user
SEPHORA
630 Old Country Rd, Garden City, NY 11530, United States
Appearance
SEPHORA

Comments
An
Review №1

Staff is nice and store has a pretty good selection. Everyone is helpful, and seems like they’re doing makeup applications again.

Vi
Review №2

Wonderful customer service. I love buying makeup and skin care here also getting treatments done.

Sh
Review №3

Absolutely terrible customer service. I will never shop here or get any services here ever again. I was better off doing my own makeup had I known I would have to deal with such horrible customer service.

96
Review №4

Stopped in to buy a gift card, the staff was very pleasant and there we re lots of them to help.

Se
Review №5

The tall blonde male cashier is a gem! I hope i have him as my cashier every time lol!

Sa
Review №6

5 start all because of Gianiva. She was super friendly and helpful !

Ni
Review №7

I came here today to go shopping to celebrate a personal mile stone. It was hands-down the worst experience I’ve ever had I never felt like I had to escape and employee so badly to the point where other employees were trying to get me away from her. Let me explain, I went in and in the Dior make up sectionI was greeted by an employee who was telling me about the Sephora credit card and I told her I think about it but I’m shopping right now. So she stays with me the entire time I’m there commenting on every piece of make up that I pick up. Then I decide to move to the YSL section hoping she wouldn’t follow me so I can look at make up and make my own decisions. But she follows me over there to still talking to me about the credit card. explain its benefits and etc. and I told her OK I just wanna shop right now though so then I moved to the Charlotte Tilbury section where she continues to talk about it to me and then handed me off to the Charlotte Tillberry rep. The representative greeted me and left me alone to shop when the first employee saw that the Charlotte Tilbury rap left me alone to shop she came back and continue to talk about the credit card. When I told her again that I just wanna look at make up right now she walked away and told what I presume to be a manager that I’m going to sign up for a credit card, meanwhile I never said that. I went back to the do your make up section was able to pick up one item and lo and behold credit card girl is there again talking to me about the benefits of a credit card. I was able to finally walk away from her and go back to the Charlotte Tillberry representative to ask her to check me out and to keep me away from that lady who would not stop following me and hounding me because at this point I just want to leave I am unable to shop peacefully and look at new make up. The Charlotte Tilbury rep sneaks me to the fragrance section where a man rings me up both of these employees are now aware of me being followed and harassed by this credit card girl. And when the man in fragrance is finally able to ring me up after being informed about what’s happening the credit card girl comes back and starts bothering him and I about signing up for a credit card. This girl was so pushy and so forward she forced me to take out my phone and take a photo of her ID so I can write a review on her well here I am. Denisia had me hiding from her in the store, had two employees try to assist in getting her to leave me alone and as a result I was unable to finish my shopping trip and only left with the one item. I will not be returning to this location. Its clear that customers are only viewed as a commission opportunity by some of these employees. I will take my business to the lake success location instead. Since the employee was so demanding that I take a photo of her ID I have posted it here

Me
Review №8

I look forward to seeing Inessa Tannenbaum because she is by far the most lovely, helpful, compassionate and sweet lady

Ra
Review №9

Very friendly and super helpful staff. Though theyre always busy the wait times to go in the store is short given the covid19 pandemic.

Sa
Review №10

5 stars because of Mark. His energy made this THE best skincare shopping experience. Thank you Mark for being so attentive and helping me pick out great products!

Wa
Review №11

Alanna was an excellent representative and she gave me an amazing facial for my first time. Thanks again

An
Review №12

Overall great experience. Super helpful and friendly staff.

Wi
Review №13

Helpful sales people....90% of the time

Pu
Review №14

Im very disappointed with how Hispanic or any other minority as they called it, get treated at sephora. Everytime I go to any sephora I noticed how the white customers get better treatment. They dont get follow around the store the way we do like we are going to steal. Not only they can shop with out being observe or follow around, but they get alot more help and better customer service. I just want all sephora stores to know that Hispanics or any other minority can shop and spend as much money as any other white person. Honestly Im tired of the lack of friendly customer service and the following around the store. Train all your employees to treat everyone the same!!!!

mo
Review №15

I have been shopping at Sephora for The past 15 years and I absolutely love it. I have always had a positive experience. Every time I go, I look forward to seeing Inessa Tannenbaum because she is by far the most lovely, helpful, compassionate and sweet lady I have ever met. She is very informative and knows all the answers to every single one of my beauty questions. She always greets every customer with a smile on her face and a positive comment to add. She makes shopping at Sephora the most pleasuring and positive experience ever. I only go to this particular Sephora in hopes of seeing her! I have been shopping there for the past 12 years and love going there because of her!!! Highly highly recommend!

Ad
Review №16

Just love this store....for all that love makeup ...

Na
Review №17

Awesome collection, with good discount. Testers for each category of cosmetic.

Gl
Review №18

Fantastic store n very helpful employees.

Ka
Review №19

Wow my favorite makeup place 😊👍❤

Le
Review №20

Love their selection

Qu
Review №21

Good Customer Work

Ar
Review №22

Needs more attendance

Information
35 Photos
22 Comments
4.4 Rating
  • Address:630 Old Country Rd, Garden City, NY 11530, United States
  • Site:https://sephora.com/happening/stores/garden-city-roosevelt-field-shopping-center
  • Phone:+1 516-746-3933
Categories
  • Beauty supply store
  • Cosmetics store
  • Perfume store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:12–6PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations
  • Beauty Plus 2205 Middlebelt Rd, Garden City, MI 48135, United States
  • Twins Beauty Supply403 US-80, Garden City, GA 31408, United States
  • BEAUTY KISS679 Franklin Ave, Garden City, NY 11530, United States
  • Jo Malone LondonRoosevelt Fields Mall, 630 Old Country Road, Garden City, NY 11530, United States
  • Zenith Hair Braiding1753 Inkster Rd, Garden City, MI 48135, United States
  • Aesop630 Old Country Rd Space 1101D, Garden City, NY 11530, United States
  • Sally Beauty640 Stewart Ave, Garden City, NY 11530, United States
  • Dollar General5216 Augusta Rd, Garden City, GA 31408, United States
  • CBD Hemp DRX221 Kensington Rd, Garden City, NY 11530, United States