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Discount Tire
361 Shallowford Rd, Gainesville, GA 30504, United States
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Discount Tire
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Ji
Review №1

Great service, support and friendly staff. I looked around to find a certain set of rims and tires for my Jeep and the staff at Discount Tire was able to order the exact items in and have them installed in less than a week. My new go to place for rim and tires.

Hu
Review №2

I love it I buy all my tires here you make an appointment and theyre on it I got a goodbye and tires no complaints I do recommend this place for my grandkids and my kids to buy their tires the people there are totally honest

Ba
Review №3

We showed up about 15 minutes after they closed. I was so happy that someone helped us even though they were already closed for the day. Thats what I call professionalism. I highly recommend this tire shop. Weve bought tires in the past and their prices were reasonable and they have great warranties

Ja
Review №4

Jairo made getting a new set of tires an easy task for a change! Came in at my appointment time and within 10 minutes everything was checked, I was checked out and good to go. They gave me an estimated time and sent a link which allowed to to follow the process. My tires were promptly changed. Jairo was quick to give me my keys, go over the service and up keep procedure. Overall he made it a great, easy and stress free experience.

Ta
Review №5

I have been going to Discount Tire for the past three years. I bought tires and most recently had one repaired . I find the staff to be very professional & helpful. Very good customer service. They “loaned” me tire once when they had to order one for me that would take a week to make sure I was safe!

Ed
Review №6

Been purchasing from this location for a few years now! Ramon has been my salesperson a few times that I’ve been in, great guy and will DEFINITELY answer any and all questions you may have! Will be back here in the future for my Tire/Wheel purchases!

ma
Review №7

Been riding with a spare and decided to get my tire from trunk patched. Was quoted for free which sparked my interest, left the tires for them to fix while I head back to were I am going. Two hours later I was called saying that the tire from inside the wall was damage, but heres the catch there was only a hole from the bottom that was releasing air. I only added air to it and took it to my nearby gas station to add air and air was not sustainable in my tire no more so I took my car home with one tire with no air in it, thing is that was just 5 minutes of driving like that, so I doubt I cause damage to the sidewall of my tire. Honestly felt like I was manipulated to Buying a new tire. While I was getting my new tire, it took an hour just to get my car in, in terms of labor, it was decent. Once I received my car, I inspected the tire and I noticed that its the same tire brand. At first I thought Nothing of it but then I started getting a weird feeling that they just patched my tire that they said was going to be free. Felt like they just added color dots on my old tire and cleaned it. Probably added more air to it compared to the other tires in my car to create a illusion of a brand new tire. But if I come to find out that everything I am saying is false, I will delete this review, I will inspect the tire this weekend to see any patches. Until then I felt like I was framed.

JD
Review №8

I was extremely pleased by the service provided by Sam. He was able to get me in and out of the store over an hour faster than I was originally told. My experience was made even more pleasant by Sam’s respectful demeanor and presentation. I will be back for more business!

So
Review №9

Staff is very helpful. This location is usually very busy but they get the work done quickly and accurately. Prices are good and they offer great deals. I sent a friend over on a Friday afternoon and they hooked him up quick with a set of wheels & tires. I also went over on a late Friday and they got the work done fast. Highly recommended!

Ti
Review №10

I went in today without an appointment. They did a great job, had my tires in stock, and were done within an hour. The customer service was awesome! They definitely went above and beyond.

De
Review №11

I cannot say enough about Discount Tire in Gainesville. I usually do not post reviews for anything. However, DT exceeded my expectations. When there was an issue, they handled it at no charge. Dustin and Lucas were both exceptionally helpful. I drove all the way from Jefferson to make this this purchase. I will be back.

Ra
Review №12

Needed my back tires checked after being hit by another car today. The guy working there said they looked fine and would not take my car into their service area. We buy all of our tires from them. I think we will be going somewhere else next time.

Al
Review №13

I made an appointment in the morning at 9:35 AM for a 1:45 pm appointment time to rotate the tires on my truck. I dropped it off at 10:45 AM. I was told it would only take a few minutes to rotate the tires yet to allow for an hour, thus it would be done no later than 2:45 pm. Dustin said he would text me, as he took my phone number, to let me know when it was done. He never texted me and now it is 3:10 pm. I called and I was told that they had not even moved it in to the bay to start on it yet.

Da
Review №14

Before you purchase wheels or tires give them a try. They also price match competitors so thats another plus. Theyre customer service is excellent and that separates them from others.

Ja
Review №15

Great group of guys, they price matched and gave the lowest price around 😊

Ma
Review №16

Friendly and knowledgeable staff. They sure get the work done quickly! looks like everybody knows what theyre doing that works there.

my
Review №17

Very reliable and fast service, I made a 4:00 appointment to have tires installed and was out by 4:30. There is no reason to buy tires anywhere else.

Lu
Review №18

Is this Gainesville Georgia location got us right in to repair a damaged tire. Because I had purchased the roadside hazard certificates, the repair was not only free, but so was the tire rotation that I needed. extremely friendly staff, clean location,And fast service.

Ti
Review №19

Came in for a tire check due to slow leak.Very prompt and professional service for being a walk in customerThis is why I always go to Discount for tires10/10 5 Stars

St
Review №20

Ive purchased tires from them for my last 3 vehicles, about 9 years now. I went recently for a quote and had to wait about 10 minutes to see a tech. He measured my tire tread upon my request. I only needed 2 tires, which is what I was thinking. I purchased 2 the last time. I was glad he didnt suggest I needed a full set. They have been a good place to purchase tires for a long time. Their prices are comparable, and often a bit cheaper, than other tire dealers in town. I have had tires repaired several times under the warranty too and its always been accepted. Its a bit harder to get in to have the tires installed now, as opposed to 5 years ago, but I think its worth having to wait for an appointment. Good service and value, but not a quick in and out job.

Wh
Review №21

Very helpful and polite, I bought new tires there and also had to go have a valve stem fixed and I didnt have an issue on either occasion.

Sh
Review №22

My husbands truck had a nail in a tire. They fixed it at no charge. They put the tire back on and put the spare back in its storage position. The men were very kind, courteous, an respectful. The job was completed in a timely fashion too!

Gr
Review №23

I bought tires for my F150 a few months ago and went back in September to buy wheels and tires for my Kia. They have the best prices and great customer service. Pay an extra $10 per tire and get road hazard coverage. If the tire cant be fixed they will replace it. Free rotate and balance for the life of your tires.

Li
Review №24

This location was by far the best experience I have ever had when purchasing new tires. From the ease of booking my appointment and ordering my tire online, to the very courteous check in gentlemen that was multi-tasking at his best to give great customer service to everyone and kudos to the tire technicians who were super fast on changing my tires. I highly recommend using the Discount Tire Gainesville location.

G
Review №25

We have bought several set of tires from them. They have great brands and good prices.They Will stand behind the tire mileage warranty I cant say the same about other tire stores. Bonus they usually have tire rebates to save you some money. They will also meet or beat any other tire stores prices.

Tr
Review №26

They where prompt and courteous and acted very professional

Lo
Review №27

Ordered tires on line for a good price. Made an appointment online which was easy. Prompt attention and respect was recieved along with a quick turnaround. Excellent!

Pa
Review №28

Service was fine just wish it take so long but I do understand yall stay busy.

Jo
Review №29

Great people but they had to break my wheel nut to change tire, been nice if I was told before and not after, and they had no extras to replace it

Ri
Review №30

Great group of people to work with and they take time with you, even when theyre super busy

Cl
Review №31

Friendly faces and answers questions so that you can understand with ease

Da
Review №32

They emailed me invoice and this was our reply to them:My sister Tammy Reed was right about you all.  Im from our of town and you really made an unfortunate day much easier to handle.  As I later told the service writer I spoke to on the phone after he had already handled fitting us in on a busy Monday.  We were here because my wifes mother was undergoing emergency surgery.  So, while my wife is in the waiting room, she needed tires in bad way. We drove over an hour here knowing one tire was discovered last night to be slick.  Thank you all... Your reputation proceeds you.  You kept us from a probable blow out of a front tire which usually ends badly.  We appreciate you!

Pa
Review №33

Super Happy with the sales staff.Found me the right tires for the perfect price.All the guys in the shop were positive and excited about being there.Listened to them sing to the radio and work harder than any shop I have ever been to.You have my business.

Bo
Review №34

Always a pleasure ... East Coast Roofing we get all our tires here. They guys are great and fast service.

Ad
Review №35

Had a screw in one of our tires, went to buy one, went ahead and got a new set for my wifes car. They were done in less than 20 minutes. Will definitely give them our business in the future

Ja
Review №36

Staff worked efficiently and acted professionally in all regards, as well as gave an accurate completion time almost to the minute for my vehicle. Did not try to sell me things I didnt need, straight to the point.

Ke
Review №37

This place is great. Customer service is second to none and would highly recommend to anyone.

Ma
Review №38

They were so polite. Went in to get a tire plug. Didnt cost a single penny. They were able to get it done rather fast considering how busy they were. Will definitely come back.

wa
Review №39

Bought 3 tires one week later one tire had a flat. No refund even if you get a faulty tire.

Di
Review №40

Friendly staff. helped me out with some questions I had. Quick work. Appointment time was accurate (no waiting) ordered my tires online and had them installed same day

An
Review №41

Good guys good price fast service.

Ba
Review №42

Ive used this location since they opened. The guys are always helpful. They match prices if needed. Very sufficient selection of quality tires.

Ai
Review №43

Excellent service here. It was obviously busy, they had cars in every bay and the crew and staff there had such a hustle on. The clerical staff were very prompt to deal with customers and polite about it too. While they were dealing with customers in front of me and I was waiting to be seen I was greeted and acknowledged. Then when I was being dealt with, the gentleman, Nate, was extremely proficient, professional and polite. Wasn’t trying to push any sale or deal on me, was helpful and honest whenever I asked questions and had plenty of genuine banter with substance whilst we completed our transaction. Car was taken in and done in probably about a half hour. Superb 👍🏻 Oh yeah and their prices and offers are on par 👌🏻

Ja
Review №44

Excellent service.

Pa
Review №45

I have been coming for years here, but will be taking my business else where. I was turned down after being 5-10 minutes late of my appointment. I only needed one tire balanced (10 minute job or less). I could of went to North Hall tire yesterday but wait because I liked coming here and I had made a appointment. When I made a appointment I was never told I had to be perfectly on time or I would have called and rescheduled.

Je
Review №46

Very busy. I think they need some more help. Prices and quality are still top notch.

Gi
Review №47

Quality tires, good prices, and GREAT customer service!

Ju
Review №48

Ask for Abraham Elias!I came in not knowing what kind of tires I need for my truck. Talked to Abraham he asked some great questions, he adviced me on some all-terrain tires. I can honestly say I am happy with my buy and not to mention they are perfect for the kind of drives I do.Would recommend to anyone looking for great and honest service. If you truly want the bang for your buck, ask for Abraham.

Am
Review №49

Ramon, and his guys are top notch, legit this is the best Discount Tire Ive ever been to! Not just great customer service but genuinely friendly. 100% recommended!!!

Am
Review №50

This place is like the Chick-fil-A of tire places. This location especially! This morning I had a tire blow out with all my kids in the car on the way to school. When I called them, not only did they answer the phone 15 minutes before they officially opened, Benjamin’s first question was “Are you all ok?”These guys got us in, a new tire put on my wheel and on the road in 15 minutes tops.As always, I highly recommend Discount Tire and especially this location.

En
Review №51

Workers are extremely nice! Took my car there for a rotate and balance as I have been doing for the past 2 years. I never watched them perform the job before until now. They only balanced 1 tire. Never even checked the others. I always wondered how they completed the rotations as fast as they did. Now I know why. I marked the original location of the tires and discovered the left side was not rotated. While I appreciate they do this for no charge, I would like the work performed so my tires will last. Needless to say I will not be returning.

Cl
Review №52

I suffered through two significant delivery/service failures at Discount during a recent tire purchase. So why do I give them five stars? Because they immediately went over and above to resolve both problems and compensate me for their errors. Discounts behavior stood out like a ray of sunshine in comparison to too many vendors who fall short on performance and then refuse to take responsibility. Sometimes stuff happens, but in this instance Discount earned my future business and I’m happy to give them the credit they deserve for fixing what went wrong.

Ch
Review №53

One of the best tire shops Ive been to, I had a bad vibration that 2 other tire shops couldnt figure out .they found the problem and fixed it with new tires when the other tire shops said, we rebalanced the tire it should be fine now. Well it wasnt so I put some new shocks on and spent alot of money even buying a second set of tires and rims and thats when I found out it definitely was the other tires but I didnt even have to tell these guys they figured it out right away and fixed it .whats great place Ill tell everyone thats where to go

St
Review №54

The gentlemen here were very accommodating when I got a nail stuck in my tire. Online, it showed I could order a discontinued tire brand. When they noticed it was discontinued they immediately called and let me know. They then upgraded my tires free of cost due to the misunderstanding. Had my tires done in 20 MINUTES and they replaced all four! It was so quick, Ive had oil changes take longer. Such a great place, I would highly recommend!!

Za
Review №55

Best run tire store around. Made appointment, got there, Levi and Nick took care of it immediately. Pulled car in bay myself. They are doing a great job of wearing masks and maintaining social distancing. Great job folks

Ra
Review №56

Very well run shop. No drama. Appointments are handled on time. COVID-19 protocols are very well placed.Fair prices and good selection of tires.

Ra
Review №57

Good fast friendly service

As
Review №58

Excellent service, great team, just exceptional all-around service today!!! My husband and I were in town looking at apartments when we got a flat tire. We pulled in an hour before closing, just knowing we would be turned away. We explained we were 5 hours from home and needed help. They said no problem, stayed late, and did great work. They will have all of our business when we move into town.

Ja
Review №59

There is nothing discounted at discounted tires! $100 a tire plus $20 each for mounting and balance. And additional $15 per tire for disposal. Huge rip off! Dont buy your tires there!

Wi
Review №60

Good service. But inexperienced with 2 piece lugs

Tr
Review №61

The staff was extremely helpful! Abraham helped tremendously when I was deciding which tire to go with. He exceptional service has made me a repeat customer. Highly Recommended!!

Ro
Review №62

Friendly and efficient service! They fixed my tire and I was back on the road! I strongly recommend Discount Tire!!

Cl
Review №63

Great service returning monday for a tire

ma
Review №64

They are a great group of people .

Da
Review №65

Great guys they do everything to help!

Ro
Review №66

Great service

Li
Review №67

Ordered the tires online on 9/10 and had them installed on 9/14. Everyone was really nice and service was great. I recommend this store for tires.

Ma
Review №68

Social distancing measures in place. Once you pick your service, you really dont have to enter the facility again. Only went for the complementary balance that comes with tire installation, in and out in no time.

Ro
Review №69

Checked a few places for tires and they had the best price. Nice clean waiting area. Levi was very friendly, helpful and got us out of there in under 30 minutes with 4 new tires. Great experience. Will definitely be back.

Jo
Review №70

I am a happy customer with Discount Tire in Gainesville. Dustin and his team took great care of me. The place was clean, staff is friendly and very quick service.I have purchased here before and it will be the only place I will go for tires.Thanks to the DT Gainesville store for a great customer experience.👍🏻👍🏻👍🏻👍🏻👍🏻

pa
Review №71

Great customer service

Ka
Review №72

Had to wait 3 hours to have my tires rotated,was not told when I called about it that I needed an appointment and the guy tried to tell me I would have to leave my car and come back,I couldnt just leave and come back. Lol he did see how wrong that was though and I left done some shopping and came back 😅

Ma
Review №73

They didnt have the tires that my husband wanted, but gave us better ones for the same price.

Pa
Review №74

Fantastic im from out of state the men that worked on my vehicle were polite and safe and clean .will go back for my other tires

To
Review №75

Very good experience. I went with a tire that was going down Saturday afternoon at 4:30. They got us in and out quick with the right size tire great job!!

An
Review №76

Quick service and great prices!

So
Review №77

Even though, i had worst experience under the circumstances, lost my gig, cost me over 5 grand, yet Efren yhe manager tried really hard and I appreciate Ramone and all guys trying hard to keep customers happy.I still dont have my center caps and car is still vibrating.Hope i will finally get my wheels and tire situation taken care of. Soon.

Da
Review №78

Efficient service.

Me
Review №79

I had an emergency and no appointment. They went out of their way to work me in. So big thumbs up from me. Very friendly and courteous staff.

Je
Review №80

Make an appointment they say. We will get to you right a way they say. HA!!! Tell me why it takes 7 dudes to change tires on two cars?! There were 2 open bays and my husband had to wait 30 mins past his appt time to have 1 tire changed. They tell you to arrive early and make you wait and wait and wait. We will be driving to another location from now on.

Ka
Review №81

They were there to meet me at my scheduled time.very friendly and courteous. got in and out in the 45 minutes they said it would take for tire balancing and rotations which was free on tires I bought there 2 years ago.Will always use them for tires.

Da
Review №82

Professional, friendly and good prices.

Al
Review №83

Great place and staff but if you’re not in a rush I’d recommend other places like sam’s or Costco, discount tire always seems to overcharge.

Ka
Review №84

Would give them 10 stars if I could. I was in and out with a new tire in 30 minutes! Every employee was incredibly helpful and professional. I left with no questions and am confident in the quality of work.

Li
Review №85

Great staff, polite, helpful and efficient. Good tires and great insurance plan. I got the plan on my replacement tires and damaged one less than a year later. It had to be replaced and it was free because of the insurance!

Jo
Review №86

I stopped by Disount tire on my way home. I had one tire low and light on. I supposedly had a tire not servicable one at 2/32, 3/32, 4/32, 5/32. At least two needed replaced and it was really a good time to do all four.Then I went to the place I buy tires. It took discount longer to start talking to me than it did for North Hall Tire to fix the nail in my tire at no cost. I suppose that is better than the $519 Discount tire in Gainesville wanted to charge me. I will give you one guess where I will buy my tires next time:)

St
Review №87

My appointment was 1:30 and they started work at 1:30. Good efficient job. Would highly recommend them.

Ja
Review №88

Friendly workers. Did not have tires in stock and could not get them from another store. Had to order another brand and wait another day. If you dont have product why have a store?

Sa
Review №89

The guys were super fast and helpful

An
Review №90

Great customer service. Fast & friendly response to issues.

Ma
Review №91

Customer service is outstanding, consistently and uniformly delivered by each rep. Enfran exceeded my high standards of personal and quality customer care. My observation of the team effort and comradeship in the garage is impressive. Can’t wait for the upcoming remodel for these guys. They deserve it!

Sc
Review №92

Awesome service! They are taking extra measures to ensure safety for the customers and the service team. Keep up the great work!!!

Jo
Review №93

The team at Discount tire really took care of me

Ge
Review №94

Regardless of what city I am in Discount Tire goes above and beyond to give me 5 star service. Thank you.

Re
Review №95

Friendly and very helpful on the phone, but not as much in person (different people). A little hard with the construction underway. Hopeful itll be better once its finished

Ph
Review №96

Always great service. Have used them for many years. Also had to use a location in Las Vegas and same great service

Pa
Review №97

This place is the best. Always want to help. Best to schedule an appointment if you can. But they stayed late to fix a flat.

Mi
Review №98

Staff is friendly knowledgeable theyre on their A-game most every time that Ive ever been and they are always looking to help you you can just swing by and be like hey can you check the tire pressure in my car and theyll do it for you I dont think Ive ever wants been here where they werent in the mood to help me if you need tires I definitely recommend this place they will even work with you on finding tires that fit your budget on all if you need tires good place to go.

Jo
Review №99

Fantastic experience would highly recommend them for your tire purchase

An
Review №100

Great service, straight to the point. I ordered online and the tires were at the shop 2 days early. They called when the tires got there to set an appointment. In and out in about an hour. Very professional and courteous. They provide drinks and snacks while you wait. Will definitely buy from this store again!!

Information
49 Photos
100 Comments
4.5 Rating
  • Address:361 Shallowford Rd, Gainesville, GA 30504, United States
  • Site:https://discounttire.com/store/ga/gainesville/s/1655?y_source=1_NjI3NTgwLTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 678-989-0793
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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