Long story short, our car got hit by another car running extremely fast in the early morning at 5:05 a.m., and one of the police officers requested this towing truck company to tow our disabled vehicle. The old guy named Scott whom I supposed is the owner of the towing company was very rude and unprofessional because we came early before the offices opening hours as there was no office hours posted on Google or his business card. At least, he handled our badly damaged wagon carefully when releasing it from the lot without any further damages.

Had my car towed here after an accident. The gentleman who originally towed my car was very helpful and provided lots of info. When I went to get my property out of the vehicle, the guy in the office was very friendly and professional and helped me understand the process of getting my insurance to pay the bill. Their prices are very reasonable too. It was so nice to have these guys helping me out during such a stressful event.

What an amazing experience Ive had. I was in an accident and my car was towed to A & M. I read the reviews and was disturbed by them. I was pleasantly surprised to be greeted by such an amazing husband and wife team. I highly recommend this company for your towing needs. Thank you Mark and Team.

Vehicle was towed for no reason as it was in my assigned spot. Called to ask why it was towed and Amy (who was completely unprofessional) states it was towed for being in a reserved spot. When I also stated who I work for and how new permits haven’t been issued yet, she states “oh that’s nice”. I then asked for a supervisor to speak to and she states “I can’t give you that information”. Completely unprofessional and worst service ever provided over the phone to a police personal.

They charge extra for Sunday service. Worker was rude. I wouldnever call them for any kind of service. Buyer be aware!

Extremely rude and vulgar, employee had a angry attitude and made many Vulgar and insulting remarks

Helpful, courteous, respectful

HORRIBLE. Upon retrieving my vehicle, discovered damage to the left front bumper, left fender and rocker panel. It was determined my vehicle was dropped and dragged. I was told the owner would call but that never occurred. I called the company several times and was treated rudely. I explained the behavior was not necessary and as the customer, the behavior was unacceptable. The person hung up. I called back and it was a battle back and forth and was told whatever because she was the owner. Called again inquiring when would I receive a call and the same person said Mark was on a tow. I felt after several hours, particularly because “Mark”, when initially informed, stated he wanted to see the vehicle and would call. Several hours is not acceptable with no communication. Therefore, I will involve my insurance company. The female owner said “Go For It”. The reckless handling of my vehicle, the unprofessional behavior, and the total disregard for my concerns, this company should not be in business. Customer service, regardless of the circumstances, is the foundation of a business. It has been 4 days and no call from “Mark”, no acknowledgment.

There’s is a Mark who works there, be careful he has a terrible attitude. I asked a simple question and he proceeded to raise his voice unnecessarily.

The drive shaft on my Honda Accord snapped in half near Goshen and my car needed to be towed. I called RELIANCE Auto Repair Services in Gaithersburg and they had A&M towing tow my car to the shop.They did a great job taking care of my car and for a great price and the driver was really nice. Compared to other towing companies that charge way too much and ruin your car when picking it up.I definitely recommend A&M Towing for anyone in the DMV area. Great price and service.

Great price...nice job..they even towed it for free

Car was damaged while towing.

Nice clean place

Excellent service

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