Great place! Didnt try to get me to buy unnecessary things for my car like other places. Wait time wasnt bad. Have a lot of tires in stock. They have employees for multiple languages like Spanish, English, and Vietnamese.
Alex has been helping me out with new tires, alignment, and brakes. For all of my cars and trucks for what seems like over 10 years.First class customer service. I highly recommend.Thanks,Erik
Nice friendly people, had me in and out in just a few minutes. Work performed to my expectations.
I brought my truck in to have new wheels installed. Alex was very helpful and professional. I will be back when it is time for new tires.I can highly recommend this business.
Tony and Alex are the managers that made me shop here the first time last year, and now are the prime reason I keep coming back. They both exemplify their dedication to Customer Service, and their friendly and courteous demeanor when asking questions shows they care. Their prices are competitive and in and out service is quick. I had a problem with a “wheel lock” not breaking loose, and their mechanic spent an hour trying to get my wheels off. When that didn’t work, they recommended a dealer visit, which subsequently solved my “stuck wheels” problem. When I got back to the tire store, I was helped immediately, and out the door an hour later with all brand new tires. Good job, guys.
Tony is the guy to for the best customer service! Great guy and gives his honest opinion 👍 would recommend this place to anyone getting new tires or just a service.
Excellent experience as always. Fast. Professional. Courteous. Quality Service.Would recommend American Tire Depot and will use them again for all of my service needs.
Tony and the guys are fantastic!!! Went above and beyond to take care of my car needs. Honest and hard working with no b.s.
Got 4 brand new tires, Tony provided excellent service and all the staff. Would recommend checking ATD for tires as they have great prices.
Do not let this place trick you into higher price than you original bought.They will post the best price compare to other, once you select and make appointment. they either contact you the last minutes and tell you that the tires that you bought is now not available they have one similar and a little bit higher price, or wait til you get there on your appointment and then let you know the tires you wanted are not in stock and if you want to buy another one at higher price. Their intend is to trick you into them then they want ed to sell you another tires with higher price.
Needed oil change and fluids checked. Real easy to set up appointment online, and staff were friendly. Didn’t try to sell me services that weren’t needed. Will definitely bring my other car here.
Awesome first time experience! We had an appointment for tire replacement and as soon as we there, the associates assisted us immediately! Explained what needed to be done while being friendly. Waited only an hour. I definitely recommend this place. 2 thumbs up!
I had a problem with my tire I dont know why it was shaking I could see a big red sign up the street that read America Tires I pulled in and waited 4 the first available Tech he was very nice his name was Oscar I explained 2 him that I am not an American Tire customer and that I was afraid 2 drive 2 my mechanic Ive been going 2 for years he said let me take a look he went under my car then came out from under it explained its something minor even though it seems major by the way it shackshe told me that he could temporary fix it and it would be fine 2 drive home and that he would explain it 2 me so I could explain it 2 my husband so he could make a decision on what 2 do and what it would take 2 fix and repair it permanently that parts would have 2 be ordered anyways they werent in stock the temporary fix he said would not hurt it damage nor cause any other problems but its always good 2 try and fix the problem or problems as soon as possible but it will not hurt the car in any way nor damage anything as I have already told you his next question 2 me was do you have 15 minutes my response was OF COURSE he had me take a seat in the office he proceeded 2 temporary fix my car issue came back in less than 15 minutes handed me my keys and a piece of paper explaining the problem and what needed 2 be done 2 fix it permanently he told me 2 have my husband read the paper because he may be able 2 do it himself so he could make a decision on how he wanted 2 handle the repair then he said youre all ready 2 go I said do I go back in the office so they can write it up and do you know the approximate charge shock me now hahaha (we both laughed!) With a big smile on Oscars face he looked me straight in my eyes and a very serious tone and saId dont worry about it then said happy birthday with a big smile I said 2 him youre so sweet and believe me I DID NOT look my best he treated me as if I look like and was worth a million bucks! I told my husband about him and my husbands response was that it is very hard 2 find good honest technicians especially with the women that are basically desperate and 2 scared 2 drive any further and they are definitely at the mercy of the repair shop anyways my husband ended up doing the repair thanks 2 Oscar and his explanation on how handle the repair permanently we are now going to be permanent customers of American Tire Company on Garden Grove Boulevard Garden Grove California Oscar is going to be the mechanic of choice well we really havent had any car issues because its a pretty good running car a few months have went by and my husband said sweetheart take the keys get in the car I want you 2 go 2 American Tire Co today make sure Oscar is there if hes not ask when he will be working next and I want him 2 be the mechanic that is going 2 mount 2 new tires this way I know it will be done right well Oscar was working of course I requested him he did a beautiful job and Im back on the road and my drive is so smooth I love it thanks Oscar job well done Im sure well be seeing you in the futureCindy S.
Fast and efficient, always going out of their way to accommodate your situation. Super friendly and competitive prices.
The best service hands down it felt like i was in less than an hour soon as i parked my car alex knew exactly who i was went in for review of tires when i walked outside they were already changing them i was like wow their on it over here definitely coming back in future and highly recommend
Fast and efficient! Was quoted a price and was kept at that. Very stand up business. I was able to make an appointment for the next day and the job was completed quicker than quoted. Amazing!!
Fast and friendly service, waiting room is clean and also you can wait outside under an owning. Been here twice and have no complaints!
I was surprised that Tony still remember me after a year and a half when I came back for my second tire replacement. This time he gave me great reminder on free rotation services which I had had no idea that I could have it for free cause it typically included in my new tires replacement. And because I did not know that tires need to be rotated every 5000miles, my front tires went out quickly after 20,000miles. Ive learned a good lesson 😁, lol.[2nd review] I am quite disappointed today when I realized the dishonesty of the guy assisted me this afternoon, I think he is the store manager. Long story short, I brought my 2nd car in for checking and the guy (not Tony) he said the issue coming from the struts and it need to be replaced, the 2 struts for the front tires, he gave me the first estimated cost is around $700, not to mention the two tires are about $300. Okay, total for today cost is $1000 which is too much for me. I said I cant afford it, then he dropped the price to $800 and kept asking me how much I can do so he can help. Apparently, $800 is not a small amount and I dont know how much it should be considered reasonable and fair to both me and him. I didnt feel comfortable and I decided to try another store. I visited two auto body shops and they helped me to check my car, both shops said the same thing, the issue is NOT COMING FROM THE STRUTS. All I needed is to replace the front tires which are the only issue I have currently. Oh wow, I was surprised and shock. Eventually I saved myself $700 from replacing the struts which are not supposed to be replaced. WOW, I am totally shock ☹️. I downgrade my review rating from 5 stars to 3 stars for this store because I still like Tony who seems honest, otherwise today service worth 1 star 😞.
Excellent, friendly service and great prices. Plus you can get your oil changed while u get tires, alignment is priced good as well. I never remember to regularly get my tires rotated, but they will rotate them for free if I get my oil changed there every 5k miles. Winning!
1st time going and I highly recommend it.Great customer service, great energy.Prices were the best I found.
They were helpful, knowledgeable, quick efficient and friendly. I went to a different American Tire Depot before I went to that one and the gentleman that I talk to was not up to par compared to the staff at this American Tire Depot. I would highly recommend this location to anybody
Everyone was very nice.This store had the best price I could find in West Orange County!!
Tony was fantastic everyone had a great vibe nice people and the work was done super fast. Very professional, I found my new maintenance shop for my promaster van
This is a reputable honest shop I have been going here for many years and highly recommend it!
Good honest service is hard to find these days. From online appointment set up to to timely service with a good attitude. No complaints at all.
From the lady that took my appointment to Tony everybody was very professional. Great experience without pressure.
Great experience, good prices and friendly no hassle service
Great service from Alex and Tony! Always a pleasure dealing with these folks. Highly recommend
They were a great help patching up my tire when I got a screw in it on my lunch break. They got me out of there and back to work on time. Really friendly and helpful!
Great service!!! I buy my tires at this location because the provide excellent service! They always fix flats for free even for those who dont but their tires from them. They beat the prices I got from their competitors. The staff is exceptionally friendly and knowledgeable! 👍👍👍
The service writers are very friendly and the prices are great . The service was really fast .. thank you for your great work
Super crew, definitely the best place Ive been to. Primary shop that I go to for tire work.
Great service! Great staff!! I have brought multiple cars here and they have been extremely helpful with each! They give a clear breakdown of the fees (no hidden fees) and always call ahead if any problems come up. This is my go to for car services!
This particular location has THEE best services and customer service. These guys are always attentive and thorough in explaining whats what. Theyre better than my dealer in customer service and prices.
Very professional experience. In and out of there within 30mins Quick. Extremely recommend this place
Would definitely come back to this location quick and friendly service.
I always go here for my tire needs. Im on my third set of tires and will come back for my fourth set. I came this time for the brake fluid bleed. It was quick and easy, and the price was considerable less than other places. Great place for your car care needs. You should come.
Always caring and courteous, they dont do or charge you for something you dont need done! My whole family comes here always.. Alex is helpful and kind.
They called me when the tires came in, ahead of my scheduled appointment, so that I could come in and get them installed. The whole process was very seamless and smooth. They never tried to upsell anything, but when it was clear that an alignment was needed, they showed me the issue and that it wasn’t from normal wear and tear. You could tell that they just wanted to make sure that the tires I was buying would last. I’ve used American Tire Depot before, and every time I get great service. I don’t see myself going anywhere else!
Received the service as promised. Need improvement on 1 area. When I got a quote for rear shocks, I was not given a breakdown of the total. Other than that, had no issues. I recommend this place.
Alex is great! We have been going here for years for both of our vehicles. Everytime he is friendly and very responsive to our needs!Check this place out. You will not be disappointed.
Very friendly. When I told them my budget and they worked with me to stay as close to it as possible giving me the best tire’s for my car. I would recommend them to my friends and family
Mr Anthony, Mr Alex and all of the staff members in the shop were just so awesome. They were friendly and very helpful. They help us figure out what type of the tires we needed to fix our car, the miles, the guarantee, an insurance for the tires, and the financial. We’ve been going to Goodyear for years and we are always very happy with the long lasting results. Thank you you all again !😷🌸🙏
Been here a few times with 2 different vehicles, super friendly, knowledgeable, fast, & efficient.Have referred friends & family!
Alex was excellent!! Very helpful, professional and knowledgeable. He answered all my questions and concerns with ease. I wish ALL auto shops were this good. Especially when it is your same company. I had called another ATD before calling the GG store...the guy who answered was rude and not helpful, and frankly I believe he lied to me just to up sell me on a $115 per tire cost. Shameful.But I will be coming back to this store...6 cars will bring business to you, Alex.
100% recommend! They were friendly, professional and fast. Thanks for the service guys :)
Customer service 5 stars. Got me taken care of and car drive like a dream. Toni is who helped me great service.
Awesome service as always. Was there last minute today.. got a double whammy of screws taken out and patched. Highly recommend them . Make sure to tip the workers.
They always take care of me right away. This is where I bought my last 3 sets of tires. I wouldnt go anywhere else..
I love the customer service professionalism and experienced mechanic.They drove the car and tested it to make sure that everything was done correctly. I receive a diagnostic report that was very helpful and comprehensive.The price is very competitive with competition.I will use the service again.
We only keep coming back because Tony is awesome! He is kind to my whole family and takes care of all 5 of our cars. Never pressures you to do more than is needed and always focuses on safety, especially when looking at my kids’ cars. Thank you Tony.....you deserve a raise.
American Tire Depot employees were so great to repair my daughters flat tire, mount and remount the spare. Thank you for taking care of us with excellent service!
GG Tire Depot has been my go-to auto shop in the last decade. They are friendly and work so efficiently. Alex is exceptional in service. Great manager! They work fast and I trust their service 100%.
Went here for a tire rotation and I was in and out in less than 20 minutes. Great service and friendly staff. Ill be back when I need new tires!
This was such a great experience! I was in need of 4 new tires, alignment and brakes ASAP! The dealership wanted to charge an arm and a leg( that’s what they do ) I found American tire on line, called, Tony answered and was great ! His customer service was so positive and welcoming ! He answered all my questions and booked me an appointment the next day ! Brought my car in, and him and the staff took such great care of the car and also tony made sure I was informed with what was needed step by step ! Got my tires, brakes and alignment done all in less 2.5 hours ! 1000 stars !
Tony is a reliable asset to this company. Clear communication with a smile.. I will come back for return business !
Great prices and quick on fixing/ replacing tires. Was there only about 30 minutes max. Friendly staff as well. Definitely recommend!
I had a blown tire on the 405 late on a Saturday. I checked Google for tire repair close by and found American Tire Depot. They were so courteous and helpful. I had my car towed there. They ordered the tire and had it on so fast! What a great experience. It seemed so simple 😎 I will be using them from now on!
Finished the job fast. Tony is friendly and helpful. I highly recommend this place.Jimi V
I DONT RECOMMEND IT!!!!!!!!!! LIERS ALL THE WANT TO DO IS SALE U A $300 TIRE!!!!!!!!!!!!!!!!!!!! THE WILL SCAM YOU!! DO NOT GO!!!!!!!!!!!!!
This was my first time at American Tire Depot and itWas very friendly and nice place to have your tires done. They got me in and out in no time at all. I took my daughters car and Im going back with mines. Thank you Tony and the rest of the guys there.Lynn
I ordered tires for my 1973 VW Bug. They came in the next day and only took a half an hour to put all four tires on. Quick and easy.
Excellent service. The most professional mechanic service that I have used in years.
Very nice guys as well :) fast too highly recommend
Was really happy with this place. I highly recommend! Time is always spread thin but these guys were able to get me in same day and out within the hour with was extremely helpful. The customer service was personable and helpful. You can’t beat the price. I called numerous tire places and this one was hundreds less than the others.
Well pleased with service, staff and mechanics were knowledgeable and efficient, what I’m happy with is they put my Daughter in front of others due to her being in a wheelchair and disabled! Will definitely do my tire business there highly recommended A+++
Best place you want to go excelent service . Thank you Alex ! ! !
My wife had an issue with her car tires the eveningbefore booking an appointment for the next day. First thing in the morning the shop called to let me know they did not have the tires in stock. At first I felt anxious and could not wait, but the staff reassured me and we worked out an alternative. When my wife arrived, she described the experience as if the red carpet was rolled out for her. She was in and out in an hour and treated exceptionally well. Highly recommend this store and will now make our only source for tires.
Tony was very helpful by phone and email. Got the best price on the tires I needed and made shop comparison easy. Spent less than an hour to get the tires changed.
This is my go to for my car needs. Great service, prices and always fast.
Quick & friendly service. Reasonable price. I needed a tire replaced, Tony & Alex took care of me. I had to come in a few minutes after closing, they took care of me on the spot so I didn’t have to leave my car overnight.
I have been coming to this location for many years now. Theyre quick, reliable and friendly. There is a closer location to my house, but I always come back to this one due to their amazing service.
These guys are great!!!! Very helpful, and super fast. Ordered 4 new tires on Tuesday, they came in the very next day. Had my new tires put on and an oil change and was done within 45 mins. They have really great prices and have so many specials/coupons. Will definitely be coming back.
First time coming here, had a good experience. I will be back for future tire needs.
I have been going to ATD for many years... back with it was Gordons Tire Center in 2009. I love this place, the manager is awesome Alex also is extremely helpful and knows exactly what needs to be done. All of the guys are great, completely efficient in their work, and always done in a clean and timely manner. I cant recommend this place enough. Whether its tires, oil change, minor to major mechanical work you need to make your first call/stop to ATC in Westminster. Ask for Alex!
They were able to get my truck tire in and done in just a few hours while the other places I called couldnt get it done for days. Super friendly and tried to help as much as they could. They even called Michelin to see if they could offer me a lower price.
I’ve had the pleasure working with Alex (Manager). Alex is professional, helpful and honest displaying excellent leadership skills which shows within the staff members. The staff members are professional, polite and efficient.Thanks everyone!!
Was able to schedule a same day appointment and had fast service. About 45 minutes for 4 new wheels to be installed! Would recommend. But as with any place, call ahead to make sure they have your tire size in stock!
Needed two tires good price in and out 35min awesome!!
Alex and his team are nothing less than professional, friendly, and prompt when it comes to keeping their promises. I had done an alignment after replacing my shocks, struts, and control arm assembly and they were quick with it. Not to mention the service of checking my tires, torquing my spindle nut upon request and also swapping out all four of my tire air for nitro! Alex, thank you again! I will see you very soon my friend!
I always shop around for best prices and they’re usually never beat and they take care of your tires for life. They keep track of all your purchases over the years which really comes in handy over time. I came in this morning for rotation and a patch and theres something about the office staff - always just so welcoming and friendly - it really brightened up my day!
Great staff who will go over what is needed and why. Never had a bad experience in the year Ive been going there.
Great customer service. Tony was amazing at helping me pick out the correct tires for my car. Would highly recommend to any family member or friend.
Alex and Tony always take care of us. As long as they are there, I won’t be buying my tires from anywhere else.
He didnt take money from me, while fiximg my tire, best tire store ever, it made me feel there are still good people.
Alex is awful doesnt greet or acknowledge customers entering stays on the phone with out a simple Ill be with you then lied said to leave I wouldnt lose my place in line . When I called he was rude wouldnt answer my question about the online purchase.Spoke to Tony he was very helpful explained everything if you go ask to speak to Tony he seems so enjoy his job and happy to help
Alex the customer service rep was able to help me get a tire in no time due to my circumstances. I had been sitting at a gas station waiting for a tire place to open up since 5:30 in the morning and he was kind enough to have one of his employees go and pick up a tire and bring it to his shop so that I didn’t have to wait anymore. Everyone there was very helpful. The service was fast and got me on the road as quickly as possible. Would highly recommend this place. The staff was excellent. Definitely a five-star place
Tires and wheels package with alignment done.Detailed work, thorough, and care about your car.
Excellent customer service from Alex. The service man who put on my tires and aligned them did a fantastic job!
Service was great and friendly. I dont know much about cars and am finding out from a friend that I got a bargain on the prices. Very honest place. I will be back for future service!
Super nice people. I put the wrong tire request in but they luckily had my size for a similar price and they were really sweet about the correction. Location is kinda hard to get to
Came in today to get service done on my car. Professional and knowledgeable about what needed done. Not pushy on services when you decline to get something done at a later time. Prices are competitive and they are honest. I mentioned a possible battery issue and they tested it and told me the battery is fine and I respect their honesty.
Alex the manager and Tony (hope I have his name right) were both fantastic. Above and beyond. Highly recommend.
The guys here are awesome and they have great customer service. Ive been coming here for a few years now and will continue to go here.
Fast first class service. Good price, great people.
Blew out my back tire went there and within a day they ordered a special tire for my Ford Explore and came back the following day took care of me, plus they checked the other tires for air and tighten bolts the gentleman was super friendly and knowledgeable he told me his name but I’m old 😂 no really great job! ✌🏽👍🏽 Mario Torres
Great place! They are professional, fast and good prices.
These guys are friendly and honest with pricing. Theyve gone above and beyond.
These guys have a top drawer standard of business and will provide the best quality at the lowest price level prices and their business manner is excellent! Thank you Tony and Alex
Always a great experience. They get the job done fast and reliably with good value... Much more than a one stop tire place. They take care of all my service and brake needs...