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B & T Automotive
2916 E Hwy 82, Gainesville, TX 76240, United States
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B & T Automotive

Comments
Ju
Review №1

Its a great place for all your automotive needs. They offer and can tow anything on the road if you are having car problems. Friendly staff and good prices. I highly recommend.

El
Review №2

Justin saved our day and motorhome! Thank God for him. We were stranded and Justin Came out within 15 min, knew exactly what was wrong and had us back on the road in less than an hour. Amazing service! Thank you very much!

Ka
Review №3

Sons car broke down outside of Gainsville. We live in Oklahoma.. They said they would get car and see what was wrong... after several days, we called and they had not gotten car yet.. they were rude, unprofessional, and I would not recommend this shop if it was the last and only place in Texas. We were being charged daily, because the car had been impounded. We called Cams which the tow service recommended! Cams got the car and we are so glad! B & T is the worst!!!!

ke
Review №4

Hired these guys to do some major work on my 01 F350 with 250K miles and couldnt be happier. Confident and pleasant people to work with; glad I found a local shop that I trust. Thanks Yall Kenn

Ju
Review №5

Could not have had a better experience.Very fair pricing and the shop stayed open late to finish the job.Even gave me a ride home after towing my truck.(fuel pump problems)Would definitely recommendThanks for all you did!

Re
Review №6

TERRIBLE! BAD BUSINESS PRACTICES! When our large motor home broke down, they were the only company with a truck large enough to tow us. After picking us up, they convinced us that they could actually do the work as well instead of towing it to another repair place. They told us it would take around one week. Over the next SEVEN WEEKS we had to call weekly to check on the status because they did not communicate with us themselves. It took one whole month just for them to remove the rear axle and hadn’t even ordered a new one yet. We were NEVER given a price estimate. We asked specifically for the axle work to not be done until we spoke with the owner, but they did it without our consent. They replaced the axle with a salvaged one without our consent. Two weeks or so in, we requested they clean out the refrigerator and keep checking on our freezer/propane levels (since we were told it would only take one week). Upon arrival to pick up the completed motor home, our fridge is RUINED because they let the freezer thaw and ruined hundreds of dollars of meat that thawed and rotted all over our floors. They refused to provide an itemized invoice. They refused to provide receipts for any parts they purchased when we requested them. These people engage in BAD BUSINESS PRACTICES. DO NOT LET THEM WORK ON YOUR VEHICLE.

Gu
Review №7

Phenomenal crew

De
Review №8

Horrible service!!! We took our vehicle in for AC not working at the end of May (they replaced the whole system less than a year ago). Over a week later, we pick it back up and was told that a sensor was loose...only to return it a couple of days later because the AC is still not working. They have it an just shy of an additional 4 weeks. They would never communicate what was going on, we had to call them to get any updates. For the first few weeks, they were chasing the leak before determining that the entire system needed to be replaced again. We had the vehicle an entire whole 3 days during the month of June!! Will never get our business again!!

Ja
Review №9

Friday passing through Gainesville we had a problem with what we thought was the battery so we got a new battery. The voltage didnt rise so then we had the alternator replaced. Less than 24 hours later voltage was in the red again. By this time we are 6 hours away so we cant go back. For all this for $636.

Bi
Review №10

Pricey, but worth it

Information
3 Photos
10 Comments
2.6 Rating
  • Address:2916 E Hwy 82, Gainesville, TX 76240, United States
  • Site:http://btautomotiveservice.com/
  • Phone:+1 940-668-8501
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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