The gentleman was very helpful and had excellent customer service!! Will be going to this location from now on instead of my local mall!
Staff was extremely helpful and knowledgeable. The young lady working the counter was so helpful.
They are the best!! The store manager Brandon was very pleasant to interact with and his sales associate Nick did an amazing job of helping me and my girlfriend find the perfect jewelry. Will definitely be back!
Very friendly and helpful sales person explained everything, and I like the sales prices and deals. Ended up getting a necklace on sale with my earrings.
They were good and really nice,,😊😊 and they have a nice earring Selection,,,,I love my dolphin earrings that I got from them, 😊 they are Super Cute! 😊 And Love my rinestone, earrings too! 😊 They are So Pretty 😊 and I love the ear cleaner, So easy to use, 😊 Thank you again Piercing Pagoda,,😊 You all are The Best! 😊 And You All are Very Welcome 😊
Very good experience
Oaks Mall: Employees are fantastic. LOVE their gold earrings,14k charms and chains. Their protection plans work well. GREAT SERVICE!!!
Was perfect
I was really nervous to get them done and they were so kind the entire time. Earrings are super cute, and they were really thorough in explaining aftercare. It barely hurt and was over in a flash.
Brandon the store manager gave exceptional customer service! Deana his associate was very friendly and bubbly they helped me in what I was looking for.
Havent been there in years but as always it was an Awesome experience
Got my ears pierced here 5 times never gotten an infection or any issues. Super friendly staff and work with my price range for other jewelry.
Staff was very good with my 5 year old daughter. The guy that I did business with was very kind and took his time with my daughter, which I really appreciated. He did good work too.
GO TO A PROFESSIONAL AT A TATTOO AND PIERCING SHOP. PIERCING GUNS ARE AWFUL FOR YOU
The Manager was so nice and informed me of there sale last week when i was looking for earrings.
I bought replacement earrings here when my daughter lost one. The service was fine but I wasnt happy with the earrings. Their safety backs dont stay on their earrings at all. We have lost 3 individual earrings (100 near losses) and and she never tuggs on her ears. I bought one pair from Walmart and shes been wearing them over twice as long. No falling out
I bought a Sterling Silver Rope chain 925 from them and I Love it.The Manager is very,very Friendly.They have very nice jewelry.Do not believe what people have to say about these places.they have just as fine jewelry as the big stores.They are owned by some big named stores.
They had exactly what i wanted at a very reasonable price.
I had great service and they where verey nice
The worst customer service experience I have ever experienced.The manager could not resolve any concerns and didnt seem to care.This is for the Orange park mall location
Professional.
We had a great experience and good customer service.
Piercing is affordable and the staff is friendly.
Just a suggestion for sales associates at Piercing Pagoda in The Oaks Mall--when youre told not once, not twice, but three times that the customer does NOT want the piercing warranty, dont be surprised when you upset your customer.
Worst experience ever no professionalism! Had been a customer for 9 years until today. Dissatisfied customer 🤬🤬🤬
Horrible manager