chad took the time to explain everything to me clearly so I understood what was going on. Plus chris was kinda cute so I will be returning for great service again.

wa
Review №23

Misdiagnosed my car. I paid for a fuel pump I didnt need. Actual problem was not costly. They didnt offer to knock off some of the cost I paid for work I didnt need. Exhaust was loud and it wasnt when I took it to them.. Never going back!

de
Review №24

Great friendly service and Awesome staff especially Alex and Chad them two guys are the perfect duo of the store brains and hands of the foundation great store I recommend them

Al
Review №25

Had to take my G37 here because this is one of the few shops that actually takes lowered cars for alignments. But super glad I did! Alex and Thomas were a huge help with everything and they took great care of my car! Couldnt of asked for more. Definitely recommend checking them out if you need any help!

Ro
Review №26

These guys are awesome, took my gti that drove like a jeep Cherokee and now it glides around on the road like a caddy. These boys do good work

Ja
Review №27

I went in for a quick connect hose to get fixed. Great job but very pricey. That’s ok tho...but now my radiator is smoking a lil bit and im afraid to drive it in case my car over heats and I noticed a belt that is broken and im wondering is that why I see smoke..If it’s not one thing it’s another. I love the work they do but now i have to find a way to get that belt fixed and go bsck and forth to work...

Au
Review №28

I went threw Alex and Chad hands down the best guys and shop I’ve let work on my truck. It was a great price for what was done. I definitely recommend this shop 10/10.

Ne
Review №29

Chad did an amazing job on my exhaust and love the tips that we ended up putting on. Alex was super helpful as well, great guys definitely can tell they take pride in what they do and their love for cars. Will be back.

Jo
Review №30

I got a new set of tires just the way I like it.and at a good price . cheaper than the one s I saw on line

Ro
Review №31

Great service, great prices, and my Jeep looks great.

Ho
Review №32

Great service and convenient.

Ka
Review №33

The guys did a great job on my car and had it ready ASAP. Also Alex was very professional and friendly and took care of all my vehicle needs!

Sh
Review №34

Legendary U S Tire & Auto Service CenterThe owner and mechanics are very professional and knowledgeable and most of all courteous. If your car needs repairs this is the place to take it to. The prices are very reasonable and fair. I have been recommending to all of my friends and co-workers to take their cars to US Tire & Auto Service Center. Also if you need tires this is the place to go. A very legendary Company!!!!!

Sa
Review №35

Friendly counter guy Alex. And, super cute mechanic Chris. Service done quickly

ma
Review №36

They did a great job and were sure to see that I was happy. Very reasonable priced as well

Ma
Review №37

I had to have my AC condensor repaired. The price was fair and the work was fast and I got a warranty. I will keep coming back.

Sh
Review №38

Alex took great care of us! I’ll definitely be coming back, especially with the fire discount that was given.

Br
Review №39

Chad and then rest of the guys there were awesome fixing up the brakes on my truck. I recommend having an appointment and now going as soon as you get off work lol. But these guys were great and really cared about my vehicle and getting everything done correctly. They made sure to tell me everything that was wrong, everything that should be fixed, and didn’t do anything without my permission.

Ca
Review №40

Coil and spark plugs replaced; coolant systems repaired.

Mi
Review №41

Good staff but had to take my truck somewhere else to have it aligned again after they did it

Va
Review №42

Helpful honest guys. Tried to save me the most money and got me back on the road as quick as possible

da
Review №43

I have known Dave for many years, he has always followed through with my maintenance needs for all of my cars. Very professional.

Me
Review №44

The tech guys were great. Alex at the service desk was very helpful. Will definitely be back

Ju
Review №45

All around a great experience every time! Chad is the reason I first checked it out and everyone there Is highly educated and very friendly. Chad has done custom exhaust on my jeep and its awesome! Any issues or ideas they will proudly help you with.

Le
Review №46

Met with Alex and Chad here and they did an excellent job with finding the problems on my 2020 Scatpack Challenger. Highly highly recommend to anyone for anything car related.

ro
Review №47

Very expensive place to do business with

Sa
Review №48

Was stranded on the highway after business hours and 2 hrs from home and 2 hrs from my dad who was in the ICU. I had to tow my car and leave it so I could get down to Indy. Called them 15 mins before they opened on the off chance they might answer and they did. The guy I talked to was so helpful and understanding. They fixed my car quickly and were able to repair my tire instead of replace it, so it cost me a lot less than I was expecting. They made a hard couple days a little better with quick, reliable, and affordable service. If I ever get stranded in Gary again, I would absolutely go back.

An
Review №49

Outstanding service at US Tire and Auto Service Center in Gary. I had 2 tires blow out getting on the expressway and I was able to drive the vehicle to the nearest service center. It just so happened to be US Tire and Auto Service Center. Without knowing anything about their reputation I left my brand new Jeep overnight in their parking lot. They promptly took care of my vehicle and it drives better than ever! Definitely pleased with the service I received.

ch
Review №50

Excellent professional service and advice. They worked with me to help me determine the best product for my needs at a price I could afford.

Ch
Review №51

Came here due to Alexs recommendation.They did a great job on my alignment.

E'
Review №52

Alex was very helpful informative and professional.

Ta
Review №53

The gentleman who assisted me was friendly, courteous, and helpful. He made sure I was aware of their reward program and its benefits. Excellent service!!!

Ti
Review №54

I gave it a 2 cuz the waiting room was horrible. I seen a review response from the owner from a year ago saying they were in the process of upgrading the chairs. Atleast dont lie to the customers man. 2.5 hrs for an alignment when they knew what day and time I was coming wasnt cool. Wouldnt schedule me a time so I could be in and out more promptly. The quality of work was the only reason I came. In the end the tech I wanted to work on my car didnt.

Da
Review №55

I had two blowouts and towed my car to this location! They were quick and fast!

Br
Review №56

Had a bent rim that occured due to a NWI pothole. Was recommended by a friend and soon easily understood why. Chad took me in and I immediately knew I was in great hands! He was polite, patient, down to earth, extremely experienced, and most importantly honest. He and the rest of the shop made sure I was taken care of to the best of their ability. Ended up taking in my other car for a tune up and it is running so much better ever since!

He
Review №57

Took my husbands truck in today to get some tires that he found this morning. The shop was able to get me in at a convenient time and I still made it home to get the kids from school. They have a friendly staff and not only let me know what was going on, but also kept in touch with my husband when they came across some needed repairs. Great experience!

Jo
Review №58

Was treated with courtesy.very nice and pleasent .alex samuels very pleased.

Me
Review №59

Excellent service provided. We have worked with Chad and Dave on many occasions for both our personal vehicles and our company vehicles. We would tell anyone we know to use US Tire.

Me
Review №60

Chad was fantastic. He took care of everything and didn’t use fear to get me to buy anything I didn’t need. I will for sure be returning for any of my car needs. Thank you!!

Ja
Review №61

They went the extra mile to make sure our car was repaired in one day and with the proper parts. A++++

Ji
Review №62

Good service, decent prices

Bi
Review №63

My go-to place when circumstances permit. Knows his stuff and charges less than the dealer. Spectacular service!!

Ma
Review №64

I went there for just an alighnment and it took 6 hours. Wasted my day. I am a mechanic and I knew there are some issues with the car and all I wanted was just the wheels to be straight. They went on and found some loose bolts and thats all and i did agree on them to tightened them. Still definitely not worth almost 300 for that. Definitely not happy and very disappointed. I got the job done but wasted my day just frustrated on how long it took. Never coming back

Je
Review №65

Absolutely best service!! Everyone is so kind n great customer service! Thank u again Chad you are an amazing mechanic!! Y’all are the best!

Ja
Review №66

The guy told us to come into his shop and said he could do the work that we wanted done for a seemingly fair price. We spent over 6 hours sitting in the lobby just to find out that they did not even touch the car, besides putting it up on a lift. We told the guy at the counter to get the car off the rack and then we waited outside for our car. One of the workers proceeded to walk past us with our keys into the building after we had wasted our entire day there. I do not recommend wasting your time with this place.

Me
Review №67

Great service. Great guys 👍. Really friendly answered all of my questions. Great deal on a set of tires. Wonderful experience all around.

Ch
Review №68

Amazing customer service! Just a great group of guys running & working in this shop!

se
Review №69

I like the work very well at US Tire. They haveExcellent staff trained to find the problem ancorrect. They are very competent.Selmonsmith

Ac
Review №70

Great service

Da
Review №71

These guys went above and beyond to make sure everything was fixed right! Great team over there! I would recommend to anyone needing service.

Ch
Review №72

From out of state, truck broke down and they did a great job getting it fixed. Would recommend them to anyone. Great place!

Pa
Review №73

One word: INTEGRITY. These individuals are some of the most honest and hard working people that Ive seen in the tire industry. HIGHLY RECOMMENDED

ER
Review №74

Ive been coming here for years. Always be good service.

El
Review №75

My neighbor referred me and I will return for future service. They made my auto repair experience a pleasant one from start to finish.

Ro
Review №76

Great service

Sh
Review №77

When I took my car in this team was very professional and did an excellent job explaining everything to me. Im very pleased.

Jo
Review №78

Excellent service and care. I highly recommend to all.

Sh
Review №79

They are great!! Always honest and answer every question.. Dave and his team are awesome.

Do
Review №80

Courteous and professional. Good work and reasonable prices.

Jo
Review №81

Chad is the man! I take my 2018 Jeep Grand Cherokee here for all my exhaust/brake work, and the service is top notch every time.

Ce
Review №82

Customer since 2008. Bought tires because they have a free rotation and flat tire warranty for the life of the tires. This insures mileage on the treadwear of the tires. The service is reliable, quick, and reasonable. No weekend times...bummer!

MA
Review №83

Spoke with Chad in referance to getting ac in a 92 toyota pickup..I actually saw him at Mr Goodys...said he was a head mechanic at US Tire n Auto and could do it no problem..he took my info and even opened my hood and looked it over.. NEVER heard back from him again even after leaving several messages at the US Tire n Auto.... Im just saying...maybe be does not even work there idk..

Ma
Review №84

I always received great service here and the Staff is awesome. I will be back.

Se
Review №85

Great people, helped us out even before they opened at 8am. We are traveling and got a nail in our tire, and they helped us out. Thankful.

Lo
Review №86

Very pleased with the service.

L.
Review №87

Great Mechanics 😷🤓😎

Ev
Review №88

GOOD SERVICES ☺️

Ki
Review №89

I was very pleased with their sever. Ànd they are very friendly

Sc
Review №90

Great customer service and great mechanics they work quick as possible.

Ke
Review №91

Excellent service! Knowledgeable Manager and technicians. Chad Hathaway, is the best!!

Wi
Review №92

Been dealing with them for Years now.No complaints here

Je
Review №93

They got me right in and fixed my brakes

Sa
Review №94

I was traveling and had an issue with my tire . The gentleman gave me all the info on tires, but didnt push me to purchase, he made the ones I have work.. Now that I have had time to think, Im going back to buy those tires from him, even though I live 80 miles from his store.

Sh
Review №95

Amazing customer service and fixed my car in no time

Br
Review №96

Custom alignment came out great!

Be
Review №97

Drove to, flat, repaired, at lower cost than reported. Professional, friendly and courteous.

Na
Review №98

I was received very good and prompt service.

De
Review №99

They take forever. Been waiting for three hours to reseal two tires.

Ly
Review №100

This shop has surpassed every local repair shop Ive tried with its integrity, reasonable prices, and friendly services.

Information
11 Photos
100 Comments
4.6 Rating
  • Address:3350 Grant St, Gary, IN 46408, United States
  • Site:http://ustire-auto.com/
  • Phone:+1 219-884-4600
Categories
  • Brake shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–3PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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