How would you feel driving off the lot with a damaged vehicle that was sold as brand new? Three mins after signing the paperwork the deal was good until I get the keys to my car and did my final walk through to observe my new vehicle to find out at some point from leaving the truck to parking it out front my selected 2022 Telluride was damaged. There was a scratch, chips and scuffs all on the driver side. We were told we could file under our warranty even though the damage did not occur in our possession. The only solution offered was for me to file a claim under warranty let us repair it or cancel the deal. As a customer, the take it or leave it mentality seals the deal for me. I would think they would show some kind of ownership of the issue and appreciation to the customers time and money that was spent to show good faith in the business deal that was just made and for the future. Once they had the deal made they were done and its on to the next. With no initiative to make things right for the transgression. Now dont get me wrong the rest of the transaction was good or salesperson Magic was great. The higher ups, I wont name names, made this deal turn sour when they said this is all were going to do(make claim) the vehicle will be sold tomorrow its not a big deal take it or leave it. there was no accountability for the damage that was made by a serra employee. or any initiative to keep the business deal that was made.The general manager was rude, disrespectful, and showed no empathy for the customer. He interrupted my wife and me, got loud with my wife, and showed no sense of How can I make this right? It was only after my wife stated we would return the vehicle and I discussed the good faith we expected, did the general manager have solutions. We will never do business with with ANY Serra Automotive Group dealership again.

It was a very nice place. Everyone was nice and helpful. I will be bringing my kia back. They even washed the car. I will tell everyone to come here.

We went to take a look at whether a mid-size truck or a full size truck would suit our needs best. When a friendly, personable young man named Michael Guthrie walked up and introduced himself we started talking about what we were looking for. He listened, asked some very intuitive questions and after listening to our answers - asked us if we would like something to drink or eat while he went to find vehicles that would meet the criteria he had gleaned from the answers we gave to his questions. About twenty minutes later (which, honestly seemed like forever), he came back to us and asked us to follow him outside. We walk outside and he had two vehicles waiting for us - a 2020 Toyota SR5 Tacoma and a 2019 Toyota Tundra. After looking at the cabin size difference between the two, we decided on the larger of the two and sat down to work out the particulars. When we first started, we were so far apart I really was not optimistic about us coming to an agreement. But, after a lot of negotiating, with work from Michael and management, we finally got the truck I wanted.I would definitely recommend you go in and be honest with whomever you work with. But if you find Michael helping you, I am sure you will agree - he really is a nice, knowledgeable young man that will do whatever is necessary to try and get you the vehicle you are wanting at the price you can afford.

We went there to see their Telluride and unfortunately they didnt have any to show us, so that was a bust. Kind of a big let down as the other car we might have been interested in was a Sorento until we found out it was only a 4 cylinder. After finding that out we left very disappointed. The salesperson was very knowledgeable but was unable to overcome the lack of inventory.

We love our experience with Serra Gardendale Kia. They worked really hard to get us a great deal. Our salesman, Michael Gutherie was amazing and so helpful with us picking out a car for our 16 year old daughter. He knew that her safety was our top concern. We did have to wait a while for the car to be detailed but that was not Michaels fault. And, we noticed the car had spots all around it from the cleaner so it was not detailed properly. Other than that, we are extremely happy with using them and recommend it. Ask for Michael, you wont be disappointed. He was very entertaining and was so patient with me trying to decide.

BEWARE !! Don’t buy from Gardendale Kia. - This might happen to you too, or God-forbid to one of your children. The tire in this photo is what these guys sent me away in. Granted, it was a used truck, but there is a certain level of trust that you customers should be able to have in what’s considered a reputable auto dealer. However, with this location, all that matters is apparently what can be (or can’t be) seen at face value. I insisted that a replacement tire be replaced at the time of purchase, as this one was the only oddball of the set. And although there appeared to be sufficient tread, it was at least a red flag that there was only one tire that didn’t match. And sure enough, just a few days after driving off the lot, this tire exploded while driving down the highway. There was nothing hit or driven over by any means. There was also significant damage to other parts of the truck from the shrapnel after the burst - of which Serra Gardendale Kia refused to take any responsibility for. Thank God this wasn’t a vehicle that I had put one of my children in and could have easily caused a serious accident. This wasn’t a matter of who is “legally” responsible. This was a simple matter of standing behind the product that you are selling to the public and ultimately doing the right thing. I’m not sure if this is the collective attitude and integrity of Kia in general, or if it’s just this location. Either way, I plan to dig deeper and find that out. Take my advice for what it’s worth, but I suggest you buy from a dealer with a little more moral integrity than Serra Kia of Gardendale.

Friendly sales people they treat everyone like family u,great deals on cars.its serra kia gardendale. I love them

We got our Kia soul on Aug. 20, was promised a 10 day pay off on our trade in. As of September 21st it has not been paid . After MANY phone calls and much frustration we were finally promised the pay off would be over night today... We will see.I will never go back to Gardendale Kia for anything, nor refer anyone. The sales people were great, its in the accounting department that needs to do some major housekeeping!!!

Great customer service!! I really appreciate the COVID Safety precautions. Thanks for the hospitality of the free coffee, bottled water and popcorn. The popcorn was burnt smelling, but the coffee from the Kureg was good. I really appreciate the customer service from Joey, if I remember correctly. They said it would take 2 days to finish it and gave me a vehicle to drive. Although, I had just filled my tank up and the loaner had under half a tank of gas, but it was okay, as long as my baby gets fixed. Thanks for all your help!!! ☺

I like Serra Kia Garden dale, I have purchased 2 cars from them, and I always have my car serviced there. I appreciate the free car wash. Customer service is good, I appreciate the waiting area as well

Michael G. was amazing!!!! He listened to my difficult situation and was able put me in something better than I wanted to be in, in the first place! I will continue to use Kia in Gardendale for any future vehicle purchases. Thanks for the amazing car!

My vehicle arrived at Kia Monday morning before they opened. It’s now Thursday and all I still know is that my vehicle is in line to be evaluated. After the service department opened on Monday we were informed that it was in line and we should get a call or email by the next day. Called Tuesday and left a message with no return call or email. I guess I will know something one day.

They sold me a used 2018 truck with a bad battery. I just got this truck a couple of days ago, the sales manager by the name of Andy assured me that the truck was in good condition and now I’m stranded on the freeway because the truck isn’t working. I called the dealership and the sales manager had the audacity to tell me that, that’s what happens when you buy used cars from THIS dealership. Never in my life have I been so angry at a dealership and furthermore the experience they have given me. I wouldn’t recommend them to my worse enemy as they are selling used lemons at their dealership at brand new car prices!!!!!!!!

Went to Gardendale Kia for my third Kia purchase. Andrew the store manager assured me that he could get me in and out in a timely manner. I only came for a vehicle appraisal. Not only were they fast and friendly but I got in and out in no time. Go see Andrew! I got my car too!

DO NOT BUY A CAR FROM HERE!!!!!! The finance department is rude and very disrespectful I have seen and heard them say and do somethings that is very disrespectful. They to much focusing on talking about people and there credit score or how someone is living. The service department is just super slow and confuse. The whole place is unorganized. They gave me a car with a bad battery that they didnt want to replace. Then they wrote my information all wrong so now they all pointing figures at each other. They was suppose to fix the problem a month ago and I called yesterday since I havent heard from them in a moth and still nothing . So I call back today ones again nothing. The salesman I had was amazing. All the sales people are awesome but everyone is rude and disrespectful. The person I am I dont mind making a scene. This place is just all out of walk.

The sales process was fine. Its the service department that I have a problem with. The warranty is the biggest benefit to buying a new car, and getting any appointment with them is next to impossible. I tried multiple times through the UVO app (Kias app that is designed for this sort of thing) which told me I would receive a call within 24 hours. I never did despite multiple attempts.I then call up there and am told that despite the major engine problem with my new vehicle that it will be more than a month until someone can see me. No other solutions were offered up. The operator transferred me to the service department and all I got was a voicemail. To date, I have not received a call back. Take your money elsewhere. I was able to go through a different dealership altogether to get a service appointment.I cannot stress enough how big of a mistake buying a car from these people was.

The best car purchase experience that I have ever had! We live in Florida and after weeks of visiting car dealerships and looking online, my daughter found what she wanted 6 hours away at Serra Gardendale Kia in Alabama. I started the process on line with Andrew, made the drive, was greeted by Bobby, who introduced us to his wife Christie that handled the purchase. I felt like I was dealing with friends, the process was quick and easy. I definitely recommend this dealership, they have a great team and I have a happy daughter!

Very nice people to do with. The people really know what theyre doing when they want to sell cars. Would definitely recommend other people to come to them To buy a car

To be honest, the only reason I went to the Serra Gardendale Kia dealership was to see the rep Christie Taylor. I’ve had friends and family sing praises about her customer service and ethics. So I had to see myself. And words really cannot describe the attention to detail Christie gave my wife and I. She was knowledgeable about ever vehicle on the lot. After listening to what we needed and showing us a few cars she directed us to the perfect vehicle! This will not be my last time working with Mrs. Christie Taylor and Serra Gardendale Kia!

Worst experience Ive ever had. Was told I was approved for a escalade and then they tried to put me in an old beat up Lincoln with scratches and paint coming off of it. I wouldnt recommend them to nobody. I was told that they would do that,get me approved for one car and try and sale me the vehicle they want to get off their lot. Not me, youre not going to spend my money they way you want. NEGATIVE 5 STAR RATING FOR ME. DONT GO THERE!!!!!!

Absolute garbage! We bought our 2020 Kia Soul from Serra Kia Gardendale last year before the pandemic and lockdown started. Out of that time we had our car in the shop MORE than on the road. It was cheaply made and has already had a recall on it. It was in the shop for 3 MONTHS while still paying a car payment and never reimbursed for that time. Here we are AGAIN in the shop because my AC went out and I was told on the phone that AFTER I made my appointment that “people have it worse than I do” because my AC was out! That has NOTHING to do with anything! All I wanted was to get my car fixed! They also told me that my AC went out because the hose was wearing out, IT SHOULDN’T BE WORN OUT IT IS A BRAND NEW CAR! I was also told since the car is “damaged” through my fault that it is NOT under warranty. Well if Kia didn’t make cheaply made cars then I wouldn’t be in this situation! Also the 2 men that they have working their service desk are sexist! I called them back because I received a missed call from them and they told me that they already had my husband on the phone and I told them, “Well whatever you are telling him, you can go ahead and already tell me.” And then instantly HUNG UP! They called me back AGAIN and said, “ Oh I’m sorry I meant to call your husband.” And HUNG UP ON ME AGAIN. Absolutely unprofessional and trash cars. DO NOT RECOMMEND!

Drove 4 1/2 hours to buy a truck. Everyone was very friendly and helpful. There were no surprises the price was as discussed over thePhone. I would buy a vehicle from this dealership again.

Went in just to look at some things and Michael in sales made me feel so comfortable and at home! Super knowledgeable and super cool! Though I didn’t buy anything I know where to go for my next new car! Great service and great people!

Hands down the easiest, fastest process of purchasing a new vehicle I have ever experienced. The staff were friendly and knowledgeable on inventory as well as finding the perfect ride for me. Specifically Michael G in sales! This man knows his stuff and made the traditional hassle of car shopping a breeze! Thanks again Mike, you will continue to get my business for years to come.

Had a great experience with Serra Kia. Yezan was a great help and so was Andrew Johnson. I’ve had many experiences with dealerships and those two certainly weren’t beating around the bush. Even drove 3 hours to purchase a car from them.Love my ‘21 Forte GT.

They went out of way to make sale for my daughter to get a new car we are very happy.great floks.

Very professional woman. She goes out her way to make sure her customers are satisfied and have gotten the best deal.. I highly recommend her.. She promises good; but deliver the best ❤️Christie Taylor’s, you rock Queen.. keep blessing people like me.. it’s your ministry

Michael Guthrie was super helpful during my experience at Serra Kia. He was extremely knowledgeable and help me find exactly what I was looking for. I referred him to all of my friends and family and would trust him with any of mine and my loved ones auto needs. If you’re looking for someone who will shoot you straight, give you a good deal and make you feel like he actually cares go see my guy Michael Guthrie. You won’t regret it.

Christie Taylor is absolute the greatest car saleswoman in Alabama! She made sure that not only I got what I was looking for and on a great interest rate! Every other car salesman was just trying to make a deal but Mrs Christie was making everything family oriented and is a new found friend! Thank you again for putting me in my brand new Kia!

Too bad I cant give them less than a star. They showed pictures of a really nice vehicle. Drove over an hour to see a wrecked mess! On top of that, the guy was on the verge of rude. I dont think he saw it that way or he didnt care one...

I had a great experience with Christie, she was very friendly with a pleasant attitude 😊. I would recommend anyone to her. Thank You very much.

Don’t come to buy a car this dealer ship they’re unorganized people with car information there staff is always is always “ busy “ or never there and they won’t ever give you your plates it’s been about 3 months I got a car still nothing

I was a first time car buyer & Christie Taylor assisted me. She was awesome and very knowledgeable. I highly recommend going to see her if you’re looking for a car. She made this easy and a fast process with the best deal!

Christie Taylor is an amazing salesperson that has been able to assist several of my clients with being approved for a vehicle. Unfortunately, life happens and when it does, we sometimes need a little help. Well, this is something Christie is good at. Regardless of a credit situation, shes worked miracles.

Wonderful experience, First time in and the staff was great. Very knowledgeable and courteous. Found the perfect car with the help of Mike G. He was able to answer all my questions making it a smooth process. Ask for Mike G if your in the market for a new car and want a great experience.

I have never dealt with any sales associate anywhere with such poise and professionalism as I did with Christie Taylor. Her knowledge and interpersonal skills exemplifies a top notch professional that understands how to make you feel at home while simultaneously getting the job done in helping you purchase your new or used vehicle..It will be at your advantage to go by and see her at Serra Kia Gardendale (ASAP)

We had a great experience at Serra Kia the other day! Our salesman was Mike Gutherie and sales manager Andrew Johnson. Both were very helpful and laid back. We had our two young girls with us and our experience there went well! We traded in our car for a jeep wrangler and we love it! I highly recommend Serra Kia of Gardendale! Very friendly and fun atmosphere there. ♡

Christie Taylor and the whole establishment is a joke. The over charged me to begin with and by the time I made it in the back to sign my paperwork the price had went up. My new vehicle got cleaned and came back with scuffs and scratches. I dont even want it anymore, the horn on my 2021 Seltos stopped worked before I made it to 10k and I cant even get an appointment to get it fixed

Had a wonderful experience at this dealership. Mike G was my salesperson, very professional, charming, and he helped me find the perfect vehicle for my needs without being pushy. Would definitely recommend asking for him if youre interested in making a new purchase.

Christie is a very professional sales person. From me being someone that has purchased several cars and dealt with runaround in the past from others. I said i would only deal with Carmax going forward.However knowing the professional expertise she brings to the table my next purchase would be from Christie and i will refer anyone else I know in the market.

I had a fantastic experience at Serra Kia in Gardendale. Gary Travis was so helpful and made sure I was thoroughly pleased in every way with my vehicle hunt. I was able to purchase a new vehicle that I love. Seth was also very nice! I highly recommend Gardendale Kia!

I had an amazing experience at Serra with My Salesperson Christie Taylor. She was fast, Knowledgeable and ready for whatever questions and concerns my Husband had. Everybody that knows him knows he’s hard to sale too (LOL). Christie did an excellent job and I’m definitely enjoying my new ride.

I had the pleasure of working with Mike Guthrie. I was very up front when I sat down with him and out of 6 different car dealerships, HE WAS THE ONLY ONE THAT LISTENED AND GOT ME WHAT I WANTED! He is my car guy from now on. I absolutely love my new Kia Forte and I truly enjoyed working with Mike. If youre in the market for a new car, hes the guy you need to see :)

Mike Guthrie came through and helped get me sorted out! Props! Professional, charismatic, and transparent. No flack, just honesty. This mans a good one. I came home with a new Optima after I drove the wheels off my 07. This dealership is A1.

If youre looking for a car look no further this is place to go. Ask for Christie Taylor her integrity, honesty, and professionalism is awesome! She will assist you from beginning to end. She made the car buying process super easy.

Mike Guthrie was exceptional. He was professional, friendly, and knowledgeable. I couldnt have asked for better service. I appreciate him and his time while visiting Serra Gardendale Kia.

I just have to say that Michael Green is the best! Always a professional and definitely knows his product! If you want a good deal and work with someone that will listen and take care of you after the sale, I suggest that you ask for Michael Green when you walk in the door!!!

My girlfriend and I bought a used Jeep Wrangler yesterday and our buying experience was great. Yezan was a great salesman and answered all of our questions very quickly. They gave us a good number on our trade and I was able to get an even better price on the Jeep than what I asked for. Jason was awesome. Overall it was a pleasant experience and a good atmosphere. From the showing of the vehicle all the way to the finance department with Kasey. I’ll definitely do business with them again. We even got to see some awesome magic tricks from Yezan and I still can’t figure out how he did it lol.

Gary Travis was extremely helpful in helping us find the right vehicle for our requirements and budget. He took the time to show us multiple vehicles and discussed various payment options. 10/10. Would recommend.

CHRISTIE TAYLOR is the 💣!! She quickly located what we were looking for and got the ball rolling. We ♥️ Christie and will definitely do business with her again. Thanks Christie! You’re one of a kind!⭐️⭐️⭐️⭐️⭐️

Just bought a new vehicle with Serra this week and the experience was seamless from start to finish. My Salesmen Sutton Burleigh was extremely knowledgeable on all the features of the vehicle but what I liked most was the straightforward way that the whole sales team conducted their business. No hidden prices or high pressure sales pitches, just a great conversation and solution to what I needed in a car. Highly recommend.

Mr. Mike Guthrie was so incredibly helpful throughout my process of looking for a new vehicle. He made sure to give me many options that best suited what I needed. I will definitely be recommending him as well as this location to my friends and family members on their own search for a new car!

I hate the car buying process. Its generally such a giant pain. However, Mike G made the process relatively simple and easy. There was no pressure to buy! It was so refreshing. I highly recommend you go see Mike!!

The best experience ever..Andrew went completely above and beyond and got me back on the road again after having to find a way to work, which isnt easy..very quick and painless, plan on returning for my next purchase...THANK YOU ANDREW. you saved this girl!!!

I had just begun my new car search. I met with Michael Green. He showed me some beautiful vehicles. He wasn’t pushy. He was very knowledgeable and great to work with.

We went in and found the perfect car in no time with the help of our sales lady, Christie Taylor. Very professional, knowledgeable, and exceeded our expectations! See her if you are interested looking for a new car.

I desperately needed a car and Christie Taylor was able to put me in a car that I actually wanted... Excellent service and very friendly, helpful staff too!-Highly Recommend you ask for Christie 💜

Christie Taylor is an awesome salesperson! She is professional, knowledgeable, and really strives to help her customers. Thanks for all of your help with my car buying needs!

Mike Gutherie in sales was amazing. He helped my cousin get their car, and was quick with response time, personable with customer service, and get them a great deal.10/10 would recommend his expertise!

The sales person Christie was great I will recommend her to everyone. You should ask for her. I am so excited about my car and my whole experience was Great. Thank you

My mom was extremely reluctant to get a new car despite her old one breaking down every other day. Car salesmen piss my mom off with their pushiness but Mike was the complete opposite. Made my mom feel important and not like he was pushing sales. I’d recommend Mike to anyone I know looking to buy a car!

Had an amazing experience with Michael G! He is literally the best salesman I have ever had! Would 10/10 recommend.

Awful, dropped car off for a particular service that was never done. Instead they fixed the recall that I knew nothing about. Saddest part is I spoke with the general manager about the problem but he never called back. SIMPLE COMMUNICATION is awful. Now Im wondering if service was even done even though I have the receipt....

I went in to just look at a car or so I thought, Mike was outside ready to say hey and next thing I know I was rolling out in my new K-5. Go see this guy he makes buying a car the amazing experience it’s supposed to be instead of the angry high pressure you’re used to.

A biggest waste of time I have ever experienced

When I bought my car, this place was amazing. My salesman was Michael Gutherie and let me just say, I love this dude. He answered all my questions, worked very hard to get the payment I wanted, and he was very entertaining. The most enjoyable time I ever had buying a car. I look forward to when its time to buy another, Ill definitely go back to serra Kia and look for Michael.

I rarely write reviews but this one was worth the time and energy. Christie Taylor is Best car sales lady HANDS DOWN!!! Not too pushy and overbearing. Great buying experience!

Andrew the sales manager was great and Kim was a fantastic saleswoman. Would recommend!

An Awesome experience !!Everyone was so nice and friendly they went above and beyond to get us the best deal possible!!Thank you all at Serra Kia!!Blessings 😊

Michael Guthrie was a rockstar in helping me purchase a new ride. He showed me around until we found the perfect vehicle for my family. Courteous and professional.

Great experience all around! I want to personally thank Mr Gary travis for assisting me with my first big purchase. He was a huge help, and an all around great man! Thanks again.

Thank you for such a pleasant experience at Serra. My brother was in the market for another vehicle and Christie worked until she was able to make it happen. Thank you for superb customer service!

Go see Mike Guthrie and Andrew Above and beyond service fighting to get me a great deal on this car purchase. Grrat staff not the average car dealership, no pressure here and friendly staff to work with best I have ever experienced before and refer others to come to Serra Kia Gardendale.

After going to several dealerships with my daughter and being told no, I was referred to Christie Taylor. I gave her a call and the rest is history! She got her new ride and so excited. Christie kept her word :)

We were traveling from Green Bay,WI to Talladega Al when my 2020 Kia sorrento had other plans. We were able to make it (by running red lights) to Serra Kia. It was a Saturday after 5pm. So if course the service department was closed until Monday Morning 8am. The sales manager Andrew Johnson was OUTSTANDING... Especially considering I was NOT the friendliest of people to deal with in this moment. He asked me to step into a side room ( due to the unfriendly language in which I was speaking.) He actually listened with both ears open as if he actually cared and wanted to help my situation. He loaned us a car off the lot so we werent stranded. We were able to use the car until ours could get looked at Monday am. He also assured us that ours WOULD be looked at FIRST thing MONDAY. He held true to his word. He quickly diffused the situation when I first walked in. He has made follow up contact since. As our car still sits in AL, and we are now on our way home in a rental. I hope Kia backs their warranty as well as Andrew was a man of his word. We have made a new friend for life having this experience. We wish him many years of success. THANK YOU ANDREW. And Thank You to the Service Manager as well.

Christie was very helpful throughout the whole process! She explained everything in detail and worked very well with us! She’s very nice and Go see her! 😬

Our alternator died on our 2017 Sedona while traveling from Louisville, KY to Gulf Shores, AL. Kia towed our vehicle to the dealership and they did everything they could to get us back on the road as fast as they could. We ended up having to rent a vehicle from the BHM airport. Normally a shuttle or complimentary Uber is offered according to Kias survey I took but I was told they werent available due to covid. That was a little disappointing that no loner was available and I had to pay for my own ride to the airport to rent a car.Overall they did a great job trying to get us back on the road and Im very appreciative of everything they did.

Very nice experience at Serra Gardendale Kia. Had been to 3 or 4 places and had not seen one person while looking on lot. Gary came to me as soon as I arrived and found a car that he thought would be a good fit. Bought it after a test drive. Would recommend for anyone car shopping.

I’ve had an excellent experience with Serra gardendale so far! I’ve been looking for weeks for a “mom” car and Mike G has been really patient easy to work with!

Had a great experience. Mike G provided excellent service. Made the experience easy and enjoyable. Thanks Mike.

I had a great experience at Serra Kia in Gardendale! Ask for Michael Gutherie, with his laid back and no pressure attitude youll be glad you chose to shop here

Sales guy Sutton made sure I got my new 2021 Kia Soul Ex... VERY HAPPY 😊

Michael Green was the best! We were nervous to buy a car, and he made the whole process a breeze! We where having trouble with other car lots and decided to go with Serra Kia of Gardendale and glad we did! Will be buying future cars from there as well.

My husband and I had an amazing experience here, Brennon was absolutely awesome and helped us so much. Andrew was also helpful, both men were very nice and knowledgeable. I’m very happy with my new car and love it!

Absolutely amazing! Christie worked hard to get me into the car that i wanted. She’s super sweet and professional

Me and the wife stopped by to cruise the lot just to look at a potential car and Bubba, thats right, Bubba and his wonderful wife Christie asked us if we were interested in anything shortly after we arrived.There was no pressure, just asked the questions and got to know us. After asking what we were looking for in a vehicle they got a list together based off what our budget was. We tested a couple out and they brought us their numbers on the car we chose. Lower than I expected from a dealership. I asked them to move on the price and wed make a deal. Without any fuss they took my offer and we left with a vehicle a few hours later.Thanks for the patience and friendliness.

I gave this place 2 thumbs up Their sales rep Michael made me feel that he had my best interest at heart he was both courteous and personable I strongly suggest him in assisting you with finding your vehicle

Great experience! We purchased a telluride, Bubba and Andrew were a pleasure to work with. Highly recommend giving them your business

Was looking for a car and a salesman named Mike G. took really good care of me. He was professional, friendly, and didn’t pressure me in any way (usually I feel uncomfortable being indecisive when shopping for vehicles). Will be back in the future to purchase from him.

My experience with Christy Mason was nothing short of excellent. She greeted me for my appointment, was very professional, and helped me get into the vehicle I had been wanting. If you’re in the market for a new or used vehicle, Christy Mason is definitely who you should ask for. I highly recommend her for your car buying needs!

Mike is the BEST car salesman I know! He was so helpful and such a delight, Ill never go anywhere else to by a car again!

Best experience at this dealership in 10 years. My man Andrew Johnson is the man~~ thank you for get me the vehicle I really want.

Christie Taylor is very professional. She is also very flexible. She came in on her off day to assist my family member with finding the right car.

Best experience when buying my car but the service department is HORRIBLE with customer service!They’re so rude, I dread calling them if I have questions or need service done.

Christie Taylor was awesome! She made the process easy for my wife to get a new suv! Go see her!

Front office has great customer service. Vehicles have issues with oil consumption and leaves you stranded multiple times. Be careful after 50,000. They do not honor their extended warranties. Do not advise spending extra money if the service department will not honor their contract. Do not recommend this location. Use Trussville or Riverchase for any service issues.

Christie Mason is WONDERFUL!! Great customer service, she goes above and beyond to get the job done!! I guarantee, no matter your situation she will get you taken care of!!

Mike G was a amazing sales rep and helped with all my issues, thank god for the man. :) (Chicken Corn Gang)

Everything was fine but the Mike guy was WAY to pushy. I asked to give a moment so I can talk over my plans and ideas with my family and he just kept on pushing the topic of getting a car that I wasnt even interested in it knowing I said I wasnt interested and then he finally gave us a moment to talk and when we told him no again he was like why you dont want it basically.

My man Mikey G might be the best car salesman I’ve ever met. Real GOAT