user
Fenix Parts - CTV
2177 Athens Hwy, Gainesville, GA 30507, United States
Appearance
Fenix Parts - CTV
Comments
Ey
Review №1

DO NOT BUY PARTS FROM THESE SHIESTY PEOPLE THEY WILL SELL YOU BAD ENGINES AND TAKE MONTHS TO CORRECT THE ISSUE EVEN WITH A $450 WARRANTY THEY LIE AND CHEAT EVERY WAY AROUND NOT DOING THE RIGHT THING

Pa
Review №2

FENIX PARTS DOES A AWESOME JOB. STACY MOORE IS ALWAYS ON THE MONEY. VERY EFFICIENT ON PAPER WORK AND ALWAYS VERY UPBEAT AND FRIENDLY.

Ra
Review №3

Stacey Moore with Fenix parts knows her stuff, She is always willing to find what you need. I recommend Finix parts. Ask for Stacey.

Jo
Review №4

Called to get a price on a chevy engine. Was quoted 2500 by David. I spoke to my customer he approved. I called back about 6 times just got placed on hold for hours. Spoke to gentleman named Phil, and he was as clueless as they come. I ended purchasing my engine elsewhere and saved $300. First and last for me.

La
Review №5

Jay was amazing.!! He found the part we needed then brought it closer for easy pick up. A fantastic job all around.

Ra
Review №6

Great customer service. Jay was very helpful in getting me everything I needed!

Ke
Review №7

We purchased a 6.7 diesel motor and needed it shipped to Texas. Sue Stevens was our sales person. She was fantastic from start to finish. She is knowledgeable, friendly and really goes out of her way to make sure that you get the part you are looking for at a great price. Motor arrived on time and in great condition. We had an awesome experience and will be using Sue from now on. Thanks Sue!

Ty
Review №8

I would recommend this company to anyone that is looking to find the right part at a good price and receive it in a timely manner. I was having issues with finding a wheel for my pick up truck. He worked with me diligently to find the specific wheel I needed. I will be a return customer.

Bi
Review №9

Ordered a remanufactured 6.4 hemi for a 2014 srt8 jeep im having built and its been right at a month now. Was told 3 days ago it would be delivered in 2 days time but could not get a tracking number for some reason. Tried to call again today and couldnt get an answer. The guy i last talked to was no help whatsoever seemed like he just wanted to get me off the phone. My deadline is just a few days away and at this point i have no idea where my $5000 motor is that ive paid for. Hopefully someone will notice this and i can get the service i need to redeem this 1 star review and make it 5 stars.. I dont like leaving bad reviews but beyond frustrated at this point

Ja
Review №10

Ive ordered used motors and transmissions from just about every supplier in the southeast. All other yards pale in comparison to CTV. It is very rare to get a bad motor or trans form this company, but if we do, they have the easiest warranty process Ive ever encountered. We soley purchase from CTV.

Am
Review №11

*SUE STEVENS* If you need something from CTV then do contact SUE STEVENS. She is the BEST!! My company has been buying from her for a couple of months now and we were hunting for a good sales rep in FENIX PARTS for quite some time and I can proudly say that our search ended as soon as we found her. Her communication is exceptional and everything is always on time from her.

au
Review №12

CTV has always been my go-to place when I need parts. Fast, friendly, and amazing prices. Highly recommend Sue! She knows her stuff and has a great personality!

Jo
Review №13

Needed to get an alternator for my vehicle. Called CTV and spoke with a very nice lady named Sue. She was able to find me the part in matter of minutes, and had it pulled from their yard, and shipped to me in Texas within a couple of days. Great service! Highly recommend!

fo
Review №14

Save yourself and don’t talk to Stacy. Horrible service

ke
Review №15

Jay is amazing. He is very knowledgeable and is always willing to work with me on pricing. The parts he sends are always usable and hardly ever needs repair time. I wouldnt use anyone but Jay!

Al
Review №16

I LOVE CTV/FENIX PARTS!! I have used them at my old shop and at my current one!! They are GREAT! James Read is super easy to work with, and he always meets our needs! Thanks for being an awesome vendor! :)

Do
Review №17

Fast and friendly service always with a fair price. James Read gets the job done every time, always quick to the phone and he will go out of his way of taking care of our companys needs. Thanks for the great service!

DE
Review №18

Best place in the U.S. to buy parts! very fair prices and friendly staff! Call them for all your automotive part needs!

Sa
Review №19

Ordered a radio 2012 focus it came in as a 17 fusion they said they reordered went back next 2 days still didn’t get it told them toRefund back on card it’s been over a week still not got it...when call I get the run around

Er
Review №20

Amazing customer service! J was very understanding and knows his parts. definitely will continue to use CTV

ha
Review №21

Golden Cars LLC has been doing business with CTV for quite some time and they have always surpassed our expectations. Jay provides quality parts and excellent customer satisfaction. Well recommended!

Li
Review №22

Sue was extremely helpful and professional! Thanks for the excellent service. I strongly recommend working with this company, I will definitely be back!

Br
Review №23

Great customer service! Stacey Moore can usually find the part if she doesnt have it on the yard. Very satisfied with the quality of parts that are sold.

ra
Review №24

Amazing people and amazing service! J was very helpful and helped me find what i needed. He knows his parts and was very kind. thanks j

Sl
Review №25

Great company to deal with! I have used Derek Satterfield on multiple occasions to help me get the correct parts for my vehicle! Great quality parts, great service & great people to work with!

Ry
Review №26

They will not stand behind a warranty. They are very rude!

ch
Review №27

Drove hour and half to be told they’ll have it a week later. Was told it was at this location

Ch
Review №28

Great prices, great company! Sue is always friendly and helpful! Thanks for everything you do!

br
Review №29

Sue is awesome!! Best parts buying experience ever. Very knowledgeable! Fast accurate service!

Co
Review №30

Great experience using these guys at Fenix Parts CTV in gainsville. Very cooperative with everything and great guys to deal with. Jay was awesome at keeping me updated with the process of getting my transmission. Would recommend using these guys for anybody in my future!

Za
Review №31

Sue was amazing, very knowledgeable in helping me get what I needed. Received product fast definitely recommend

al
Review №32

Great place to get get good parts !!! I always call Jay and he always gets me the parts I need and always is very helpful. Jay will listen to details just to make sure you get the part you want ! I will continue my business here and will always recommend people to call him to get their parts !

Ch
Review №33

Had a freshly damaged hood and a wrong fender at time of pick up. 3 hour driving round trip to get the parts. The manager who handled the sale from the beginning did not handle the issues professionally. Would buy from another Fenix location, not this one.

Go
Review №34

Awesome service, Great staff. Happy faces all around. Sue Stevens is recommended.

Er
Review №35

Stacey is always there to help. Good prices. Prompt service!

Ma
Review №36

Derek is super friendly and helpful! Always figures out what I need and gets it to me in a timely manner

Jo
Review №37

Stacey Moore is knowledgeable and very friendly. Never had any issues and will continue doing business with her!

Sk
Review №38

I always get excellent service from Sue and Stacy at this location. My only bad experience came J that all the bad reviews are from he basically told me they cannot deliver anytime after 9am so I can either pay for the parts to be shipped through the freight or kick rocks; even though i had ordered over $3000 parts that has been successful delivered on time with no issues. Its pathetic that this Jeremy is their sales lead smh, he is rude, and has no people skills and resolution skills to be a leader.

Ma
Review №39

We bought a 2014 Honda Odyssey engine from Sue and it was shipped to us in Texas, easy transaction and a quality engine, it runs great!.

Sh
Review №40

Derek is always very professional and Helpful and takes the time to make sure everything is correct and if any problems with parts he always make sure it is corrected in a timely fashion

Em
Review №41

Great company, with great people. Jay is always VERY helpful, and he provides great customer service.

Ja
Review №42

Great service, spoke to guy named “J” who had excellent intel on what they had available there and I will keep using CTV!

Gi
Review №43

The had exactly the parts I was looking for a great price!!

Ja
Review №44

Marty was so easy to work with. I really enjoyed having someone kind work with me. His sense of humor is refreshing! CTV has top notch service and awesome prices, too!! Will definitely work with them for years to come!

Ro
Review №45

Wow, what an awesome experience! Marty is just the best. He is the best in the business. He is a funny, kind, nice and overall amazing. Oh and CTV has the best service and prices too. I have recommended it to all my friends. Thanks Marty and CTV!

Ja
Review №46

Great company, Great drivers, Great people - Buy with confidence that you will get the correct quality part on time!

Sa
Review №47

James Read has great customer service skills. One of the best.

Ro
Review №48

Nice folks, good selection of responsibility priced parts

Tr
Review №49

Stacey is great! Very professional and easy to work with.

Ja
Review №50

I don’t usually rate things, but I just had to after being helper by Marty. His service is impeccable and his knowledge is incredible too! He gets you what you need and makes sure you’re at ease while doing it!

Er
Review №51

At first I was unsure about using CTV, but Danny has put me at ease. He took the time to understand my business and how to best service our needs. Danny responds and gets back to me in a timely manner so my shop can keep running smoothly. I high recommend CTV to anyone looking for a competitive advantage.

Jo
Review №52

Recently used CTV Gainesville and experienced great service and got the exact part I needed at a fraction of the dealer price. Ashley was great help and made sure I was happy with them from start to finish! Would recommend to anyone!

Ma
Review №53

Great parts and reasonable prices. Ashley was super helpful. Will definitely call them again.

Iv
Review №54

STACY MOORE HAS ALWAYS BEEN OUR GO TO REP WITH FAST AND FRIENDLY SERVICE EVERTIME! CTV HAS A GOOD SELECTION OF MANY PARTS!

HK
Review №55

Danny is highly professional and knows his stuff. He helped me through the process of ordering the exact parts I needed. Made it very hassle and stress free! Will definitely recommend this company and especially Danny to others.

Ta
Review №56

I came here after being recommended by a friend and Marty was so helpful! I dont know too much about cars and he was able to help me out and got me a much better price than the place I went to the day before! Will definitely be coming here for the rest of my car part needs!!

Iv
Review №57

Called in last week and got quoted a price for 2 parts but was unable to pick them up. I called again today to see if the parts were still available but a got quoted a different price from a guy named J. I was trying to explain that I was quoted a lower price last week and he got mad and hung up on me. Very rude guy.

Ch
Review №58

Have been buying parts from these guys for years. Motors...transmissions....no complaints. Marty has always been able to find what I need. Its hard to find someone nowdays that will go that extra mile especially over the phone....Marty is that guy. Thanks for all your help.

Fr
Review №59

Marty Owens is my go-to guy at CTV. He goes the extra mile to make sure I get what I need. He’s very knowledgeable about the business and I always walk away pleased. He’s also very personable.

ja
Review №60

In my experience over the years, Marty Owens has always been very loyal and supportive to his customers. He is very attentive to their needs. Additionally, he is a great guy both personally and professionally.

Ca
Review №61

Ordered parts from Sue and received ASAP! Thanks again for all your help! Will order again!

Ta
Review №62

Jeremy was very helpful in walking through the process. I would highly recommend him. I had seen good recommendations on CTV but was still pleasantly surprised at how great the service was.

He
Review №63

Excellent service and customer service. Very pleased with this business, specially Derek. Very informative and helpful with getting the exact parts needed. Definitely recommend this company. Ask for Derek.

Jo
Review №64

J is definitely the companys downfall.!

As
Review №65

Thank you to Marty Owens for providing such a great experience! He was so helpful and friendly. Work was done in a timely manner and was well-priced. Thanks CTV!

Kr
Review №66

Great service and the customer service was excellent. I would definitely recommend this company. Be sure to ask for Derek he will help you out!

Sa
Review №67

The best place to buy parts!! Spoke with Derek and was very professional and kind.

Ti
Review №68

Dealing with Danny was a fantastic experience! He is better than the best. He is the most knowledgeable parts man in the industry. If you need parts Danny should be your go to man!

Ex
Review №69

Horrible experience, spineless men that their word carries no weight. I ordered a part with J and it was no good - called in and spoke J who transferred me to Derrick and I inquired about there return policy, due to there invoice not having one listed. After many questions I was advised by Derrick that they would come by and pick up the door. I then ordered the door from another junk yard, and resolved the issue with the vehicle. 8 days later, I call in to inquire why the part hasnt been picked up and at that time I am informed that they only have a 7 day return policy and that they will not be picking up the part. As another small business owner there there is simply no honor in what they did - I understand that no one wants to take the hit but having the integrity to honor what you said is something else. I followed protocol, I called and spoke to them before we ordered another door. We trusted their word but seams like they need the $140 bucks more than we do. Best of luck to you all but we will not purchase another part from yall ever again.

Sh
Review №70

Typically when I take my car somewhere to get it fixed or get the parts I am in need of I feel as if I get taken advantage of due to being a girl. When I came to CTV Marty was a huge help, and I felt as if he was more personable than those I have delt with in the past. I highly recommend the services CTV has to offer

Je
Review №71

Great customer service, we love using CTV/Fenix!!!

Al
Review №72

Very pleased with this business and particularly Danny, who helped me throughout the process. Highly recommend them! He helped me get my used part super fast and for a great price! If you need help- call Danny Renteria!

Tr
Review №73

Marty is one of the friendliest and hardest working people I know! He is always willing to help and go above and beyond. Marty is always a resource for us when we need resources and advice for our family.

Ma
Review №74

I’m so glad I came here for my car’s service needs!!! Marty was the best, he made things so simple for me. I’d recommend his help to anyone!

Ch
Review №75

James Read at Fenix is great, quick and affordable.

Je
Review №76

Service was amazed and prices are great. Customer service was excellent. I would recommend to everyone and I will be back again. Thank you.

Re
Review №77

If u go CTV ask for Marty Owens. A good people person. Always greets u with a smile and has a great personality. He’s there to help u anyway he can and he don’t mind going that extra time to help u get what u need

Br
Review №78

Ctv is a great company to use for used parts, the staff is nice! Ashley in the parts department is always very helpful / knowledgeable!! Highly recommend!!

An
Review №79

Overall great experience! Marty was super helpful, super friendly. service was quick, easy, and well priced. thanks for all y’all do!

Ke
Review №80

Great experience! Derek made it so easy for me to get the parts I needed and to inform me on the different parts! Highly recommend.

Br
Review №81

CTV is a excellent group of professional people who can help with your automotive needs. Go see Danny he will be happy to get you taken care of!

Be
Review №82

Contact Danny Renteria for expert advice on all the car parts you need. He is fast, friendly and efficient! Excellent customer service and willing to go above and beyond!

Mi
Review №83

Great service! Jeremy answered all of my questions and was a great help. Will definitely continue to use in the future!

Da
Review №84

Great business. Simply ask for Marty and he’ll have you taken care of. Great man focused on helping you get what you need.

Do
Review №85

Marty Owens is a great guy. Wonderful personality with a trustworthy character. A man of honor and just an overall good guy

Ca
Review №86

Contact Derek Satterfield for expert advice on parts that you need. He is fast and thorough in meeting your needs. Great customer service and expert sales experience!!

Mr
Review №87

Danny R went above and beyond for me finding a part for me. His customer service was top notch! Definitely will be using him again!

St
Review №88

We buy parts from CTV and Derek Satterfield is always helps any way he can!!!

Sc
Review №89

Stacey is great, always very helpful.

Gr
Review №90

Ordered parts from here worked with Derek he did a great job getting me exactly what I needed. Will definitely use Derek and CTV again.

Ja
Review №91

CTV made it very easy to find the part I was looking for. Marty was awesome! He was very friendly and was very knowledgeable about products.

Je
Review №92

GREAT COMPANY GREAT AND FRIENDLY DRIVERS AND STAFF

ti
Review №93

Great people. Ashley is the best. Great experience

El
Review №94

ASHLEY WAS GREAT. HAD THE PART FOR ME AND HAD A GREAT PRICE

To
Review №95

Stacey Moore is excellent at what she does!!

Za
Review №96

Service at CTV is unmatched—Marty especially knows what he’s doing and was extremely helpful! The job was done in a professional and timely manner, and not once did I ever feel neglected—Marty made sure of that.

Gu
Review №97

Every time I need something I can find it here, Ashley is always very helpful and they deliver!

Ra
Review №98

Very helpful. Always help with any parts I need. Ask for Ashley, she knows what she is talking about.

No
Review №99

Danny was so professional and knows his stuff. He helped me through the whole process of ordering all the parts I needed. I will def will be coming back and using them again.

Ka
Review №100

Marty was so helpful! Awesome guy. Definitely the best parts service in the area!

Information
7 Photos
100 Comments
4.8 Rating
  • Address:2177 Athens Hwy, Gainesville, GA 30507, United States
  • Site:http://ctvga.com/
  • Phone:+1 800-476-1051
Categories
  • Salvage yard
  • Auto parts market
  • Auto parts store
  • Junkyard
  • Used auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations