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Gerald Roberts Repair Services
1802 Candler Rd, Gainesville, GA 30507, United States
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Gerald Roberts Repair Services
Comments
W.
Review №1

We were driving home from NC to Florida when the radiator clogged up and overheated.They stopped everything and replaced the radiator for me.Great job!

La
Review №2

Very great service and fair love going back just to visit

Ju
Review №3

Marty is an upstanding guy. Hes honest and does great work. Our family has been taking our vehicles to him for well over a year now and have always had a good experience.

sh
Review №4

The service was great. And the mechanic was knowledgeable. Look for to a long standing relationship.

Di
Review №5

You only go here to get a better price than the dealership. Marty has great knowledge on every VW engine that just by hearing your car idle, he can tell you what is wrong, or needs attention.

GE
Review №6

Ive know the Roberts family for almost 20 years, through my wife. Mr Roberts has passed away, but his Son has taken the business, and continues working daily, with extreme perfection, as he, his Father Gerald, Mrs Betty, and their reliable employees.As others have said, they are a very RELIABLE, PROFESSIONAL, and FAIR in PRICING.I would recommend them to anyone!!

Wa
Review №7

Marty is great! Family business thats been there for a while.

an
Review №8

Tune up and muffler repair for the 1985 VW westfalia. Excellent work!!

Ma
Review №9

Well, if anyone wants to know the real story about Jessica Gilreaths experience here please give me a call or I can show you pictures of what kind of shape her engine was in when I got it. I will admit she did have an oil leak but when I got the car back to fix it and then drove it myself it wasnt leaking. She immediately carries it to the dealership where they changed her 3000.00 to repair it. I stand behind my work and I would not have been in business for this long if I treated my customers like this. The engine repair we did was major and was due to her not changing her oil. If it leaked then I need to be the one to fix it . She can carry me to small claims court if she wants, I have all the proof I need. Oh and about the venmo, I have proof of that too. She is the unprofessional one .....as you can tell by her personality.

Je
Review №10

Terrible experience here. I was hesitant to go to a place other than the dealership but the owner went to school with my boyfriend’s mom so I thought I would give them a chance. The car was in the shop over a week before they even looked at it unbeknownst to me (“because they were waiting on Venmo transaction” Which was per their request that I sent and it came out of my account the first day). It took three weeks to get the car back (engine repair). When I got the car back, driving home the check oil pressure light came on with a message to turn off the engine immediately. I checked the oil and it was two quarts low and the coolant was below the minimum line. There was also oil leaking everywhere. When we had a chance to bring it back(Saturday), they said to bring it to his mother’s house next to the shop. By Tuesday we still had not heard one word from the mechanic. Returning phone calls or giving a timeline are clearly not part of their business. Finally, they called back after several unreturned messages. Go figure, they had not touched the car yet (on an issue they created). My car NEVER leaked oil EVER. First three weeks of “work” was $3500 and the second stint $334. The car still has a SIGNIFICANT oil leak that was caused by them. I believe they should fix it since they messed it up but my level in trust in this place is below zero. They were unprofessional and incompetent. Do not go here. You will truly be sorry if you do.Update: I ended up having to take my car to the volkswagon dealership because it was pouring oil out onto the ground and not driving correctly. After thorough diagnostic, they quoted me $3300 to correct errors that were made in Marty Roberts’ work.Contacted BBB and filed a complaint, he was unregistered with the Hall County Chamber of Commerce. I will be taking Marty Roberts to Small Claims Court to stand up for anyone else he has done wrong.

Li
Review №11

Great service. Honest friendly family.

Za
Review №12

Marty is straight up. Love the whole group. Ronnie too. Ha!

Gr
Review №13

I love this shop! These guys are honeset, prices are fair, and they are just plain good people. You will NOT find a better place to have your vehichle repaird.

Vi
Review №14

I always come back here, even when I lived in Atlanta, because everyone at this family business is knowledgeable and just, personable and prices and great.

St
Review №15

Reliable and honest repair shop.

Information
2 Photos
15 Comments
4.7 Rating
  • Address:1802 Candler Rd, Gainesville, GA 30507, United States
  • Phone:+1 770-532-1681
Categories
  • Auto repair shop
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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