user
Cazenovia Equipment Company, Inc.
1 S 12th St, Fulton, NY 13069, United States
Appearance
Cazenovia Equipment Company, Inc.
Comments
Jo
Review №1

Received sales and service at the Fulton location and I have to say, they know what quality service is. Thank you.

Th
Review №2

I had a tractor and a walk behind worked on and the walk behind doesnt start paying almost $500 for two machines to be repaired and one does not work. Managers at this company need to be retrained in customer service I never insult any employee of any company but if the owner says that I did it must have happen because he wouldnt fabricate anything.

Du
Review №3

The fulton team was extremely helpful and we felt no pressure to buy,they answered all our questions before and after the sale. The whole staff was extremely friendly and made my entire family feel like we have known them our entire lives.

Da
Review №4

Fast friendly and professional service. I called about a belt for my Ariens snowblower, they had the belt in stock and for a very reasonable price. I have a John Deere riding mower and I’ll definitely be going to them if I need anything for it. Great to finally have a business in the city that treats the customer with friendly service.

Sc
Review №5

Great service, great deal on a new tractor. Clean, friendly environment.

Le
Review №6

Large inventory, browsed the lot! Love it, looking forward to working with them in the future for sales service and parts needs.

Ch
Review №7

Prompt and friendly help. A welcome and needed addition to our community.

Ch
Review №8

We couldnt be happier with the service that was provided to us at the Sandy Creek location. We have utilized different departments such as sales, service and parts. Everyone we had dealt with had great knowledge and met our needs. They go above and beyond to provide the best customer service possible and we are grateful to have found them when we decided to buy a new tractor. Looking forward to doing more business with them in the future.

il
Review №9

Come on down and meet the Cazenovia Equipment Fulton team! We are looking forward to being your clear first choice with the best customer service you have ever experienced and unmatched product quality!

Ji
Review №10

Good people to work with.

Do
Review №11

That was very good there

J
Review №12

Only place I go for my John Deere and stihl equipment. Great service.

Ji
Review №13

Excellent service!

A
Review №14

The staff are very knowledgeable on the equipment that they sell. After visiting 3 tractor dealers, Caz was by far the most helpful, friendly and not pushy.

Ge
Review №15

Great place to do deliveryGood people ( they did their best to unload me during snow and i got there when they were about to close)

ma
Review №16

We went to the Sandy Creek, NY store today and were helped by Ralph Monroe. He was AWESOME!!!! Patient, professional & courteous. He took all the time we needed, explained every detail of our purchase, and answered all of our questions in a polite and courteous manor. He even delivered our Gator personally!!! What great service, hes a real pro and we highly recommend Ralph and CEC, Ralph is a true asset to CEC!!! 5 STARS+++++++

Ch
Review №17

Great place to go! Very friendly staff. Ralph was a great salesman! If your looking to buy go to him. He is the best!

Ti
Review №18

!!!!!!!!!!!AWESOME EXPERIENCE!!!!!!!!! Salesman Ralph Monroe is the BEST. He took his time with us. He answered all are questions, never made us feel that are questions were unreasonable. We checked out a lot of other dealers and all the tractors were about the same price. Ralph was what made are mine up. Getting tractor in a few days. So update will be coming.

Om
Review №19

One of the most unprofessional company ive dealt with to date. Of Note, when youre doing business, it would seem prudent to advise your customers a charge or estimated charge upfront before you attempt to repair their equipment. This in turn covers you the business and delivers a better experience for your customer overall. I unfortunately cant reccomend this company for business. I hope you have a better experience than I did.ResponseI would have loved someone competent for one who understood my concerns and addressed them and didn’t fabricate something so as to appear as though work that wasn’t done was done. I understand it’s your guys work against mine and as I’ve explained I was in fact there watched him for the majority of time he did the work and it certainly didn’t take as long as he claimed. Furthermore it would have been nice to know the estimated charges up front or even have them printed some where. None of this was done and your guys can say all they want but there’s nothing to back up what they are saying so it’s moot in point. Thank you for actually finally addressing the concerns somewhat sad it took a review for a response

Kr
Review №20

The Sandy Creek location had a family friendly environment with a knowledgeable salesman (Ralph Monroe). Would highly recommend.

Ch
Review №21

My friend called about her riding lawn mower key which they said they had 3 keys I drive 30 min away to get the said key and then they lost all the information and we got o key. And workers were rude

Th
Review №22

I request a yearly maintenance on my tractor every year. They come to my house and do the oil change and lubrication. They also check over and grease and sharpen the blades on the mower deck. They. also check over and grease the snow blower. I a.m wellpleased with the work performed

Ja
Review №23

Great location and helpful

Th
Review №24

Excellent service, Very knowledgeable, helpful & personal

Ja
Review №25

Very helpful...

Ca
Review №26

I cant say enough good about Cazenovia Equipment. I was using my lawn mower this afternoon and all of a sudden it it stopped and wouldnt go forward or backward. My husband loaded our mower on our truck and I drove it there. Cory and Brandon helped with the transaction and Harold changed the transmission pulley right there on our truck. I was one happy camper as I left within an hour of arriving. Praise God they had the part onsite. Thank you guys for helping us get our lawn mower fixed so I can finish mowing tonight. I could not have asked for better service!Carla and Mike Stelmach. 😁

Pa
Review №27

I was so surprised at the amount if duplicate tractors and mowers that the had just sitting outside exposed to the elements. Im not sure how they can continue to sell a piece if equipment as new when its starting to rust and fade. There were clumps of dead mowed grass in between the rows of equipment and mowed grass stuck to a lot if the equipment as well. This gave a very I dont care attitude from the owner/manager of this store. Its full of mowers but you cant container your mowed grass in a bagger and keep it looking best and tidy? I will buy my John Deere elsewhere.

Jo
Review №28

Great sales. No hassle no bs

Ro
Review №29

Great people to do business with

Jo
Review №30

Very knowledgable staff for the first time buyer.

Jo
Review №31

Been doing business with them for years great place

Ne
Review №32

Large John Deere dealer with many tractors, mowers, blowers, etc. Well stocked parts Dept with friendly staff.

Jo
Review №33

Great service. Thanks Ralph!

An
Review №34

Thanks Nate Loomis for going the extra mile on the purchase of my rototiller.

Je
Review №35

Nate Loomis goes the extra mile for his customers!

Th
Review №36

This is place for everyone for friends and family

Pe
Review №37

Good folks to deal with

Si
Review №38

Great service, but the service is expensive

Ji
Review №39

Great people and very helpful

Ba
Review №40

Anything you could want for John Deere

Mi
Review №41

Awesome, friendly service.

lu
Review №42

John Deere is the best, but expensive

mu
Review №43

Very nice employees

Te
Review №44

Nice people

Du
Review №45

Got the bums rush.

Na
Review №46

Friendly service

De
Review №47

Love it

Al
Review №48

Okay

Information
25 Photos
48 Comments
Rating
  • Address:1 S 12th St, Fulton, NY 13069, United States
  • Site:http://cazenoviaequipment.com/
Categories
  • Lawn mower store
  • Farm equipment supplier
  • Home improvement store
  • Lawn mower repair service
  • Tractor dealer
  • Tractor repair shop
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Offerings
  • Repair services:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
Similar organizations