The Autozone employee was awesome. He checked my battery to make sure I needed a new one. I made the decision to get a new one and he gave me a good deal. He also put the battery in for me.His last name was Walker. He was great - highly helpful and professional. He was a super nice guy. He deserves a raise!

Very helpful I was in and out in less than 10 minutes

I was having a problem with my truck stopping. Jeff K charged the battery and found out it was not good. This all happened 2 hours before closing on Easter Sunday. He had a really good disposition throughout the process though he was short of employees that day. Great experience at Auto Zone.

The people there are very helpful and kind

Called about a set of brakes and some other engine components that i had a coupon for $10 off any $50 dollar online purchase but it wasnt working,so the employee that talked with me about it sounded high as a kit said obviously well it wasnt working and that was it so i thanked him and took my $467 dollar purchase to Oreilly auto parts i saved $60 dollars thanks AutoZone.

They dnt like to help us lock for a fuse last night told me n my father in law

Great help for getting the parts for my car! Thank you to the guy that helped me tonight.

Great service. Great customer service

Awesome service did not know they carried motorcycle stuff and they helped out

I had a battery put in and they were fantastic. It wasnt in stock so they ordered it for me . Came in the next day and they put it in quickly and I was on my way rather quickly. Great guys, they made me feel welcomed and got right to the job. Awesome

Very helpful staff, they had everything I needed.

They helped me diagnose my problem which were several and the results were right and so were parts resulting in my vehicle running in that day

I have been shopping for parts with auto zone for years always a go to places when you got a vehicle to maintain.

I needed the battery replaced in my mother-in-law’s vehicle.Not only was the battery extremely difficult to get to, it had never been replaced and with the corrosion and the cable being stuck to the battery. It made a 15 minute walk in the park job into a 40 to 45 minutes Mt. Everest climb! I cannot thank the two employees enough for their hard work and high level of professionalism!!! They made my day and my mother-in-law thinks I’m the best... Thanks guys!

Had the part ready that we thought we needed. Realized it didnt fit, the gentleman that outside was very helpful and got us the right part! Good job

Its a little hard to get off the main street to but very helpful people.

I am so thankful for this store! My battery died on a Sunday and I showed up 5 minutes before close and they still checked and changed my battery so my wife could make it to work the next day. Super helpful team. Special shoutout to John for the help and staying after close!!Thank you! I highly recommend this store!

I always like auto zone, always help you find what you need, thx auto zone.

Friendly and help you understand whats going on

A little pricey but can get you what you need

They do not greet customers any more within the first 30 secs off coming into the store. Now after 20 minutes if a customer doesnt ask for info they will never acknowledge the customer.

Great staff!

Staff was amazing!! Extremely helpful, especially David H. I had a head light out on my car and he replaced both of them for me. He was so nice!!! Major thank you to all of them!!!

Horrible place do not recommend it for anybody go to Advance Auto better off.

They gave me the wrong front brake rotors after they were called by another store to confirm they had them. They didn’t even look at the number for the order they just put brake rotors out. I have 2016 Chevy Cruze they put out truck brake rotors. I’m going to advance Auto parts from now on.

They were friendly n ready to help.

They are awesome. Went thru the car wash and my antenna broke. Called the store and they told me to come in to see what they could do. All I needed was a another screw in the base. Thanks for helping me.

Knowledgeable staff, great prices.

Like usual, they didnt have the cheaper part in stock like online said they did then they wanted to charge me for a core I had for them to take. Always an issue in this store. No wonder ebay is getting so popular got the same part cheaper and going to get it sooner than they can get it to me with a better warranty.

Zero starsJason and Jamie B ignored me as I was waiting to pay for a fuel cleaner bottle they both looked at me and continued talking amongst themselves ignoring me then another customer just walked up and they helped him out before me. I don’t recommend this place. I felt like I was treated like a second class citizen.Jamie B made a racial remark on my race, culture and background and then laughed about it with a lady customer. He shouldn’t work in customer service if he have issue with people’s skin color, background and culture. As I was paying for the fuel cleaner I called him out on it and I told him I don’t appreciate him saying that. He denied it saying his Spanish is limited that he didn’t say that. He is lying because I heard him say that racial remark and then laughed about it with the customer he was helping out. He needs to find a different job where he don’t have to deal with people if he have any issues with people with different backgrounds.

This is my local store and I am there all the time. The staff is always helpful!

Got some good parts for my truck

We were in the store within the last couple of days in which the store was very busy. Rieley was extremely polite and reflected great professionalism. He acknowledged the customers in which he should be commended. I also would like to acknowledged the Manager, Ken or Kim for listening and acting on a situation, which I brought to his attention.

Due to coronavirus, they are not allowed to go out to your car (Like to check a check engine light) so instead they give you the tool to do it yourself, I understand that is following CDC guidance, however the employee was unhelpful, and didn’t even try to explain how to use it on my car.

Employees have an attitude the young ones and the older awesome they really do care what you need

Very helpful employees

Friendly and professional staff. K ew what they were doing and was able to get in and out quickly.

Great people. They are very knowledgeable when it comes to All Phases of automotive. They can answer most all questions and can help you with the proper parts that you may need at the best price

Auto Zone is where I usually go for my auto parts. Older store, but they keep it stocked well.

I had originally came in Saturday and bought brake pads and after getting home, I noticed I needed rotors as well. I went in again Sunday night to buy rotors and didnt know about the brake bundle offers they have so the manager on duty refunded me the brake pads to include with the rotors purchase and saved me over $30!

Great store! The staff is very professional and friendly. Stock is kept up as I have yet to go in and find out that they were out of a product. They take used oil so you dont have to find a way to get rid of the old stuff. Its my go to store for all my self-help automotive needs.

The place employs very knowledgeble and super nice people.

Great inventory and professional staff.

Very friendly service. Nice fellow named josh help me, and also installed my product with a smile. Would definitely recommend.

Purchased a battery and Markus went above and beyond to get it installed. Great customer service and good prices. Highly recommended.

I would like to start off by saying how wonderful and helpful Markus G. was today. My 3 year old son and I were driving home when my serpentine belt snapped. I stopped here at the Gallatin auto zone and he quickly jumped to action and put my belt on for me! I have worked in customer service since for the past 12 years of my life and know how hard it is to come by good customer service. I felt he went above and beyond his call of duty and believe he should be recognized for it. I hope his manager and auto zone know how lucky they are to have him, he has made me a forever customer of auto zone and I will be sure to recommend Markus and auto zone to anyone and everyone!

Helpful staff

Brian Webster was very helpful and knowledgeable about inventory and usage of the items we purchased!!! Great job!!!!

I put a 1 star on a previous review. I dont know how to delete it. But anyways, I left the 1 star review before AUTOZONE fixed my problem. They made a big mistake on a part I needed. I left the 1 star review, but they had called me back with the problem resolved and took care of me. So for that they get a 5 star review. Thank you to (I think his name was Tim), he helped me out greatly and restored my faith in this Autozone location. I will be back for sure.

Very helpful. They were able to answer all my questions.

Got what I needed,#got out

These guys are great.....they take the time to listen if you are having a problem you need help with.....thats what separates them from the other so-called parts franchises.....well stocked great store.

Great service last time there. A lady employee waited on me and installed my tailight bulbs. Please hit the Like button

These people need to learn how to do their jobs right.

I have to give the young guy 5+ stars. It was pouring down rain yesterday in Gallatin TN. The guy asked if he could wait til it slowed down to go check my engine light. I said of course. Once it was light rain he went out and checked my engine light.. it was still raining yet he went out to help me. WOW!! I did buy the part there (i could have gotten it cheaper off internet) But i got it because he cared enough to go out in the rain... So yes they will now have a life time buyer of auto parts just from them because 1 man made it a point to care about me and my truck. Way to go Auto Zone great customer service

To lazy to check a part number! I had a rotor I needed to do a warranty exchange with and they dont have it so they order it. I get there the next day to exchange mine and they ordered the rear! The crazy part is in there system I couldnt exchange anyways because it was a different part number! Explain to me this I only have 2 rotors in your system with matching part numbers that dont match what you ordered, how did they think thats what I needed? OBVIOUSLY IM SUPER MAD RIGHT NOW OVER THE INCOMPETENCE!!

Brian replaced my battery in time for me to get to work! Thank you.

Today Markus and Riley excelled at their jobs in a way that almost no other retail employees ever do. My mom is 76 and her car battery died so we boosted it and she drove to Auto Zone to have it checked. Riley checked the battery and alternator and was very professional and told her it was only the battery and the battery still had some warranty on it. My mom went inside and Markus was very understanding when she informed him she just didn’t have the money to pay for a $159. battery. So he did everything he could to help her by doing a price comparison and also found another discount that helped her. She lives on social security and is a widow so all his efforts were a blessing for her. These two young men stand out above the crowd in a world of retail employees. I highly recommend this Auto Zone.

Gallatin has a fairly large AutoZone store. They are well stocked and seem to have most of what I need. What they dont have in their store is usually in the Nashville warehouse and they get deliveries several times a day from Nashville. The parts salespeople are knowledgeable and helpful

Fantastic service. I would recommend this place over their competition

Every single time we come to Autozone we literally have to wait FOREVER for a cashier. We can walk in and get exactly what we need in about 1 or 2 minutes but can’t get a cashier to ring us up for at least 15 minutes every time. It’s very frustrating!!!!

The guy that helped us was amazing think he was manager or something his name is Toni p he is amazing

Good selection of various fuses and other things I needed. Nice folks

Always helpful. This is my go to parts store!

Decent service, returned a part with no receipt but had order form for proof. Didnt have any issues, friendly, and at a very busy time.

Cant ever get waited on there is no body there to help customers. We were there for 10 mins and not even a hello waiting in line to be helped we called advanced Auto and got the part for much cheaper and in seconds of walking in the buildng. Dont even go here if you want FAST SERVICE. They do not know either of .those words at all.

The Manager Tim was very helpful and courteous.

My car needs lots of work, I always go to Auto Zone, the folks there are Always Very helpful

The gentleman was very friendly and helpful employees joked around was a pleasant experience

The customer service was pretty good ... needed a car battery

Great place, the people who works there go the extra mile to help you and will help this girl put on new wiper blades and new brake lights.

Didnt have what I needed, but helped me determine the size so I can try to find it elsewhere

I recommend going here for parts.

Everytime I have been here I have gotten quick and helpful service. Great staff

Great customer service! Had one thing I needed and promised the second item by opening the next day.

Real friendly had everything I needed had a good price

Amazing costumer service and really good atention from sales manager Brian

Appreciates them putting on my windshield wipers right there for me.

The best auto parts place with very knowledgeable people and quick computer responses.

I got their had all my stuff that I needed online a service me with a smile and gave me a military discount I really like this place AutoZone

Awesome experience as always with AutoZone. The guys were very friendly and professional.

Knowledgeable people and competitive prices.

There is a good group of knowledgeable parts clerks here.

Helpful and knowledgeable staff and items were easy to find...

Employees always go above and beyond to help me when I come in for parts. They always have what I need at a reasonable price, and always happy to change a headlight, replace my battery, or run a diagnostic test.

Nice to be able to fix a car

The staff is fairly knowledgeable and the products are pretty good. Many of the auto parts come with lifetime warranties.

Great serviceInstalled my new headlight

Had a headlight out, walmart wouldnt help me replace it, but man at autotzone In gallatin, took over 30 min trying to help me replace it, he had to take my bumber off to get to it, and come to find out my wires are messed up. So thankful for man who took time to help me figure it out. Will definitely return here. Great, exceptional service!

Theyre great friendly staff and eager to help you

The staff is more helpful than at any other parts house!

Very nice staff and put my head light in for me

Great help with all my questions. No pressure to buy either.

I use the reward program and I can recycle oil there.

Had a minor issue with a return, but they found a way around it and price matched a different item for me!

Great attitudes seems knowledgeable staff even though some one put GM parts where my brake pads were supposed to be but overall I feel like they know what they are doing

They know there stuff . And fast

Brian is cool as can be. Gets what you need when you need it.

The staff here were helpful and quickly installed the product for me.

Tall lean black guy was very helpful