I go here often to shop not crowded at all and they offer help when they not busy never had a problem here

People working on the pharmacy are useless.Got there half hour before 6:00, they were incredibly slow to help the people in line.When they finally got to me, the woman had no idea how to help me, she said someone was going to help me but I was completely ignored, they were passing other people until I spoke up, another woman finally came there only to tell me it was past 6:00 and she wasnt going to help me, if they knew how to do their jobs it wouldnt have been past 6:00.Not going back to this CVS, sad to think they probably do the same thing to people in serious need of their medicine.

The pharmacist who was giving the vaccines, he went by G, was very nice and prompt even with how busy they were.

This place is terrible. I am a veteran and they lost my paper from the VA. I had to pay. Thank goodness it wasnt expensive.One star is too generous. Avoid this CVS!

I went for the first of my vaccine shots today and the service was excellent. The staff was friendly and responded quickly to what was needed.

Sitting here waiting on flu shot appointment 2pm was here 1:56 it is 2:10 got to go to work just waiting while management is talking loud about reviews. Hope he see this so I can go to work.

Definitely don’t recommend this location. Manager is super rude. Doesn’t like couponers that’s for sure even if following rules. Was told he hoped I never returned to the store. Like wow!!!! If I could give 0 stars I would.

I do not recommend this location to anyone in the area. They have the worst pharmacy staff I have ever dealt with. They take forever on refills and are very rude.

Consistently give great discounts with their card. And you dont have to carry the card, just know your phone number

I called this pharmacy to see if they had my meds ready and the staff said that they were ready for pick up. I went to the pharmacy and my meds weren’t ready yet and that I had to wait another 10-15 mins. Horrible service!

Horrible service! I dropped of my prescription at 10:30 am and was told it would be ready in 2hrs! I checked my phone 6-8 hrs later and still says processing and they do not answer their phones. I went against my better judgement coming here! Go to the spring valley location

One star but really 0. Not a coupon friendly store, I’m sure CVS advertises couponing because it attracts customers so I don’t see why they advertise but employees treat you like you’re stealing when you try using them. Also they rarely ever attach the yellow stickers with the new weekly sales prices. The employees are not very attentive they’re always minding their business on their phones..too bad that not all the CVS have the same quality service. Wylie and Richardson CVS’s in general, have way better service. Example: they ask if you need help all the time and also make you feel like they’re there to help.

Terrible Pharmacy Staff! Not friendly and they dont care to help the Customers. My mother is a senior Citizen and was treated poorly and insignificant. She had a bad experience there. She will never go back.

Great selection of snacks with a bargain!

Other than feeling uncomfortable being the only one there watching two attendants do stuff for 15 min.Finally someone asked are you dropping off I gave her the paper, proceed back to silence for another 5 min before asking. How long will it take? 45-1 hourIf you guys arnt interested in having customers please place a sign out front, that way we can find a local pharmacy that can hold a conversation and at least act like they care.

The pharmacy always takes forever on my meds. I tried to get record of my cost of meds and they gave me the wrong paper work I needed this for my insurance it was inconvenient to drive back and forth. They every always rushing you out and never trying to attend someone correctly and in a good manner

I can say this place seems to have cleaned up its act. There are more employees at the pharmacy now and much more competent and helpful. Prescriptions are filled much faster and drive through is no longer closed at random times

Very rude and disrespectful people. Very bad attitude and very slow services. Not recommended at all.

Fantastic customer service! I am not at liberty to share details but staff intervened and helped me when I was in a time of crisis. Truly grateful!

How tf do u work at cvs and don’t know how to use apple pay ? employee watched me struggle and got an attitude. smh

Very bad service the lady from yesterday had a nasty attitude I gave them my number to text me whenever my medicine is ready never did. She told me one of medicines was going to cost me money. Today I came in to get my order some other lady was there she was so nice and polite but she told me that I didn’t had to pay for no medicine? Smh.

The pharmacy its really busy, but the young male pharmacist, I think his name is Job and he made sure my accommodations were perfect and fast. He is very friendly! I appreciate it his help.

Excellent neighborhood store. Workers are friendly and the pharmacy women are very professional an always really nice everytime I interact with them. Appreciate all the hard work they put in my neighborhood. Thanks and much love! 💙

Horrible. Highly recommend that NO ONE goes to this location. Staff is very rude and they will speak Spanish about you right in your face.

This Pharmacy has always been helpful in managing my family prescriptions.

Wow I don’t think I’ve ever been treated this bad by a pharmacy before. Very rude. Will be transferring Rx’s to another CVS. Never had an issue until recently.

The inside of this CVS has been completely redone. Its looks much better now and they stock is plentiful.

The young lady today I think Sylvia is her name was very helpful in filling my prescription needs will definitely be returning because of her.

A total waste of time

Yea so I used to love this store but recently me and my friend were accused of stealing when we have never stolen from that place in our lives, I was never kicked out until recently, the same lady saw me before and never kicked me out, I did absolutely nothing and neither did my friend, I will be going back and talking to a manager, I shouldnt be kicked out for no reason.

They always fill rxs as quickly as possible. Always helpful when I have questions or problems with insurance.

I am a regular at this store for years. But what I experienced today was well out of the best customer service practice CVS promotes.I was inside at the front pick up pharmacy area to get some help on my prescriptions.The time was around 1:30 pm and there were three associates(one of whom I later found out to be a supervisor) .By the time I was there I recall all three of them were on the phone probably, I presume helping other customers. I stood in their sight trying to get some attention, a couple of steps back and forth to give some slack to them and yet still kept trying my presence noticeable. I was waiting probably more than five to six minutes(probably even more) like this and no one gave me a note to at least make me feel that they would be coming to help.Finally I begun to raise my hand and wave to get attention and the Supervisor behind the front shelf,still on the phone,seemed to react asking me my date of birth. That may be customary in normal circumstances.However,she didnt even dare to acknowledge my unattended presence,any courtesy of greetings or so, and didnt even ask what help do I need.I reminded her that I was waiting for so much minutes and asked if this is how CVS Customer Service is all about. In a way that seemed odd,she tried to ignore my comments and kept asking me last name and date of birth,and just at last asking what help do I need in a manner of bored or dont care attitude.I tried to bring to her attention that I am a regular to this store and never had I seen such poor service,disrespect and sense of unwelcome move.I left the store after explaining why I was there,though the prescription I was supposed to pick up was not yet available from the doctor,per what this Supervisor told me.I wrote this review because I felt appalled by what I saw and CVSs reputation is definitely at stake? Let alone in the service of Health and Medicine,I presume it would be highly questionable if customers get such cold and rude experience for what they pay!Thanks

They have never disappointed me with their service.

I remember when this CVS opened and it was clean and the staff was friendly. Now they are a filthy store with a rude staff.

I felt the pharmacist profiled me as a prescription drug abuser because of my appearance ( tattoos, partially shaved head). My doctor prescribed me 15 valium & 15 tylenol 3 for emergencies due to my back injury that is causing severe sciatica. I gave her my other prescriptions (baclofen, neurontin, naproxen) to work out a schedule.She asked me why I was prescribed valium because its for anxiety. I told her my doctor said its the best skeletal muscle relaxer for my problems and to only use occasionally at night if needed, with the tylenol 3.I even googled it and sure enough it is the best muscle relaxer for my issue.Then, when I got home the prescription bottle even says to treat anxiety and muscle spasms.How does a pharmacist not know this even when it states it on the bottle itself??I will never go here again.Kroger doesnt have a drive thru for my back issues but, id rather walk in there & recieve top notch service.

Every time I come to purchase here and I need to use the restroom, they always say they havent found the key they had to order another... What a lame excuse. They should put a sign saying employees only.

This store is filthy. I went here to get a prescription illed as CVS was the cheapest. There was blown trash all around the front entrance. The tile floor looked like it hadnt been moped in years. The carpet had trash all over it, who knows when it was vacuumed last. There was blown trash up against the pharmacy counter. It is apparent that the store manager nor any of the employees take any pride in this store. The City of Garland should stop by this filthy store. It is an eyesore and something you would see in a ghetto. I will never shop at this store again. Why would i want a prescription from here when the pharmacy is in such a filthy condition. Ill go to Kroger or Walmart.

Not much selection of products. I only go to their pharmacy if no other choice. The service of pharm staff was terrible, very rude and condescending. Acted like I was trying to fake a prescription the day my husband went home from the hospital after a surgery (full open, cut from groin to neck). He was in pain, staff refused to fill out script. He had to wait untill next day for pain relief. We used the hospitals pharmacy the next day with no problems.The last time i was there had to go to the bathroom. It was filthy. TP all over the flooor, grime on the walls, and a transient woman tweaked out trying to wash up in the sink. Gross.

The pharmacy lady telling my I cant bring my dog when I done it plenty of time. Asked her it would be nice to put a sign up infront of the door and she said she dont have to that its common sense???

FRAUD!!! NOTHING BUT A JOKE HERE. PEOPLE ARE CALLING SCRIPTS UNDER OTHER PEOPLES NAME. TECH DOESNT KNOW HOW TO VERIFY NAME AND DATE OF BIRTH. UNPROSSIONAL!!!

Pharmacy staff are always very rude everytime I call. I will be transferring my prescriptions to a different pharmacy.

Pharm and staff is good. Could be cleaner.

Sux... I know i shulda gone to kroger pharmacy.. Been waitin n da drive thru for 20 min and i have two cars n front.... If its a complicated order send dem the f inside to get off!!! Ugh suckers

I dont think they could be more rude or slow. They told me my prescription would be ready in 30 minutes an hour and a half later they ask for my insurance card.

Drive thru has been down for a month.

STAFF ARE GREAT, BUT THE STORE IS DIRTY OR THE TRASH OUTSIDE IS OVER FLOWING EVERY TIME I GO IN

This store has the worst pharmacy hours of any store

Emergency refills available

3 hours for prescription

The store manager is rude, rude ... one day I asked him something and he said I dont know ... 🤦🏻‍♀️ I told him I thought you knew, its supposed, thats why I asked him, and he turned his back on me Then he said other things, but I turned around and just as he ignored me, I left him talking to himself. A friend had already told me about this gentleman how rude and arrogant he is, and I already saw it! And not just that, several other things that have happened, ... 😡 a star is a lot 👎

They almost always lack a medication they tell you that one day and they do not contact you again, do not play with our health, I am upset, they did not contact me to see that they had it ready, I had to endure without my medicine. Today they have the desence to give it to me, 4 days have passed without it and it was that I had to take it to the truth

Very bad service in the pharmacy December 2019, the ones in the pharmacy are not friendly at all and the very mocking manayer, I do not ask for medicine again in this place

Very kind