I purchased riding jeans and boots. Gear that must fit correctly. Given differences in sizing and appearances,definitely not items I want to purchase on line.In store staff,particularly, Devon, set aside my requested sizes and afforded me the opportunity to try them and suggested great options. They know their products and how to satisfy riders. They saved me time, money and the hassle associated with online purchase of personal safety gear.
Me and my wife had went to cycle gear to get my 3 year old daughter some new riding gear they had some good prices in the youth section they were very helpful. One gentleman actually took the time too look up a item they didn’t have in stock. Witch were some training wheels that I could install on my daughters bike. Thank you cycle gear
Giving a 3 because they do have a great selection at reasonable prices. Reason it’s not higher is that I couldn’t get my shipment in a timely manner. Had to go somewhere else for my tire after waiting an extra 3 days from when my delivery should have been made. Had to pay more than when I took my tire to cycle gear to get it mounted and balanced. They charged $50 when I asked what happened to $25 they said well you didn’t but the tire here. Knew I wasn’t getting anywhere with the Fresno CA location so I called the corporate/customer service and they resolved the situation.
Staff were friendly and got me what I needed without breaking the bank. Store has great selection, good products.
The girl at the register was very nice and helpful. She found what I was looking for on the shelf every after I looked and couldnt find it. Also bring me in the hiking world she didnt make me feel uncomfortable asking questions. Plus they have everything and prices are decent as well. Overall great experience.
Purchased a pair of boots that were on clearance, the store didnt have them in my size but they offered to get them from another store. A few days later they were in and fit perfect. Price was right and service was good. I have also had them install two tires recently. That was fast and a good value. Overall, I have been happy with Cycle Gear.
I needed a rear tire and I was able to walk in pick what I wanted pay and go. No high pressure salesperson breathing down my neck. Cool shop, I dig it..
Great customer service helping me choose new helmet.
Great staff. Very friendly and knowledgeable. Helped me get what I needed and did not pressure me into anything else. Will definitely be going back.
I love shopping with Cycle Gear in Fresno. I am a newer rider and have a lot of questions when it comes to different gear. The team has been very friendly every time I have been. I have bought my Bluetooth headset and recently a leather vest from them. This place is awesome.
These people here are friggen awesome they go above and beyond to make sure your satisfied and happy. I love my helmet and the staff!
The people at Cycle Gear are so helpful and provide their own personal experience in resolving issues like best vest, helmet or how to secure a vent stem to your tank.The other great thing about Cycle Gear is they are everywhere, Nor Cal, So Cal and every time I need something they are always there to help.My experience has always been positive.
Always good service and product choice. Nice to see actual item in hand versus on line picture. Worth the trip to go to a store.
I recently purchased a motorcycle helmet at Fresno’s Cyclegear. The Sales Associate (Kevin), was indispensable to the process. He was knowledgeable, thorough and patient as we worked through myriad options until arriving at the right helmet to meet my needs. I purchased an accessory as well (anti-fog shield). Kevin took the time and effort to install the shield during the purchase transaction. This was greatly appreciated as the overall shopping experience. I will definitely return to Fresno’s Cyclegear in the future.
Always great service and nice staff. 10/10 Would recommend and I will be returning
The tool that I needed was available and to top it off, was on sale. The you young Lady that helped me, made sure that I had what I needed, and was very nice. Every time I go in Cycle Gear, when I leave, I amglad I went.
They had a great selection of helmets and boots. The staff was so friendly and helpful.
Always great service; professional & knowledgable. I was looking for a pair of gloves at the Visalia store, they didnt have any, so they called the Fresno store, they had 2 pr. Great gloves, so I rode over and bought both pr plus another that was on sale. Great teamwork between stores. Thanks Again!
My Husband called ahead and the guy on phone said they had what we wanted and they would hold it up at the front counter. I was on my way to Harbor freight to buy the MC ramp and I was glad I went to Cycle gear instead! They even carried out to my truck!
I had been looking for motorcycle gear for a couple weeks. Found cycle gear and it was wonderful. They had everything I wanted, great customer service .And prices were very reasonable .
Great employees, helped me through my gear selection from start to finish, knowledgeable in safety ratings and build quality from jackets and armor as well as helmets and communication tech, I highly recommended cycle gear for there friendly and knowledgeable employees, wide selection of gear and great pricing.
I am a short rider so most of the time I have to purchase online to get my size not carried in store. Jacob a very knowledgeable salesperson at the Fresno store said he can order everything online and even from other stores if he doesn’t have the sizes I need. Jacob was really a great gear advisor and made great recommendations on fit and brands that you don’t get from buying online. I will continue to go to Jacob at Cycle Gear Fresno if I ever need more stuff.
Great customer service. Employes speak with you as if you were a close friend. And answered all my questions!
Really good guys. Very helpful and knowledgeable. If it’s a part or service offered by cycle gear rather than buy online and save money... im going to cycle gear anyways. That personal customer service touch that these motorcycle enthusiasts have abs extend to us is invaluable. Thanks guys
The workers were very knowledgeable with sizing and the application of the gear I purchased. The prices were below that of other businesses in the area. I highly recommend shopping here.
Store is awesome. Even though the inventory for women is pretty limited, we were able to find street riding pants for my fiancee for our upcoming trip. Ive purchased many helmets, jackets and other gear. I recommend!
The team you guys have at the Fresno cycle gear is awesome.. Everyone knows all the products that someone needs when we come in. There’s always someone who greets you with a smile and a great attitude.everyone is so helpful in every way possible. Any part of the day that you walk in the store EVERYONE Is always working doing something. You don’t ever see people sitting around being lazy.KEEP UP THE GREAT WORK GUYS AND GIRLS.your much appreciated thank you everyone, respectfully, C.M.
Every time I go to Cycle Gear their staff go above and beyond to accomidate me. They are always helpful and client centered! I would recommend them to my friends.M. Bradford
The store was very clean and had lots of inventory. I was happily surprised. I recommended for any motorcycle rider .
They had what I was looking for, at a good price. I was in and out very quickly
Very nice and attentive to all the my questions. Made sure that I was happy. Definitely top notch service. Thanks Im surely will be recommending Cycle Gear in Fresno,CA.
The gentlemen working there are very eager to help no matter the type of riding you do. Glad theres still a brick and mortar store around selling motorcycle gear at good prices.
Customer service was AWESOME! We just moved here from South Carolina where we dont have a helmet law. This was my first EVER helmet purchase. Jacob and the other staff member showed me multiple helmets to fit my budget and safety requirements. Also made sure I was fitted properly. I look forward to doing business with them in the future.
Was very nice to me even ballanced my rear tire for free thanks again will be back
Very helpful, tried on different brands on my purchase of a summer riding jacket.
Got my tire changed here. Cheaper than where my cousin went. The wait was pretty long but they did let me know 40+ mins over the phone but they said 20 mins when I was there 🤷🏻♂️ My bike is running now. I’m Gucci.
Best gear shop in the Fresno area. Was in the market for a new helmet. Gil helped me out and had answers to all my questions. He went above and beyond getting me everything I needed. Very knowledgable staff. 🤙
Vary great place and especially good customer service and very helpful for what u need.
Myself and and my family where so satisfied with your great service and help. We highly recommend cycle gear.
Had an issue with tire and tube change that required me to take my wheel off again and drive back down to the store. After I contacted the store they quickly took care of the issue and went out of their way to make sure I was happier with the experience. Base on how they handle the issue, I will continue to shop here.
The guys were very helpful it was a pleasure being in the store
I like going to Cycle Gear to get my motorcycle gear. The staff there are really helpful and knowledgeable on the products. I will definitely keep coming back
Very knowledgeable and friendly fast customer service. Took the time too check my bluetooth out in my helmet I had bought from there turns out the battery was junk so they swapped my whole helmet for a new one as the helmet was still under warranty of course!!!
Jake and crew are always extremely helpful and very knowledgeable. If I am not sure about any part or accessory I need for my bike, I’m always confident turning to this store for help.
Very helpful and took time to outfit my grandson with boots pants jacket and helmet great value in being able to try items on that will be used all the time highly recommend
Love this place. The manager Jacob always knows what I need. Ask Gilbert is awesome. Always helpful in the parts department. Seth and Devyn are also really great helpers!
The guy with the long lush beard was very helpful lol, helping me pick out the right tire and tubes etc...
Always find something there. Whether its riding apparel or parts. Even things you may not realize you needed. Speaking with the staff or customers will add to your riding experience. Past visits found a rare Shoei R1200 Graffiti design. This last purchase was much less for a carbon fiber-look vinyl to customize a paint job.
Service was good. But the product i purchased broke. The rubber tips came off and the band that holds the phone ripped. Not cycle gears fault but I will be contacting the store for a replacement.
Very friendly staff and very helpful thanks for everything
Some of the most helpful team of employees in America. Genuine care for the customers well being is on display everywhere in the store. 2 thumbs up!
Very helpful and knowledgeable in there products they are selling.
Everytime i go in the employees always greet me and help me if needed they always make me fill compfortable . even when i started to ride my bike as a beginner. They gave me a great deal on my first helmet. Thank you cycle gear . flr always makeing me fill welcome
Theyre great people there helped me out with my 97 yz125 project bike
Jacob at the Fresno store was vary helpful, pointed out a few options of tires for me.And swapped out my tire in Know-time at all.Thanks buddy
The staff is always really helpful and I appreciate having a decent bike shop in town.
The girls at the counter were very helpful and knowledgeable and I was able to purchase my inner tubes for the little Yamaha
Always super helpful. Just a little understaffed in my opinion, but will always come back to the fresno cycle gear.
So easy, reserved some Oakland jeans online & pick them up the next day. 👌🏽
They were very polite and helpful finding me a new helmet at a great price.
Had what I needed on the shelf. Cashier was friendly and efficient. I would return to this store to fulfill my needs.
Great help when it comes to intellectual customer service but the prices are outrageous...
This place has more variety and on stock items then the major motorcycle dealership. I was looking for a face plate for my helmet and the clerk at the dealership said that my helmet was too old and I would need to buy a new helmet. Cycle Gear employee just laughed and showed me exactly what I wanted.
Great place for entry level cyclists.
Helped me out to a precise nice fit perfect helmet for my large head.
Forgot guys name but he was very helpful and talkative. Made it easy to choose the helmet I needed.
The Young Man who helped, was very polite, courteous, helpful, answered any and all of my questions. It was my first time visiting Cycle Gear and I would recommend Cycle Gear to anyone who asks 👍To bad I cant ride one. Lol 🤣
Good selection of riding gear, and they mount tires too.
My experience was great for the first time being there! Made me feel comfortable!
Helpful And good prices for good gear
Very friendly and helpful. Great place;
The store is great customer service awesome, just need more then one register I wait d 15 min, but its all good
Poor customer service. Sales persons attempt to multitask by simultaneously greeting customers, taking questions, and answering phones actually equated to a long wait for no-service while watching others recieve help. Being asked if I minded while he took on additional tasks didnt help! Poor teamwork covering the floor as additional sales persons did not pitch in or show an awareness of waiting customers before helping new ones. Went home and ordered online, no needless waiting online. Each time I visit this store its worse than before.
Great staff, friendly and helpful.
Staff are always personable and attentive. I’ve spent a fair amount of money there .. no complaints.
Customer Service was Awesome! My wife and I went in not knowing anything about helmets and the sales associate went over everything with us. And gave us safety tips. We will be back soon.
Good people working there. Selection is a little diferent than visalias. They have harley evo oil filters which is why i ended up there.
Great selections to choose from. Very helpful and friendly staff.
Friendly service, very helpful, fully stocked, and very knowledgeable they know there stuff!!!😃
New rider, they were very helpful and informative.
I had a very helpful experience in the store.. This time and and every time I have gone in the store.
My go to location for local dirtbike parts and gear. Staff is always friendly and helpful. They typically have what I need or they can get it ordered quickly.My only suggestion would be another location farther west, like northwest Fresno. Its a hoof for me @ 30 miles (one way) from my small rural town, so the round trip takes a good while. I usually have to set an afternoon aside to make the trip.
Good 👍 customer service nice people
Extremely slow service poor knowledge and Extremely expensive just to have them change one motorcycle tire was going to take 9 hours to get my tire back and they want to charge 50 for this service so I left and took my bike tire over to fast tire in corsgold and they had it done in 5 min and charged 20$ with tire disposal as well. just to talk to anybody in the store at the fresno location took 40 minutes of waiting at the register and I was only trying to buy a hat so I will not be back do to the lack of pride they have for the store
Jacob!! in sales is the person to seek out at cycle gear if youre interested in good people service he is the 👨 🧍♂️ to C,,
First time there my son just got a new bike and this mom know nothing. LolThe crew there was great, they helped fit him for some body armor. We were stoked! Now this mom doesnt have to worry.
Honestly you better off just buying online these days. Cycle Gear has gone downhill ever since they bought out RevZilla
They were very patient, helpful and nice. Highly recommend
😶 SHHH! A New Letter in Your Inbox!
No my kind of shop looks like a place for motor cross and speed racers
I came in and got the questions answered in which I was looking for a comm device and they recommended the SENA 50S. Gil also helped me install it and on top of that was able to use my Veteran discount and installed it for me which I greatly appreciated.
Friendly, welcoming & great customer service ‼️
The staff that helped me took all the time I needed. The staff was courteous and very knowledgeable
Always a great experience at cycle gear thanx!
Great customer service...
The workers in there are great people very knowledgeable about products and how to help find items that you are looking for.
Always have a good response from staff, for the past ten years Ive shop their.