Cant say much about this business since my significant other dealt with them the day we picked up our belongings from our vehicle but process seemed really pretty quick and was at most simple with no hassles &/or altercations :)

Did a fantastic job very happy with overall experience!

I took my brand new Telluride here after I was involved in a rear end accident. This place was wonderful to deal with. Since I was unfamiliar with the accident process they help guide me through the whole process. They did a wonderful job on the repairs and even finished the work sooner than they estimated. I’ve had a wonderful experience at Carriage Kia and now had a wonderful experience at their collision center! I highly recommend this company for everything from purchase to service to body work!

Bruce and the staff very helpful...and a fast and fair estimate.

Excellent customer service. Very friendly.

Great place, great people! Wonderful work! They fixed my car an it looks like new again!

These people take suck good care of their customers.

Thank you William for taking good care of our car!

Bruce from the collison center and David from the Mitsubishi service side was very helpful! They both were so professional, knowledgeable, and provided the best customer service I have experienced!!! Customer service like this needs to be acknowledged and rewarded!!

When I brought my KIA Forte here a few years ago for a minor insurance claim repair I was treated with courteous and friendly service. It only got better from there. I was kept advised, the lady at the counter was extremely knowledgeable about the paperwork process, the manager treated me with respect. It all went so smoothly. The repair was topnotch. A very satisfied customer.

Did a good job on buffing out scratches on both of our vehicles.

Took my 16 Honda Accord here with a nasty scratch on the door. Doug and his team did an incredible job and I would highly recommend any make or model to give these guys a look. Fair pricing, awesome work/attention to detail

Overall great experience with my vehicle repairs at Carriage Collision Center. Doug and William are extremely knowledgeable and professional. The repairs were completed in a timely manner and the price paid was very reasonable. I cannot say enough about the quality of the work. My car looks perfect, as if there had never been any damage. I will definitely use Carriage Collision Center for any future body work needs. Highly recommend!

Good place to get auto body/paint repaired.

William handled my claim and kept me informed during the entire process. Which in this day and age shows incredibly good customer service. My car looks completely brand new! I Recommend these people !

Great company did great work super nice

William took care of my claim. He kept me informed with everything and insured me that everything done was under warranty. The customer service I received was amazing

Unfortunately I have had to bring my new van to them twice already. Both times they made it look like new. Very professional and excellent work. Work was completed in a timely manner and Doug went over and above to take care of me. I hope I never need them again but if I do I will not hesitate to call.

I had never been in a car accident before so I didnt know what to expect. The insurance company had suggested a body shop to take my vehicle to, but I did not like the body shops reviews and did not trust them to make the repairs my car needed. Luckily, in the state of Georgia, we are able to choose the body shop of our choice, so I decided to do some research. I decided to go along with Carriage Nissan Collision Center because William was very honest and informed me of how the process would work. His technicians did an excellent job and left my car looking like new! Three months later, I was involved in a second car accident and they were my first choice. My car was ~5% from being totaled because the damage was so bad. Again, Williams technicians worked their magic and my car looked as good as new! They did an impeccable job, kept me informed throughout the repairs, and were always professional. Thank you!

Great staff and great work. Repaired my 96 year old fathers car and did a fantastic job!

I dropped off my new Toyota Corolla after an accident for repairs and I got it back looking as good as new sooner than I thought! William was extremely helpful with the process and it definitely made the experience a lot easier to handle.

After careful consideration,I would never use this shop again,the front desk lady acts like she’s doing you a favor by answering the phone, and I was told that I could pick up my car in a week well that turned into another week and then 4days in a row I was given excuses as to why it wasn’t ready yet, including they scratched it while cleaning it, these people are not professional,because I feel like they outright lied to me on at least 4 or 5 occasions, I feel like I will definitely be calling State Farm about this too, because this was their big bright idea

Would not recommend. Took our car there for an estimate or so I thought. They started repairs without even telling us. Be weary of their “affidavit” they make you sign to get an estimate. It also includes that they can start work and do whatever they want with your vehicle without the insurance company or your approval. After talking to us in a not so kind manner and telling us it would take 3 weeks to repair we decided to go elsewhere. Except! They would not let us pick it up until we paid the $200.00 in “repairs” that they had already started. Paid the amount to get my car back even though I was pretty mad. Look at the bill and the majority of it was storage fees. They literally blocked my car in so I could not pick it up and then they charged me storage fees. I would never recommend this company and I will never go here again.

I took my Kia soul to have it fixed. Everyone was very professional. William was great throughout the whole process. The work was excellent. I am very happy with the service.

Couldnt tell you about their work because when I called they wouldnt listen to what I was asking. My car was damaged and I wanted an estimate from their shop, independent of the at fault drivers insurance. Whoever spoke with me on the phone couldnt seem to understand that I have the option of getting my own estimate and told me several time I would need to contact the other partys insurance. After several minutes of trying to explain my situation, what I wanted, and trying to get her understand I finally hung up the phone.

Always use them! Most insurance companies recommend with a life time warranty on the repairs!

Will is amazing!! Did an awesome job on my car, it looks brand new :-)Thank you

Horrible customer service didn’t update me on my car at ALL. So I decided to call after 2 weeks & the guy who answered said they were waiting on the insurance to pay but didn’t tell me I had to pay prior to picking my car up

Controlled chaos not always in control.

They did a great job and were very professional the entire time. Im extremely picky about details and they nailed it.

Fast friendly estimate and knowledgeable staff!

Good work, service and people

Kia is awesome

I was in and out in 20 mins with my free estimate. Thank you!!!

Very friendly and helpful.

Thorough estimate.