I had my mercedes towed there. They started on my car right away which I was very grateful for. They had it ready in 2 days. I was told that they checked my car out from top to bottom and still couldnt figure out why it was running hot. So I picked my car up and paid $576.00 for the service. I left the shop in my car. I wasnt 5 minutes away from the shop when I noticed my car was running hard and running hot so I had to pull off the interstate and get the car towed right back to them. Once again they checked my car out, diagnosed the problem but wanted to change out unnecessary parts that wasnt the problem and it was going to cost over $2,000.00. When I said no if its not broken dont fix it, only change out the parts that is causing the problem, the Mechanic told me I could let them do it their way or take my car somewhere else, so I took my car somewhere else. My car is running like new and I only paid $770.00. I will NOT RECOMMEND THIS PLACE TO NO ONE

Newberry Imports has cared for my 2013 Subaru Forrester for over a year. They have done a great job maintaining her. The mechanic is honest, conscientious, and experienced. I highly recommend their services.

Went in for an oil change came out with a cracked windshield. They denied everything but said they would pay half to fix it, if they weren’t guilty why would they pay half? Chose this place because it was close to the hotel we were staying in and didn’t think it would be possible to screw up an oil change guess I was wrong. Never assume as the saying goes.

While traveling through the Gainsville area, I had an unexpected need for tire service. I had stopped at another auto service provider first, and they recommended Newberry Road Imports for my needs.The staff at Newberry was friendly, professional, quick to provide my service, and at a very fair rate.I highly recommend Newberry Road Imports.

Fast service and nice boss, not nice price.

Excellent service at competitive prices. They know what they are doing to get your vehicle road worthy again. Friendly helpful and professional.

Way over priced, needed a job done and he told me 350 dollars and I knew that was way over price went to another shop and they only charged me 60 bucks. Don’t let this place fool you out your money

Quick service. Prices upfront. Experienced in Japanese cars.

Very knowledgeable mechanic with great attention to detail! If you want to take care of your car and have it last a long time this is the place to go. They are extremely thorough and recommend the right things to keep your car up and running. In addition to knowing what they are doing the customer service is absolutely excellent!

Everyone in my family brings their cars here, and weve all been doing so for years. They are awesome: trustworthy, fast, open extended hours, and they always call with quotes that are reasonably priced. Several times they have told me that I did not need to have work done that I thought that I did (which shows that they are trustworthy and not just trying to make a quick buck). When my last car reached its end of life, Phat told me to sell it rather than fix it. I totally trust these folks and recommend them highly.Plus, just have to say, Phat seems like a good guy both personally and professionally. I cant imagine him acting poorly like a reviewer said in an old review. Ive been using this place for over 10 years and have never seen him lose his cool. Hes a good guy, and so are the rest of the people there. Its always a pleasant experience.

Hard to judge based on one visit. Tried to get me service things that I had already serviced recently, but were straightforward and did not pressure me to get more work done than I wanted. Fair pricing.

Used to be a great shop! This was my go-to place for any and all repairs on my cars...But recently, I took my car there to get it looked at (literally). I had a loose piece that rattled and just wanted them to take 15 seconds to give it a once-over... they told me it would be $40 to just look at it. As in, it was literally going to cost me $40 to have their eyeballs move 3 feet from my face down to my car.I drove to Autozone, they came out and took a look, got me a new part for like $8 and replaced it for me free of charge.My dad always told me that if a mechanic starts charging to just look at something, leave immediately. Thats the tell-tale sign that theyre dishonest and are trying to force their way into your wallet. A good shop with honest workers will help you figure out the problem quickly, then offer advice and their services to help you out. I now firmly believe this, as the interaction I had with the guys at this shop left an awful taste in my mouth.Ive since changed shops and Im much happier. No more of this $40 BS look-over charge.Newberry Imports lost my business for life.

The owner worked for Japanese car companies and he will tell you everything you need to know about the car. He knows Toyota and Honda cars to every corners and their weaknesses. I always feel good with his service. The $40 check worth it. They lift the car up and check everything inside out. Your car will have it own record with every details that would save everybody time. They know what they are doing.

They are always great with customer service and vehicle care. And they are quite affordable!

Honest and reliable repair facility. Very knowledgeable, especially on imports. They will work on almost anything.

Friend of mine who use to own a major dealership here in Gainesville recommended them. 15 years later and never disappointed in the service, speed and quality.

Horrible shop. horrible mechanics. horrible service. Might as well just throw your money in a fire if your planning on coming here for work to be done.

Phat will go way out of his way to make sure the customer is happy. I wish there were more than 5 stars to give them!

Newberry Road Imports has always been amazing! Friendly and honest...a company you can trust!

Great service and people. Trustworthy.

Great place to go. Went in for rebuild my Trd supercharger, Phat did a great job rebuilding it with only 2 days, Great service and Phat is an very honest, experienced mechanic !

Just a simple oil change, but Phat Phu and his staff looked over my car carefully for me, checked air pressure on tires, etc. quick service.

Brought a 2002 S2000 here for a few problems. Car runs great again. Knowledgeable staff.

Phat Phu is a very knowledgeable mechanic and stands behind his work. Also he pays close attention to his mechanics. He is the best in Gainesville.

Awesome owner and very knowledgeable mechanics. Highly recommended!

My wife and I have used Newberry Road Imports for all of our automotive issues for well over a decade. Phat and his team have always been exemplary. Once, my car had broken down away from his shop and had been towed to another mechanic. The mechanic had diagnosed a blown head gasket and recommended replacement of the entire engine which would have cost thousands of dollars at the time. I had it towed to Phat and he was able to use a special chemical to seal the head gasket-literally saving me thousands. That particular repair was done five years ago and we still drive the car daily. We have recommended Newberry Road Imports to dozens of friends and have heard nothing but praise from everyone-even though no one likes to have a car problem. I applaud the business model and am glad that there is a business owner that treats his clients like family.

So I took my car to these people, and it was for an issue of repetitive jerking and miss firing. They told me that it was coils and that they could fix it. They charged me about $600.00 Within less than a month, the same problem occurred again. They charged me again, another $300-$400.00 to do the SAME problem again. To make matters much worse, it happened ONCE AGAIN! I refused to go back to them and got a second opinion and found out that they over charged me, and did not fix the problem. Will never return to this place.

Our car broke down and the guys at newberry imports got me back on the road even though it took past their closing time with nothing but a positive attitude. Great service!

BEWARE! BEWARE! I didnt believe the poor to fair reviews at first because they are years ago, but all those reviews are telling the truth! I was charged for the estimate as the reviews mentioned, and when disputed the guy did yell at me! I felt deeply insulted by his rude words. Worst service ever!

We have brought our VW here several times. They are always very up-front and communicative, always willing to work with us. I have always felt well-treated and when we had initially price-shopped they are always competitive. I have confidence in this shop and will be bringing my vehicles here for the forseeable future.P.S. - They have a Master VW tech on staff, of which there are very few in the US

Great and honest place

Very dependable repair shop!

Liars and thieves! Made my car worse than when I took it in!!!

Awesome Mechanics

I went one day to fix the lights and they did not fix anything my problems followed and they charged me dearly for a job that they did not I would not recommend this workshop

It seems that they were not completely up-front with my son. Im glad we only paid $50 to have it looked at.

Honest good service