I really enjoy the Bookstore. The staff is very friendly, and are well trained in helping the students find their textbooks. My time there was a really good experience, and I would definately recommend anyone to the Bookstore.
Im feeling very mislead after purchasing my books through the campus bookstore. When I was looking at the list of required books this term I compared the ISBNs to amazon/google. None of them existed on any other platform. One of my books was only available as a physical copy, and I discovered after buying it that the bookstore had placed its own ISBN barcode on top of it, and underneath the original label had a completely different number that I was able to find on amazon for less money than what I had purchased it for. You are taking advantage of students by playing these games, shame on you.
Needs better hours to meet the needs of night and weekend students.
They have cheap books, but good luck receiving them. I suggest not to rely on speedy delivery. Tried for 2 weeks to get a book and was told everyday I called it would arrive by tomorrow. They did not follow through and my order slipped through the cracks at least 3 times. I actually placed an order for the book for digital rental twice, they canceled the first 2 online digital rentals (due to errors on their part) and then dragged their feet shipping the 3rd hard copy I had to buy new just to get. I paid 3 times the amount of the rental for the new hard copy plus $18 for next day delivery. They STILL didnt get it done and have once again promised to get it sent by tomorrow night. Unacceptable. They offered to email my teacher, but that doesnt help now that Im behind. Will probably go with Amazon next time for more reliable access. They definitely need a better process. Im sure Im not the only student having trouble. Thanks for refunding the shipping costs, but a discount or credit on my next book for the trouble I went through would have been nice.
This is a great bookstore. When I started attending vscc(back in 2001(yes Im a pro student)) the bookstore charged whatever they wanted since there was not any competition. Now, with google and Amazon, they need to maintain competitive prices.The staff there is awesome! They might not know me by name but when I come in they recognize me as a long time customer. I know one of the ladies has been there over 10 years so the company does treat them well enough to have great retention! I like knowing the profit is not just going to the man up high...All in all, if you try to get better prices and service anywhere else, you are going to have a hard time!!!!
We ordered a book from the eFollett online bookstore for Vol State and paid $18 for next day delivery. We ordered on Tuesday, September 4, 2018, and received the book on Monday, September 10, 2018. When I called to express my concern about the shipping time and request a refund of the next day shipping fees, I was told they had to route to other stores to find the book, and it was one day shipping from when they were able to fulfill the order. By the way, my order explicitly stated that they could substitute a new book for a used, if they were out of the used book. Save yourselves the hassle and order from Amazon, who gives college students free Prime for 6 months. I did not order from Prime in this instance because I wanted it in 1 day. I certainly would have been better off with 2 day Prime shipping in this instance.
Very nice lady and she is very helpful. Make sure to buy your paper at a discount ster the paper is expensive.
Decent prices for book rentals!
Textbooks, notebooks, pens and paper....with a small selection of VolState State apparel and accessories.
Friendly staff