user
Audi Gainesville
1920 N Main St, Gainesville, FL 32609, United States
Appearance
Audi Gainesville

Comments
Mi
Review №1

Highly recommend Audi Gainesville! Gaby Lora was fantastic. We were able to text and chat on the phone throughout the day as I live about an hour away. When I arrived my Q3 was all ready to go and paperwork was printed. She was professional and knowledgeable. I am in love with my Q3! Thanks again!

Wa
Review №2

I spent many years working in various capacities in the dealership branch of the automobile industry. If everyone in the business was as kind, helpful and professional as every employee Ive had the pleasure of being in contact with at Audi of Gainesville, Fl., the public perception of those in field would have been drastically altered from my time.Every expectation of the entire sales process was exceeded. I look forward to purchasing my next A3 from this outstanding model of how a dealership experience should be.

Pr
Review №3

The Audi Gainesville dealership has always been a very pleasant experience. Patrick and Devon are incredibly professional, kind, knowledgeable, and provide excellent customer service. I highly recommend this Audi dealership if your car needs servicing.

La
Review №4

Great service! Pat was easy to schedule with and is polite and professional. They came and picked up my car, left a loaner, and brought it back with no issues. I appreciate the service video that was sent when they look the car over and tell you what they are going to do for the car. Awesome service department!

Jo
Review №5

Patrick and the staff are fantastic. They really pay attention to detail and are incredibly friendly and knowledgeable. They made what could be a difficult process feel absolutely seamless. As odd as this sounds, I look forward to coming back for more service on my car. Thank you all!

Pe
Review №6

I have been buying cars for years. I met Thomas the salesman at Audi Gainesville 3 years before buying my first car from him. He is easily one of the most respectful and courteous salesmen I’ve ever dealt with. We bought our SQ7 from him a few months ago, he treated us well, gave us a fair deal, and we walked out happy with our new SQ7. When one of my employees was looking for a new car I said you have to go Talk to Thomas. We are picking up his new A3 today. I couldn’t be happier with the service and support. It’s incredibly refreshing to have someone this great in Gainesville. Next time you are at Audi Gainesville ask for Thomas, you won’t be disappointed.We didn’t buy the R8 but wow it’s pretty

Ma
Review №7

Very Proficient and knowledgeable about the cars and what needed to be fixed. I will be back and very grateful that it ended up not being a long time to wait for my car

Le
Review №8

Service writer met me as I arrived and welcomed me to the dealership by my name. So she took the time and effort to pre plan who should be arriving in what model Audi. I liked that show of interest in pleasing the customer by having that level of concern. We confirmed the reason for my visit I was reminded of the refreshments available in the waiting area.Near the completion of the service, I was given an update that it was almost ready. Shortly, I was informed about the completion and signed out my vehicle. Very pleasant and happy, yet professional.Very satisfied with the experience!

Ra
Review №9

The Audi Gainesville service team is friendly, efficient and extremely professional. I interacted with 4 different team members during my visit, via phone & in-person, and received a consistent and awesome experience. My vehicle was also returned to me spick-and-span. I was thoroughly impressed with my first service event at this location and would not hesitate to recommend this team of service providers!

Be
Review №10

This dealership is awesome! 5 star service. We were in and out with our car in about an hour and a half. That included a test drive. The closing tech was ahead of the game before we even sat down to finalize all of the paperwork. Our salesman, Thomas Rabe, was so laid back and very accommodating. He answered all of our questions to our satisfaction. Highly recommend him to anyone

D.
Review №11

Eric Wilson was a friendly, helpful, efficient and knowledgeable sales person.We traveled 800 miles RT to purchase a previously-owned pink Cadillac SUV. Eric sent us a personal video and stats about the car online. He was very responsive in our communication requests. He went above and beyond as a customer service representative of his company. Also Gregg Green patiently explained all our questions on the invoice. They had the car looking immaculate. Quick and easiest car purchase ever! Super price and was well worth the drive to Gainesville. Absolutely love driving the car!

KC
Review №12

My overall experience with Audi of Gainesville has always been tremendous. My Service Advisor Devin Davis is the absolute best. Whenever my vehicle gets its regular maintenance service or have any mechanical issues, she keeps me updated with the progress and give very detailed information concerning my vehicle.

We
Review №13

It was very nice working with Eric. We are enjoying our new car thanks!

Ar
Review №14

Patrick and Devin both do a great job whenever I bring my car in for service. Both very professional and upbeat. They also keep me “in the loop” with expected finish times.

Ma
Review №15

As usual your Assistant Service Manager, Patrick handled every aspect of the appt efficiently . He along with Brian located two upcoming problems and attended to them so that my wife would not have problems on the road and a second visit to your dealership would not be necessary. Mr. Davis and Mr. Wigglesworth are the reasons that we currently own two Audis and have all their service performed at your dealership in Gainesville .

Br
Review №16

Tom Brinkmann and his team are first class. They truly care about their customers and made us feel very comfortable with a wonderful buying experience. Transparent and honest. The way it should be.

Ev
Review №17

Great experience in the showroom, Audi simply does it right. Quick service. As for deal making - they really try to go the extra mile to make things work. I recommend Thomas; he’s quick to the point and an actual car guy.

An
Review №18

Excellent service! It’s so easy to make an appointment online, get text updates, and follow up. The advisors are very pleasant and the waiting area is fully stocked with snacks and amenities. I love that they wash your car after every service, too. I’ve waited and used the shuttle service and both were efficient. I even went on my birthday and the advisors went out of their way to make it a good experience. Highly recommend!

ma
Review №19

Audi service department is just awesome. They answer all your questions, they get you in quickly and the mechanic explains everything. Love it.

J
Review №20

After speaking and meeting with a couple local Audi dealerships, I didn’t feel comfortable doing business with them so I reached out to Audi Gainesville. I initially spoke with Eric and then Gregg and Harold. They were all courteous, professional, and, most important to me, didn’t play games - everything was upfront and transparent. Eric and Gregg stayed after hours so we could drive to Gainesville and didn’t leave until we knew everything about the car.I definitely recommend Audi Gainesville and would not hesitate buying from them again.Thanks Audi Gainesville!

Be
Review №21

First off, I am a new member to the Audi family. The second I walked in I was greeted by the manager, who abruptly put his current call on hold to find me assistance. My first service with the Audi Gainesville dealership was truly a relaxing, stress-free experience. Very refreshing. The service specialist, Mariana, was very knowledgeable and communicated every step of the way. I may be a new member but my first impressions are that I made the right decision going with Audi.

To
Review №22

PATRICK IS THE BEST!!!! My entire experience was awesome from start to finish. Im so happy this will be my home dealership.

IN
Review №23

Excellent experience buying a new Audi Q5Thomas was super nice.

Kr
Review №24

Dealership was great and easy to work with. Eric W. was our Audi specialists and his communication, work ethic, kindness, and honesty was wonderful and refreshing. We have bought many cars and this was definitely one of the better and easier experiences thanks to Eric.

US
Review №25

Rob took my call when we experienced tire issues during a trip with my Audi. The dealership handled our problem quickly and efficiently.My wife and I resumed our journey after a very good experience at Audi Gainesville.Rob even offered my wife a cappuccino while we waited.Highly recommend this dealership

El
Review №26

My husband and I drove from Tallahassee to this dealership. What an impressive car buying experience! The entire staff we so helpful, professional, and conscious of our time. If you want an Audi, this place, and these people are worth the drive.

Je
Review №27

Audi of Gainesville is the best dealership I have ever had to deal with. Eric in sales was great. The entire place made us feel like we were their top priority. I cant say enough about how amazing Audi of Gainesville is on every level!

Re
Review №28

Mariana was professional! I was able to have my car seen first thing in the am. She was very flexible with communicating with me; through texting as I was in meetings most of the day. So no missed calls! I appreciated seeing her when it was time to pick up my car.

Be
Review №29

Thomas Rabe was extremely helpful in helping me purchase my R8. Thomas helped to secure the best financing arrangement as well as helped to arrange the transport company. Thomas listened to my needs from the start if the transaction and oversaw every aspect of the vehicle purchase. He kept me informed of every next step and was responsive 7 days a week. Going forward I will only work with Thomas of Audi Gainsville.

Ca
Review №30

100/10 would recommend!! Gabby and Greg took the best care of us, they made it a quick and easy purchase but were also extremely thorough! We came all the way from Columbus GA and will be returning in the future!!!

Ta
Review №31

I dropped big money on my repair- 1 hour later, I was broken down on the side of the road. I am concerned regarding any damage done to my car.

Co
Review №32

I recently purchased a 2016 King Ranch Ford F-150 from Audi with Eric being my sales person.. Upon arrival he greeted my wife & myself all smiles and very professional. He was very knowledgeable about the inventory and made my buying experience a great one. I left with my truck in about a hour clean and full of gas and was even given 3 keys.Thanks Audi and thank you again Eric

Sh
Review №33

No issues at all. The sales staff were professional and courteous. Got a great deal on my Benz and followed through on all promises made. Thomas Rabe was my sales guy, I highly recommend him if you need a vehicle

Ja
Review №34

I was treated and greeted with respect and I received an even better surprise when I was advised that my car had “Audi Care” and my out of pocket expenses went from like $1200 to $0 I was so grateful and they went above and beyond to tag team my car so that I didn’t have to wait such a long time especially since I had. My 4 yr old son with me I was updated and I really enjoyed my First experience there I was overly SATISFIED DEFINITELY 5 stars

Ev
Review №35

The service department did a pretty terrible job at: getting things done when they said they would, updating me on the work being done, responding to my 6 missed calls, answering the phone 6 times. The work they did was fine, but the service was disappointing.

Gr
Review №36

This is our first Audi and the entire team made it one of the easiest transactions ever. This is my 37th car, so Ive dealt with a dealer or two. Tom, Gregg, Eric and Harold were professional at every step of the process. The car was perfect at delivery and I look forward to a great long term relationship with the staff. Thanks again for making it such a fantastic experience.

Ni
Review №37

We had a wonderful experience working with Eric! He was so helpful and made sure everything ran smoothly. Highly recommend. Love my new car!

Ma
Review №38

The process of buying a CPO Audi at this dealer could have not been better considering I bought the vehicle from another city and without seeing it in person. Thomas Rabe the salesman did an excellent job answering all the questions I had and supplying me with all the info and documentation necessary to make the decision. He made the paperwork a piece of cake 😊 and Harold from the financing department was amazing and completed the transation very smoothly. I totally recommend these folks if you are shopping for a car in the area or even far away like me.

Po
Review №39

My service was awful and I am incredibly unhappy with the quality of service I recieved at the Audi Dealership in Gainesville. My car was in the shop for 10 days with very little communication from service staff despite my request. I had asked multiple times for updates which I was told I would get calls about, yet never did. Approximately 3 separate times this happened and each time I verbalized frustration and never got an apology nor an update. I asked for a loaner car, especially because I am a resident doctor and work 16 hour shifts at the hospital over night, which also made having to call the dealership numerous times that much more difficult. I was told I would be notified by Thursday evening/Friday morning if there was a loaner available, once again, did not hear back. On the day that my car was ready, I yet again never received a phone call. The next day I called to find out it was ready and went in for pickup. When I gave feed back in person after I picked up my car, there were excuses made, no acknowledgement of the situation, no apology and no compensation. I had to ASK for an apology. To make matters worse, I got 3 tires replaced, today (2 days later), my car notified me my tire pressure is low. If this doesnt reflect poor service, Im not sure what does. I pay for a luxury brand/service and honestly received better experiences with Toyota. I chose Audi for its great make but as my lease is ending within the next 6 months, I will not chose Audi again because of its poor customer service.

Ra
Review №40

This review is specifically for Eric Wilson, a salesman on the floor. He is a very intelligent guy, who is exceptionally suited to his position. He went above and beyond in all manner of ways during the purchase of my car - super helpful, knowledgeable, thoughtful, patient, and if I asked something that was out of his jurisdiction, he connected me with someone who could answer those questions. I purchased a car from him and had it sent to MA. He even took pictures of it getting loaded onto the truck! I told him he deserves a raise, and he could be the BOSS because he’s got the skills above and beyond that of a salesman. Even now, 7-months after my purchase, I called with some technical questions about my car, and coverage plans I had questions about, and he was very helpful. He’s a great guy. Eric’s the man. You can trust him wholeheartedly. Eric was the best communicator and the most helpful person at Audi Gainsville. He knows his stuff, and it’s wide reaching. Eric can help you abd if he can’t he knows who will. - coureteoys, professional, dedicated employee

Br
Review №41

Devin is great and always takes care of my auto service needs.

Lo
Review №42

We bought a Toyota Carolla off Thomas Rabe recently and he was the first car sales man we had come across in the couple of weeks we were looking for a car that seemed really genuine. He made everything easy and we are very happy with the car. Thank you!

Ma
Review №43

Great as usual. One micro oversight: car washer did not dry side mirrors

Jo
Review №44

Made an appointment for 10 am today we drove 70 miles and got there just before 10 talked to 2 service reps neither had our appointment of course they wanted to do the work on our Audi we decided to leave I made the appointment 1week before if they can’t put our appointment on a calendar they will never see us again 1 more thing the area the dealership is in is not a very nice or safe area

Me
Review №45

Amazing customer service! So excited for my new ride!!

De
Review №46

UPDATE: 8.26.21: After the incident described in the prior updates to this review, I contacted Audi South Orlando where I spoke with Andre. Wow, what a difference! Andre provided the standard of service I had learned to expect from Audi. It may be a little further to drive but the difference in the level of service is WELL worth it (at least for me it is). Needless to say I will be going to Audi South Orlando for any future service appointments.Id also like to add - all it would have taken from Patrick to resolve the issue and retain a customer was a phone call. If he had called me instead of cancelling the appointment I would have happily upgraded the review and all that followed could have been avoided. What a missed opportunity to turn a negative experience into a positive one.UPDATE 6.30.21: So, after I downgraded my review from a 5 star to a 2 star, I called the service manager at this location. He in turn, referred me back to Patrick. I had a pleasant conversation with Patrick where he explained that he had called me back but must have transposed my phone number, so I didnt receive the messages (which, now that I think about it, is just an excuse since my contact information is in their system and my phone number hasnt changed since I purchased my car). We concluded the conversation by making an appointment for me to bring my car in on July 1st for service. Then this morning I get an email stating that my appointment has been cancelled. So, I called Patrick to find out what happened. According to him he received an automated message from Corporate about my review and assumed I did not want to return to the dealership so, yes, he cancelled the appointment. He also made a point to tell me that the bad review had cost him several hundred dollars, which is probably the real reason he cancelled the appointment. When I tried to explain that I had edited the review prior to our latest conversation and that I did want to keep the appointment, we basically go in an argument. His response to the situation further enforces my belief that this is Audis new standard of service which frankly...sucks!!! Had I known when I purchased my car that in 5 years the technology would be obsolete and the famous Audi service would get this bad, I would not have purchased the car. Needless to say, I will not be returning to this dealership and I will not be purchasing another car from Audi.UPDATED 6.29.21: I contacted Audi Gainesville about 2 weeks ago and spoke with someone named Patrick. He was supposed to find out for me: 1) when the GPS map for my vehicle was last updated and 2) how often the map is updated so I could decide whether its worth the $350.00 I have been told the updating will cost. I never heard back from Patrick. Lets call this disappointment No. 1. This morning I tried using the chat feature on their website only to be told I had to call the service department, which I explained I already had but was still unable to find out the information Im looking for. Lets call this disappointment No. 2. Then I called the service department and, before I could finish my question, was being transferred to someone else. So thats strike 3!! It was 2 years ago when I posted the following 5 star review Same fantastic service I have come to know as a member of the Audi family. Friendly, courteous staff; immaculate facility with free wi-fi and snacks! Makes taking your car to be serviced a true pleasure. I no longer feel this way about Audi Gainesville. Ill be finding another dealership to have my service completed. Overall, I hope this isnt an indication of the standard of service I will be getting from Audi. Time will tell...

Ta
Review №47

Needed to get out of my Audi lease because I drive to many miles. Gregg Greene, the sales manager, helped me get this done. He got me my payoff, gave me advice on options, and handled all the paperwork. He even gave me his cell phone number and told me to reach out if I needed any help. I didnt even buy the car from them originally. Thats what you call customer service!

No
Review №48

Beautiful waiting area, kind and friendly staff!

Ke
Review №49

Thank you Gaby!! For selling me my Audi A4. I’ve been super happy about the car I got from Audi Gainesville. The whole process from beginning to end was very smooth and there was excellent customer service. Would definitely recommend Audi Gainesville and Gaby for your car buying experience.

de
Review №50

I recently purchased a 2018 Audi Q5. Eric Wilson is the salesman who handled the sale from start to finish. The experience was exceptional and I’m so pleased with the service I received. Being out of state everything was handled so smoothly just as if I was there sitting in front of him at the dealership. The icing on the cake is when I received the call that he would like to help me by person delivering my car! I would definitely recommend Audi Gainesville to anyone looking to purchase your next vehicle and should I need another car I would also shop with them again!

He
Review №51

Gainesville Audi Had the used type of vehicle I was looking for at the best price around. Thomas rabe was our salesman and phenomenal. No pressure no BS and down to earth people. Very comfortable atmosphere. A Thank you to Gainesville Audi and Thomas.

Me
Review №52

Pat and his team were friendly and went above and beyond to make sure I received the service that I am promised at Audi.

Pa
Review №53

Easy to do business with and very responsive!

Mi
Review №54

I have to say this was the best low pressure car buying experience I have ever had. Our sales person Eric was awesome. Love the fact no sitting for two hours to negotiate. Signing papers and taking delivery didnt take half a day. Wonderful experience.

Ca
Review №55

Work was done in a timely and professional manner.

Ca
Review №56

Quick efficient and very professional everything done and back on the road in less than 3 hours. Eric Wilson was amazing and polite. Definitely would recommend

Ma
Review №57

Excellent experience with Michael. As someone who has not bought a car in years, I did not feel pressured at all. The entire process was quick and painless; all my questions were answered. Would buy from them again in the future.

Ni
Review №58

I bought my Audi Q8 in 2019 I am so happy with Audi Gainesville staff they are supper help full. I just bought another one. Sales person Gabrielle Lora she is best help. Thank you

Mo
Review №59

We had an amazing car buying experience. We went all the way from jacksoville and we are happy with our decision of buying a Brand new Audi Q3 from here.The staff were very friendly. Excellent service!

J
Review №60

Great service great people

Ra
Review №61

I have been waiting for three weeks for MyAudi APP to solve me and they always tell me that the system is down. I am still waiting for them to call me to pick up the first aid kit and the assistance kit that they indicated to me were included in the bus package and they did not bring them.

Bi
Review №62

This is a no BS dealership. Everything was well-explained, options were discussed knowledgeably, the lease was expertly arranged, and there were no surprises. Its such a pleasure to be treated with respect and none of the contracting gotchas and other shady dealership games. We love our new A5, which is quite an upgrade to our A4. I highly recommend this dealership.

Le
Review №63

4/12/21 first talked to Thomas Rabe over the phone after seeing a tahoe listed on their web site. Thomas sent me a video and info on the vehicle. I live about 2 hours from the dealership so was leary of going that far for a vehicle. Basically completed the deal with Thomas and scheduled a visit for the 13th.. it was a pleasant car buying experience. Thomas was excellent with his details, information and integrity. The Tahoe is in my drive way . I have no issue recommending Thomas or the dealership.

Pa
Review №64

Three thumbs up

La
Review №65

The service department is awesome your car is guaranteed to be service correctlyAlso Mike which represents the service department is amazing.Audi of Gainesville Florida would be an outstanding work place With more employees like him .

허준
Review №66

Very nice complimentary service to customer and outstanding numerous efforts received by dealer, GABI.

Pe
Review №67

Went to Audi Gainesville for routine maintenance on my 2018 Audi A4. Easy to book appointment. Check in and check out experience was excellent. Mike answered all questions I had and was very professional and patient. He was a pleasure to deal with. I highly recommended this dealership!

Ni
Review №68

My husband and I recently purchased a CPO Allroad from the team at Audi Gainesville . We worked with Thomas Rabe directly and were nothing but blown away by the superb attention and customer service he provided us. Throughout the entire experience, Thomas was nothing but super responsive and assisted in any way he could. Our confidence in him and Gregg (the dealership manager) convinced us to drive down to Gainesville, FL from Atlanta, GA to purchase the car sight unseen. Even after purchase, Thomas has been super responsive on any questions regarding the vehicle and we are so glad we chose Audi Gainesville to do business with. I really think you will be too. Tell Thomas we said hello!!!

Je
Review №69

Just bought a car from Gainesville Audi. What a wonderful experience! My husband and I were not looking forward to the typical car buying games. But these professionals made the entire visit enjoyable and gave us a great price first time around. I recommend these people to anyone buying a car and I strongly recommend purchasing an Audi . My last 4 cars were Lexus brand. This is definitely a step up!

IS
Review №70

Thomas and Greg are the best in the business!!! Drove over 2 hours to work with these guys over 2 Orlando dealers!

Jo
Review №71

Audi of Gainesville does a first class job very professional but it does anytime very likeable people Id like to buy another car there Ive already bought two

Ja
Review №72

Highly recommended. For sales, service and customer service.

Da
Review №73

Love my Audi Q7 but not pleased with the service from Audi Gainesville (Sept-Oct). Had a problem with the nav system in the MMI. They kept the car for eight days (it was beyond their ability to fix and they had to run the Audi Protocols with Audi Tech experts according the service manager). When they finally fixed it they loaded a 2019/2020 database. I had the 2020/2021 database in the car when I dropped off. The car says Ive already loaded the new database once so I cant load it again. I had to call the dealership for updates because they would never call me. After the second day they did give me a nice loaner.Update. Brought the car in for recall repair (March 2021) and this time the service was exceptional. Devin performed superb customer service and the repair was completed quickly and efficiently. I appreciate the the customer care video and the one-on-one discussion of the condition of my car.

Al
Review №74

Great service, always a pleasure to stop by and get my vehicle serviced.

Fe
Review №75

Outstanding service as usual. Pat in the service department is the nicest guy and always goes out of his way to ensure we are comfortable and well taken care of. We won’t bring our car anywhere else for service. They don’t try to rip you off like so many dealerships do. They have always been up front and honest with us, and always done excellent work when we needed service. Kudos to a wonderful service staff and crew and please give Pat a raise! He is the hardest working guy in the service department and deserves every penny. The salespeople get you into an Audi, but the service department people keep you in one.

la
Review №76

We recently bought the car from Audi Gainesville and would like to thank our sale associates Evan Hizzinbotham and Michael Potapow for their courteous and friendly service. They delivered what they promised and the negotiations were no pressure, very professional. We highly recommend this dealership if you are looking to buy an Audi.

Ma
Review №77

Pat was a great guy to work through there and Audi Gainesville provided excellent service. They got my car in and out no problem.

Ro
Review №78

Thomas Rabe provided excellent customer service. He worked diligently and quickly to find the exact car we were looking for. He went above and beyond to ensure I got exactly the car I wanted. Thomas was thoroughly knowledgeable about the car and took his time to go over all the details after the purchase. He was courteous and a pleasure to work with. Thank you for being patient and kind to me. You are at the top of Customer Service🏆 . Keep smiling!!

Be
Review №79

Ive been taking my RS7 here for servicing the past 2 years. Devin, my Service Advisor, is awesome and very easy to deal with. There are numerous other shops and dealers closer to me, but Audi Gainesville is worth the drive.

Ni
Review №80

If you’re looking for Amazing customer service and a great deal, contact Thomas at Audi Gainesville. He was beyond amazing as a salesman. He also made the process very easy and made me feel very comfortable with my purchase. He was extremely knowledgeable of the vehicle and exuded confidence. Great doing business with you Thomas and I look forward to doing business with you in the future.

De
Review №81

Very positive experience

Ka
Review №82

My car buying experience was great and everything went smooth. Staff are very professional. Thank you Michael Potapow for assisting me on purchasing my first Audi. For anyone whos looking to purchase a vehicle, I recommend this place! They simply provides first class customer service.

Ro
Review №83

Very impressive how they served my car. People here are very nice, always think of customer needs.

Ly
Review №84

I’ve dealt with a handful of Audi dealerships between Boston and northern FL...these guys are two steps above the rest. Truly a great experience turning in my current lease and getting the next. The deal we made was never changed in any way AND they didn’t try to force feed me any extras I didn’t want OR need. I can’t say enough about this team in Gainesville.. friendly, knowledgeable and extremely professional. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Gl
Review №85

I bought my first car here a few days ago and couldnt be happier with not only how well the dealership detailed and cleaned up the used car, but also the excellent service! Mike Barton made the process of trying to buy a new car for the first time so much easier for me. He was very accommodating and friendly! Had a great overall experience over at Audi and I love my new used car.

Wi
Review №86

What a easy, great experience! All around as it was one of the best car buying experience is, got what I wanted for my trade, great discount off of an Audi S5 and Thomas was a pleasure to deal with. Would highly recommend this dealership to anyone looking to buy an Audi!

Be
Review №87

Always a wonderful experience @ Audi of Gainesville. Pat- service consultant is exceptional!!

Cu
Review №88

First and foremost I would like to say that my wife and I are a biracial couple. We’ve been dealing with Audi of Gainesville for three years. Everyone has treated us like family with no discrimination. Our thanks to Tom Brinkmann and Harold Lilly for everything going smoothly again for our third lease.Thank youGodBless

Le
Review №89

Wonderful experience shopping with Audi of Gainesville. 3 vehicles purchased and it will not be the last. Thank you Audi of Gainesville an their wonderful team

Ha
Review №90

Nice sales man

JS
Review №91

Tom and Harold were fantastic to work with!

Ri
Review №92

Worked with Thomas on line from afar. He was prompt in all correspondence. Met all our needs and was very professional in all aspects of the transaction. I would buy a car again from him and Audi Gainesville. Two thumbs up.

Ke
Review №93

Awesome to purchase audi from this dealership..and great customer service.

Ke
Review №94

They claimed to be taking precautions to protect customers and staff from the pandemic. Yet when I drove in for my oil change appointment, I was greeted at my open car window by a service rep not wearing a mask (I was). This was shocking enough that I left and will not likely ever returbn to this dealership. All hat and no boots.

Mo
Review №95

Gaby was awesome and Gregg as well, best dealership Ive been to in all my years of buying vehicles, no pressure from them told them exactly what I wanted and Im satisfied. Thanks again yall.

Ty
Review №96

Always an absolute pleasure to come into the dealership! Very pleasant people to deal with. Definitely a premium experience youd expect from Audi. I look forward to coming for my next car!

Ca
Review №97

It was my first time visiting this location and the customer service I received was absolutely fantastic! I was promptly greeted by Devin and she immediately offered me a beverage. Everyone else that I interacted with were very helpful and nice. I was asked by multiple people if I needed anything. The customer service here is far superior to any other dealership I’ve been too. I’ll definitely return here in the future when I need to get my car serviced again.

Lo
Review №98

This is a very friendly and courteous dealership. I have worked with the salesman Michael and his manager Gregg, and can honestly say that their integrity and honesty is refreshing and appreciated during the car buying experience. The General Manager Tom is a true gentleman. I would not hesitate to purchase from this dealership or to have my car serviced there. A big thumbs up!

Al
Review №99

Bought my first car through them and they were excellent. Everyone was so nice and friendly. No one pushes sales on you, they let you take your time and decide if it’s right for you.... Thomas Rabe is the person to go to!!! He was so helpful and understanding throughout the entire process!

To
Review №100

Excellent services. Glenn, my Sales Agent, was very professional, very knowledgeable and made purchasing a the car a pleasurable experience.Every thing was well organizing and efficient. In and out on the road in my new car in 3.5 hours. I will definitely purchase my next car at Audi of Gainesville.Thank you Glenn. Job well done!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1920 N Main St, Gainesville, FL 32609, United States
  • Site:https://audigainesville.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 352-204-4000
Categories
  • Auto parts store
  • Audi dealer
  • Auto repair shop
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Car repair and maintenance
  • Oil change service
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:8AM–5PM
Highlights
  • Veteran-Led:Yes
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations