Great staff and service even though the turn-around times for service are seriously impeded by the fact that they are extremely short staffed. I have been a Hyundai customer for years and never before have I had to wait all day (literally) for a simple oil change and tire rotation; twice in a row. I have serviced my vehicles in several other Hyundai dealerships and the most I’ve had to wait for an oil change is about an hour and a half. Usually without any appointments.They really need to hire more service staff. Being the only Hyundai game in town makes it worse for the customer since we got no other options.

Horrible service. Dont say you are coming at a later date because they will just delay the time they start on the process.

Waited for two hours for an inspection on a recall. Nothing further was needed. Asked for a car wash but said its a wait as well. This place is always very slow. Only about 3 others in waiting room area during my time there.

My experience at Hyundai when I decide to purchase my SUV was a wonderful experience. The Sales Rep Mr Porter made you feel at home he answered all the questions you needed and if he didnt know the answer Mr Porter he was happy and reassuring to get the answer for you.Mr Porter is 5*****Salesman

Nice people, great cars, nuff said .

Last time I came to Parks Hyundai I stopped coming because of the unprofessionalism on the floor. However, due to recalls for my vehicle, I had to go back to Parks.So I bring my vehicle there on Wed, they repair the 2 recalls and as Im trying to leave I see smoke coming from my tailpipe. Initially I think, well they said they ran it through the carwash, maybe just a lil smoke from the water. I drive a couple feet further and the amount of smoke increases 10 fold. I immediately turn back around. So, I come back to where I left literally just 3 minutes ago, the workers see the smoke and ask ME what happened. Ummm, whatever happened, I surely couldnt have done it in the THREE minutes it took me to go to the end of the parking lot and immediately turn around.So now, having brought in a car that was fine before I came and that they just also declared fine from their inspection, Im sitting wondering what the heck just happened. To say my confidence in the service department is at a 1 out of 5, is being generous at best. I should have taken my chances with the recalled parts not being replaced, as the car was not giving me any trouble. Now Im looking at Parks with a tremendously skeptical look. Just what did they do? Or not do? I may never know the answer to that question but here is what I do know, certain places will freeze over before I ever let them touch my vehicle again. This was a do-over experience, after I said Id not be back. And they FAILED! And while they were actually very professional and polite on this visit, it means absolutely nothing if I cant trust the quality of the care of what Im driving! People need to know their vehicles are in good, safe hands. My confidence in this establishment has been completely eradicated. There is no coming back from this. Especially since I feel for safety sake that I need to spend even more time and take my car to my mechanic to be checked. Thanks for nothing Parks!

Terrible.

I took my car here for an oil change, tire rotation and to have my hood latch looked at because I couldnt pop my hood. They performed the oil change and tire rotation and told me the hood latch was broken. They said the part would cost $16 and they wanted $175 in labor charges! I told them no and took my car to a reputable, local shop. The local shop looked at it, found it wasnt broken, there was just a piece of plastic blocking the release. The local shop fixed it for FREE! Im never going back to this dealer again.

Very slow service, I came only for oil change, had a scheduled time and waited for 3 hours 😤this is my second visit and will be the last.

Been going here since 2014. Great service.

Friendly service writers and great technicians.

Amazing service on the regular

Very good and quick service

The WORST Hyundai service center

GOOD ATTENTION