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Montgomery Shell Auto Service
455 N Frederick Ave, Gaithersburg, MD 20877, United States
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Montgomery Shell Auto Service

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Ke
Review №1

I had to get a MD State Inspection a few months back in a pinch to get my license renewed and they were able to squeeze me in no problem! The staff were friendly and it is a great location if you do not have a ride as there is a shopping mall across the way with food!

Sc
Review №2

Took my motorcycle there to get it MD state inspected. The manger, and his staff were great!!! I was able to make an appointment within 24hrs, where all the local shops are backed up 2-3 weeks. I was in and out within an hour. The state inspector was very easy to talk to, and the manager was as professional as it comes!! I highly recommend this service station for any automotive needs!!

Sh
Review №3

I bought a car out of state, and needed to get an inspection. I called all over. Some never bothered answering the phone. Some were rude and some were expensive . Finally a co worker, recommended I go here. i checked the reviews and I was sold. I spoke with Ernie, who was very professional and set my appointment. The inspection was $80.I got to my appointment and the cashier John, who was very professional, had me fill out paperwork. Told me it might take 1.5 hours. No problem. I strolled over to Marshalls and Panera.Time flew by, in fact it only took 1 hour. And it passed inspection. Luis the mechanic told me, he did a thorough inspection and no issues found. Ill definitely return .

J
Review №4

This place does great Motorcycle Inspection. The staff were professional and efficient. No BS, just good professional service.

Sa
Review №5

Ernie & staffs, thank you all very much for alway taking good care of my cars. You all are very nice & professional.I brought 3 of my cars there for inspections, fix tires, & oils changed, & sure will be other services in the future. They alway do great jobs, on time, & very trustworthy. I highly recommend this place.

Ms
Review №6

Ernie n staff are very professional n Ernie prices are just what he say it is..You can also bring our own supplies n they will only charge for laborSince being in Montgomery county this is only place I will have fix my vehicle

La
Review №7

I came here to get my Maryland state inspection and I was very happy with my services. They did the inspection on short notice and were very quick and honest about the repairs. I was able to drop my car off that day and have all the inspections and repairs done by the end of the day. I’ll be coming back here when I need other services in the future.

Ma
Review №8

Owner and staff are very professional and knowledgeable and were able to service my vehicle in a timely manner. Highly recommend and great location too.

Ed
Review №9

This business has created multiple listings to hide their bad reviews for their service shop, which are now under the Gas Station page for this address. This service station took my car for a simple oil change. They damaged my vehicle right in front of my eyes - I saw and heard the damage done - and on top of that were unable to do the oil change because my factory height car was too low for their outdated lifts with no ramps.I contacted the owner of this company regarding the damage to my car (Ace Aman Singh) multiple times through many methods including ways we had talked in the past and he ignored everything.There are several lawsuits out against this station and its owners (search on Maryland Judiciary Search for some examples). This service station and its owner and employees are flat out corrupt and you should avoid them at all costs.

Ma
Review №10

They gave me a $2700 inspection quote. I would highly suggest you first go to a small shop first before coming here

ze
Review №11

I went to this store for MD inspection service. After first inspection I need some service on my car. For the second inspection, I was not able to get service. The reason is that guy who provide service became sick and I had no option and I wait 2 weeks. It should have a back up person to serve their customer.

Al
Review №12

Ernie, the Service Manager, is awesome! I went in to get a tire plugged and was able to add an oil change at the same time. I ended up having 4 nails throughout 3 different tires plugged + the oil change and I was still out in 40 minutes. Very friendly, polite and professional.

M
Review №13

Took my high mileage vehicle in here for a MD state inspection. It was done in a few hours. It needed a few repairs. They did the repairs the next day. They are fair, open, honest and fast. I will have everything done here from now on. A vehicle with high mileage could be an easy reason for a shop to lie about more repairs than what are actually needed. This shop went above and beyond to do what I needed for as little cost to me as possible. I recommend this shop 100%

te
Review №14

What can I say besides do not go here if you need your vehicle inspected. Do not go here if you need fuel. Do not go here to grab snacks. This business and this location is filled with terrible employees and managers. There was this one employee I believe to be Hispanic who actually tried to be helpful. Go somewhere else. Shell stations are over priced. Just a horrid place.

Ca
Review №15

I had an inspection and repairs both done this week at Montgomery Shell Auto. I had my 14-month old daughter with me 2/3 times I had to have my car serviced. She was totally into wandering and exploring the items and shined packaging on the shelves. The entire staff, both the man working the cashier and the man working the auto repair desk were so friendly and understanding.As a woman, I am always skeptical about being overcharged on repairs, as the research says women often are... This was not my experience here AT ALL. They actively looked for ways to reduce my cost as much as possible. They tried to repair a broken cord for adjusting drivers seat several different ways before ultimately determining they needed to order the part. They even offered to give me a lift to the MVA to start the registration process while completing the final touches to help me be efficient with my time.Both auto repair workers I interacted with were sincere and personable. They were focused on making my experience as easy as possible. Even though there are probably 50 places on Rockville Pike that do auto repair work between this auto shop and where I live, I will never go anywhere else for repairs. I truly found a gem.I never write review s but this place deserves it. 5 stars!

An
Review №16

SERVICE: MD State auto Inspection---Needed my MD safety inspection. Just moved from VA to MD and the process of getting a MD drivers license and car registration has been difficult, especially in these Covid-19 times. A friend referred me to Montgomery Shell Auto Service which played a big part in helping me prepare for my upcoming MVA vehicle registration appointment. I dropped off my car to Montgomery Shell and technicians there provided me with my completed MD inspection.While the car was being serviced I went across the street to the shopping mall and got some things for my new apartment. All-in-all I accomplished a lot that day, including signing up for MD auto insurance. Now all set for my MVA car registration appointment next week. Thank you Montgomery Shell Auto Service!

Jo
Review №17

Ernie was great! He assisted with a nail in the tire and oil change even though they were getting ready to close down on a Saturday afternoon. I appreciate his help.

Mi
Review №18

Had my vehicle inspected for Maryland plates. By far the most professional group of individuals working at the Shell station. From the cashier to the service technician and Ernie Mendez the service manager. They have earned my trust and confidence.Thank youMike

Mi
Review №19

I just moved from out of town and my boyfriend and I got our cars inspected here. They charge $69.95 (thats with a discount) for state inspection whereas the place next door charges $59.99. One of the reasons my boyfriends car failed was because of the steering wheel cover (there were other things as well, however I later found out that there are no such rules against steering wheel cover as stores would not carry and sell them). Another thing was the 3rd brake light which they were charging $50 for parts and labor (very easy to install and not very expensive for the bulb). We ended up buying the part and said we would install it ourselves. Anyways, my car also needed minor fixes and so I bought parts for my car and had it self-installed. Finally after the cars got certified, I drove for a couple of days (less than a week) before my check engine light turned on. The very next day, my boyfriends car also had his check engine light turned on. Coincidence? Im not sure if they messed with both our cars but my boyfriend had his car shipped and I have had no problems with my car prior to this inspection (just the normal maintenance). I would steer clear from this place and perhaps try elsewhere. The guy in charge of the inspection is not very friendly (the associate that helped us, James, was nicer) but dont deserve more business if theyre purposefully messing with customers cars. We ended up just going to dealer because I dont want them to mess with my car again.

Sa
Review №20

Bad experience there. Never take car for Md State Inspection there if you dont want to tear up your money. They failed my car for a leaking power steering pump. Usually .when pump is bad when you turn the wheel you can easily hear the noise. My car did not have that! My car was in good shape. I had them fixed because I need to pass Md inspection and get to MVA. they charged $470. Worst than this they intentionally set my Engine Check light ON. When I told them that my car never had any Engine Check light on before I made the drop, they argued with me. Finally they set the Engine Check light back to OFF. Stay Away from this place! they are NOT honest.

Ro
Review №21

Brought my car here sort of last minute, they were able to get an inspection and oil change done pretty quick. Staff was friendly as well.

Su
Review №22

I had a great experience at this location. Had my MD auto inspection done and Loius and Ernie were extremely helpful and professional . Engaging personalities and prompt quality service. Five stars!

Ro
Review №23

Love taking my car to this shop. The staff is very professional, courteous and most important the job gets done promptly as promised. I have taken my car in not only for auto inspections but also for some repairs. Luis is usually the mechanic that takes care of my car and he is definitely very knowledgeable. I have recommended my family and friends to this shop and they too have been very satisfied with the service!

Ch
Review №24

Beware At All Cost! Unless you like spending extra money. This location for Maryland State Inspections is not honest.I bought a Mercedes ML from another person knowing that I would have to have a hand full of maintenance done because the previous owner did not. So, after buying it I took it to Mercedes dealer in Germantown to get a full diagnostic test. Then I wentTo O’Malley’s to have most of the work done. My temp tags expired while waiting for parts for the car at the shop. Since I had emissions expiration date coming up I figured take the car to get inspected so I know exactly what needs to be completed so I can get my permanent tags.I dropped off my Mercedes ML to get an inspection around 9:40am and they said it was ready around 1pm. Only to find out that the mechanic Luis could not complete the inspection because he said the tags were expired. The first test on inspection says road test. If you could NOT do the road test because of the tags why wouldn’t you just call and say sorry can’t complete the test. Instead, he does an incomplete job and then still charges me $79.99 for an Incomplete inspection.On top of that I had alignment, tires, new brakes and rotors from Mercedes all the way around. Went in with no brake lights on and received my car back with brake lights on???? What?? Not sure what Luis did.Then the list that was given on the half inspection had extra items that needed to be fixed on my car but was not on The Mercedes diagnostic and inspection test. (I honestly feel like Mercedes dealer is way more trustworthy than this little Shell mechanic shop. I trust more in what their list says).Once I checked out the sales rep said to me. You can get these items fixed here. Well not today!! I asked him to charge me less because he did not complete the inspection he said could not and talk to Luis. Of course that went no where. I really don’t like to ripped off or dishonest people.I usually don’t go to shops like this but it was 12 mins from my house and had an opening. Make sure before going here to READ all the Reviews on this shop. And alway get a second opinion because I plan to do so. Too bad OMalley’s in Beltsville, MD does not do State inspection. Been going to them for several years as they are honest and fair with prices.

Ke
Review №25

I forgot the mechanics name I think it was edgar or eugene but anyways he is a great guy. Gave me a discount on my tires and passed my state inspection. This shop has appointments available whereas shops closeby had over a week wait. Its attached to a gas station so you can get drinks and snacks while you wait.

Fr
Review №26

Go there to fill gas very often on Thursday for its 5 cent discount.

Cl
Review №27

Ive used this auto service twice and had excellent customer service. I give them an A++ for their spot-on work and willingness to help their customers.

Le
Review №28

The most kind people. They are all super helpful and always welcoming. I trust them with all my car needs.

Re
Review №29

My car is always serviced by Luis (also goes by Julio). Incredibly professional service, timely, honest, and such a charming personality. Id definitely recommend the service center here to anyone.

Br
Review №30

The gas is needed but they have rest room in side and snacks and water it very convenient

Re
Review №31

Eric was very friendly, patient and easygoing! I had a great experience at this shop!

Lu
Review №32

I own a 2000 Honda Accord, I had stumbled upon this gas station when my oil drain plug had been screwed on wrong by another shop. When I got to Montgomery Shell, they had replaced my engine and now my car runs like the first day i bought it, I highly recommend it for sure

ST
Review №33

Great work done by Hamin. He is some you can trust to work for you. He is my mechanic for life.

Ro
Review №34

These guys have been fair, quick, and honest with us. A nice change from most mechanics weve seen!

Cr
Review №35

Excellent customer service. Owner was very polite and honest.

Pa
Review №36

Good price. And its the little things that count. They care about her. My car that is.

Ry
Review №37

This gas station was horrible for doing the inspection they do not finish it at the time and they do it day after that so bad

Er
Review №38

They get money from my dad before doing their job

Sh
Review №39

They know exactly what you need...

Bo
Review №40

Great job they are fast and curtius

Ad
Review №41

Clean, well stocked, good variety and beware it is moderately more expensive due to its close proximity to the interstate.

pe
Review №42

They stole money from people, don’t go there

Ed
Review №43

I went there to have the oil change done and I pay with a gift card, next week I have no funds on the car and thats the only place where I used other then just put gas on the pump! About 2 month ago!

Ni
Review №44

Stopped for cigarettes.

Is
Review №45

Damn GOOD honest people

Ja
Review №46

Good service!

La
Review №47

Too expensive

Be
Review №48

I can save on gas with points from Giant

Ma
Review №49

Kind and professional. Excellent prices and honest, Luis Diaz worked in my car. In my opinion, it went further. The best mechanic Ive had. He offered me reasonable solutions for my car. I will never go to anyone but Luis ... rieFriendly & professional. Great prices and honest, Luis Diaz worked on my car. In my opinion he went above & beyond. Best mechanic Ive ever had. I have offered me reasonable solutions for my car I will never go to anyone but Luis ... 😊

Information
25 Photos
49 Comments
3.8 Rating
  • Address:455 N Frederick Ave, Gaithersburg, MD 20877, United States
  • Phone:+1 301-355-5255
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Car service
  • Gas station
  • Oil change service
  • Small engine repair service
  • Tire shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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