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Express Oil Change & Tire Engineers
526 Jesse Jewell Pkwy SW, Gainesville, GA 30501, United States
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Express Oil Change & Tire Engineers
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Mo
Review №1

Ive been coming here for years. Never had an issue always enjoyed coming here, but today the staff was rude and were running their mouth and cussing about me (all because I got close to the edge when pulling into the bay) before they started my oil change. Then had an attitude the entire rest of the time. Absolutely miserable people. Will probably not be back after this.

Je
Review №2

They are the Best and they Blessed me so much. My tire blew right in front of the shop. They changed my tire for FREE because I forgot my money at home. The manager and employees. Just the best people

Ba
Review №3

Great service. Nice people and it was very fast. I will go back. Price was great.

Je
Review №4

Staff got me in immediately. Quick service for oil change & filter. Moderately priced ($49.95 +tax)for my vehicle. Would go again.

La
Review №5

Ethan was great and very professional. Super helpful in explaining everything. Quick in and out service. Definitely recommend.

De
Review №6

Express is awesome. I like the fact that they include you in everything from asking if youve been having issues with the car to showing you the oil on the dip stick to allow you to see its done, clean and theres enough in there. They even checked and filled my tires, made sure all my lights and blinkers worked and offered a diagnostic check if I wanted one.They are worth every cent!

Ja
Review №7

Love this place. The staff is friendly, effective, and professional. They do a little bit of everything here and are efficient with their work and time. We were serviced by Jason this time around and he was great, as is all their staff whenever I visit this location. Keep up the great work!

CH
Review №8

These hardworking professionals were awesome in the speed and efficiency of providing excellent quality service while giving the same energy in customer service. I am a travel nurse who’s car began to give a/c issues in a time where the weather was changing from a cooler winter to a brutal summer ( as most Georgians know we only have a sneeze worth of spring before the temps rise) so had to get my a/c fixed just to tolerate the sweltering by heat. They worked with me by allowing me to leave the car at the shop and notifying me when the job was completed. I am thoroughly satisfied. Thanks again zack and his crew!

Ve
Review №9

Stripped the bolt to my oil pan. In two years never had a problem until this. I had another person try to do a oil change and because they couldnt get the bolt i brought my car back to the place that stripped it no help only a 1152$ quote for parts and labor which by the way didnt take 4.5 hours to fix nor did the parts cost anywhere near 600 plus bucks..company reached out after I made the post I did as asked still waiting to hear back lol its been months now good thing I didnt hold my breath

Si
Review №10

Bo was awesome! let me know how low my oil life was! Cleaned my windows and made sure everything was filled and was in and out ☺️ very convenient with three little kids will be back

Tr
Review №11

It was ok they were timely and polite and professional

Ka
Review №12

Shoutout to Mike Hughes and the whole crew for an awesome oil change experience today! Seriously giving you guys all the stars and recommendations. This was my first time here and I was actually stunned at how quick, easy, efficient, and affordable the process was. Mike even let me know what the price was going to be before we started to make sure it was okay, then showed me the oil level on the dipstick when he finished but before asking for my form of payment. The atmosphere was positive, kind, and helpful, and the communication and efficiency had total pit-crew vibes. Huge thanks to Mike and crew, I’ll see y’all in a few thousand miles! :)

Dr
Review №13

Mike Hughes was detailed on delivery of each step of the process in servicing our vehicles. He was respectful and well mannered. Really appreciated his efforts. Look forward to doing business in the future with our fleet of vehicles.

Pa
Review №14

Great experience, Bo was able to fix the parking light issue with my car. I also get the oil changed here, and the employees are professional, prompt, and courteous. Zack also heped at check out, and was very kind. I will be back in the future for services needed!

Ch
Review №15

Mike and his team are very professional after I took my car out of precision auto care due to poor service. I take my car to Mike, he gives me good service. Replace everything. Precision auto care is a disaster for my car. Excellent service in this place.

De
Review №16

Its was great, you are in and out in no time.

Wi
Review №17

Mike the manger is a professional guy, running things great over there. Zack and young Mike helped me with my oil change and they did a amazing job.Great group of guys and I definitely recommend if your in the area and need anything done to come to these guys!

Ma
Review №18

It was my first time going here and Mike Hughes helped me and was awesome! The whole group of guys was over all very nice and professional! Thanks Mike!

Lo
Review №19

Always quick, never a line, and very fair prices. They do not pressure you to replace stuff that doesnt really need replacing either. Very refreshing to know there are great service places still out there like this one! This is my go to place for oil changes now!

Br
Review №20

Good and friendly service at a good price.

Su
Review №21

Technician was friendly and got my oil changed in no time.

Ja
Review №22

Mike Hughes was awesome! Super friendly and inviting. Quick and easy. Very professional. Highly recommend.

De
Review №23

Great service! The guys working were in great spirits! They were professional all while making us laugh!

Wi
Review №24

Professional and curtius service. No long wait.

Ma
Review №25

Mike and Bo are great technicians. I go to them every time I come up here. They get me in and out. Great customer service. I would recommend 10/10 to anyone.

da
Review №26

Great place the displayed great team work, I was out of there in ten minutes. Definitely my new oil change home. Great job guys.

Br
Review №27

Excellent place for oil changes. Quick, efficient and timely. Mike Hughes, Technician, was courteous and professional.

Sh
Review №28

Jason was the gentleman that serviced my vehicle today. He was polite, helpful and knowledgeable! Im a working mother of 2 so spending hours at a dealership is NOT something I have time for, nor is it something I want to do. I was able to pull right up into the bay have my oil changed and get back on the road to have the rest of my lunch break from work. The service I was given was WORTH EVERY PENNY! Thank you guys!

Am
Review №29

Absolutely the best experience I could ask for . Fast, friendly. Everyone greeted me with a smile and so very helpful. Would recommend to everyone to go to this location . I will definitely be going back if I need anything else .

Co
Review №30

Got new tires and an alignment. Car drivers smooth and straight now.

ja
Review №31

I always get my oil changes and maintenance fine here. they are always very professional and courteous.

Br
Review №32

This place is awesome! Quick oil change, super sweet people, and they really know their stuff!

Ka
Review №33

Express is always helpful and fast. I’ve never had any issues or problems after I’ve gotten anything done here. The staff are kind and helpful making sure I’m getting exactly what I need done. I always come here for any car maintenance I need.

Al
Review №34

Wonderful and informed staff, quick and easy. If you are cut for time, I definitely recommend them. I was in and out in 15 minutes tops.

Cr
Review №35

I took my car in to see what was going on with my tire. All the technicians were very friendly and helped me with no problems or wait. I would recommend this place for any automotive needs because not only are they friendly, good at what they do, but also affordable.

St
Review №36

Staff is very polite and quick with getting oil change

Je
Review №37

The Mike and his staff are amazing and very knowledgeable!!Not only do they have great prices (huge win!) they are kind and really explain what they will be doing and what your options are!! Our family uses them for anything car related -except body work!!

Da
Review №38

Great job, Mike Hughes! Exceptional service.

Ch
Review №39

They have worked on both my cars and provided excellent service. There was an error once, but they corrected it, and they provided a discount on my next service. I have been really happy with the quality we have experienced. Their prices are reasonable, and our cars have been ready on time.

To
Review №40

Love these guys. They are always friendly, efficient and thorough. 10-20 minutes and youre done. Quality products used, and reasonable prices. I definitely recommend.

Mo
Review №41

Very professional and friendly. I’m from out of state so I was looking into oil changes and this place had the best reviews. They didn’t have my oil the first time I came in an said to come back the next day and they’d have it. They gave me a discount because I came back and gave me a cute little first time customer package. Erick helped me out both days and did an awesome job! Everyone there again was super friendly and helpful!!

Br
Review №42

Edgar was wonderful and professional. He was timely and gave me a discount for Healthcare workers. I had a great experience!

La
Review №43

Ive been due for an oil change for a few weeks, but have been too busy to get one. Luckily, I stopped at the Express Oil Change & Tire. Without having to exit my vehicle, I was immediately greeted by a technician when I drove into the parking lot. After requesting an oil change, I was promptly instructed to pull into one of the open bays. From start to finish, my requested service was completed in 10 minutes. The technician was extremely professional, knowledgeable and extremely helpful. I am very pleased with the service I received today, and I will certainly return for future services.

No
Review №44

Edgar was very helpful! The entire service was fast and friendly. Definitely going back!

Da
Review №45

Had a mistake the last time I went. I called and the manager came out and made sure everything was right and comped my next oil change.

Je
Review №46

Jason and his crew have done a great job for years. Love that I can sit in my car while they work on my car!!!

c
Review №47

Very quick service with competent staff. My work uses this place to get our vehicles serviced and us back out there helping people ASAP.

Ti
Review №48

I was in and out in under 30 minutes. Jason was the tech serving my truck and he was so polite and helpful in understanding the process. Ive known about this place for years but never tried it. I dont need a car wash when I get my oil changed but I do need to be valued and Jason and his crew valued me as a customer. I will be back for sure!

ca
Review №49

I have started using this company more as my mechanics and oil place to go. I like the straight fourth they are with me not like other places just pulling your leg. So I currently have all my vehicles in their system now.

ed
Review №50

Terry from Terrys Kwik Lube in Bakersville, NC is a top notch guy and a very good mechanic. Highly recommended.

Ow
Review №51

Found the business when I was new to the area over 7 years ago. Ive used them from then on. The staff are friendly, courteous, and professional. They dont try and sell you things you dont need and have worked with me and my special needs as a physically disabled person. As I have learned over the years, you get what you pay for and with Express Oil, you are paying for professionalism. Thanks to Bo, Mike, and the rest of the crew for their dedication and hard work!

Ke
Review №52

Ten minute oil changes, you dont even have to get out of the car. All of their prices are listed on the wall for their services, they wont try and sell you anything you dont really need. Real straight forward and I love that. Definitely sending all of my business their way.

Je
Review №53

I have been using this shop for years, Mike and his team are my most trusted auto technicians in the area. Highly recommend these guys!!!

Tf
Review №54

Yesterday was the first time I was at that place of business. I am just new to the area moving from Florida and I will say that it is the easiest thing that I have had done since I moved to Georgia very professional Bo was excellent explained everything to me the service was excellent I can say nothing but good things about your place of business. Once again thank you for the great service I will be back. Once again shout out to Bo he was quite the person.

Sh
Review №55

I absolutely loved the service that I get from Mike and his staff. They are alway fast and efficient and very professional. They explain in detail what ever issues they find with my car. They never try and get me to buy extra stuff that I DONT need just to increase sales. I recommend Express to all my family and friends. Keep up the excellent work guys.

Da
Review №56

I have a small company that travels over a hundred thousand miles a year per truck. I only go here because I trust them to take care of me every time. We go at least once a month for regular service. Would recommend!!

Am
Review №57

Went in for oil change and they said alternator was bad, didnt fill any of my fluids got a second opinion on alternator nothing wrong whats that got to do with oil change and 2-3 people missed putting fluids in my vehicle how does that happen!!?

St
Review №58

Mike is the best local mechanic in Gainesville. Very trustworthy!

du
Review №59

Noticed oil leak after they claim they did a oil change and what appears they over filed the oil. Oil still looks black and unchanged along with the same oil filter as before. Dont recommend.

Je
Review №60

The 10-minute oil change was less than 10 minutes! I was happy to have it done so quickly. Besides checking other fluids, they also check the headlights, brake lights, and turn signals. I recommend this location.

Mi
Review №61

I stopped by for an oil change while in town, and was very pleased with the service. Eric was very helpful in answering my questions, and he was informative throughout my service. He recommended a free brake inspection due to the levels of my brake fluid, and the prices are very reasonable. They added washer fluid, checked the wiper blades and all of my lights, and added air to my tires. Everyone was very friendly. Great service all around!

Br
Review №62

Excellent customer service at this location! Always friendly, happy, and wearing a smile! Eric is a wonderful tech and always goes out of his way to make sure the customer is happy. He was very verbal about my fees and issues with my car. I bring all of my vehicles to this location and have never been there longer that 15 minutes. Awesome place, awesome prices, and amazing staff! Way to go guys. Keep up the good work!

ka
Review №63

Good price and more bang for your dollar

La
Review №64

Great service and fast

Xa
Review №65

They do quick good oil changes. But the last time I was there they said my water pump was leaking and needed to be replaced. I told them I hadnt noticed a loss of fluid or any changes in my thermostat temp. The next time I went in months later for my oil change, they didnt say a word about it. It kind of feels like they were just trying to get me to pay for service I didnt need. This wasnt the first time that had happened. I took a different car in to have a belt replaced. I had taken a few bolts out to replace it myself, but realized there were too many things to remove so I took it to them. One bolt in particular was in a very awkward place and very long, so I did not put it all the way back in. When I got there the guy said the bolt was stripped and the whole engine needed to be taken apart so they could fix it. I told him it wasnt stripped, it just wasnt in all the way. He still insisted that it was. So I told him I would put it back in myself. The parts just werent lined all the way up and needed to be adjusted very slightly. The bolt went right back in. I drove it back around so they could put the belt on. The guy never said a word about it, no apology for trying to get me to pay for an entire engine rebuild that wasnt necessary, nothing. I would get my oil changed there, but I wouldnt get anything repaired there.

Al
Review №66

Paid $102 here for an oil change and air filter change. Plus I felt uncomfortable. Went to the one literally right down the road across from J&Js and paid $75 for both and felt comfortable. I feel like they charged me more simply because Im a woman. Wont go back.

Ca
Review №67

I went to get my oil changed today and it was an overall pleasant experience. I didnt have to wait in line for anything and being able to wait in my car while they worked on my car gave me more confidence that they were doing well.The technician (Eric) was really nice to me and explained everything he was doing to me when I had a question. They only offered to sell things that I would need to get replaced eventually anyways- ie, windshield wiper, air filter, etc.Overall it was nice experience. Maybe one day I will be rich enough to bring by cheese burgers for the crew.-John Lee

Ra
Review №68

Zack did a great job

ma
Review №69

I always come here for my oil changes and other car needs. They always give the best service and everyone is really nice. This is the best place to come!

Jo
Review №70

BEWARE! DO NOT USE! I was lucky just to get the oil changed. Couldnt be bothered to check anything on the list they provide other than your air filter and lights. They didnt put the customary mileage sticker in the windshield. Hey if you dont want my business just tell me. Dont waste your time here, take your car to the shop of your local high school, theyre better trained.

Ky
Review №71

We had our vehicle serviced this Friday and received exceptional service by Eric! He was very professional and helped us out with several questions about the servicing of our vehicle. He performed an oil change and tune up in an excellent amount of time considering how busy it was. He was very kind and very knowledgeable about my vehicle and helped me with everything we needed done. i experienced superior service and I will be returning here to have my vehicle serviced again.------Cody and Jess

Ch
Review №72

I want to say this place rocks. The manager Jeremy is a great manager of this business and staff is always great too. This is an American place because they take care of our veterans for our service to our country. I would recommend this place for everyone. Thank you for great service and great staff.

Ta
Review №73

I’ve seen a LOT of great comments on here, and then maybe two bad ones, so I wanted to take the time to share. The two bad ones I’ve seen talked about “man handling” and the other being price. I’ve never had a single issue. Everyone down to especially the manager Mike have always been not only so kind, but treated my vehicles like their own, along with having the qualities of dependable and thorough. Personally, I would continue to go even if I didn’t need an oil change just because of how nice the staff is!

Mi
Review №74

I use express oil for all of my maintenance and have always been very pleased. Bo has been doing my oil changes since I started coming nearly a year and a half ago and he has earned my trust. He lets me know when he would recommend additional maintenance but does not try to force me at all. Never takes me more than 15 minutes for an oil change here. All-around great place.

K
Review №75

Quick, professional, thorough, friendly. Probably my new oil change/car service home.

Tr
Review №76

I’m a fleet supervisor . Express Oll. has been servicing our trucks for several years. Gainsville Express Oil is one of the best. Bo helps me personally to make sure all of our vehicles are in an out and very well taken care of.All of our employees enjoy going there because of the service. Super nice Employees And a great place for all of your maintenance needs.

M.
Review №77

Quick service. Fair price. Will recommend and use again. Kadan was nice and informative.

Sp
Review №78

Rick has a great shop and a great staff. A lot of hardworking guys that know what theyre doing and are beyond kind and knowledgeable. If you are able to pull in here for any and most all car maintenance I highly recommend it. Plus a discount on services for military, first responders, and local government employees. Best in town!

Ma
Review №79

EDIT:I was able to get in touch with Bo. They were having issues with their phone the day I called. They had me bring my car in and they replaced the washer that seals the drain bolt. My car doesn’t leak oil anymore and they filled it up with fresh oil for free. They displayed excellent customer service and were nice about the whole thing. I will be using them for all future oil changes.Over priced oil change and they did not tighten the drain bolt down so now my car is dripping oil. It was not like that before I brought it to them. I have tried calling to talk to someone about this but the phone number listed does not work when I try to call them.

Na
Review №80

Awesome management and staff, delivers amazing repair service as well as customer service.Managing a fleet of over one hundred vehicles is made easier with the help of Mike Lindeland and his staff at Express. Highly recommended. Ive used them for 12 years now and can honestly say I have never had a bad experience with them. Give them a call, youll be glad you did.

Ti
Review №81

Easy to deal with. Fair pricing and clear diagnosis. They made it easy to understand what the vehicle needed and why.

Jo
Review №82

107.91 for an oil change. DO NOT GO HERE WHAT SO EVER! Manager does not know customer service. You charge extra behind people’s back without telling them. So asking to get a refund of $29 that they up charged, that didn’t work. But they can definitely give you a credit for next time? I own a roofing company with many fleet.....Lost my business. Will spread the word around about this so called establishment. PLEASE FOR FUTURE REFERENCE, STATE TO YOUR CUSTOMERS THAT YOU UP CHARGE ON MANY THINGS. DO BUSINESS RIGHT

Pa
Review №83

I just had my oil changed at Express Oil Change and Service Center this morning. I chose this establishment based on the previous great reviews. I now know why they have so many 5-star reviews. This place is wonderful. They were very fast and treated me well. Ricky H serviced my car and gave me a detailed list of things he checked. He told me the cost up front and didnt attempt to push any add-ons to my service. I am very happy with this place and will be coming back often.

Sh
Review №84

It wasnt what I expected, so dont let the look of the location fool you! It was an awesome experience and the staff were so kind and helpful. I didnt even sit there long enough to play on my phone-it was FAST! I would highly recommend them to anyone for quick and reliable oil changes. Thanks for the awesome service and customer service!

La
Review №85

What a great team you all have! Mike answered the phone and was very helpful in explaining services and directions to your facility. Mark and Justin were very accommodating and fast with my oil change, and even made sure the rest of my fluids, lights, and belts were working properly. As I opened my squeaky car door to leave, another gentleman named Ricky went above and beyond by getting some WD-40 to fix it! They really ensure that you have an awesome experience. Ill definitely be going back for future services. Thank you!!!

Ma
Review №86

These guys are great! Theyre sort of old fashioned -- in that they take customer service very seriously. I took my car in for an oil change about two weeks ago and was pleasantly surprised. Their level of expertise, professionalism, upbeat attitudes, cleanliness, friendliness, and efficiency make getting an oil change here a lot more enjoyable than other places. They offer a wide variety of services, and I will take my car here for any mechanical or repair problems I have in the future. Ill certainly get my oil changes here from now on.Thanks Jake -- and team!

Me
Review №87

I needed an oil change badly so I called and asked what time they would be closing...I had 20 minutes to get there and get started...I arrived to a very welcome hello and speedy service...while my car was being serviced I noticed that they had 2 more cars pull in behind me and it was almost time for them to close...they continued to work and moved me up and went on to the next customer...the manager came out to my car and asked how everything went... I was very impressed with this!!! His name is Riley and he even helped me out with a few questions I had about my car without hestation or hurrying me on my way because it was time to close...they didnt turn away any of the remaining customers... Ive been in the customer service industry for 30 years and I would recommend Riley and his team to everyone! Thanks for the great service and I will be there in about 2000 plus miles !!!

Je
Review №88

I went in to get a tune-up on my car. They had gave me an estimate over the phone, but the actual cost was less than the estimate, which was very awesome. The staff was very friendly and knowledgeable. I always get my oil changed here because it is convenient and they always do a great job.

La
Review №89

Quick and easy service for your oil changes!

Be
Review №90

I had an absolutely pleasant experience! Eric, Ricky, and Rick were all extremely helpful and patient with me. They made me feel comfortable and made sure I had a clear understanding of what would be done to my car. I am so glad that I have found a trustworthy car service center composed of a genuine and trustworthy team. Highly, highly recommend!

Br
Review №91

Great experience! Went above and beyond to find parts for my old truck and made sure it was fixed properly. Thank you for your help! Great team!I will be back

Gw
Review №92

Bo is fabulous with his crew...they helped me find out how to register my car..I came back and got my oil change and found out all about the problems with my car.I m pleased and grateful. My e xperience is great!!!!!I ll be back...Go Braves!!!

sa
Review №93

This place is awful. i DO NOT recommend this place. they tried to make me pay for all kind of stuff just because i’m a girl and they wanted to get money out of me. do not go here.

Ja
Review №94

Im new to the area and this was my first time visiting this Service Center based on previous reviews. It was my girlfriends German convertible so I was a little concerned in bringing her vehicle here instead of a dealership but after seeing Eric and the oil bay team thoroughly inspect her vehicle from top to bottom I knew we were in good hands. After they inspected the vehicle, Eric reviewed with me the cost of performing the full service oil change prior to doing any work. Will definitely start bringing our vehicles to Express for servicing. Thank you Eric and team for ensuring her convertible is mechanically safe for the roads ahead.

Ja
Review №95

Eric was extremely helpful. His customer service was excellent and he performed his job very quickly and efficiently. I would definitely recommend Express Oil Change to my family and friends because they are my first choice for my car service needs.

Je
Review №96

I visited the store on Monday and had a great experience. Bo was very helpful and more than thorough while taking care of my services. Rick was also more than helpful in making sure everything went smoothly. Wonderful job guys and I will be returning for other services that may be needed. Thank you again.

Ju
Review №97

Somehow my husbands van went from no issues to nothing but issues after having the oil changed. They manhandled the cover for the air filter so bad the knocked the main air intake out of alignment. We caught that and had it fixed. What we didnt notice until the next morning, they damaged the radiator as it is now leaking. We take it right back and they cannot find a problem with the radiator and claim we have a massive oil leak, this was never discussed or mentioned previously. Odd, this van is parked in my driveway and has NEVER leaked anything until they touched it. DO NOT GO TO THIS PLACE.

Fo
Review №98

These guys are great! Simple & easy, just drive up wait a bit (not much at all usually) and they take you in. Give you the service you want, check your lights and a few other things and your on your way. I have always done the dealership thing, this is far superior.

De
Review №99

This was my first time going here and it was the best experience. Very nice, organized, and just all around a good place. Will definitely be back for my next oil change. I 10/10 recommend

Wi
Review №100

Very good place for car care and employees are very knowledgeable of their job and as helpful as they can be. Mike always takes time to acknowledge you and answer any questions or concerns you may have with your repairs. If you are in the Gainesville area and need car repairs this is the place to come.

Information
13 Photos
100 Comments
4.5 Rating
  • Address:526 Jesse Jewell Pkwy SW, Gainesville, GA 30501, United States
  • Site:https://expressoil.com/stores/gainesville/ga/1810/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=1810
  • Phone:+1 770-532-3686
Categories
  • Auto repair shop
  • Brake shop
  • Car service
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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