Great organization. My sales rep, Max, was awesome to work with. He patiently answered my questions, made sure he understood what I was looking for, and helped me select the SeaDoo trailer that would meet my needs. Max and the entire staff I interacted with were friendly, professional, and knowledgeable. Couldnt ask for more, Im very satisfied!
I was at this dealership this past Saturday for the bike demo and my son and I met salesman Max Hes a keeper, friendly, knowledgeable, professional and a true peoples person. Wow factor from the staff, staring from the demo crew and all the staff inside, Absolutely recommend this dealership 5 stars, if I can give 100 stars I would.
I had the best experience at TPS Garner working with Will, Sarah, and Jared. Thank you for making my first purchase easy and exciting! I’ll be back! 🙂
I rode all the way from Rhode Island to pick up an awesome KTM 1290. Will and Sarah helped me throughout this whole process. I definitely recommend going in and asking for them!
My husband wanted to look at the Zeros (which are very tempting!) and while he chatted about the bikes with the helpful and knowledgeable sales guy (Mark, I think), I took the time to look at gear, since I wanted some better-fitting gloves. Athena was great in helping me pick out a nice ventilated armored pair that fit fantastically. Really nice folks with plenty of understanding and none of the standoffishness you sometimes get in bike shops. Thanks!
Eli, Thank You for my Go Kart! LOVE IT! Cant wait to get dirty so the wife can wash my muddy clothes hehehe...
Great staff. Friendly and helpful and knowledgeable. Will was excellent. Great communication and just fun to talk to and work with. Stop in and experience for yourself- you won’t be disappointed.
We went to look for a ATV. They were out of stock but we were told they had ones coming in the following Wednesday. We put down a deposit and waited for the call on the following Wednesday. Never got a call/update. Almost 2 weeks later we called and were told they were waiting on parts so they can assemble the ATV. What? They could not tell us a ETA on the parts or any information of when we might be able to get this ATV we put a deposit on. Long story short we got our money back and just got a brand new ATV today from another dealer. I wish there would have been better communication especially from a business with a good reputation.
Bought an F800 for a very good price and were very helpful and worked with you not against you. Salesman Will I was very helpful and friendly. Definitely will be buying from them again
I recently purchased my Can Am XXc 1000R renegade here ... What can I say ; awesome team and customer service off the chain. Especially (Dylan sales) & (Jared parts) these to went above & beyond.. Answered any questions I had and made sure we stayed hydrated.lol Ms Cathy was awesome as well... we talked about our Frenchie babies.In all this was a 2hour drive for me and was very pleasant experience.. I will be returning for next purchase and referring all family and friends to the Garnier location. YOU GUYS ROCK
I picked up my 2021 Goldwing Tour this morning from Team Powersports, Garner. My salesman, Will, was as good as I could ever ask for. Will is thoroughly knowledgeable and if he didn’t know the answer, he would go find out the correct answer. I’ve bought quite a number of motorcycles over the years and this experience was as good as it gets!!!! Motorcycle was ready on time and looked perfect.
Great place to do business. I have bought many toys in my life but never had anyone put in as much time with me as my salesman Max. He and the rest of the staff get an a plus by me. Buy their with confidence.
Will and Sarah were wonderful to work with! Everyone was friendly and helpful. I know our grandsons will love their new go cart!!
Very bad experience. We tried to apply for a four wheeler and it took over 72 hours for a response ( CAN SOMEONE EXPLAIN HOW COME IT TAKES THIS LONG? When people there also applied and got a response that same day?) and to tell me it did not go through. I am taking this personal. It sounds like they simply dont like Hispanic people. We have been here several times and they come up with different excuses to not sale us the 4 wheeler. I am very disgusted and I will so very much let all the people I know how bad of a customer service they have. I will NO LONGER come to this store. I am better off just purchasing it somewhere else.
I visited my closest Honda dealer which is Team Power Sports in Garner. A Ride Specialist, Will Deorio approached me as soon as I entered and offered assistance. I was interested in the Rebel model for casual riding and was unsure between the 300 and the 500. After discussion I decided on the 500. After a few weeks it was delivered and I took possession on July 1. Will is very knowledgeable and was very courteous to me during my impatient wait for the bike. I know he is an asset to TPS. Thank you Will.
I just purchased two Dirt Bikes from Team Powersports. Will Deorio (sales) and Cathy (finance) were very helpful. It was great to do business with a local company with such a professional, friendly staff
Excellent buying experience, great response to calls and text. Would definitely buy from Tps Garner again. Ask for Dylan👍
I had the best experience purchasing two go carts. Staff is super friendly and patient with my 3 kids. Definitely recommend you check them out!
Those guys are amazing. I went in yesterday to upgrade from my Yamaha V-star 250 in preparation for a trip to the mountains and I was well cared for.Will remembered me from my first purchase and from our short discussions at the motorcycle Sunday tours. He right away new what would fit my style better (6’2” 280 lbs) and directed me toward an awesome bike (Honda NC750X). He listened to my needs and accommodated for a great experience (always checking in with me as we were waiting on lenders for financing, nothing on their end that they control there).Nonetheless, at the end of the afternoon I drove away on a new motorcycle!Will be back, that’s for sure :-).
I Removed My Rear Motorcycle Tire. Took the Tire to This Location in the 10 AM Hour Friday Morning for a Simple Tire Replacement. The Service Personnel Stated that Theyd Get To It Next Month. They are Back Up. Just for a Simple Tire Replacement.... Ill Never Patronize This Location Ever Again. Personal Changes Are Need at that Location.Response to the Owners Response...I Appreciate the Response. Ive Been a Patron of Team Powersports of Garner, NC for Years. Ive Always Received Excellent Service and The Best Pricing on Motorcycle Tires in This Area. So It Was Very Disappointing and Unbelievable, Early in the Morning, That the Service Attendant Discouraged Me from Receiving Service at That Location.
Elias in sales was great. He walked me through options, different bikes and sizes and helped pick out the perfect bike for my needs
Enjoyed buying a UTV from Will! Thanks
Bought our 2019 Honda CBR 1000 and was helped by Will. He was really great about answering all of our questions and keeping us informed every step of the way. Highly recommend doing business with them.
Dylan and Sarah are the best. Very friendly and very knowledgeable. We are super happy with our purchase and experience.
Always a good experience hereGot to deal with will in sales and he was a great help in the purchase of my sons new 110.
I purchased a 2020 Can-Am RT Limited from Team Power Sports. Will was my sales person. He did an excellent job helping me with the purchase of this Can-Am long distance. I live 3 hours away and this was the best deal I could find, I’ve searched VA and NC. We drove it back home to Norfolk without any problems, it was smooth sailing. Shout out to Chris in finance for helping us as well. I strongly recommend Team Power Sports.
Just had a chain adjustment done. Service was super quick and fairly priced, and all the people working there were fun to chat with while I waited. Seems like an awesome place to buy a bike. Might have to come back for that Ducati scrambler they have outside 👀
Awesome customer service truly one of the most helpful shops I’ve visited in a while. Huge thanks to Will for being consistent and helpful throughout the entire process.
Will was great to deal with. He was very knowledgeable about UTVs and provided excellent customer service.
I had called Team Power sports about a Quad and within 2 weeks I had a call from Dylan Cochran telling me what I was looking for was in, and we set up an appointment. Him and everyone else there where supper friendly and welcoming soon as I walked in. Dylan gave me advice about riding as well as other tips. Super classy place
Will and Sarah were awesome. They made the process so easy start to finish. I will definitely be back to see them soon!
Seamless transaction, Max did a fantastic job. Looking forward to my next purchase
Best buying experience yet, Will and the great staff made it quick easy and simple buying my 2021 Honda pioneer 1000, this is my second experience with these guys and they are the best around
We bought a new 2021 RXT-X 300 from Team Powersports today and it was the best experience. Jocelyne made the buying process the easiest and we were in and out in no time. If I am in the need of anything in the future, I guarantee I will be back. Go buy and see her if she can get it, she will!! You will not be disappointed!
I’m grateful for the kindness and service of this Garner, NC location. I wish I could remember everyone’s name because they were ALL good to me. Jocelyn, Nathan, Church, Sarah, Dylan…the folks who help with helmet purchase (I bought my helmet in-store…the lady’s name starts with a ‘M’) Anyway, THEY ALL ROCK! Thanks so much!
Great experience with Will! He was awesome to work with! So was everyone else! Would definitely buy from there again!
Had a awesome experience traded my bike for a brand new bike price was defently in reason and my sales associate max was on point and very quick toget answers I had!! Ill be back someday for 1000cc
Had a great experience buying a Cam Am outlander 570. Everyone was helpful. Special thanks to Elias my sale person. Great to work with.
I bought a 2020 ZH2 last month and the experience was beyond frustrating. It took two trips to the dealership due to complications on their end. Each round trip was 4 hours and then waited at the dealership for multiple hours each time. None the less I wanted the bike and was willing to pay the 15K+ price tag. However, the dealership refused to allow me to take it for a test ride.. So, I had to purchase the bike without knowing if I even enjoyed the ergonomics of the bike. Following the purchase of the bike, I began to running into problems. Stalling after startup, engine noise, chugging, and finally today I walked out of work to find a puddle of oil under the bike. After some research, I discovered the problem was the oil level. Keep in mind the dealership did a complete service before the bike left the dealership. (To include oil change) So, I tipped the bike up and looked at the sight glass on the side of the motor. The oil coved the entire sight glass, and the full marks are at the halfway point on the glass. The simplicity of filling a bike with oil to the proper level is the most basic skill. Who knows the damage that has been done to the motor from driving with over a quart of oil overfilled. Regardless of my buying experience, I would warn customers of their mechanics. The last thing anyone wants is to do is buy an expensive toy for it to be messed up by a basic mechanic job. I will say that my sales guy was great but the was the only good thing about this experience.
Very nice to work with and very efficient. Thanks Will for the great customer service.
As always Elias Adams at Team powersports in Garner was awesome to work I have bought two bikes from him already. I recommend if youre in the market for a Motorcycle, ATV or anything atTeam Powersports go see Elias Adama he will take care of you.
Eli was professional, knowledgeable, and listened to my needs to get me in the best bike for my budget.
Had a excellent experience at tps with Dylan very kind and genuine salesman’s who helped me get my boots on a 2021 outlander xmr. Very pleased with the service provided. Thanks Dylan!
Thanks Will for all your help! Kids love their new wheels! Great and speedy service from the team all around!
If your looking for a bike go to team powersports in garner an ask for will .just picked up a crf 125 an the service was excellent. thankyou will an the whole team at team powersports.
Great place. Very professional. Courteous. Nice bikes.
Thank you team powersports for everything!! a special thank you to Elias, for being such a great seller and knowing what he does, he’s such a great communicator:) left so happy, will be coming back soon.
It was an amazing experience all around! Eli is a wonderful young man who answered all my noob questions and really gave me helpful info that put me on the bike I bought. It took 6 months for me to finally reach out to Eli again for the final purchase and he was as helpful and gracious as the 1st time we spoke. He helped me secure a great deal and is an all around awesome guy! Thanks again for all the help from Eli, to all the other staff I spoke with. Bike sales isnt just a job to these folks, its a lifestyle and you can tell by their enthusiasm for you as a customer and after the sale. They care and did right by me. Fast, friendly and all around great people!
Great place to purchase from. After getting the run around from another dealership for two weeks I was finally able to get my new Wolverine Rmax with the help of DylanC at Team Powersports. They are great to deal with and have a nice selection of rides and equipment. I have 2 other Yamaha dealers closer to me than them but this will be my go to dealership from now on.
What a wonderful place to buy an Atv from. I was greeted with the best hospitality and experience. My salesman was awesome ! All the staff was amazing too. I will refer anyone I know you! Thanks to the sales account lady who was a delight to talk to..
My salesman Will was a pleasure to work with and I would highly recommend you calling him next time you are interested in purchasing a bike, quad, or utv.
Needed a new battery for a Honda Ruckus scooter so I figured I would give the local Honda dealer a try. They had one in stock, I picked it up Friday and installed it. It was so dead it wouldnt even light up the tail light on the scooter, a meter across the battery under load showed 8v. No problem, Ill just put it on the charger overnight and be ready to go in the morning. 12 hours later, I try to fire the scooter up... nothing. I move the battery to the bench and try to run a 12v load on it... drops to 8v immediately. Battery looks bad.I take it back that day, explained what I was seeing and they said store policy is that we have to test it first. Cool, because I think its bad and I want to make sure Im not crazy and cant test a battery.Their tester shows 6v. They dont agree its bad, just that it needs to be charged. I explained how I already charged it for 12 hours and ask them to swap me for a new one.Store policy is that they have to charge it and then I have to try again and then there is something about the warranty, etc. Its 3pm on Saturday so they cant charge it and Ill have to come back Monday or something and pick it up, then try it, then come back.Then of course there is the warranty thing, no mention of just swapping the defective battery out and letting me be on my way. That would make 4 trips to the dealer, and its not all that close to my house. My time isnt that valuable, but my not being frustrated by hours of driving around is.I left.Then i came back, and left the battery because I didnt want to have to dispose of it myself. (of course now I realize I have to take the old dead one in to recycle anyway).I went to another store on my way home, grabbed a battery (that they tested and showed me wsa good), dropped it in the scoot and it fired right up. Done.Lessons learned.... make a shop test the battery in front of you before you buy, or... buy online from a merchant who will do exchanges. Shop local sounds nice, until you have to deal with this nonsense.
I like how they took my review down. Hmmmm seems like some are following the Cooper/Biden playbook
Great service ..Will in sales department went above n beyond definitely will get more toys from there in future..
Amazing staff and purchasing experience. Special call out to Jared, Sarah and Nathan for the service. They were professional, informative and in helpful. Will definitely recommend.P.S: bought Kawasaki z900rs
They failed my road bike for a leaky fork seal and told me it would cost about 4oo dollars to fix . They are out for your Money take your business else ware
These people are great to deal with just got my 2021 grizzly 700 from them the salesman Eli was great to deal with even helped load up the fourwheeler the rest of the staff friendly and gave us great info on break in and servicing the ATV if I ever need another one Ill call these people first thanks for the help
Will and Chris showed me the Can Am Ryker while I was looking for a smaller Bike and decided the Ryker would work best! Closed the deal in no time, easy process! Cathy in finance was awesome to work with as well! Thanks Will for your great salesmanship,
Will not work on anything older than 2011. What a joke.
Five Stars (in capital letters) to Team POWERSPORTS of Garner, NC. You’ll find knowledgeable, professional, and friendly staff at this establishment. My salesperson, Dylan Cochran, was fantastic throughout the purchase of my 2022 Grom. This bike is revamped for 2022 and had to be pre-ordered...Dylan kept in contact with me throughout my wait. When the Grom arrived, Dylan—and the rest of the team—took as much time as I needed to go over pertinent information. When I’m looking for another fun mobile, safety equipment, mechanical service, or just information, It’ll be time to make another trip to Team POWERSPORTS of Garner.
Awesome experience here purchasing my first bike! Everyone was very friendly and good to talk to. Great selection of bikes and lots of graphic helmets, gear, and such to choose from. Well organized buying procedure and was interesting to go through the process. Big thanks to Jared, Macy, Cathy, Mu, Dillon, and Chris. Jared is very knowledgeable and helpful; any questions I had, he answered and provided great information. Macy was very helpful in looking up a bike cover and some pieces for a phone holder. Cathy went through with me thoroughly about the payments and such, shared some cool info about events. Mu showed me a spot to rest my heel and went through cc info and the back seat compartment. Dillon went through the maintenance info and specifics of keeping the chain lubricated, tire pressure and having the valve changed/adjusted. Chris helped run some paperwork and looked over my info. I really enjoyed the experience and definitely recommend Team Powersports in Garner. I appreciate all the help from yall and thanks again for the great experience!
On the first 75 degree day after a long winter I was invited to ride with my buddies last minute. I called Team Power-sports and they had a tire in stock and jumped right on the job to get me on the road. Nathen in the service department really pulled through for me!! The mechanic was courteous and on point!! These guys have my business for life. I can thank you enough Team Power Sports!!!!
Bike inspection. Greeted at the door and very quick in and out. Parts department attentive as well.
I dont really believe in or give five star reviews but heres an earned exception. A chance visit while my girl dropped me to look around so I didnt complain about going to get our to go food order.Dylan came over and just hung out. When my girl pulled up he asked me and then us to sit on an Africa Twin Adventure Sports. WOW a bike that fits a tall guy. My fave passenger loved it. Researched it, did some comparing and Dylan and Sarah made a point of beating all comers from many states around.During my search they stayed in email contact.Its awesome and in the driveway.A good experience. Thanks Dylan Sarah and the clean up batter in the business office Cathy.
Will was a great sale rep thanks
I recently bought a ski from teampowersports and let me tell you the customer service was phenomenal! Will was my sales person and I could not have asked for a better sales man. The process was quick and easy.
Went in to check out an atv - was still in the crate but Will took me over to check it out anyway. I ended up bringing in 2 atvs as a trade and buying a new kodiak. Thanks to Will and Sarah for being straightforward and super chill to deal with. I’ll be buying more from them soon.
Will Deorio Was The Greatest Salesman! Very Knowledgeable and the entire Staff was Unbelievably Friendly. Next bike will be from them!
Bad experinece worst servue very good on fees after price
My sales rep was will and sarah were motivated careing and professional in eveyway will even put my bike inside because it started to rain now that is customer service deication to there work and customers i am truly happy thank you guys
Jackson with the sales team was very nice but unfortunately the company uses shady car sales practices charging lots of unnecessary dealer fees. My particular scenario was a brand new atv purchase via cash and they wanted over $1300 in doc fees, freight fees, and assembly fees when paying full MSRP. Ended up calling another dealer for exact same atv for same MSRP price + tax and no fees saving over $1300. Hopefully this will save someone else 2hrs and their hard earned money, lesson learned you now have to always call ahead and get out the door cost.
My husband and I bought a Honda Metropolitan and a Honda Rukus on June 10 2012Our sales guy was Elias Adams. Fantastic sales guy..answered all our questions
I just bought my second bike within 2 weeks I absolutely love there customer service from beginning to end especially will you rock
Great motorcycles at descent prices, employee was very knowledgeable and helpful
Wonderful customer service, just got my lowered seat directly from Yamaha! Quick, easy, and professional. Got my seat faster than ordering online.
We had an excellent experience with the service of our 2014 Can Am Maverick. Called to setup an appointment, spoke with Dillon who took down our needs and contact details. Very professional. Check in was quick and their follow up through the service was fantastic. Needed help dialing in our shocks, which they took care of. Pick up was quick and painless, with the tech spending time discussing his work, details and advice. Thank you!
Kudos to the team at Team PowerSports! these guys really rocked it & I appreciate all the time that Will (Sales) & Chris (Sales Mgmt) took with me to make the deal right. Im also very impressed how they handled a couple body panel issues that were scratched.. After all this, they have my buiz for years to come.
Really enjoyed the experience at Team powersport’s. My wife is really happy with the Ryker 900
Will was on point and very helpful! Thanks
Big props to Dylan Cochran and the crew at Team Powersports. The service and professionalism here is unparalleled. They made my purchase of a 2021 MT-10 seamless. Great crew to have in your garage!
Respect, honesty and hard work, from Nathan the salesman to the sales manager and the finance manager. I was treated with respect and courtesy. They were very patient with me and never to busy to answer my questions. They knew I wanted to get the MT-09 Yamaha and they took a newer bike in our trade with no hassles. They worked very hard in finance to put it together as well and the sales manager was friendly to deal with while working out the numbers. The service department was nice and very informative during the new bike walk around. Most of all they have a lot of cool toys and accessories as well as clothing. They pretty much have something for everyone. In a society where customer service has taken a distant second, this place is an exception. They represented Yamaha very well and did them proud today. They even had demo bikes which was a big plug when making a purchase and making sure your getting the right bike for you. Clean dealership, friendly staff and plenty of selection backed by a sizeable service department. Thank You :)
Had a great experience buying my new bike from Teammotorsports in Gardner and shout out to my sales person Guy for doing a great job.
Great staff and awesome experience purchasing my RMax! I had the privilege of working with Jocelyne and Sarah and definitely would recommend to a friend and definitely will go back for my next purchase!
It was my first time I’ve ever been in a dealership looking to buy, if you ever go to team power sports in garner make sure you talk to Jared Tucker and Sarah, they will have plenty of laughs and get you a deal you’re looking for that can fit your budget. All in all I had a great experience and I’m saddened having to give up my k6 GSXR 600 but I’m absolutely in love with my new Ninja 1000. Again thanks to Jared, Sarah, and can’t forget Kathy as well to help finalize my dream bike.
Great buying experience. Wanted to buy a motorcycle from a dealer I could also trust for maintenance and repairs. Thanks for the help walking thru equipment and for quick follow up - Elias and Macy
The guy that help me get my Honda 1300 street cruiser was totally awesome thank u so much will for all ur help brother ur the best and i cant forget about chris ur the man thanks for everything im enjoying my bike
Was in the shop, just browsing, Eli was awesome.....very helpful & super friendly...shout out to Eli...thank u
Any good repair shop is always busy, especially at the beginning of the riding season.I brought my Yamaha in for service. Nathan and Dillon were great. Professional, polite, and honest. My cycle had an electrical issue which they were able to diagnose and fix for less than they estimated.I am a happy customer and will recommend the service department to others.
Picked up a dual sport today. Had a great experience, Elias, Sarah and Chris were very welcoming and friendly to talk to. Elias made the whole process quick and painless. I would definitely recommend buying a bike from them.
After returning from a m/c tour of New England, my wifes trike needed some work prior to participating in a m/c safety course the following weekend. And, my trike needed an oil change. Nathan (service manage) helped to schedule the necessary work for both trikes such that after having dropped off my wifes trike, I could ride mine in & drive hers home ... later picking my trike up. Same day service; 2 trikes ... coordinating appointment times ... thats pretty convenient! Thanks to the folks at TPS.
I want to start out by acknowledging the pros. My husband purchased a raptor from here (awesome!), brand new in 2018 & has had several dealings with this location. The work has been phenomenal & the turn around time is amazing, but my complaint is the horrible customer service. Every single time that we visit this location, FOR ANYTHING - we aren’t greeted & a sales rep doesn’t pay us any of attention. However, guests who walk in behind us or while we are there are instantly greeted. This has happened on numerous occasions, until they realize that we have the money to purchase whatever we want, LEGALLY.I don’t want to pull the race card, but it’s hard to not notice that everyone else that they greet isn’t a minority. It definitely makes me want to take my business elsewhere b/c I’m tired of having to prove that I’m worthy of the same service!!!
Dylan, Chris, and Sarah were all amazing. Dylan was very patient and helpful. Sarah....well she is amazing! She demonstrates, exceptionally well, that women can be smart and educated motorcycle enthusiast. Chris gave me such an awesome deal that I drove 5 hours round trip. Thanks for making this experience great!