DO NOT USE THIS SHOP!!!! HORRIBLE COMPANY!!!! The people at this shop are the most unprofessional, unskilled, lazy group I have ever dealt with. I took my Infinity FX in for repair after an accident and was told I needed a front and rear bumper, as well as back wheel repair. They kept my car for over a month and a half, promising each week it would be ready by end of the week. Only after I started calling the shop every day and getting mad, did they finally get the work done. When I did get it back, the paint job was horrible! There were paint drips and hand prints in the paint. They forgot to replace a trim piece that was broken, my console lights were no longer working, my car was rattling, a sensor light was on and my car was thumping. When I told the shop about these new issues (that did not exist before), the shop guy (Ralph) who had been giving me the run around for the month and a half and the Manager (Sam) refused to fix the paint mess nor the mechanical issues even though I have a written guarantee. I now have to take my car to another shop and pay a skilled mechanics and body repair to fix the problems that this shop created and refuse to take responsibility for. HORRIBLE COMPANY!!!!

Dropped my car off to repair a dent on the passengers side that was only supposed to take 3-4 days, I call on the 6th day and they are telling me its going to take at least another 4 days if Im lucky. I am NEVER using Tennison Harborside Collision again. Not only am I paying for this repair out of my own pocket, but I am also paying my car rental out of my own pocket! The staff is also horrible at communicating with customers. KEEP AWAY FROM THIS PLACE, especially if youre a college student with a budget.

After reading several of the terrible reviews, I felt I needed to share my experience with Tennison Harborside Collision. My Chevy Avalanche was broad-sided right at the rear drivers side back tire. Anyone who knows Avalanches knows unlike a regular truck you cant just replace the bed with a new one from an accident because the bed is part of the body frame of the truck itself so it has to be cut and welded to replace sheet panel along the whole drivers side of the bed. It took a month but anything worth doing right will take time. They had to straighten the frame too. The work is warrantied extremely well! When I got my truck you could never tell it had been in an accident at all. Paint matched perfectly, no drips or over-spray at all. I did and still do recommend them to anyone I know for high quality body work. I recently traded my Avalanche in at Classic Auto in Galveston for a used Ford Explorer. The owner had backed up into a palm tree and damaged the back gate, bumper, and rear glass. I got to see the truck as the traded it in. I have purchased at Classic before and know they make good on their sales so I told them I wanted it but I wanted the rear end fixed and all the scratches fixed too. Classic works exclusively with Tennison. The truck was taken there and about a 1 week and a half my Explorer was ready. We found one little defect in the paint, Sam took the vehicle right back and fixed it in two days. I couldnt be happier with my Explorer, its looks brand new! All the friends I referred to them were extremely satisfied with the quality of work at Tennisons shop. Its sad to see the poor experiences people had knowing how great mine and my friends were.

Was recommended by a local wrecker company after a front end collision, It took two and a half months to receive my vehicle only to find that they had reused visibly damaged parts which I had to pay out of pocket to replace even though I had informed them of this issue. I had to return apx. 4-5 times just to get some missing parts, The paint job was good but had a bunch of small white specs all within the black paint. They did not want to help on the aftermarket parts that were damaged in the wreck and had been paid for to replace.A friend of mine also went there for a front end collision and even though insurance had paid these guys to repair and replace all damaged parts Tennison left a damaged rim still on the vehicle, Did NOT even bother replacing a skidplate that was part of a bumper guard. You can visibly see the poor electrical job they did of rewiring, Open end wires hanging down not even with twist-on wire connectors.I would not recommend this business.