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Super Cool Bike Shop
3460 W University Ave, Gainesville, FL 32607, United States
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Super Cool Bike Shop
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Jo
Review №1

First time visit, immediate fix, super impressed… super cool… very fitting. Thanks, fellas.

Ma
Review №2

This place is indeed super cool and has bikes in stock to buy.

Jo
Review №3

I got them to change out my bottom bracket on my mountain bike, and they threw in a brake and headset tune up free of charge. High quality work and some super cool people working here

We
Review №4

-$50 for a flat rare tire, only stayed for three weeks. I replaced the inner tube on my own for the front tire and it stays just fine.-staff got bad attitude when I revisited. Showed no sympathy and not caring at all, looks like it’s my own business to spend extra time and carry my bike twice to their store in one month-it’s no big deal to replace an inner tube on my own. Just very disappointed at the service I paid for $50.

Ma
Review №5

This is a trustworthy group of guys, which is something that i value over everything else. there are probably shops in town with better selection, maybe lower prices, but ill keep coming here 10/10.

Be
Review №6

I had a problem with my bike shifting so I brought it to Super Cool Bike Shop and I was not disappointed! Literally, within 60 seconds they had fixed the problem. They didnt even charge me for the adjustment. I will be back for ALL of my bike needs, and you should too!

Al
Review №7

Very welcoming crew at this bike shop. Turn around time is the fastest I’ve seen in Gainesville. Highly recommend coming here for bike needs. Mechanics and staff are knowledgeable and friendly. High quality inventory as well, lots of specialized. Thanks again!

Er
Review №8

Man .... I was impressed 😃 think Im in love with the bike repair guru that helped me,😆😔 could have been the pheromones in his fragrance cinnamon and bergamot a fat girls wildest dreams 😂 + handy with the tools✨... #GoDTDAY #BIKES the price was VERY reasonable. I wish, I could have tipped.Him...

Ru
Review №9

Great bike shop. Super friendly knowledgeable staff. Highly recommend.

Ro
Review №10

Took care of my bike right away.

Th
Review №11

Beware of this shop. They had one of my bikes for repair. Told me it would cost $500 to fix something that only needed a good cleaning to repair. A few sprays of WD40 and the problem was fixed and I save $495. I should have just done it myself to begin with. John just flat out lied to me. Not cool!

Da
Review №12

Had a flat and drive gear wouldnt shift to first. 20 bucks and 10 minutes later and my bike was ready to ride again. 10/10

Zi
Review №13

My swagtron E-bike got a flat tire and they got it fixed by trying several inner tubes. I would recommend this shop to everyone!

Do
Review №14

Love this shop! Theyve fixed my bikes up a few times over the past few years and have always done an excellent job. The guys are all friendly, and dont mind if you bring a not-so-expensive bike in for them to look at. I was there a couple weeks ago & they replaced my rear rim same day even though they stay busy. Reasonably priced, in my estimation. Definitely recommend them.

Ad
Review №15

Best bike shop in town in my opinion. I have tried all of them. They do good work and dont overcharge or try to sell you parts that are not needed.I have been in 4-5 times now and have had a great experience each time.

Bo
Review №16

Great. Made me feel welcomed, great info, & look 4ward to dealing with them!

Av
Review №17

Highly professional, courteous and friendly staff.Even though he was leaving and it wasnt his job, the manager stayed back and fixed my flat in no time.Two thumbs up!👍👍

R
Review №18

Martin the owner knows how to give quality customer service. I went in expecting to need bike repair and a tune-up. Martin quickly took a look, immediately fixed my jammed chain, oiled it and sent me on my way.I will definitely get all my cycling needs taken care of from Super Cool Bikes.

Ju
Review №19

Highly recommended the other bike repair shops were trash .I set up an appointment to have my 2 chain rings replaced I was in and out under 30 minutes these guys are the only bike shop I will recommend and Ive been to all of them very honest and respectful I will be back .

ma
Review №20

The owner and staff are the best in town. I was waiting for a cable to be replaced on my bike and watched the owner name off where any customers bike was when they walked in to pick it up. His attention to detail and dedication to customer satisfaction are what drives his team to deliver the best service in town. 10/10 would recommend.

Ch
Review №21

Stopped in for a flat tire and to get some new bar tape. Folks at Super Cool were more than willing to help with both. Got the tape put on in less than an hour (unscheduled) and fixed my flat on the spot. Will definitely stop in with any other issues or just to shop around.

Ka
Review №22

Love this shop! Super Cool is a super wonderful bike shop in every way. They have the best mechanics in town, JD and John. And Martin is amazing. They stock the essentials, and either have what you need or they will knock themselves out to try to get it for you. They are friendly, helpful, wonderful people to deal with, whether you are just getting started riding a bike, or are super experienced, super fast, or super whatever... They dont care who you are. They just want to encourage the love of cycling, (and safe cycling,) and they treat you well, no matter what, and do what they can to make sure you are ready for your next ride.

Ma
Review №23

Terrible experience,Im the kind of guy that prefers store shopping over online but I literally dont want to buy here anymore, unfortunately is the only specialized dealer in town. I bought my bike less than a year ago they offer me free tune ups for a year but since the first day I was having problems with the derailer rubbing too much, I brought the bike a couple times because they were not getting it right and I was treated like an ignorant and the mechanic just keep saying that what was I specting if this wasnt a $10000 road bike. ( at the end I had to fix it myself)I honestly didnt care and keep this as my favorite shop but things didnt change everytime I go I feel like Im bothering the staff by buying items or asking questions about the products, is such an uncomfortable feeling having to ask for service and get ignored... Thursday I went for a couple tubes and some other stuff asking for a specialized tube 700 ×20-28c Instead the guy at the register gave a different brand and size after I pointed at him the different product he keep Insisting it would work and giving me an attitute.. I went home and the tube didnt work(wrong size).Today was the last drop I finally convinced my girl to get a road bike and we went to buy it, as we entered the store the mechanic was at the register talking with a guy about personal stuff and left us waiting for at least 10 minutes I got tired and went close to him and say hi, he literally look at me in the eyes and completely ignored me I got upset and decided to leave, as soon as he noticed we were leaving he finally asked if we needed something with a really bad attitude, this sucks we know theres shortage in bikes and we were willing to wait until they can order it he just look so annoyed and not willing to help we didnt get nothing because he didnt want to sell, he just told me we dont have nothing for sell and we dont order ..... the pics that people shows here are really old the store definitely doesnt look like that now just a bunch of boxes and old repaired bikes. If theres any doubt about this I invite the owner to contact me and I can provide my cellphone number so you can check on your system that Im a regular customer. Im not trying to talk bad about your store, on the contrary I hope you read this and do something about it so we can be happy customers at your store and not having a bad taste after most of the people are spending a decent amount of money here. I love specialized please dont ruin this for us customers.

Br
Review №24

I called today to ask a random question that I wasnt sure the store could even assist me with, and although they were unable to provide me with an answer so far, the guy on the phone was super nice and accommodating to my request. I felt they were really interested in assisting me even if the outcome was not to receive any business from it.

מו
Review №25

Great service and attitude

Jo
Review №26

Blown away by the level of professionalism and customer service. Martin was a pleasure to deal with during the purchase of my new bike. He patiently answered all of my questions and provided a level of expertise that I have not encountered at any other bike shop. He is sincere and makes recommendations based on what he feels is best for the customer and not his profit margins. Many shops I have been to in the past have been very pretentious but here I felt comfortable, and that my business was appreciated. Give these guys a call or stop in, you will not go anywhere else. Thanks Martin and team!

Da
Review №27

Super Cool says it all☺️. Super friendly, super quick, super reasonable prices and we will be back soon to browse all the super bikes😁👍

Fr
Review №28

These people are amazing! I was helped by a blond guy whose name I dont remember. He was incredibly nice and helpful!!

Bi
Review №29

Three weeks ago I bought my new bike. I am 65 years old and figured with the gym closed due to the virus, maybe I could get a little exercise by riding a couple miles a few times a week. The first day I rode four miles. I enjoyed it so much that I have been on my bike every day since and am now riding 14 miles. After working out at the gym 3 times a week for three years I had not lost a single pound. After three weeks on my bike I’ve lost 10 pounds. More importantly, going to the gym always felt like a chore to me and I did not look forward to it. I truly enjoy riding my new bike and look forward to it every day. I think I’m going to quit the gym. Thank you very much for setting me up with a bike that’s perfect for my use and for giving me a new healthy hobby that I really enjoy.

Cl
Review №30

Super cool bike shop has very knowledgeable staff and excellent mechanics. Location is good for UF students. They are an authorized Specialized dealer.

Ju
Review №31

It was my first time there so I was giving it a try. The job was ok and quick, but I was expecting a bit more for the price. Like cleaning the extra fluid spelt in the tires and rims which I had to clean myself. It takes a few note minutes but you can give a good impression on your client. Talking from over 25 years of dealing with bikes it was a bit disappointing.

Fe
Review №32

Its a great bike shop. Thanks to the pandemic all places are out of stock but supercool bike shop has some still. The employees are very helpful, and nice. Go there for all your bike needs

Ru
Review №33

Needed an adult Tricycle chain replaced. They were able to do the work in less than 15 minutes. We didnt even need to unload the bike from the truck. Awesome service and reasonable pricing. Highly recommended!

Ma
Review №34

Very rude. I was asking for advice about my bike and the man was trying to tell me that I needed a new part had to pay to get it put on but when I explained I could do the work myself he walked away in the middle of me talking and went back to unpacking a box. If I could give 0 stars I would.I was asking you a question and you completely ignored me and walked away

Ju
Review №35

The service department at this shop is amazing. Friendly, communicative, and they actually beat the quoted price they gave me. What more could you ask for? More like super awesome...

Ja
Review №36

The best bike shop ever.Very friendly,highly professional guys.Thank you.

Ra
Review №37

Dealt with these guys for years. Always quick with a smile and have great bikes, great service and great pricing. Very knowledgeable.

Do
Review №38

Friendly, helpful and fast service! Excellent

Li
Review №39

Super helpful, nice and reasonably priced! The owner I think it was actually went out if his way for me not to waste my money on parts I really didnt need! I needed a part ordered and my bike was ready the same day it came in! Couldnt be happier with em!

Er
Review №40

Needed a tube replaced. They were quick. Very helpful. And not pushing stuff on me. They are just a good home like store. This is my experience. Unfortunately I can’t afford their nice bikes. Wish I could. They are good people.

Za
Review №41

I stopped by believing that my rear rack was broken in two places, but the associate at the store told me that he could fix it with a bolt and a few cranks of a wrench in a few minutes at no charge. I am extremely satisfied and will definitely stop by again--especially if my bike is *actually* broken next time!

Bi
Review №42

Great service, good prices for repair

Gi
Review №43

Love this place! Hands down the best bike shop in town! Very fast and friendly service.

In
Review №44

This place gives great service. The staff is very knowledgeable and kind. They went above and beyond for me! I highly recommend this bike shop! The best in Gainesville!

Te
Review №45

I went Saturday to get my chain fixed after i broke it. I have never gotten a bike fixed before so i didn’t necessarily know what i was doing but the guy there gave me honest advice, and didn’t let me buy something needlessly even though it would have made him more money. He also answered the questions I had while I waited. This will be my first official bike shop.

Ce
Review №46

Hands down, best bicycle service in town. Martin is really knowledgeable about his products and bikes. The shop has more than reasonable prices, and tune ups for sustainable and durable bikes. I loved instantly being greeted by Flagler, the shop pup. You know its a great, local shop if theyve got a pup on the sales floor

Jo
Review №47

The owner is very friendly and the store has everything you need, and if they don’t they can have it delivered right to the store!

Th
Review №48

This place is by far the best bike shop I’ve ever been too. I purchased a high end mountain bike from Martin (owner of SCBS), and have been nothing but thrilled with his level of care and assistance when I come in for maintenance, accessories, etc. If I could give ten stars I would!

ar
Review №49

🚴had jus wat i needed while passing thru so yea koolness🤙🏼

ja
Review №50

Helpful and friendly staff. Due to covid, they are low on stick right now.

Ka
Review №51

If I could give 6 stars, I would. Excellent. From Hud

Sa
Review №52

My husband and I wandered into the bike shop on a Friday afternoon interested in getting a couple of mountain bikes. The shop had a decent selection of styles and sizes to look at, and the staff members were great! We are new to the biking world and didnt exactly know what we were looking for. The guys working that day really listened to what we were trying to get out of our biking experience, where we expected to ride, etc and helped us to find a couple of options to try. Then they sent us out of test rides to find the perfect fit. Who knew bikes actually can fit you!? We werent looking to buy the top of the line bikes, and we really felt like they were extremely helpful without being pushy or just trying to sell sell sell as some other bike shops in the area have been. We went to the other shops in Gainesville over the course of the weekend and even when back to Super Cool Bike shop to test ride again. They (Austin and Levi) answered all of our questions and gave great advice. By the end of the weekend, I walked out with a brand new bike (my husband has one ordered and on the way). The staff even helped us get the bike rack set up onto my car. I would highly recommend this shop!!

Na
Review №53

Great service. Very helpful!

Ju
Review №54

Traveled from Tampa to Atlanta with a new bike rack that was shifting a bit. Stopped to ask for help. They took a look, tightened some straps and sent us on our way feeling much more secure for the rest of our trip. GREAT customer service. Highly recommend this business.

Ni
Review №55

The staff here are honest, helpful and full of great advice. They are a Specialized dealer, so its a good place to purchase a quality hybrid or road bike. They are able to order most accessories or parts and have them in the shop in a timely manner. Super nice guys and very respectful and polite. I highly recommend Super Cool for first time road bike or hybrid buyers.

Ro
Review №56

Martin and the guys at Super Cool went above and beyond my expectations. I bought a 2018 Specialized Allez, but there is a recall on the forks and Specialized isn’t sure when they can get them fixed. Martin had a 2017 in stock to fit me, and offered up a great deal and accessories. I feel like they did everything they could have to make sure that I was a happy customer.

Bo
Review №57

I simply needed to buy shimano brake fluid to bleed my own brakes. I am from out of town and will be riding in the area for several daysJD and Martin helped me out and got me back on the trail.They did what two other bike shops refused to do.

Mi
Review №58

I dont frequent this shop as much as I should. (my disclaimer: Ive ridden or worked with some of the employees in the past) This is a well run shop and youll notice this right when you walk in the door. Its very clean and well kept. They keep a good variety of parts in stock and also have a good selection of used and second hand parts for very reasonable prices.

we
Review №59

Just purchased 2 new specialized bikes from super cool bike shop! Excellent service and very informative. They went out of of their way to help us with any questions and find us the best deals! Would definetly recommend over other bike shops in the area!

ge
Review №60

So I decided to buy a Specialized Rockhopper and went to this bike shop. The first gent I spoke to was very helpful in explaining what features I should be considering. He educated me on the value of better components. As a result, I stepped up to a better model, and am delighted with my new bike. The shifter needs a minor adjustment, and they said bring it in and they will tweak it on the spot. The Mechanic even remembered my name. Pretty Super Cool if you ask me!

Da
Review №61

The folks are honest and competent, fast and fairly priced. The team replaced cables and sprockets on my 2010 Specialized Sirrus Elite in a rush to accommodate my traveling arrangements, and not only was the work flawless, they cleaned the bicycle - and got it back to me ahead of schedule. Ive dealt with four bicycle shops in three states while riding this bicycle over 25,000 miles, and even though all did good work, Super Cool managed to come out on top. I highly recommend them.

Ja
Review №62

I have been a loyal customer of Super Cool since I got into cycling through triathlons in 2011. These guys are honest, competent and very fair on pricing. I have had three bikes fit by Cabe and he did a great job and took lots of time getting everything right. I cant say enough good things about this shop and the guys and gals that work here.

Ka
Review №63

Excellent service! They fixed my bike for the things I was complaining about and the ones I did not even realized it had. Will definitely go back everytime I need it. They provide services, have bikes for sales and accessories.

Wi
Review №64

Went in for a brake adjustment on my Elliptigo, they found a stripped screw and changed the brake quickly on a Saturday morning. I highly recommend their service and definitely will be back.

Br
Review №65

Awesome shop. Great prices and excellent customer service. They did a repair for me in one day that would have stressed me out for a week if Id tried to do it myself...and they did it cheaper than I could have done.

Dy
Review №66

Ive lived in Gainesville my whole life. Up until last week, I had never used Super Cool for repair services. Thats gonna change. I have been to Chain Reaction, Bike Works, Gator Cycle, and have had multiple horrible experiences at each of them. The guys are Super Cool are just great. Changed my flat for 12 bucks on a random Monday night and it was no. big. deal. These guys run a shop like it should be run. Super casual, friendly, helpful, and knowledgeable. Thanks.

Be
Review №67

This has been my go to bike shop for years. Martin has helped me pick out all my bikes, and has been extremely helpful when I ran into any problems down the line. I trust Martin more than any other bike mechanic in town. He is very knowledgeable about high end bikes, and will set up everything right. This is my go to bike shop even when I am out of state

Di
Review №68

I love going to Supercool for all my biking needs. Everyone is knowledgeable and friendly. I had an issue with some bike parts and it was my mistake, but the owner immediately took care of it. I was so impressed by their professionalism. And the best bike mechanic in Gainesville recently joined their shop, so it’s an all around great place for cyclists.- Frank

Ma
Review №69

I hardly know anything about bikes. I wanted to raise the handle bars on my new road bike that I had only ridden once, but they helped me understand why the handle bars were already at the correct height when I went in there. Lots of respect to them for turning down an easy sale and educating me.

Fa
Review №70

Practical, fair priced and timely service on two kids bikes. Will return in future for more business. Ty

Si
Review №71

Great Customer service!! They weret pushy and they knew that we were not professional bikers, so they didnt over sell the bikes. We ordered bikes and we were riding them one week later! They were great!! I recommend them to everyone now.

Ph
Review №72

Ive known the guys at Super Cool for years, and theyve always treated me exceptionally well. The shop is clean, and well run, plus they have some the best bikes and prices around. If you need a new bike, or need some repair work done, this is the place.

Ak
Review №73

I made the mistake of purchasing a bike from my local Sports Authority. The bike was a pain and even though I had purchased an additional warranty on the bike from SA the service was crap. The Super Cool Bike shop was able to fix what Sports Authority couldnt. They were super chill and efficient. Next time I buy a bike it will definitely be coming from the Super Cool Bike Shop.

Ne
Review №74

I went in to look at bikes (I have never bought a bike from a bike store before, only ever at Walmart), and not only were the staff amazing, informative, and polite; but they also allowed me to ride one of the bicycles I was interested in. While I did not buy a bike that day, the experience I have had with them made them my go to place for when I do purchase a bike. You guys are fantastic.

Ch
Review №75

100% reccomend this shop. Definitely the best bike shop in town. Ive gone countless times and the service is impeccable and the staff has been friendly since the first time I walked in.

ch
Review №76

Really great place to buy a bike. They are very knowledgeable!

Be
Review №77

Knowledgeable staff, honest, good price. Very happy with my purchase and will refer to others.Beau Beery

Ca
Review №78

Excellent customer service and very knowledgeable. They set me up with my first mountain bike and were very helpful through the whole process.

Va
Review №79

Jake and his buddies are the best people to bring your bikes to in town, hands down. They dont charge much and are super helpful. Ive never felt like I didnt know enough about bikes and any off the wall or stupid question were fielded with poise and tact. Dont bother going anywhere else: they can order anything you want.

D
Review №80

Brought my bike in for what I thought was a brake cable replacement. They had it fixed and adjusted in about 45 seconds and didn’t charge me a thing. Staff was very friendly and professional.

Se
Review №81

Martin and Austin and the other staff are so knowledgeable, helpful, and friendly. The shop has a full selection of bikes, bike accessories, and bike clothes. My favorite bike shop in Gainesville, and I visited a few when buying my mountain bike (eventually bought from them).

Jo
Review №82

Great service!

St
Review №83

Great place! Always helpful. Ill buy my next bike here!

To
Review №84

Pro Sales and ServiceFull Shock and ForkSuspension ServicesExcellent PricesLocally owned.

Ev
Review №85

I went in looking for a good commuter bike and they gave me a great range of options to choose for based on personal recommendations. I now have a fantastic bike, I could not be more pleased with the service they provided!

Ry
Review №86

Should re name it to SUPERRAD bikeshop, cause these dudes are RAD. Best bike selection, fastest repairs, and best sock selection in TOWN. Ask for Cox

Pa
Review №87

Great shop....I think specialized is the best brand out there, and look awesome....Austin is very knowledgeable and helpful....I really enjoy dealing with him....get a specialized hybrid and join the fun....over 2000 miles in counting in 1 1/2 yrs!

Jo
Review №88

Friendly, knowledgeable, helpful with reasonable prices. The place in Gainsville for every cycling and vintage airplane enthusiast 😎

Al
Review №89

Love SuperCool and trust them with my bike for years, never had a bad experience.

Ha
Review №90

Super friendly service. The guy helped me get the part for my bike I needed used and saved me $15

Za
Review №91

Excellent customer service! Testing out my new bike today😃

Da
Review №92

Awesome bike shop great staff very helpful.

Me
Review №93

Great experience! Had 2 flat tires (tubes) and they changed em out same day; actually in about 5 min, and the price was right!!! Would totally go back!!!

Ma
Review №94

The people there are super cool and so are their prices and service. This is the shop to go to in Gainesville.

Si
Review №95

Very friendly and professional, offers reasonable discounts and transparent pricing.

Co
Review №96

Austin is extremely knowledgeable and provided excellent customer service.

Du
Review №97

I have been going to Supercool for all my cycling needs for 3 years now. There has been changes in staff, changes in the building, even changes in what brands are carried. However, one thing that has remained constant is the great atmosphere within the shop!Everyone at Supercool is extremely knowledgeable, helpful, kind, and has a great sense of humor!Whether you are looking to purchase bike gear as a student or are looking for a shop to support your cycling habits, give Supercool a serious look when you are in Gainesville.

Ci
Review №98

Got great service and prompt delivery of my bicycle.

ke
Review №99

The guy was on the phone when I walked in and never got off the phone I stood there for minutes before l walked out

Za
Review №100

JD is the best bike mechanic in Gainesville

Information
20 Photos
100 Comments
4.9 Rating
  • Address:3460 W University Ave, Gainesville, FL 32607, United States
  • Site:http://supercoolbikeshop.com/
  • Phone:+1 352-371-2453
Categories
  • Bicycle repair shop
  • Bicycle rental service
  • Bicycle Shop
  • Sporting goods store
Working hours
  • Monday:10AM–3PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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