I have always been highly impressed with them in the past. This Time, I went in for an insurance claim from rear end accident. I asked about repairing a scratch on door, that I think, but admit I am not sure, happened from a Box Wood bush at the time. I even said I THINK that was the cause, but not sure. He gives me an ugly look like I am working the claim, and says I am only authorized to repair rear end damage. I had never even ASKED about claiming it on the accident because it was such a small scratch, I even asked what my out of pocket would be not realizing they would have to repaint the whole door. He did offer to buff out with compound lightly and touch up paint it at no charge which I DID APPRICIATE. However, after 8 years as a Fire Fighter part time, and 24 years of providing engineering services to our country, I can not say I appreciated having my integrity or credibility questioned. I will give a further review after the work is performed. This makes my fifth service with them and I was always very pleased in the past, so I hope this was a fluke and I will not be disappointed after full service completion.

They were referred, but I promise you Ill NEVER use them again. Courtesy and kindness means a great deal to me. That, they are not!

Lesters Body and Paint Shop did an amazing job on fixing my car. It looks brand new again. I will always recommend this place. Their work is amazing and I got my car back in less than a week. Very good work!

Good man. Fixed me up and got me an estimate fast.

Honestly super happy how it came out. Having to look at that clear coat pealing every time I got into the car bothered me so much and once I finally saw my car after it was done I was surprised how good it came out. Only regret is not getting them to paint the front bumper at the same time as well since there is some slight noticeable difference in the paint but only if you’re really looking for it. They were super professional in describing the process and recommended I get I not only paint the hood but blend it into the fenders as well and I’m glad I did. Even considering getting the whole car done by them at some point to be honest. For what I paid it came out amazing and definitely recommend going here vs a place like maaco where they cant guarantee you won’t get orange peel or overspray.Thanks again to everyone who worked on my car. Great work and hope to bring it back again some day :)

John was very helpful in identifying the problem with my automobile. I was more that just an alignment it was also the struts. Now I know the problem will be completely fixed with no more problems.

Very trustworthy peopleI always take my car there for oil changes and maintenance. Someone backed into our CRV they took care of that too so I give them 5 star on their body shop also

My son got hit in the back of his car. I work at nail salon in Gainesville and one of the customers over heard me taking about the accident. She highly recommended them. We live in Suwanee and drive all the way to their place. A very young looking girl barely looked at me and then the guy came out to get give us an estimate. The whole shop was so dismissive to us. With all of the chaos of the Asian hatred; We experienced it first hand here at this shop. What a shame!!! And if I able to give them a no star I would have but wasn’t allowed to do so.

They did a great job fixing my car after I hit a deer. The only thing I would recommend is they need to get a personality. Everyone just seemed like they hated being there.

Lesters has repaired my car a couple of times and has always done a fantastic job. I picked mine up after an accident a few weeks ago and this time was no exception. The repairs were done beautifully, the customer service and communication was excellent, plus my car was spotless and is running great. I recommend Lesters to others constantly, they do great work! Thank you!

The body damage was taken care of and looked great but when they got my car there was no dash light on. It takes a month and I get that due to covid, but after I get it back it is saying the air bag igniter and a couple other safety issues with it

Awesome Body Shop. See John or Jerry to get your car repaired. Family shop since 1956

Will let you know in a week just took my car in today to get it fixed but I heard a great many good reviews about Lesters right now Ill rate it as a four because its not done but it seemed like a very friendly place

My car was taken here after I was rear-ended and the frame bent. I am from out of town and they were recommended to me. Theyre not completely friendly. The kicker is that they didnt replace the cover part for the top of my trunk that went over the wires and held groceries. My car has been leaking through the trunk where they did repairs. Now there is mildew and rust in the tire holder portion of the trunk. During the most recent heavy rain, the water ran from my trunk into the floorboards of my car. Do NOT use this company if you want the repair done correctly and everything put back together like its supposed to be.

Had to bring my 1995 Ford F-150 here for a salvage title. It looks good the rock guard didn’t line up but what do they say your never going to get it perfect I recommend them

My husband and I brought our car here after a fender bender. The experience was extremely professional and stress free. This day in age its so nice to find a service that pays attention to every detail. Not only was our bumper fixed in a reasonable amount of time, the car was returned to us looking brand new. They did a fantastic job! We will be recommending Lesters to all of our friends and family!

The did a great job fixing my car after a squirrel tore it up. Only wish the lady in the front was nicer.

A fair rating would be zero. Completely unhappy with the work that was performed on my 2016 fusion. Took it in with “minor” front end damage. 3 weeks later..... They “replaced” parts they didn’t need replacing. Didn’t “replace” parts that did need replacement. Painted it completely different shade than factory and didn’t think I’d notice it in the rain. Left it longer for them to repaint front end. Had to return a month later because one of the 2 radiators they replaced was pouring antifreeze. Fixed that problem but wouldn’t address the fan that continues to run from the time the car starts until 15/20 mins after the car if off. Billed my insurance company 3 separate times for “warranty” work that wasn’t performed prior to the final bill. My car is now sitting at green Ford having all work redone. Due to LESTER’S “mechanics” missing bolts, screws and incorrectly wired fan. I WOULD NOT RECOMMEND TO ANYONE

Since Lesters is a Progressive Insurance and ALFA Insurance network shop, I thought I would take a chance on their services. My car looks awesome and they honored their commitment to finish within a specified timeframe. Additionally, their rates are very fair. Thanks, guys :)

Lost the key to the tool box and put another key on the ring to make it look like it was on there. They took a light out of the truck. Left a message about the key, no return phone call. Do not use

This Is By Far The Worst Customer Service Experience I Have Ever Had!!! Theyre Attitude Is ”YOU NEED US, WE DON’T NEED YOU! Stay Away From These People, Its Not The Lesters From 20 Years Ago, Totally Different People, It’s Just the Same name!

I had to take my Crosstrek in because it got in a fight with a deer on the interstate.They did the repairs in a week (faster than expected), they were very friendly and professional. My car looks great too!Take your car here if you need body work, theyve been in business for as long as I can remember. There is a reason for that.

Great work and got the work done for much cheaper than estimated.

I am greatly pleased with the body and paint work completed on my car. Wonderful customer service and pleasant staff made this a nice experience. Thanks so much.

As soon as you open their website it claims they work on all make and models, however, they refused to even give me an estimate on my C10 pickup simply because it was too old, and a friends 83 hatchback mustang because it was too old as well. After hearing such good things about lesters for their great work, I was surprised to see this. Im quite disappointed and will not be bringing anymore vehicles to them.

If I could rate this a 0, I would. First off, when I first got there, there were no other customers but yet the receptionist made me fill out a piece of paper and wait a few minutes for someone to come out and speak to me. They were my 2nd stop for an estimate and they immediately declined my request for an estimate (after having to wait a few minutes) since I didnt take the lightly damaged vehicle(side mirror broke off) there. The first place I went to had no issue giving me an estimate without having the vehicle physically there, all they asked for was the VIN # and the cars year, make and model. If you cant give an ESTIMATE without having the car physically there then you arent really that good at what you do.

Helpful staff

Great experience. Fair prices who don’t take advantage of you.

Fixed the hail damage on my car in 2 days, cant even tell it was ever there.

The best in paint & body shop around.

Crooks, liars & hope they go outta business. I will not take a vehicle there again & truly hope they go out of business. My vehicle came out of there w/more problems than it went it with. Please dont take a vehicle there.

Too bad there is no ZERO rating. We took out truck here for minor front end damage. They had it for two weeks and when we got it back, it looked like it had been put back together by a child. The bumper and fenders were very obviously not on straight. Off by almost an inch in some areas. There were parts held on by 1 screw were, upon close inspection, there should have been six screws. There were trim pieces totally missing, dents not done, paint not done or overspray and drips, lights not plugged in, to name just a few things. But the WINNER BY FAR AND MOST DANGEROUS......when we went to get gas a couple of days after the truck was returned, the fuel hose was not there! You could see the ground below when you tried to put the nozzle in. We had been driving with an open gas line for two days with infants in the car! When we called them about this, they requested a second chance. Of course we said no and insisted that the vehicle be towed to Jim Hardman in gainesville, where they started over and got it right! Lesters had lots of excuses, regular guy not there, somebody sick, blah blah, but this is a business, be professional.

Worked well with the insurance company. Pleasant customer service.

Great people and professional work. I have had several vehicles involved in accidents and they have fixed all of them in the last 10 years.

Weather stripping and baseboard light not installed correctly. I noticed the weather stripping almost fell off after going through the car wash. The baseboard light was just left hanging and not wired through the door to the plastic compartment it was supposed to sit in. There is no way you dont do that on purpose. They were either lazy or rushed. This is a Progressive shop, and I will just demand using Toyota next time.

Good work good people

Lack of professionalism and would not mount up to their faults. Was extremely disappointed in the work they performed and would not recommend this shop to anyone.

LADY IN THE FRONT IS EXTREMELY RUDE AND OVER THE PHONE, EXCUSE ME “PRINCESS” but you need to be FIRED. She was always so rude over the phone when I would call about my car . And also when I went to go pick it up. That’s not good for your business!!!!!! Didn’t like the work that was done on my car.

Great service and fair pricing

Fix the problem fast.

Nice people.

Great quality work excellent customer service

If i could give 0 stars i would things went missing out my car and only half fixed

Awesome job on my car!

Superior work

Great staff and service

Great service

Poor customer service 😢

Awesome!!!