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RideNow Powersports Gainesville
4820 NW 13th St, Gainesville, FL 32609, United States
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RideNow Powersports Gainesville
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Br
Review №1

One of the easiest and BEST buying experiences I’ve ever had!! Our salesman Aaron A. was SUPER informative and helpful through every step of the way!! If I could give him and the staff of Ride Now Gainesville 10 stars I would!! From the showroom floor, to the awesome shop mechanic that prepped my bike to tip top delivery state, it was great. They stayed late and even adjusted my clutch and made sure I was happy before loading it up!! My son and I are now making memories that will last a lifetime!! You guys have my business and we’ll be back for upgrades in the future!!

mi
Review №2

As someone that has been in sales for 80% of my life I can tell you these guys are on POINT! Everyone from the sales management and floor staff even back the parts and service department were friendly and knowledgeable. It shows the pride the take in taking care of their customers. I really appreciate all the help they gave in me selecting my new bike. Thank you Staff of RIDE NOW you have a customer for life. Keep up the great work.,

Br
Review №3

We went to go shopping for a dirt bike for our son. Mike T. was our sales representative. We know nothing literally nothing about dirt bikes. Mike also rides and was able to explain everything to us and walk us through everything! He also provided his number for us to be able to call him and ask questions. We fully intended on taking time to think about everything but Mike went above and beyond to answer our questions and settle any concerns we had! Awesome experience! Thanks Mike T. 🥳🥳

Br
Review №4

Bought a Honda 4 wheeler from here, had a great experience from start to finish. Eddie my sales rep was awesome and very knowledgeable about the products! After paperwork was signed Eddie stuck around cleaned the 4 wheeler before bringing it to me and answered all my questions. He went over the 4 wheeler with me making sure I understood the machine before I left dealership! Had a great time even got a couple of free t-shirts for my daughter and myself!!

Br
Review №5

Top notch customer service! Kiersten in parts was especially helpful and friendly. She answered all my questions and went out of her way to make sure we had what we needed. Thanks so much!

Bl
Review №6

I recently purchased a New Honda Ruckus from Ride Now and I must honestly say the the service was TOP NOTCH! Even thou they did not have the original color that I wanted in stock, Mike T, Ashley, and Lydia were very helpful in finding a suitable alternative which is quickly growing on me and I can honestly say maybe the better choice. I will definitely be back for my next purchase in the near future 😊👍🏽💯

Mi
Review №7

We purchased a Honda pioneer through Mike he was excellent. It is nice to come into a place ask a question and the sales person actually know what he is talking about.

Ro
Review №8

Kyle was amazing in parts and helping me find a great size for a friend!! Highly recommend going to him with your needs!! Kyle is very handsome

To
Review №9

I’ve been trying to buy a used Polaris Ranger for a couple months. I stopped in to RideNow and they had a 2019 in great shape. Mike T did a great job showing me the options and how everything worked. The whole process was pleasant, painless and will definitely go back and buy from Mike.Thanks Mike and everyone else at RideNow

Ka
Review №10

Friendly and fast service! Called and talked to someone in sales (I didn’t get her name) 😭 she promised we wouldn’t be disappointed and we’d made a deal! We drove over an hour one way just to see how good this deal would be. To our surprise we left with exactly what we wanted at the price we wanted it! They negotiated prices and warranty’s coming up with just what we wanted. We didn’t have to beg or be aggressive. Wa told them what we wanted and both sale man made it happen!! Aaron was excellent at listening to what we wanted and didn’t attempt to change our minds. Brandon worked with the financing company to get us the best rate and down payment! We plan on returning back in the next few months to purchase a four wheeler! They will forever have our business! Highly impressed with the hospitality and service from the time we walked up to the time we left! ( 2 hours after they closed!)

Ta
Review №11

Eddie was an amazing sales man! He truly is super knowledgeable and understanding of the customers needs. Thanks again Eddie!Tabitha and Ervin

Da
Review №12

Was my wife and I’s first time shopping for a dirt bike and Mike T made it a very smooth and easy process. He was very knowledgeable and patient with all of the many questions we threw at him. We had a great experience and left with our first purchase that will be wonderful Christmas present for our son. Thanks Mike T!!!

Do
Review №13

Went for a helmet and Kiersten Wishing(parts specialist), is amazing, she was knowledgeable about inventory, found correct parts fast, extremely pleasant, thanks Kiersten, job well done🤩🤩🤩

Do
Review №14

Great place Great Experience.. Having had a horrible experience with another dealership these guys were truly a great place to go ! Very good atmosphere Great knowledgeable staff very helpful !!

Ha
Review №15

Went into ride now just to browse talk to Lidia and Angel and ended up purchasing Can-am outlander 1000 very happy with the service and their sails approach 10 out of 10 recommend

Ka
Review №16

I went with my friend to pick up her bike. The ENTIRE staff was welcoming and helpful. Even though I was there for my friend and knowing I wasnt there to make a purchase, the staff still treated me as customer. They showed me what bikes I would be comfortable with and helped me find the bike I want. I will for sure be going to Ride Now to make my purchase. Eddie was incredible. He made sure my friend was completely comfortable and knew everything she needed to before riding off. Eddie was so friendly, knowledgeable and went over all the details. I cannot express, enough, how helpful and comforting the entire staff was. Thank you!

Ka
Review №17

Bought a used side by side from here. Not even a month later it had to go back in to have some issues fixed. Everything was covered through warranty. We’ve called almost every other day asking about when it will be done and ready for pickup and it’s always “yours is going into the shop next” or it’ll be ready in a week. It has been almost 4 MONTHS going through this with them and it, again, was suppose to be done today, so we called and it has yet to even be touched! NEVER WILL WE GO BACK TO THIS PLACE!

Sh
Review №18

Me and my wife went in to look at a polaris slingshot and Eddie met us and was very professional and knowledgeable about the slingshot and took all the time we needed to look at it and ask questions and we bought the machine and drove it home

La
Review №19

They r very good about having the work done on time and with very fair prices

Su
Review №20

The customer service at this location is like a well oiled machine 😉. I traveled from Atlanta to purchase a Can Am and from the time I walked up to the entrance to the completion of my purchase, there were employees making sure I was taken care of every step of the way.Thank you for the experience.

Ni
Review №21

I went to buy a honda grom and had a great experience here. Mike was my sales rep and he was a huge help. It was delivered the next day for me to pick up from the store. Mike stayed with me to go over how the bike worked and answered every question I had, which made me feel very reassured. This is my first bike, so he stuck around and made sure that I understood the machine and could ride it before leaving. He gave me tons of tips such as how to defog my helmet, what my bike needed, and what it didnt. Very comfortable experience with the entire staff, cant go wrong coming here if youre looking to buy a bike.

Br
Review №22

Kiersten Wishin of the parts department was very helpful in finding the parts and accessories I needed and made the buying experience a happy one. And also was able to find another faceshield for my helmet to replace my damaged one!! Thanks so much! Always a greeting with a smile 😀❤️

Ch
Review №23

Great staff. Love the service. Great selection. Sam is amazing and Brandon too

Ja
Review №24

Let me start by saying as a truck driver its not easy getting things done. Been looking for a pioneer 1000-5 deluxe for over a month and Dylan in sales was on it. Called me as soon as one hit the warehouse and I only had the weekend to get it purchased before heading out west on a load. They bring you around to meet everyone so you know who you are dealing with if you have any issues or need accessories. Bryan in parts was super cool and actually explained the parts that he offered as opposed to just hey get this it was more this is the options. Manny in finance was also really helpful and will dumb down anything you may not understand. I also have to say that when you buy anything from them you will get an in depth tour of your purchase and if the rep doesnt know an answer he will go and get someone who does know. Caleb was our internal sales guy while on site and very helpful with the whole final sale. These people actually will go out of their way to help you for sure. Will be back once I pay off our new pioneer.

ch
Review №25

Had 2 tires i purchased and had them installed with 2 new tubes on my Kawasaki KLR 650. After getting home i noticed i had small scratches on both rims, spoke to the service manager and he informed to bring it in for him to look at and he would take care of it. Rode up on a Tuesday and he inspected the rims. He then took care of my issue with the rims and i am one happy customer. Thank you again for resolving my issue and will be happy to do more service in the future. Thanks again, Charles Hatch

Mi
Review №26

Very helpful take the time to explain the difference between the different atvs and are not pushy sales people between the 3 different ride nows around here by far Gainesville and daytona bet ocala

C
Review №27

Lydia, Bryan, Evan and Angel were awesome. They worked hard and were very helpful. I would recommend them all.Lydia went above and beyond to help me find what I was looking for and stayed in communication with me during the process.

Mi
Review №28

Eddy was really great! Super personable and extremely knowledgeable! Went as far as doing a joint ride along side with his bike to ensure I was happy and there was no issues with the ride. Definitely am passing along my experience when people ask about my bike or express an interest in getting one!

Ke
Review №29

Amazing sales team with a large inventory of various products...

Mi
Review №30

Mike T was extremely helpful and knowledgeable about the four wheeler I was interested in. He made me feel comfortable and was very friendly.I love my Can Am 😊

Co
Review №31

Great overall experience, I can’t say these guys didn’t do their best. Go see Aaron Akins, Great guy and very passionate about the industry, he will do his best to get you what you need.

De
Review №32

Stopped in to learn more about the process and the bikes available. Lydia was amazing to work with. She was patient, answered my questions, and created just the experience I was looking for. When we are ready to purchase, I will definitely go back to RideNow and work with Lydia.

Re
Review №33

I called about a month ahead and they were extremely helpful. Ashley coordinated with me up and was amazing. Lydia helped the day of and was kind, helpful, and answered all of my questions. She made sure the experience was positive. I was very happy with my experience!

Br
Review №34

My husband Wesley and I bought a practically brand new side by side rode it a hand full of times and had to bring it in for major repair to the clutches all which was covered under warranty. It’s been a back and forth fight trying to get answers about what was going on and most of the time no one would answer the service department phone. Was told it would be completed on a certain day and they would give us a call this went on for weeks I finally showed up at the business because I was told it was going to be ready to be picked up on that day only to find out it hadn’t even been started on. So I told them I wasn’t leaving this time without the machine and they told me it would only be 2 hours before completion, only to have been lied to again told it would be at least another 2 and a half hours on top of the original time promised probably closer to their closing time. I understand short staffed and other issues but they just constantly come up with excuses or just won’t answer at all I will never recommend or buy from this place again.

Du
Review №35

Michael in sales helped me through the whole process and even loaded it up for me. Best sales guy Ive met there..

GE
Review №36

I was looking for two specific Dirt Bikes and within a month Eddie, best sakes guy there is, called me up that he had both waiting for me. We agreed on a price and it all went smooth. Make sure you talk to Eddie!

Hu
Review №37

We had a great experience here! We purchased a side by side!! Yayy! Kyle ours sales rep helped us with all our needs and we will definitely be going back to see him!! Everyone there was great! Thanks so much! We will be back again!

Ri
Review №38

Brandon helped me out with purchasing my dream bike. He was extraordinarily attentive and patient. He explained everything thoroughly and made sure that my experience was perfect. He far exceeded expectations in customer service and is very knowledgeable. In addition Jared and Brian were very understanding and vigilant with my financial boundaries and demands. They were the perfect combination for making all this happen. I really appreciate all the hard work. They all made sure to get me exactly what I wanted and on my terms.

Wi
Review №39

Mike really got me in the door cannot thank him enough.

Ga
Review №40

Aaron was the salesman that assisted me in getting my ducati and I couldnt be any happier with the turn out. He was a huge help and ill definitely be coming back.

pi
Review №41

Great people great service we bought a side-by-side and love it thanks guys for the great family atmosphere👀🤗

Mi
Review №42

I just bought my first motorcycle from RideNow and it was a wonderful experience! All the staff were helpful, friendly, and super knowledgeable. Eddie especially was fantastic! The team explained everything a first time rider needed to know including maintenance and some riding tips. I would highly recommend shopping for your first motorcycle or your tenth motorcycle here!

Be
Review №43

Me and my husband absolutely love this place they always make us feel like family not just to make a sale but to form a relationship we have made several friends dealing with them first we had Angell which is awesome at his job then our second buy was with Jenavi she will definitely make sure you get wat your looking for And our last buy was with Jazz and Aaron they was absolutely amazing iv never had a bad experience we will definitely be back

st
Review №44

Every one was very helpfulWish they had more Hondas

Ja
Review №45

Bought a beautiful Suzuki Boulevard. My sales rep Eddie was everything a sales rep should be and more! Everyone in all departments were great!

De
Review №46

Looking for a UTV for work. Stopped by Ride Now and talked to Eddie in sales. Eddie showed us what he had in stock. We made a deal on 2020 Can Am Defender that I thought was fair. Eddie took good care of us.

Ka
Review №47

Jarrett was true to his word and Jenavi was wonderful to deal with. Definitely recommend if you want to buy or sell!

Me
Review №48

Awesome sales team! Great experience working with everyone.

Ma
Review №49

Came in to buy a bike. Service was great, Isiah in the parts department was epic. Helped me with all my needs every one should check them out

Ma
Review №50

Listed my Pioneer 700-4 for sale and was contacted by the dealer about purchasing the Honda. Jarrett was nice and gave me a great offer on my Honda. We agreed on a price and he said their driver was on on the way. Within a few hours the driver showed up and assessed the SxS and handed me a check. Great experience and was a pleasure doing business. When I buy my next SxS I’ll be heading here first. Thanks again Jarrett.-Matt

De
Review №51

I love my Gainesville Ride Now family. Brandon was my first point of contact and since then have had a great relationship. Before searching for a motorcycle all I knew about bikes is that I wanted one. Brandon was very knowledgeable of the motorcycles and shared is personal riding experiences which was very helpful. Since August of 2020 Ive purchase 3 bikes and would definitely give them future business.

ti
Review №52

Very helpful!! my sale man joe was great with to deal with started the deal and was out quickly. Has was also helpful with my two grandsons amazing guy

La
Review №53

Eddie made our first visit to Ridenow Gainesville a great one. When we arrived he wasn’t intrusive and overbearing as some salespeople are, instead he offered a ton of valuable information about their inventory and what was available while allowing us to explore our options. He is a very personable guy who made us comfortable throughout the whole process. We actually ended up getting something totally different than what we went there for and we couldn’t be happier with the purchase. Eddie’s help was invaluable. The staff at Ridenow pitched in whenever they could. It’s like a big family there. I’d recommend Ridenow of Gainesville to anyone looking to buy an outdoor, off-road, or water sport vehicle.

Sa
Review №54

Went with my family and got a can am couldnt recommend them more they were able to work with us on everything we asked and went above and beyond to make sure we were satisfied great work will be returning

Ja
Review №55

I was going there with the idea in my head but eduardo gave me the best information and best service thank u eduardo for your time

Jo
Review №56

Had a great experience at this location, and got hooked up with a great pit bike from Scott Wright. He was fantastic and made sure we got what we wanted, and even brought my new bike home for me because I didn’t have a truck! Very happy and satisfied, five stars for sure!

Sh
Review №57

Parts is where its at. If you need a part these employees will Search to the ends of the earth to find it for you as well as they do price matching. Id like to thank Brian and Lucinda for going above and beyond helping me find parts for my bike. Thank you!

Je
Review №58

Went to look at a Can Am .. we dealt with Eddie who was awesome through the process of trading in the old HD to riding away on the new Can Am RT Spyder..Thanks Eddie and team for a great experience

Da
Review №59

All staff was professional,polite and kind. Everyone acknowledged us as we walked by them. Dylan was a pleasure while conducting business. We sold our motorcycle to them and they had everything ready for the sale when we got there. Thanks for the experience and customer service.

Gr
Review №60

I got a better deal on a 2021 Yamaha XMAX somewhere else. Saved $1000.

Ge
Review №61

Great experience! Isiah is awesome. Thank you RideNow

Ke
Review №62

I was looking to purchase my first motorcycle and had no experience around any bikes. I arrived at RideNow and was greeted by Brandon. Brandon helped me select the bike that I was looking for and went over every aspect of the bike to help me feel more comfortable. The staff at RideNow will not try to force you onto a bike that isn’t right for you and will take their time to help you select the bike that fits your style. This experience exceeded my expectations and the staff went above and beyond to assist me. After having my bike for some time, my girlfriend was looking to purchase her own as well. We called up Brandon and let him know what she wanted. Brandon had the bike shipped to Gainesville from another location and let us know when it arrived. He went beyond our expectations once again with his helpful experience. If you are looking for any type of recreational vehicle make sure you go to RideNow where you will be treated like a friend, not a customer. Thank you Brandon, Jarrod and Brian for a flawless experience all around.

De
Review №63

I have a great experience with Bryan in the parts department. He has been extremely knowledgeable and helpful in finding the G2V RGB controller I needed.

Mi
Review №64

Amazing place with great staff. Huge shoutout to Eddie, he was extremely helpful with any questions that came his way. Would recommend anyone to go to Ridenow power sports in Gainesville.

Wa
Review №65

I have to say this dealership helped me out a lot with my 2007 Suzuki king quad 700. The parts person Kiersten is awesome, she was able to get the parts I needed as well as have a Mechanic come out and talk to me about my quad since it’s passed that years they will work on. Kiersten is by far great with making the orders work, in person are over the phone. Even though there is a dealership closer to me I will drive an hour and a half to ride now and have great customer service and a great parts person ( Kierston).

An
Review №66

The people who are very nice and so close always trying to go out of the way to make sure you had what you need

Fr
Review №67

Nice ride and Eddie was a super cool dude to work with he made sure I was taken care of and got me on my way and Im definitely satisfied with my ride

Lo
Review №68

To start things off this is my second purchase from ride now!! had a wonderful experience the first time and this time was no different! Jazmen from the internet department knew everything she needed to do from start to finish to make the buying process as easy as possible! so when i actually got to the dealer it was a stream lined process! Also the sales girl Lydia was on the ball for being new to the business she knew her stuff and was very helpful! all around from sales to service to Lake and Manny in finance they were all super cool guys and very helpful through the whole process making sure i knew all the information and guiding me in the right direction to help me make the right decision! This i bike #2 from them and if youre thinking about purchasing i wouldnt go anywhere else!

Mi
Review №69

Worst place to ever buy from. Just wasted half a day trying to buy a canam to find out someone had a deposit on it already. WhT a joke don’t go there.

ki
Review №70

I need to say THANK YOU to Bishop (you got it) for helping me out so much when I was shopping. She is very patient and understanding to her customers. I probably have the weirdest head size or something because I just couldnt find a helmet that fits, lol. She helped me out with trying all kinds of helmets and made me feel very welcomed even when I felt really bad for having to exchange my helmet. I hope you guys at RideNow see this review and let her know how amazing she is and she definitely deserves a fried chicken.

Ju
Review №71

I sold my RZR to them. Amazing professionalism, did not low ball me, and gave a fair and decent price. Highly recommend doing business with these guys

Je
Review №72

We went to ride now in September of 2020 & We received superior customer service In working with Brandon for the purchase of 2 bikes . Brandon’s knowledge of bikes and customer service exceeded our expectations and he has gained customers for life . The entire staff are very friendly and make the process of purchasing a motorcycle enjoyable from start to finish . I would refer anyone I know looking to purchase a bike to go see Brandon, not only will he listen to your needs and desires and show you all options, to make sure you get the most bang for your buck, but will continue to be a source of support and help after you have your bike . I wish I could give 10 stars .If your looking to purchase equipment, gear or parts definitely see Sam or Kiersten . They are top notch and give superior customer service we well . This team makes us happy to be a part of the Ride Now family .

Ma
Review №73

JOE WAS VERY POLITE AND PROFESSIONAL AN MY SON IS VERY HAPPY WITH HIS NEW YAMAHA GRIZZLE SATISFIED CUSTOMERS,THROUGHOUT THE VISIT WE MET WITH MANNY,BRANDON,AN THE SWEET GIRL KRISTEN IN SERVICE SO YES I RECOMMEND RIDE NOW POWERSPOTS, AWESOME FRIENDLY PEOPLE 😃

Cy
Review №74

I called Ride Now Powersports in mid June looking for a Yamaha AR190 jet boat. I spoke to salesman Bill. He told me they had a 2021 that someone had made a deposit on but had changed their mind. Later in the day he contacted me and told me that there was one other person in front of me that he was unaware of who had made a deposit. He said he would get back in touch if the boat did not sell. On Wednesday, June 23, Bill called me again and told me they were unable to get in touch with the people who had made the deposit and so his manager told him: “just sell the boat to them [us].” I asked him for pricing information. He told me it was the MSRP plus destination fees and dealer prep. He also told me there was an upgraded stereo that had been ordered with the boat. Having done plenty of research on the boat, and after receiving quotes for preorders of the 2022 Yamaha AR190, I knew the Yamaha destination fee for a 19’ boat to be $1550 and the prep fees to be between $500-$1000. On Thursday, Bill sent me the link for the financing. I asked him if I had to use Yamaha financing and he replied, “I don’t know why you wouldn’t with rates at 2.99 depending on your credit.” My credit score is in the excellent range, so that was promising. I filled out the forms, and received an email from Jerome Robinson telling me they received the finance packet and would be reaching out to me soon. I didn’t hear anything, so I called Jerome. I asked him for information about the finance rate I received and he told me that he just answered the phones and would connect me to finance. The phone rang and rang - no answer. I called the main number and asked to be connected to finance. It rang and rang…no answer. I tried two more times and finally asked the lady who answered the phone why no-one was answering. She said they were very busy and asked what I needed so that maybe she could help me. I told her I was looking for information about my financing. She said she would connect me to a manager. I was on hold for a few moments before salesman Bill answered. I was confused…I knew he was not a manager. I explained to him the reason for my call and said I wanted to know my finance rate. He said, “finance does not share that because of privacy issues.” He said they would go over all of that when I arrived on Saturday. Fast forward to Saturday…my husband and I made the six hour drive to Jacksonville to pick up the boat. Imagine our surprise when a boat with an MSRP of 33,195 was priced at over 49,000. I wish I had taken a photo of the invoice, but was literally so baffled, that thought escaped me. The $1550 standard Yamaha destination fee was inflated to $4595, and the “prep fees” were $2595. There were additional fees, for example, the stereo system. They couldn’t even tell me what type of stereo system it was. The charge was over $2,000. Long story short, we walked away and made the long 6 hour drive home without a boat. I did text and call to ask for a copy of the invoice. After declining two of my phone calls, Bill finally picked up and told me they were not allowed to share invoices.Looking back at this, there were so many red flags that I ignored. This business does not practice with ethics. I am an intelligent person, and I was tricked. I am only glad that all I wasted was 12 hours of my time, and not thousands of my dollars.

Jo
Review №75

On June 12, I had the pleasure to work with one of the best team at PowerSport at Gainesville FL, Mr. Eddie found the way to get me the right deal for the Yamaha I wanted and I do appreciate all the work he put in with his team!I’ll definitely recommend this store to anyone that’s looking for their new toy.

la
Review №76

I went there today to look at a 4wheeler which I ended up buying and Eddie was amazing. Keep up the good work. Thanks for all you did

Go
Review №77

I bought and Sold my ATV Here!Give Angel Cruz a shout!You will not regret it 💯

Br
Review №78

After having a horrible experience at another dealership (@ RIDENOW in JACKSONVILLE, FL) in regards to selling our Can-Ma SXS, Jarrett Brown reached out to my husband and we drove an hour and an half to sell our SXS, and it went so smoothly and he stuck to his word. He didn’t try and play games he was straight to the point, Lydia B helped assist us and she was so sweet and very kind and made us feel important. We will 100% recommend all of our friends and family to RIDENOW in Gainesville.

Ge
Review №79

Today was the day. I wanted to put tires on my motorbike. I asked Kylie if she could find time in the service schedule to put on a set of tires. She looked at the book and told me if I bought some tires she would work them to the very next technician. I was lucky today Sean was the next technician. Sean has worked on my motorbike since it was new. Starting with the new bike inspection. Kylie and Sean worked well to put me safely on the road. I really appreciate the, “my motorcycle shop” feeling I have with y’all.

El
Review №80

5 stars for Eddie, I made a sell through Facebook marketplace with the manager.

Br
Review №81

Eddie helped me choose my bike. Got a GSXS750 and am pretty happy with it for my first bike.He was friendly and informative and followed up with me to see if I needed anything else.

Ja
Review №82

The salesman named Eddie went above and beyond anything I could think of everybody at this place was so nice I cant explain how nice these people AR.i got approved for a four wheeler at ridenow the bank wanted a little more money down than what I want to pay then I got approved through Polaris of Gainesville at the same time they wanted less but because of the people at Ridenow of Gainesville and one salesman in particular that took time out of his day to let some young kids that were riding by on a bike sit on some four wheelers and have some food and water thats the reason why I want with ridenow younger gentleman late 20s early 30s with a beard that sold me all the way all the people at Gainesville RideNow are excellent people

Ka
Review №83

My son and I went in this past Saturday to purchase a Can AM Spyder. Our original sales person had a family emergency and the staff quickly set us up with Eddie. Even though he was working with another customer he excused himself and came to acknowledge us and directed us to the inventory. We ultimately purchased our product and was satisfied with the entire process. We went to the Jacksonville location the prior as thats our home city and everyone ignored us and we walked out. Customer service is what wins my business. Looking forward to my delivery.

Mi
Review №84

Typical high pressure sales. Was told over the phone that specific unit I was looking for was in stock and available to purchase only after driving over an hour to find it wasnt. Not a good experience.

em
Review №85

Changing my review from 1 to 4 stars. The marketing team reached out almost immediately to ask how they could improve. The sales team and markets teams are both super helpful so I have no complaint on that end. i never had a chance to try out the maintenance dept because I was too embarrassed to go back and be around the employee responsible for my original 1 start review.I had originally posted a 1 start review due to a former employee talking to me in a very demeaning way. He told me he would wait till I gave a solid answer in the morning to say I wanted to buy the bike I was looking at and had test-riden. I said I was still on the fence and when I called first thing in the morning when they opened he told me he had already filed the paperwork with the bank. He then proceeded to tell me I should listening better an pay attention to what I sign because now that the papers were filed there was nothing he could do. Ridenow noticed that there were complaints about the employee and he left earlier this year.

Pi
Review №86

Got the best service Ive ever got at any dealership from Lydia. Ill be there for my next bike eventually, and Ill be asking for her again.

Da
Review №87

Really great and very attentive service from Eddie. He really worked with me to find a perfect bike that fits me!

Vi
Review №88

Great people who want to help and find the right vehicle for you...Great deals!

Gi
Review №89

Awesome place!! Got me in and out!! Isiah was absolutely the best!!!

Ar
Review №90

Bought a bike there today. Easy to deal with, friendly, courteous. And not least, knowledgeable. Whatever your issue is they will do what it takes to handle it.

De
Review №91

Brandon was awesome to deal with very helpful and knowledgeable all great people

Mi
Review №92

Sold my bike to Nathan. He was very professional and personable! I will definitely be doing more business with Ride Now!

ra
Review №93

I’d like to thank Kiersten Wishin at ridenow in Gainesville Florida for all her research and help getting me and my new motorcycle ready for my touring trip. There wasn’t anything she could not handle as far as purchasing parts for my motorcycle or my riding gear. We even built a friendship, thank you Kiersten for all your hard work

Ad
Review №94

I drove over 2 hours to get to the shop and it was worth it the staff was awesome and great trade in value there! Thanks y’all for the great service!!

Ad
Review №95

Nathan and Jarrett were great to deal with when selling our side by side. They were fair, reasonable and worked quickly to make the process go smoothly.

Es
Review №96

Everybody was very attentive and encouraging to interact with. They made sure I was getting the proper bike and the appropriate gear. Very happy with my experience

Ch
Review №97

Very nice. Kyle was very helpful and followed up on the sale made sure everything was fine. The spyder was new to me and they showed me every thing will use them again.

Lo
Review №98

Took a outlander xmr 1000 to sell. Agreed on 13K sent detailed photos and confirmed everything before taking a 2 hour drive. In the end I was made a BS offer of 12k because the spark plugs were fouled. Get this $40 in plugs but $380 in labor besides the the fact that they said it needed a fuel pump (it doesn’t) and that the handle bars are bent (their not) I went home put some plugs in my self for 11 a plug done deal. The moral of the story I would not trust or do business at all with ridenow. Also I got asked if the atv was rolled like 10 times...no the atv was not “rolled”...and I did send detailed pics of any cosmetic damage so after doing all the paper work for the agreed sale value they back pedaled gave me a bunch of lies and would not honor their word. Oh yea did i mention almost 400 labor for plugs? Its not a v12 Ferrari. Don’t trust.

No
Review №99

I don’t think these people are trustworthy. Tried to buy a $4000 motorcycle they were trying to gouge me almost $800 for document fee and license plate seems to be a bit outrageous bought a motorcycle it was worth more money and paid Half of that.

ra
Review №100

Great customer service, We were there looking for info on sideXSides and Brandon Myers was our sales associate. He was very helpful as answered all our questions and concerns.. if ur looking for a fun toy I suggest going to see Brandon and buying from him.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:4820 NW 13th St, Gainesville, FL 32609, United States
  • Site:https://ridenowgainesville.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 352-376-2637
Categories
  • ATV dealer
  • Motorcycle dealer
  • ATV repair shop
  • Motor scooter dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorsports store
  • Suzuki motorcycle dealer
  • Used motorcycle dealer
  • Yamaha motorcycle dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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