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Auto Body Concepts
601 US-82, Gainesville, TX 76240, United States
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Auto Body Concepts
Comments
Ka
Review β„–1

Jeff and the whole team was AMAZING!!! They took their time to help me with the whole process of filing the claim against who had hit my car. They also kept me updated throughout the week on where my car was in the repairing process. Super friendly team. If I ever need more body work and repairs I will go back to them! 😁

Ro
Review β„–2

I have unfortunately had to have my past 2 trucks repaired for body work but Auto Body Concepts made both of my claims a great experience. They did perfect work (and I am picky on how my truck look). They are extremely professional and keep me up to date on the repairs all the way from start to finish. Jeff, Richard, and Maria are great people and so easy to work with.

Ja
Review β„–3

My damage was mainly cosmetic. My vehicle literally looks brand new!! Inside and out!! The detail is outstanding! Jeff was EXTREMELY kind!! I was updated on the regular. Auto Body Concepts is the place to go! Thank you Jeff and the rest of the Auto Body Concepts staff for the professional service that was received with my vehicle repairs. You guys rock!!

Jo
Review β„–4

I have used Auto Body Concepts 3 times over the last 7 years. I have received excellent service and workmanship and have come to rely on Richard and Maria. They both make me feel like their most important customer! Thank you for your excellent work and timely updates. Auto Body Concepts is top notch!

Al
Review β„–5

Outstanding experience from start to finish. Kept me well informed throughout the entire process. Great work, car looked new again. Can definitely recommend their shop to anyone that needs body work.

Li
Review β„–6

Very satisfied. Would recommend to family and friends.

De
Review β„–7

Great service and fantastic paint job. Was kept updated on the progress of my vehicle without having to call and bother anyone. I have taken a couple vehicles here over the years and its been a great experience every time!

Do
Review β„–8

They did excellent work, car looks like new!

Fr
Review β„–9

Great customer service! They were professional from the moment I walked in. They were also great at keeping me updated as they said they would. The completed work was awesome and finished in a timely manner. They also cleaned my truck which I thought was very impressive!! I will be recommending auto body concepts to others and I will use them again if needed. Great staff and great environment!Thanks!!

St
Review β„–10

This was the second time I used them. Perhaps it is problems with COVID and people not showing up for work but they were several days late in finishing the job. Towards the end, they did not tell me until the day it was supposed to be delivered that they would not be ready. Not very good explanations why. I think they did a good job other than they parked it under a powerline with birds when they finished so it had about 20 poop spots on it when I went to pick it up. Richard was nice and professional but he shifted the due date several times. After I complained, I did not hear from him again until the afternoon the following day when it was finished.

Ka
Review β„–11

I was in a t-bone crash and my front end was absolutely messed up from the hood down, headlight to headlight. My family had gone to auto body before and they did a great job. I went in expecting the best and left with better than the best! My truck was absolutely perfect. The people who work there have the best customer service! Highly recommend them. 100/10!

Da
Review β„–12

Great place! We’ve always used this business and always professional, timely, and very satisfied with the work!!!! Will continue to recommend to all!!

DB
Review β„–13

The entire staff were friendly and professional. They did a great job communicating to me throughout the entire process.They did an excellent job on the fix.

Sh
Review β„–14

I will always take any repairs for all my vehicles to Auto Body Concepts. They are top notch in service, customer satisfaction, and they use the best in redoing the parts to the vehicle in question, another words that use the original parts that vehicle was initially made with from they factory and they DO NOT USE seconds, generic, or aftermarket parts...Love the family atmosphere and service I was given to my claim...thank you to Richard, Maria, and all the wonderful staff at Auto Body Concepts....Shelly Chapa.

Ki
Review β„–15

They were timely in getting me in for my repairs. Once my car was in the shop I was messaged with every occurrence that was happening from the initial paperwork, to the repairs, to the paint, to the reassemble, etc. They were very attentive to what I wanted done and the problems that needed to fix. My car wax fixed in a timely manner and looks better than it did when I drove it off the car lot itself! I will recommend them to anyone! Thank you guys for such amazing work!

De
Review β„–16

Wonderful experience. My car was ready 3 days sooner than expected. The work was great.Detailed cleaning of the car inside & out was a bonus!Of course, I knew that Auto Body Concepts perform great work because I have used them in the past.Jeff Good was in charge of my repair. He was very informative and on top of my car repairs & dealt with my insurance company for me.Jeff sent me updates on my car repair progress via text. I would recommend them to everyone!

Da
Review β„–17

Amazing job by experienced professionals! I am so pleased with my truck. It absolutely looks amazing. My sincere thanks to Richard Carlock and the entire team for a job well done!

Jo
Review β„–18

We were excited that our insurance company has Auto Body Concepts as a vendor. Our neighbors have used them and we’re happy with their experience and results.We had to get a new front bumper, side fender over front tire and headlight replaced. The team that did the actual repair did a great job! Matched the paint beautifully, you’d never even know it was replaced.The front end staff were very helpful. We were assigned a service rep (Jeff) and he kept in contact with us the entire time by letting us know each time the car entered a new phase. And Maria at the front desk is so friendly and helpful. At pick up Mike went over the vehicle with us showing us all the repairs as we stood and gazed into the fantastic paint job.Excellent work!! Would totally use them again (if needed) and will definitely tell everyone about them!!

Na
Review β„–19

I’m not generally one to write reviews, but I was genuinely impressed by the quality of their service. They took my vehicle in the same day I contacted them, provided a complimentary ride back to my house, provided frequent updates and provided perfect repairs in an extremely timely fashion. They managed to do all of this while being extremely pleasant and professional. I definitely recommend.

Ki
Review β„–20

I got the hail damage fixed on my truck by Shawn. He was GREAT! He had it done in the time he said & is reasonably priced if paying cash. If ever needed Ill definitely use him again

Do
Review β„–21

Excellent customer service and workmanship I have ever received.

ke
Review β„–22

Richard gave me an estimated time of completion at the outset and he kept me apprised of each step along the way. They were able to deliver my vehicle a day early. High quality work and best customer service Ive experienced. I highly recommend Auto Body Concepts!

Mi
Review β„–23

My truck hydroplained & hit a guardrail. The rear axel was bent & there was quite a bit of damage to the passenger side. ABC didid an excellent job of keeping me informed of the repair process. I was very pleased with the results.

Pa
Review β„–24

They were very professional courteous and did exceptional work on my truck. I highly recommend them for your future repairs, I certainly will!!

Ly
Review β„–25

The best place period, that I have ever done business with. Great work. Outstanding customer service.

iz
Review β„–26

Got me in fast and easy to fix my car that had gotten T-boned. They did a amazing job fixing the door amd repainting it. I highly recommend them.

Kr
Review β„–27

Repaired my wrecked truck with extreme professionalism, great communication throughout the entire repair time and made the whole experience really easy on my whole family. I truly appreciate the job they did for us. 5 stars is not enough!!

ph
Review β„–28

Great communication on every step of the repair process! Very friendly and responsive.

Th
Review β„–29

The entire process was super easy. The staff is super friendly and accommodating. We got regular updates on our vehicle and were never left to wonder what was going on. When we picked up our vehicle the work was flawless, the car was clean, and they guaranteed their work for the life-time of my vehicle including a follow up appointment for a free car wash and check up. I could not be more pleased. If you go anywhere else for auto body work youre insane.

Al
Review β„–30

The staff was so friendly and super helpful! They got my car done in a timely manner and addressed all my questions and concerns.

Ro
Review β„–31

Fantastic service. Yall did a great job on my wifes car. Thank you for handling everything from the rental car to taking care of the estimate and repairsGreat job!!!!!

Ro
Review β„–32

Brought in a 2020 Toyota Corolla hatchback xse that was the oddball color of flame blue with mother of pearl in it had the front bumper replaced. That matched it spot on my car looks new again.

Tr
Review β„–33

Jeff is a great guy! Hes very professional and does a great job! My car had been hit in a accident and they had my car looking brand new in a week! Best auto repair shop around!

Sk
Review β„–34

I took my car in for repair after it was involved in an accident. The front bump, lights, etc were severly damaged in the accident. Auto Body Concepts did an excellent job in the repair and were very timely in getting the repair done. The car was like new again once I got it back. They communicated fairly well, and were good to work with. Hopefully, I wont ever need to go back, but if I am in need of repair, I will not hesitate to take my car in to them.

Ro
Review β„–35

From start to finish the staff were on top of the repairs and communicated with me every step of the process. This company is great!

Ma
Review β„–36

Abc is amazing! i wrecked my Acadia during the ice storm and they took great care of me! i got updates, so i knew exactly what to expect. richard and the receptionist were always friendly and helpful, and my car looks great. it was trashed the inside due to my 3 kids and us basically always being on the go. i seriously would have paid my 500.00 deductible to only have the car detailed this well.

De
Review β„–37

This is not the first time we have had to use Auto Body Concepts. They are always the best. Great customer service. Quality work done right. The staff is very professional and helpful. I would highly recommend them for your body work needs. They can arrange rental cars and work with your insurance company. A+++ rating.

Ra
Review β„–38

Excellent work on my vehicle and fantastic customer service. Kept me informed throughout the process. I will recommend them

De
Review β„–39

Complete collision repair of the rear lift on my Chevrolet Traverse. Did an excellent job and the customer service was impeccable!!

Mi
Review β„–40

This place is amazing! Hands down the best service we have ever had. We just dropped off the car and Auto Body Concepts handled the rest. They dealt with our insurance company, sent us regular status updates and finished on schedule. We also received a loner vehicle at no charge to use while ours was in the shop. We received our car all polished up and it looked like new. Couldn’t have asked for better service.

Dy
Review β„–41

Auto Body Concepts was 5 stars all around. Everyone was professional, friendly and helpful. They kept me updated on every step of the work they did. When I went to pick up my truck, it looked brand new, detailed and you would never know it was involved in a crash. Hopefully I won’t ever need to use them again, but I would highly recommend them!

Sh
Review β„–42

The receptionist Maria was very kind and helpful! Jeff gave me a quote to repair some damage on my Porsche bumper.... the work was excellent, done on time and I was charged as the quote stated . My car was detailed and looked brand new when I picked it up. I am extremely happy and would highly recommend this company!

Mi
Review β„–43

Great experience! Friendly staff!

Ar
Review β„–44

Fast friendly service with a totally professional outlook on a business that helps you get back into your ride!

Kr
Review β„–45

As a first time customer, I appreciated the customer service & care shown by all employees I came into contact with.

Ac
Review β„–46

Great experience, keep in touch entire time was completely satisfied

Bo
Review β„–47

My car was in the shop for 6 days for a nose job after I had banged it up on a post at Walmart. The work performed was a beautiful job. I am very pleased.

Du
Review β„–48

Have used them several times and have never been disappointed. Always keep in contact while repair is going on and work is excellent.

Ga
Review β„–49

Richard was so on point with the whole process of fixing my truck from start to finish! As soon as the questions of who’s insurance coverage was settled, parts were ordered, paint was matched, truck was dropped off and in less than w week! My truck is now back into the original condition!This outfit is a business that I have recommended to other people! They have never given me any reason to not recommend them to anyone.

Mr
Review β„–50

They are very professional and go above and beyond to actually help you while your car is being fixed. I am so grateful for the amazing customer service I received.

Sa
Review β„–51

We always use Auto Body Concepts for our car repairs. They are so friendly and keep you updated along the way.

Je
Review β„–52

My 2020 front end needed replacement. I dropped my car off Monday afternoon, received texts daily of its status and by Friday I was driving it again! My car repairs are perfect, paint matches perfect and they detail cleaned it for me! I couldnt be happier with the staff and service!

Ph
Review β„–53

Their work is done to perfection. They communicate very well during the entire process.

Ra
Review β„–54

Auto Body Concepts is my family’s go to for any body work and repair. The staff is extremely helpful and the repairs are also done on time. I would and do recommend them to my friends!

Li
Review β„–55

Jeff at Auto Body Concepts took great care of me. He kept me informed on the whole process of my vehicle repair. Maria at the front is so friendly and helpful. The owners, Dan and Wendy were amazing. All around had the best customer service.

Ja
Review β„–56

Excellent service from start to finish! They were professional and communicated every step of the way. Their work is second to none. Will definitely use again if needed.

Ch
Review β„–57

I’ve used Auto Body Concepts twice for car repairs due to auto accidents, both in 2020. They are very communicative. Each time they would text me with details weekly on what they were working on, any snags or delays, approximate completion, and answer any questions I had.

An
Review β„–58

This is without a doubt the cleanest, most efficient and professional auto body shop I have Ever seen or could Ever imagine. They did an incredible job on removing white paint that came from most likely passing over newly painted white lines albeit we never saw or knew they were newly painted. It was a most challenging job and perfectly done by this Wonderful company to whom we shall always be most grateful. HIGHLY RECOMMEND THEM.A. Ramsay

cu
Review β„–59

Ive taken 3 vehicles to them just recently had the bed on my sliverado re done due to the snow storm and they went above and beyond with coustomer gratification they showed me a few problems I had no clue about and got me fixed up in a timely manner would not recommend a different body shop will keep my business here

Lo
Review β„–60

ABC and Jeff kept me updated thru the entire process. My truck looks amazing! I will be a customer for life!

Le
Review β„–61

Very friendly keep me updated on what was going with my car. Took me to get a rental and was able to drop off rental thete when I picked up my car . Made sure I was happy with my car .

An
Review β„–62

They did an amazing job fixing my fender. My car looked like new

Pa
Review β„–63

Great service and more importantly, excellent communication.

Ja
Review β„–64

From the moment I contacted them to the moment I picked up my car, they were amazing. The receptionist went above and beyond on helping me with my questions,. Everyone was courteous and they did an incredible job with my car. It looks amazing. I hope I dont have to have more work done but if I do they will be the first place I call.

Ra
Review β„–65

I always know that my vehicle is in good hands and they always go above and beyond in their work

Ju
Review β„–66

I’ve had the misfortune of needing a body shop 3 times in the last year and a half for the same car. A friend recommended Auto Body Concepts after the first incident and I’m really glad he did. They’ve done a great job all 3 times and always treated me with respect and kindness and know me when I walk in the door like Norm on Cheers. I really hope I don’t need another body shop any time soon but if I do I will gladly make the 30 minute drive to take my car to Auto Body Concepts.

Ka
Review β„–67

Very thorough, sent updates to me regularlyVery happy with results

Ka
Review β„–68

Jeff walked me through the process of filing a claim. JR kept me updated throughout the process. Dan went to bat for me when the other persons insurance was not being fair to me. Ladies in the office are just fabulous. Always nice and kind. Highly recommend this office.

Ba
Review β„–69

The body work done is perfect. They did a great job. It looks brand new. Easy to work with and very professional.

Sa
Review β„–70

Great customer service here. Second time we have used them for repairs. Appreciate their straight-forward estimates and info. Prior work was completed on time and they did a nice job. Looking forward to the finished product again.

Jo
Review β„–71

This is by far the best Bodyshop in North Texas and Southern Oklahoma. Their technical expertise and customer service is unmatched. The staff is friendly, courteous, and go the extra mile to make sure your vehicle is like new again. They take care of everything for you. They can usually act as your adjuster for your insurance claim as they are recognized as a select service provider. Only the very best service providers are invited to participate in this program. They must provide:* Quality, professional repairs* Written national limited lifetime repair warranty* Guaranteed completion dates* Washing and vacuuming of the vehicle* Pick up and delivery service upon request* Direct payment to the repair shop upon completion of repairs* And other convenient servicesYou will be happy that you decided to use Auto Body Concepts!

Jo
Review β„–72

Our insurance recommended this business for a fender bender we had and I could not be more thankful they did. The office staff is beyond friendly and professional and our repairs were done very quickly with no hassle. This staff goes above and beyond and it shows! Our experience was 110% positive.

Jo
Review β„–73

Very fast and friendly staff. They have earned all my business. I will also recommend to anyone needing body work on their vehicles.

By
Review β„–74

Great job. Kept me up to date every step of the way. Highly recommend them

Ro
Review β„–75

Dan and his team have always been there when I needed them with quality work at a fair price. They took care of everything from setting up my rental to dealing with the insurance company. I will definitely be back!!!!

Co
Review β„–76

Excellent work and service. Had body work done on my Jeep Wrangler and it looks great. It was sparkling clean when I picked it up - looks better than it has in months,

da
Review β„–77

From the time that I walked in until the day that I picked up my car they were courteous, informational and had great customer service. I would most definitely go back or recommend this place if business to a family or friend. 😘

Ma
Review β„–78

They kept us informed of repairs. Fast and so courteous. Plus our car was spotless inside and out?

Ue
Review β„–79

Auto Body Concept are always professional and their work is always quality. Have used them when any of my cars have been involved in a collision and will always use them in the future as well. I highly recommend them to any of my friends and family for any type of bodywork for their vehicles.

Do
Review β„–80

Everything was upfront and honest. They did a great job with my wifes car... very thorough from start to finish. They kept in touch and kept me apprised of the situation every step of the way. High quality work. You cant tell it has been in a wreck at all. I highly recommend Auto Body Concepts! A+++

pa
Review β„–81

What an amazing experience! They stayed in touch during the entire process. Jeff and Maria are such assets to this business! I highly recommend Auto Body Concepts!!!!

Co
Review β„–82

This company is outstanding. Their customer service is beyond exceptional. While my car was being repaired, I was kept informed through text messages and emails; providing progress updates on my vehicle. They finished on exactly the target completion date, delivering quality workmanship. I love being able to support a family owned and operated business from my hometown, and will recommend them to anyone looking for collision repair.

Ka
Review β„–83

Great service! Friendly and helpful

Ja
Review β„–84

I have used these guys many times have never had any issues and the costumer service is by far the best.

Ch
Review β„–85

Customer service for days. Everyone in the office and building are amazing beyond words. I will NEVER take a vehicle to another shop period!! Non stop communication, combined with a real human experience. 10 of 10

Ti
Review β„–86

They did what they said they would doCost was what they said with no surpriseWorkmanship was great. Paint and body work was perfect. I can’t see the repairs and I looked hard to find them. Turn time was great.Just make sure you don’t leave your wallet on the front counter because the cute girl will take. Ha ha

Ri
Review β„–87

Dan and Wendy have a 1st class repair service. Quality, Integrity and Turn time explains this company fully. We will never use another company to do our repairs. Their employees are a direct reflection of the upper management with these guys. Thank you Autobody Concepts for another job perfectly done!!!!!

Pa
Review β„–88

This was our third vehicle that needed repair in the last five years. Every time they have exceeded our expectations and given us first class service! From friendly check in and text updates thru every process, we were kept informed. The color match was spot on, we really could not see where a repair was made. I personally recommend Auto Body Concepts to my Family, Friends, and Co-workers! Thank you for another job well done!!!

Ro
Review β„–89

I was kept informed of the stage of repairs. Very professional and very easy to work with. I highly recommend using Auto Body Concepts

Ke
Review β„–90

I was very impressed with ABC!They were very good about keeping us informed every step of the way. I would highly recommend this place to anyone. They handled everything, from the rental car, to working with the insurance company, and keeping us updated. Very friendly staff as well! If you are looking for a body shop, look no longer- hope we don’t need them again, but if we do..... this is where we will return!

Sh
Review β„–91

This is the most professional group I have ever had the pleasure of working with.Maria and all the guys took care of everything with the insurance company, (Germania ), and the car Rental, (Enterprise).My car was expertly repaired and cleaner inside and out than the day I got it.I hated my car being damaged but it was a pleasure to meet the people at Auto Body Concepts ‼️

Ka
Review β„–92

Everything about my experience was great. I was greeted by a very friendly and knowledgeable person at the front desk; I was kept updated via text, and my truck was super clean when I picked it up. The repairs to my truck were professionally done and took less than a week. Everyone I encountered was super friendly. Thank you Richard Carlock and staff for a job well done!!!! I would recommend Auto Body Concepts to any of my friends snd relatives!!

S
Review β„–93

This has been a fantastic experience. The professional courtesy, communication, and the care and time they took in restoring our vehicle was great! I will recommend Auto Body Concepts to anyone who is need of this type auto restoration. We felt like they were taking care of the car like it was their own. You can’t ask fir better customer service than what they gave us.Thanks again!!!

Je
Review β„–94

Wonderful staff and extraordinary experience! I received updates from the shop on my car through the process and didn’t have to contact them once. So refreshing to have a company reach out vs calling and sitting on hold. My car looks fantastic! I can’t believe the staff even took the time to detail the interior. I will be a repeat customer! Thank you Auto Body Concepts!

pa
Review β„–95

They were great! Very polite and courteous. They kept me posted during the whole time they had my car. My car was repaired in 3 days. When they returned it, it was spotless, inside and out!!I would definitely recommend Auto Body Concepts⭐️

Le
Review β„–96

Amazing kind compassionate. Whole staff impressive - especially Richard and Maria. Highest recommendation!!!

ka
Review β„–97

After being in an accident it is very nice to have a business make the process of getting your vehicle repaired not only painless but speedy. Auto Body Concepts exceeded my expectations. They were realistic with the timeframe for repairs. Jeff reached out to me twice a week with updates about their progress. This business has customer service down to an art and they execute it flawlessly. Thank you Auto Body Concepts!!!

To
Review β„–98

They went above and beyond in thier work and personal service.They handled all the insurance issues. Best experience. They will have all my future business.Tony Manning

In
Review β„–99

Best auto body shop around. Excellent customer service, as always. They’re awesome at keeping customers informed of the status of their vehicle via text message. Definitely recommend Auto Body Concepts!

Ap
Review β„–100

I was updated pretty regularly on the process of fixing my car.

Information
3 Photos
100 Comments
4.9 Rating
  • Address:601 US-82, Gainesville, TX 76240, United States
  • Site:http://autobodyconcepts.net/
  • Phone:+1 940-668-1300
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Appointments recommended:Yes
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