I bought a Volvo XC90 from here in June 2021. The owners were very helpful, the process was easy and my title came in the mail about a month later. The reason for 3 stars is that the car had more issues than we initially thought. We did understand this car came from an auction and problems can arise with the purchase of any used car.
Ran over a nail while visiting family in the area, Larry got my tire plugged and back on the road in no time with very little notice. Friendly service and great prices, very professional-looking shop. I will be having them do a few more things on my F150 instead of the dealership before I leave.
Staff was extremely knowledgeable and professional. Went in to get my camber bolts replaced, and although it took them longer to finish the work than I had originally expected, the job was finished with minimal issues. I also requested a coolant flush and oil change, and those were both completed with no problems for a reasonable price.
Larry listed a car as a private owner on Craigslist taking photos at a residence, indicating that he knew the maintenance history. He made me an appointment like I was going to a house. The gig was up when he gave me the address. I could have just run by the lot while I was in town, rather than driving an extra 1-1/2 hours. I asked if he had a Carfax and records of the maintenance he told me about. A 150K service on this Volvo can run $1000.00-$3000.00 so it seemed reasonable to ask if it had been done. Larry told me to get a Carfax myself ($20.00). Larry went into a diatribe even though I didnt say anything about him being a dealer, Id been on dealer websites all morning. This was his text: Look. This is a used Volvo. I am a dealer. If you like the vehicle great if not it will make some one else a nice vehicle. We repair and sell cars. We take really good care of our customers. It seems that you are less than excited because we are a dealer. Deception, refusal to answer questions and/or provide documentation, abuse of my time, and a rude text like this is not taking care of customers Larry.
The staff is very friendly and the prices are great! Cheapest oil change and brake/rotor job Ive ever paid for. I will definitely recommend this place to everyone and I will be going back!
Great and fast service, friendly owner. Will be back.
I’m glad I stopped at this location. They were extremely nice, friendly, and helpful. They were able to get my car in and out quickly. I would definitely recommend this place for service and will be stopping in again myself.
The guys and benchmark were helpful and did great work - can definitely recommend.
I stopped by here needing my tire plugged and the employees were able to get it done in a timely manner! They were very professional and friendly, I would return for any automotive need in the future!
I called yesterday and spoke with Larry at the shop and told him about some problems I was having with my sons air conditioner and his car and he told me what it would take to fix it and he was very professional about it. Later on after I let the car sit I thought that the air conditioner had started working and told Larry thank you but I wouldnt need to bring the car in because somehow it fixed itself LOL. Then when me and my son tried to start it today and go for a drive we realize the air conditioner is still not getting cold at all and therefore because of Larry being very professional and knowledgeable I will be bringing my car back to Larry when I get a little extra cash. This is a very good shop and I feel that Larry will take very good care of my sons car when we decide to take it in. Thank you Larry. We will see you as soon as possible to get the AC working again. Thank you from Larry Harbin the customer
AC didnt work, it now works, highly recommend. Brian and Larry are both great, know their stuff, and are very easy to work with to get what needs doing done.
Was having issues with my brakes took my car into them to see what was wrong he told me that I needed to have my master cylinder changed which turned into having my complete brake system redone due to 2006 Honda Pilots issues with their brake system.They were very meticulous in finding the problem and fixing it! I am very very happy with their service and would recommend you take your vehicle in for repairs.
Bought a gorgeous Volvo XC90- great price and in great shape!! Will definitely buy from Larry again! Telling all my friends about Benchmark Automotive and how amazing Larry is to work with-
Larry and Brian truly went above and beyond. Excellent communication. I will certainly be a repeat customer.Support your local businesses and stop by today!
Larry was a pleasure to work with. A++
Great job! Thank you for helping out with our ride.
I would recommend this auto shop to anyone. They were amazing and i am super happy with my experience.
Quick and honest service especially since we were from out of town.
They do great and honest work they got my truck in and out for a clutch problem i had they are the best in town
Fast and friendly service... gets straight to the point and fixes it.
Thank you for the great service on our 81 CJ5. We appreciate the prompt response and quick repair!
Good price for oil change.
Great service and friendly staff
Besides friendly faces and service great pricing and glad to have found a close to home local mechanic since I moved out here and will be returning for future service and matenience
Great service and really friendly and knowledgeable service. I highly recommend this auto repair shop.
Had to have the catalytic converter replaced an tune up on my F150. The owner Larry very helpful an pricing reasonable.
Very nice people
Prices are very high and repairs will take a while
Great people
Very knowledgeable