They are an excellent Collision Center. They keep you updated on the progress of your vehicle repairs. They also clean up your vehicle after they have made the repairs. I will recommend this place to anyone who needs this service. Dennis was especially detailed with keeping me up to date. He probably answered any questions I had. And made absolutely certain that please did the follow up after I received my vehicle.
Dennis Damron, General Manager and Stephen Bryant, Estimator were both very professional and helpful through the repair process of my car. The estimated of repair time was on schedule; Stephen kept me well informed of any and all changes. The rental process through Enterprise was even seamless.I am extremely satisfied with the outcome:. My car looks fantastic!!!
The team at Classis Collision of Gainesville were super professional. They were up front and honest about parts that may delay the vehicle being repaired when we dropped the car off. However, they got the car ready a day early! They were constantly updating me with the changes to the car, and even reported a mechanical issue they found that wasnt accident related. They also took the time to understand the accident in order to better repair the car. I would recommend this collision shop to anyone and everyone!
My car had a large scratch and dent on it. I had it fixed a couple months ago and just now having time to review it. This company did a phenomenal job to fix it. Their services exceeded my expectation with my car looking better after their care than it did even before it was scratched.
Just pick up my Dodge Challenger which was hit in a parking lot. They took very good care of my needs and my Challenger. I would definitely use them again.
After reading the reviews, I felt good leaving my truck there for paint and repairs. Yes, they kept me updated and impressed me. Until.....I went to pick it up. Paint texture didnt match, painted over a couple small dents (wasnt part of claim, lol).Ive seen backyard body shops turn out better work. Im surprised Geico would send their customers there. I think pinching my finger when I took my light assembly out to plug my bulbs back in gave me a bad taste too.Ahh...suppose you cant win them all.
I’ll start by saying I’m thoroughly picky with my truck. They answered all my questions and walked me through the process with their Geico claims. They sent me updates, pictures, anything I asked. Wonderful customer service and I looked over the truck when I received it and I have no complaints. All the panel gaps are perfect, the parts are OEM and the paint job was flawless. Would recommend, hopefully I would not need collision repair anytime soon but if I did they would be the first to call.
Best customer service and repairs were fantastic. Went through them with Geico and everything went smooth from them. Kept me in the loop, text message updates. Car is clean and well done.Highly recommend.
I has an amazing experience with Classic Collision of Gainesville! The phone receptionist was always willing to take my calls, and management was very helpful as this was the first time my car has been in a shop. My car was completed so fast, and you can’t even tell it was wrecked! I would recommend this body shop to anyone for anything they need done! 😃
Great place! Staff was always professional and curtious. Got great updates on our vehicle and the progress. Car looked great and repair was seamless! Detailing was fantastic and we are very pleased with our experience overall. I am sure we will be returning should we need anything in the future.
I cant say enough nice things about my experience with Classic Collision. Any time you have to bring your car in to a body shop is a stressful time but they took all the sting out of it. Lexi was on the ball as soon as I walked in the first time to talk to somebody about dropping my car off. My SUV was fixed perfectly, paint matched exactly and they were able to do a couple of other little things I needed added. It also took significantly less time to repair than I originally anticipated. Lexi was patient with me as I asked numerous questions via email and phone while my vehicle was there. They sent incredibly convenient text messages as my car wound its way through the repair process. Such as Your car is going in to the paint booth today Were waiting for the adjustor to come back and look at something, should be on track today for beginning repairs. I cant wait to begin referring people to Classic Collision Gainesville for all their body repair needs. because my experience was so positive.
The men and ladies at Classic Collision of Gainesville are the absolute best body shop around! They kept me informed of the status of the repair of my vehicle, took care of me and handled my situation very professionally and compassionately. I would most definitely recommend them, hands down, over any other body shop!
This team was great. Very knowledgeable and professional. The best shop by far hands down!!Will always come back and refer others.
The staff was great and the service was outstanding. They called me to update me as to the status of my vehicle and had it ready and CLEAN as promised! I’ll definitely be using Classic Collision for any future auto body repairs I need.
I just had my car repair there I got to say the customer was great! They truely work with me in every way! Great humble people :) As far as my car I happy with the results so far :)
Exceptionally professional. Got all my questions answered walked me through the complicated parts with ease. Ty
Good customer service and great work.
Great work, great experience, timely work, high quality work, they care about the customer being very well taken care of, if you need a body shop I highly recommend them. When its time for my truck to get its paint job I will be going here.
Worst experience ever. So i get my car fixed by these clowns (holcomb fraizer) and was the worst instead of replacing parts they cut it and cover it up. Instead of using new parts they go to the junk yard to get them. And still charged over $3800. DO NOT GO THERE I REPEAT DO NOT GO THERE SAVE YOURSELF A TRIP AND GO TO CALIBER COLLISION.
My car was beautiful again! Thank you!
Justin Frazier and Lexi were very professional and the service was impecable.
Good staff
Very detail-oriented people very nice great customer service