user
Walmart Vision & Glasses
1112 Nashville Pike, Gallatin, TN 37066, United States
Appearance
Walmart Vision & Glasses

Comments
Pa
Review №1

My husband got glasses there that were defective. He took them back and was told to bring them back with the prescription and they would take care of it. When he did that he was told they couldnt do anything about it and made him leave. They then called the corporate office and said he came in threatening them and threw his glasses across the store. He is wearing his glasses. They have banned him from that store all because they are too lazy to do their job. Never going to a Walmart again.

So
Review №2

This place did a criminal act years ago. They made my prescription too strong and I never knew it, until I went to lens crafters years later. Walmart has me at -7.35 and lens crafters couldn’t believe it. They asked if my eyes ever hurt from how strong the contacts were, and caused my eyes to get worse. I am now at my correct prescription around a -5. Also, at the time Walmart ordered a pair of glasses for me but the woman ordered the wrong ones, when I brought them back the same day I was harassed, as she said “whatever” when I asked if I can have my correct pair and she insisted that I had handed her the wrong ones to begin with. I have no idea how this place is now, but they will ruin your eyesight!!! I am contacting lawyers to sue them for making my eye sight so awful by subscribing me way too strongly.

Br
Review №3

The doctors office part is wonderful. Super friendly and fast. The optometrists, or so I thought thats what they were, were alright too. Then I go to pick up my glasses. 9 to 6 were the hours listed for Monday through Saturday. Its Friday and I hurry and go completely out of my way to pick up my glasses. I got there at 5:50. They had every light turned off and only one worker there who was just talking to a friend. She tells me everyone already left and she isnt an optometrist so she cant give me my pair of glasses. If your hours are until SIX, be there until SIX. It was ridiculous that I went out of my way, knowing I had time, only to find out these people left whenever they felt like it. Thats just ridiculous. I suggest you change your business hours to 9am - whenever we feel like leaving. Beyond frustrated.

Ro
Review №4

Amanda was nice and helpful, I love my glasses!

Sa
Review №5

Poor customer service I placed a call about my glasses and was hung up on for asking questions about my glasses. I will never purchase glasses from this Walmart ever again. Let this be your last choice

He
Review №6

The vision center at Walmart just told me they will not accept payment over the phone with a debit or credit card for contact pick up. Not convenient at all. Its 2018 ...I thought everyone accepted payments with debit or credit. Beware!

Information
6 Photos
6 Comments
2.5 Rating
  • Address:1112 Nashville Pike, Gallatin, TN 37066, United States
  • Site:https://walmart.com/store/674-gallatin-tn
  • Phone:+1 615-452-2425
Categories
  • Contact lenses supplier
  • Optician
  • Eye care center
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:12–5PM
  • Thursday:9AM–7PM
  • Friday:6AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations