I want to give a huge shout out to Jimmy & John for their amazing help and customer service! They took their time to talk and explain the product I was going to purchase and they truly do care about their job! Such amazing fine people! This modern age NEVER disappoints!Thank you for hiring staff like that caliber!
A Gainesville landmark. They were here when I got here in the 80s. Seem to be going strong.
Prices are way too high, the products & prices across the street at 101 Smoke Shop are way better. Friendly & good variety, but 101 got them beat when it comes to the more important factors of buying things in a place like dis. :)
Excellent customer service from a new employee who had only been working there a couple of weeks or days. Very informative. The store has TONS of great stuff. A bit on the smelly side though they need air fresher or to burn incense
Ive been shopping at modern age for the last 28 years
Best smoke shop in Gainesville. The amount of glass at this place is surreal, and you’re bound to find something to fit your needs at a great price. They both import and American glass. The owners are really nice people and they have an enormous selection of tobaccos, papers, and cigars. Every piece of gear imaginable is sold here. I think this might be the best smoke shop I’ve ever been to. Nothing ever matched the experience of walking through those doors.
I bought 4 cartons of cigarettes here today. The place seems to have some problem with advertising. They say that they have curbside pickup. They do not. They say that masks are required. I counted 5 people behind the counter, and not one had a mask. When I asked about these things, they became defensive and spoke about liberals, but I am more conservative than they are. But there are some conservatives like me who still respect accuracy. The mark of a conservative is that they respect accuracy.
I love this place. I always get good service and I find what I need,always!
Cool store, great staff.
Friendly staff, great selection. Very good selection of cigars.
WoW this place has it all!All your tobbacina needs or wants can be found here!Located right in the college student area between mid-town and down town.No wonder they seem to have it all!!!Very nice staff that helped me and they seem to know what the heck they are talking about! 😁Thanks guys
It was good had everything I wanted
Modern Age is a Gainesville old and true !Been a Gainesville, Gator hub for centuries! (LOL) ...........-been shoping their since my cousin went to school!! Around 94-95, my forth year in college down in Miami. Great place 👌 👍
Helpful and polite the staff here is always a pleasure to see
Great people, Unfortunately too lazy and like to close shop early.Had the opportunity to make good business if they would wait till their actual closing time. 10 PM writing this at 9:45pm no need to do anymore businessRudeThanksGoodluckEdit- Buyers do some research on authenticity of products before buying
Great place to get ya goods. Cool people, great atmosphere, and prices arent to shabby.
Nice environment with knowlageable staff
Very limited stock on juices for no salt vapor devices. New Leaf Vapor has so much more. I was only looking here hoping for a place closer to my home.
Excellent cigar selection and humidor. Great staff, highly recommended.
Best smoke shop in Gainesville! Locally owned. Best prices on products.
They had exactly what I needed. Kinda nice when that happens. Both employees seemed miserable. That was strange. But overall decent place.
I always receive good service, but today will be the last time I visit until after the covid-19 pandemic. I felt extremely uncomfortable that an employee got within 6 ft of me without covering their nose with a mask. Masks dont work if they are not covering both nose and mouth. Really sad that one of my favorite locally owned businesses are not working to prevent the spread of covid-19.
Always very friendly, only buys the best of the best. Very understanding and considerate of customers need.
Not helpful. No warranty on broken products. ‘These cheap things come from China, I can’t warranty them’
Best smoke shop in Gainesville
Friendly knowledgeable fun. Just a great overall experience. The two young black clerks were an assett for the location. They were exactly what you want as a customer. Thank you Modern Age!
Not to bad found what I was looking for and at a good price. Most definitely will be back for more
Granny Mildred getting Straight up ROASTED with her PAX 3 vaporizer from modern age 🔥💨
This is the only shop that has the Wild hemp cigarettes. I drive from lake city just for this place. Staff is nice and helpful.
The staff is Not helpful, and seem unknowable about products or how to assist customers. they are as unwelcoming as a plague. I couldnt have left fast enough. the first time I went in for a product they couldnt stop laughing at me like a bunch of children so I left and purchased elsewhere. the second time I went in to get an anniversary gift for my boyfriend, I asked a question and the guy stood there in silence. I asked again in another way thinking maybe he didnt know it was a question once more silence, so I turned and walked out again and purchase at another establishment. I gave it two (2) stars because it is a local establishment, I think it could be great if they got some hard core training on how to behave and conduct themselves as knowledgable staff. I also notice its all men working here and I dont think it would hurt to get some professional training on how to treat/assist women customers and staff members. Women dont want to be laughed at or treated like garbage or like we dont know anything, we can take our business elsewhere I feel like with proper training this business would see way more profit and that means more money for them and the employees and the community as well.
Employees are awesome 👌 products are great :)
They have a really nice collection of glass. Theres two other pipe shops on the street but as far as selection and price go, this one wins hands down. If youre looking for a piece, this place has it going on.
Not the correct business hours listed on the door or internet. If you say youre open, be open. Otherwise, be closed! Lmao
Dont go here if youre a woman.
BUYERS BEWARE!!!Just want to leave this here. Many years in customer service I know how good customer service works. This place has zero of the that. Experience: Yesterday I went to the downtown location and dealt first hand with a man who said he was the owner and deals with buying all the merch. His vibe was the I dont care if you shop here or not, Im going to help you the least possible I was searching for a Nectar collector, I drove all the way from Bronson to downtown Gainesville to purchase one. I wanted one with a water filter, they said they had a couple. I got to the shop and the product was definitely not what I was looking for but I decided to give it a try. The whole experience was off putting down to the check out where the owner passed me on to the cashier. The owner wrapped my glass peice in a single paper bag with no protection. I kindly asked for bubble wrap because I was driving far the cashier acted like yeah thats the boss for ya I purchased and left. Hours later I try the piece out and what do you know it doesnt even hold water from dripping down the tip and after the first use the tip became loose and had no seal. So today I wanted to let them know about the product being faulty and not as advertised. No one at all three stores could help me nor did they want to. They told me he will b in on Monday you have to deal with him downtown. Called all three stores no one could help or tell me how to get in touch with him. So let me get this straight, 3 stores and not one of them has a manager that can handle these problems? One guy told me thats the boss for ya when I mentioned it was funny the only person who can help doesnt seem to o be available. Then went on to tell me he is retired. Well great hire someone to do customer service, train your staff, and rid of the its not my problem attitude that seems to be popular among the employees. Every piece I have purchased in the past 3 years came from modern age. No more, I will not be returning unless this gets resolved.
Best shop in town! Knowledgeable and friendly staff who look out for you.
Employees do not know their merchandises
Friendly staff giant vape selection
They have a clean, organized environment. Also, they have a very large array of goods. Decent prices. Staff, nor so friendly.
Was treated very poorly over the phone.. I was hung up on, after simply asking one question. They sounded very aggressive & I’ve heard rumors of them being aggressive towards customers in the past and this conversation proved that. Will no longer be shopping at modern age. I prefer other shops in town with better customer service & prices.
Modern Age has all your tobacco needs. Plenty of cigars too. Great store with great people. Family owned and operated.
Very helpful staff
Horrible service and lazy employees. They dont really know anything about their products and will waste your time. Very unprofessional.
Wide selection, large collections to browse, good staff and great location
The women and owner are very helpful and polite but the young man is very rude. Top quality tobacco products with decent prices. Nice clean environment. Worth checking it out.
Price and service the best
Everything you need all in one stop shop! Awesome place...
Was ok bought some puff bars 60 bucks worth they didnt even last a day when usually one will last me 3 or 4
Nice Smooth Environment. They were very helpful with making my shopping experience easier. Definitely going back.They carried a rare cigar that I was looking for.
Nice place, large selection of merchandise, friendly staff.
One of my favorite stores. They have everything you need and the staff is always so helpful. Never have we had bad customer service, onetime too much was said so they couldnt help us. We came back the next day and had no problems. Its all about what you say and how you say it. They have a business/company to protect and as a business owner myself, I understand that. These guys are great. From the owners to the employees, they know what they are talking about, so take note and listen you might learn a few things.
Great place, always friendly. Plenty of products to chose from.
Jen rocks! She was so helpful, friendly, all around great! Ive been to modern age dozens of times but I had to write this review after a visit like today! Thanks a ton.
If one enjoys smoking, this is the place to go. The prices are good, and the personnel always friendly and kind to all the customers
Price a little high not to friendly of service
Awesome place
Very helpful, friendly staff. Every time i have gone into this location. Chill scene with a great selection. I recommend this place to everyone! Keep up the great work.
Everything you. Need in 1 stop
Always reliable. For going on 40 yrs, always the same. Thats a good thing.
Great selection of cigars. Pat runs the place and you can tell. Its a great shop for all. I get my cigars there every other day or so. Prices are descent, the staff is chill and its a clean place. What more could you ask for?
Love this Place My All Time Favorite in the Ville Service IS IMPECCABLE
Always polite and great service
They have a great selection of cigars, pipes, and tobacco. And the service is really good.
Thanks John, you guys are always welcoming and on task :-) i enjoy popping in on my lunch break and grabbing my smokes. good tunes always too, all those kids working in there seem like decent folk. i will fall through there maybe once a week, always good
The prices sting a little, but if youre ever in there, ask for Jennifer. She is the happiest, most charming and helpful staff member there. Super bubbly and will take the time to help you peruse the items they have there.
Out of all local tobacco shops this is the best option for variety, there’s a reason they have been a staple name in Gainesville for over 30+ years. There is a notable up charge on products but that’s standard. The staff are relaxed and professional.
The staff at this modern age are amazing are amazing. They were very patient with all of my questions about CBD. The selection is amazing.
Great place to shop super affordable but the staff seems uncaring and they wont even say hi.
Super nice people, TONS of options for whatever youre looking for, and great customer service without feeling like theyre right on top of you while you look around. & beautiful Grateful Dead artwork!
Would give zero stars if I could. TERRIBLE customer service. Beyond rude. Talks to you like youre a child (and I have heard MANY people say the same thing) Inconsistent. Rude. (They have nice stuff but I will not be returning). Once again, RUDE.
This is by far the best smoke shop around. They will actually stand behind the merchandise they sell . I had a problem with my vape battery and it was taken care of immediately. Thanks Modern Age
Huge showroom selection and knowledgeable staff. If they dont have it, theyll try to get it for you.
I love modern age and go there frequently, the staff is always helpful,polite, and dont keep you waiting. I recommend them to others all the time. Great modern age managers and staff you the bomb 😉😉😉😉😀😀😀😀😘
Huge selection and open late
Decent, clean place. Came in to get a few cigars. And endured a firm ass chewing for making a joke alluding to my buddy using a grinder for something other than tobacco. Guy was cool before that. Other than that little confrontation, good service and product selection.
Used to come here with mom for her smokes, lucky she doesnt do that any more but i still find an amazing selection with friendly service. Great for the oddball gift and all you smoking needs.
This is a huge time saver for me, and usually inexpensive. The staff are definitely friendly and helpful.
High prices!!! Bought a glass piece from them and it broke in the first week I owned it after accidentally dropping it on a couch cushion. They dont make the glass, but it leaves a bad taste in your mouth for that to happen!
This is the Target of Tobacco Shops in that you get great service and the staff is extremely friendly. All shops have great wheel chair access and provide ramps providing for ease of use.@ndy
Great staff great prices
Great staff. Place does good busniess. Good prices. I typically like to just browse their selection and I mostly just get the incense unless Im getting a gift for someone.
Very helpful and knowledgeable. Felt comfortable asking questions and they were very patient with me. Will see. Be going back.
Great staff, really chill and they got a nice selection of premium long filler cigars. Always a pleasure to shop here.
“ I’ll Make You Famous… “ 😉
Out of all the smoke shops, this is the best one Ive gone to. Theres a big selection, and the staff has always been friendly and helpful to me. Any time Im looking for something, this is the place that comes to mind.
Always a pleasure going into modern age. Laid back and welcoming. Thanks guys!
Excellent service, excellent product knowledge, and its easy to find and easy to get in and out of! Good prices as well! I bought cigarette/pipe tobacco and cigarrette papers!
While the selection of products are abundant, and the staff is helpful for the most part. They dont do well in taking care of the customers. Bought an item, realized it didnt fit, minutes later I attempted to get a refund but found out that they dont offer refunds, exchanges or credits. Even minutes out the door. Basically know what you want to buy and make sure its the right thing. Just a reminder of why I make the venture to across town for High Tides.
My brother lost his wallet there one of the staff found it and had for safe keeping. Thank you guys for being honest. Great cigar selection and awesome hookahs.
Always a great time at modern age
The staff was friendly, helpful & knowledgeable. I had a great experience!
Friendly staff, great service. Bought a cartridge from them and it was faulty. I brought it back in and showed them and they gave me a new one.
Very helpful and patient staff! Good prices and tons of variety!
UPDATEModern Age has expanded immensely. they now have a walk in humidor and a tasteful selection of tobacco and glasswork. it also looks like they have new, friendly and helpful employees. I had a pleasant experience today.As many have said, terrible customer service. Feels like youre inconveniencing the employees by being in their store. Some times I have no other choice to go here, but I typically make the extra trip elsewhere
Love the selection of products. Very wide variety of basically anything you want. The staff is very unhelpful, and sometimes raise prices to make a quick buck. The mark up is horrible as well, youll feel like youve been robbed after buying from this place. The staff is knowledgable, but most of them are rude and unwilling to help.
Friendly and helpful. Decent prices also.
Man live in Gainesville for a long time an this has been my go to place for the things I need an last night I had the best customer service than I have ever had an Im thankfull...I highly recommend this place for anyone
Biggest selection for whatever you might be looking for!
Good store, better prices than others in the area. Lots of inventory.