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Phoenix Motors Of Raleigh Nc Inc.
546 Dynamic Dr, Garner, NC 27529, United States
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Phoenix Motors Of Raleigh Nc Inc.
Comments
J.
Review №1

Awesome service with great opportunities. Esco and his team has gift for providing detail insight into money management and auto sales. Definitely a go to for here on out.

M
Review №2

Stay far away from this imaginary car lot. Esco doesnt own a car lot of his own he has to put his cars on other lots. wouldnt even give it one star. he sells lemons and will get over on every dime possible.

La
Review №3

Had to get a car for my daughter. Process was very easy and I am very pleased.

Ti
Review №4

Esco helps rebuild credit and he will finance when no one else would or could. I’m glad to have him in our community

Li
Review №5

It is truly refreshing to see people are still out there wanting to help others!! Esco will do anything in his power to help. Be honest, work hard and he will ALWAYS have your back! Thank you for everything Esco!!

Sh
Review №6

Shady business dealings, stay far away from this place. its not even a place more like somewhere you hear of but never go to. Esco has no car lot of his own. dont waste your time or your money with this crook

Di
Review №7

I would recommend to anyone who has a hard time getting a vehicle they work with you to make sure all needs are met on both ends Thank You So much

Ri
Review №8

Ive gotten better cars from the scrap yard and paid less too

ti
Review №9

I recommend any and everyone to stay far away from the business dealings of phoenix motors. i wouldnt refer this excuse of a car lot to my worst enemy

Ja
Review №10

The process was very easy and to the point. Not having good credit and little money I did not think I would be able to purchase a car and Im very grateful for Phoenix Motors for giving me a chance. The car is nice and clean and drives very well. I would recommend this company to anyone who needs a reliable vehicle and would like to work on there credit!

De
Review №11

It was a great experience with them. And I am loving my car.

Ma
Review №12

Clear cut & dry process. Very Proffessional and customer friendly service. Extremely organized. If you have bad credit, and need to build your credit score back up. I recommend Phoenix Motors of Raleigh Inc. ..... If you have tier 1 credit you’ll still wanna get a car here. The products are amazing and well maintained. I’m only getting my vehicles from Phoenix Motors of Raleigh Inc. going forward ..... I recommend all future customers do the same!

Me
Review №13

One of best dealerships I have ever been to! Everyone is super friendly and willing to work with you!

Ju
Review №14

Just purchased a great a 2008 Infiniti the process was quick and easy also professional if you want a nice reliable ride come here you won’t regret it!

Ja
Review №15

Mr Esco gave me Best service ever I was very satisfied with my service and the vehicle that I am driving I gave him the company 5 stars

Ti
Review №16

Esco was easy to do business with!

Er
Review №17

I just had the best experience in my first time buying a car,Extremely helpful and away attentive too all my questions!Highly recommend my friends and family too Phoenix motors of Raleigh. Great cars and a great staff! Thanks again for makingMy experience stress free.

Da
Review №18

Great service. Fair prices. Overall best car buying experience weve ever had. Esco had everything set and ready to go by time we arrived. I would highly recommend anyone that need a vehicle to come check him out before going anywhere else. Update: I feel all these things to be true. But I was cheated out of my first partial payment that was never reported to the second party payment company. That I made in cash to owner. I was told it was not in my best interest not to call the owner to ask any questions. He does not like that I was told. But other then that bad life chooses got me where I am. I am going to pay and get this over

Mi
Review №19

Mr. Esco Was extremely resourceful & helpful. He knew what was needed and what would be affordable for my budget. He took his time to accommodate every need I had or concern with financing another vehicle! I would HIGHLY recommend Phoenix Motors!

Ru
Review №20

I recommend contacting Esco for any of your car needs! Very reliable and awesome customer service. He’s been the most helpful person and overall best dealer I dealt with! You will not be disappointed with him, he’s been the best! 10/10 recommend

We
Review №21

I have been doing business with Esco at Phoenix Motors for about 1 year. The business relationship has been great. What he said he will do is what he has done. He has been honest, fair and dependable. I have referred customers to him that have been well taken care of. The customers states that he is very helpful and will be honest with you. I will continue to do business with him. Thanks

Si
Review №22

He provide great customer services. I had a little glitch at first but he made sure he got me in a car today. Great experience and I will let people know now about him. He now has my business.

Ni
Review №23

Phoenix Motors has been amazing in the process of getting me my Jaguar. Esco has put a full tank of gas in the car for me as well. The process has been real smooth and has explained everything in detailed to me and has been such a help in this time of need for me finding a car. I definitely will refer everyone to him. He is the best and most professional in the business.

Te
Review №24

This place is amazing very great customer service! Esco was very helpful in explaining the whole process with the paperwork from start to finish! I will definitely be coming back to purchase another vehicle!!

M.
Review №25

I had much better customer service than I expected. Not only was I listened to and had my vehicle needs meet, I had fun. He was super nice, played with my son, understood my questions and have full honest answers. Will certainly go back to him.

jo
Review №26

I have been very impressed with the whole process Worked with me on several things and will recommend them to everyone

Pa
Review №27

Really great service & benefits. I will definitely be recommending others to come and check them out!

El
Review №28

Esco was awesome! Took the time to answer all my questions. Would. Buy another car from him anytime.

Ja
Review №29

He was closed when i called and said i needed a car by Monday. He took me right in and got me in a car that night! He was very pleasant and very professional. I love the car he put me in and looking forward to doing business with him

st
Review №30

Was referred to Esco from someone else and it was everything I was told! He worked with me over the phone and delivered what he promised! I will refer anyone to him for excellent customer service! It was the easiest experience I’ve ever had with buying a car! Thanks Phoenix Motors!!!! You rock!!!

Br
Review №31

Phoenix Motors of Raleigh is a great place to purchase your car from. They have quality cars and affordable prices. Also, Esco the dealer is super helpful!

Hy
Review №32

Great customer service, friendly and knowledgeable. They really go out of their way to get you what you need and cater to your wants. Overall great car buying experience!!! Will be going back to buy another car for my daughter.

Jo
Review №33

I got a great car! I did what everyone said and I was just honest! Esco worked with me and my situation! Thank you for all your help.

ri
Review №34

Great customer service friendly and dependable Cars are very well maintained.Fast transaction.

Aj
Review №35

Very confusing and contradicting. Ive had enough of dealing with Esco. Overall, it has not been a pleasure. I do recommend him and havent.

Da
Review №36

Esco was easy to work with, very professional, and made the entire process smooth. First time financing and they had plenty of options that made the deal work for me. I cant wait to pick up my new car tomorrow!

Yo
Review №37

I had a amazing experience great customer service and was pleased with the service very happy I came to perches my car

Di
Review №38

It was a great experience! They are fast and reliable.. Would definitely recommend them to anyone looking for a car.

La
Review №39

My experience here at Pheonix motors of raleigh has been the absolute best experience. Honest upfront through out the entire sale. Im pleased and thankful for everything. If you are in need of vehicle do not think twice just drop by the dealership and ride!

T
Review №40

Company is fair and professional. They were able to work with me to get a affordable and dependable vehicle . Working directly with the owner allows for ease of transaction. I would recommend Phoenix Motors to family and friends.

Th
Review №41

Great customer service and provided a great car buying experience. Would recommend you reach out to Phoenix to buy a car.

Am
Review №42

Great customer service. Very friendly and helped me get into a nice car without paying a fortune..

Kh
Review №43

The process was great quick and easy and they work with you .

Ra
Review №44

Great experience first experience getting my first car Mr.esco helped me out good job on explaining some stuff I didnt understand I would recommend anyone to come here .

No
Review №45

Very easy process in buying a used car, more dealerships should be like this one.

Da
Review №46

Great place to get a car. Great service fast and simple. Make sure you go check him out !

Sa
Review №47

Extremely friendly and informative. No run around on deals or information. Highly recommend!!

Al
Review №48

Great customer service and would definitely refer to, workable with all credit, along with flexible payments,

Mo
Review №49

He put my friend in a car for 800 after a divorce. I witnessed other dealerships dismiss my brother because of his credit, but Esco was a god send. Hes very direct and straight to the point. I like how he does business. 4 months and not only is my bro still in the car his credit has actually started to improve. Thanks Esco!

Ma
Review №50

Great guy! He is honest and fair and he needs you to be honest with him. I highly recommended. Very respectable!Esco is a fair and great man.He helped me when I needed it the most.At the same time I would recommen this dealership.I had got upset with prir car and he fixed it.

St
Review №51

This has been one of the Best Car buying experiences ever!!! Top Notch Service as Esco was very knowledgeable and professional about the vehicle and made sure I was leaving with the Best Deal!!

Aa
Review №52

The service was quick and smooth, very Informative .

Do
Review №53

Great Experience Buying My First Car, And Esco Is Amazing

Vi
Review №54

Great guy just be honest with him and Esco will make it happen

Co
Review №55

Esco has helped mea great deal and gave me a chance. Hes an understanding person. Thanks Esco

Es
Review №56

We are here to help all our customers achieve a better life by giving them a better credit score!

Ma
Review №57

I have all recordings of what Ruby told me on Wednesday and this morning when I called her to ask why he was doing this when she told me 3pm. She then told me he handles repos and they didnt order repossession. So Esco, please do not respond to any review I do including with the BBB bc it means nothing to me. However I will use the money I had for payment to file the civil suit, see you in court. And tell Ruby I said thanks. I learned to record every conversation dealing with this car after the issue with repair. And before I go, my intitial review was done the day of sale bc he gave me a free oil change card to give him a good review. Guess he wants to push the true reviews to the bottom. Scroll down and youll read more scam activity. Horrible service all around.From Kristal Hill

tr
Review №58

Another response to Escos bogus lies ! Yes Margo is me, Kristal and this page is me as well! I intend to let you all know exactly what kind of character he has- so how he responded1- nobody went to jail and in fact the police told me to sue him bc he is very “shady” as they stated.2-I made all payments with the exception of this month AGAIN due to LIFE and my new business but that doesnt matter bc AGAIN RUBY FROM CAR FINANCIAL TOLD ME 3pm Friday.3- the comedy. The 750$ tow he insisted I pay was fraudulent itself as he was attempting to jump start it and drive off. No tow company at all until after the tire had been flattened then he had to call a tow truck. The 750$ was a made up price to deter me bc I told him as he was connecting a jump box that I have the money in full.4- stop scamming folks ! We all will see you in courtAnyone I hvnt contacted feel free to get in touch!Also notice all good review are within the past 2 months lol he bribes people with free oil changes for a good review lol

Kr
Review №59

Let me be very detailed as I see all this fraudulent business owner does is argue his customers and reviews down lol. To start, he sold me a salvage title Nissan max- beautiful car even though it had been wrecked. My credit not being good and with limited options at the time I still went with it. The down payment price was good and payment was affordable. So we did the deal. The car, after a few days was making an outrageous noise and needing a jump to crank. Minor issue as when we popped the hood we noticed the battery post was not attached and coming off, my fiancé fixed it. We then took it to a shop and found out was wrong with it, rather then paying 875$ to fix it, I called Esco as I hadn’t had the car a week. He told me he would fix it so I brought it in, I asked when it would be fixed and he told me it might take a few days and to be patient. Fine. I waited 4 days and then asked for an update and no answer. I text him saying the communication was horrible I just want an update and I received a call from him. From the time I answered he had an attitude as if I was wrong for wanting to be updated and told me I won’t rush him and basically it’ll be done when it’s done. I was livid. As a business owner for one, how do you get an attitude with me wanting a simple update. Instead he calls me with a be little-ing tone asking about my attitude and how I sent a text vs talking about the issue at hand. I then told him I would pay the 875 myself, and pick it up. He refused. So with no other option I waited. When it was done and I went to get the car, I sent my fiancé in so it wouldn’t be any issues. Esco wanted to talk with him about “my attitude” once again instead of just handling the issue. They got into a verbal argument and I ended up going in to get the key anyway. A few months later, I purchased a box truck and started my own business. How Esco knew of this I have no idea, but randomly called to congratulate us. Weird but I accepted it. Fast forward to last month, I received texts stating I was multiple payments behind and was not at all, I sent back pictures of receipts and then suddenly he fixed the system. Everyone falls on hard times. This month was the month we started our first contract with the business and money has been tight. I set up auto payment from my account with CAR FINANCIAL - who I was told now handled my account. My payment from two weeks ago bounced. Plus I had a payment due this week as well. I spoke to RUBY at car financial two days ago (Wednesday)and told her I was able to make the payment in full today ( Friday) as we were receiving our first settlement from the contract work we have done. She tells me and I quote “if it was me I would turn the car on so you can make the payment but that’s on Esco, just have your payment in by 3pm Friday and you’ll be fine” prior to her saying that, I told her I was fine with it being disabled, and please just don’t pick it up bc I will have the money within 2days. At 11am today, I come outside to go withdraw the cash and make my certified fund payment. Esco and some random guy I’ve never seen were under the hood of the car. He proceeded to tell me it had to be in my 9am which was not what I was told, and I told him that. Told him I have the payment in full and can I pay him, he then said yea if I have 750 for the repo fee. Mind you there was no repo or tow truck just him and some guy that brought him in his own car, go figure. What he didn’t expect was the battery to be dead, he was attempting to jump start the car and drive it away. I went inside to get him the car key as he asked and I sat in the driver seat and began to bag my belongings. Esco then tried to make me get out of the car, I told him I was not until I had my things. Atp my fiancé came outside and things escalated to an argument resulting in Esco calling the police. The police spoke to me, I showed them a video and pictures and they agreed he was very crookish and told me to sue bc it is civil. I agreed. He was loud and trying to embarrass me bc I wasn’t going to let him tell me where to sit.

Si
Review №60

Esco is the highlight of my life. He customer service was the most professional Ive ever experienced I would highly recommend anyone to go see him.

Sy
Review №61

BE CAREFUL! BE CAREFUL! BE CAREFUL! Iam not sure how real these past reviews are because i know atleast 3 people who he has done dirty in so many ways. HE BRIBES HIS NEW CUSTUMORS WITH A FREE OIL CHANGE IN EXCHANGE FOR A GOOD REVIEW. So from experiance i wouldnt even trust the past reviews. I cant even explain how unprofessional & crooked this business is. He has harrased me and my husband the entire time we had our car. Fake repos. Slashed tires. Harrassing us at the NICU while our baby was fighting for her life. While we were only 3 payments away from being paid off. He had some sketchy worker of his ONCE AGAIN come and harrass my husband at his job. THEY DROVE HIS CAR OFF THE LOT AT HIS JOB WHILE HE WAS WORKING! LIKE STEALING ALMOST..ABSOLUTELY NO NOTICE. NO LATE PAYMENTS. INSURANCE WAS UP TO PAR. ALMOST PAID OFF WITHIN A FEW PAYMENTS. AND HE STILL TOOK THE CAR!!!!! All because he sold us a car with a bad transmission & we wanted to trade it in but he didnt want the truth to come out that he sold us a bad car..... He then sends my husband a sketchy email at 11pm at night saying hes got a car ALREADY approved for him. So my husband arrives the next morning confused yet expecting a car. He put my husband in a jeep commander then took it back an hour after CLAIMING to already have approved him. Then left him walking on the street!!! Then said he trashed our belongings (brand new car seat, formula, jewelry, important paper work, etc). He said he trashed it OVER MY REVIEW Id written. So its clear he did alot of this out of spite... All in all this is a TRUE STORY & TO NOT BE LOOKED PAST!! I WISH I COULD POST 0 STARS BUT I DONT HAVE THAT OPTION. AGAIN BECAREFUL! PLEASE!

Ca
Review №62

Great place to buy a car! Ask for Esco or Tyler

Ap
Review №63

Great customer service. Got everything we needed. Love the tahoe.

Ma
Review №64

Excellent servicesEsco is a wonderful salesmanGreat to go when you get a car

AL
Review №65

Esco is very down to earth! Great cars at a great price.

Se
Review №66

Phoenix Motor of Raleigh gave great costumer service and were able to answer all of my many questions about mileage, past damage, and credit issues. I would highly recommend this dealership to anyone who needs quality car and has bad credit.

St
Review №67

Great experience! Honest owner, friendly and knowledgeable!

Ki
Review №68

Made sure I was satisfied with vehicle before purchase .

Ro
Review №69

Great car buying experience for my first car thank you !!!

Vi
Review №70

The owner sold my son (whos licence was suspended) a car. Within 7 days it was overheating (water leak) almost locked up because there was no oil in it. His key is stuck in it, and there is a bent valve, oh and motor mount was loose. Once taking him to the lot my husband and I were kicked off the lot by the owner who refused to refund the $ spent.

an
Review №71

Great Customer Service, the best experience ever .

Ry
Review №72

Very friendly and willing to work with you and your situation, to get you into the vehicle you want and need.

ni
Review №73

Great guy and very reasonable!

Re
Review №74

Great customer service,everything was easy

Bi
Review №75

Awesome guy great service

Ma
Review №76

Great place to buy a car

Th
Review №77

Great guy

Information
100 Photos
77 Comments
4.6 Rating
  • Address:546 Dynamic Dr, Garner, NC 27529, United States
  • Phone:+1 919-424-1923
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–4PM
  • Wednesday:9:30AM–4PM
  • Thursday:9:30AM–4PM
  • Friday:9:30AM–4PM
  • Saturday:9:30AM–4PM
  • Sunday:9:30AM–4PM
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